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Official Samsung 2011 PNxxD550 Thread - Page 60

post #1771 of 1897
6/19/12 at 11:47am
The first panel that I had on the TV didn't have this image retention issue, but the new one they had to put on due to my TV quit turning on is the one with the image retention issue. It is driving me crazy. I am to the point I'd love to just get my money back. I hate to say that but I got the TV back in Feb (end of Feb) and from Mid May on I have had nothing but issues with the the TV.

Dustin
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post #1772 of 1897
6/19/12 at 1:42pm
All of this makes me worry for my Sammy. I am having my panel replaced along with motherboard and the rest of the guts.... They said it would be a new TV except for the speakers, bezel around the panel, and the remote. I hope it fixes my problem without these other issues you guys are experiencing.confused.gif
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post #1773 of 1897
6/19/12 at 2:00pm
@Woody79 that is the same thing I had done to mine when it stop being able to turn on-- the new panel is the one with image retention issues and the pixel that screws up, I hope for the best for you and your TV. I think I just got a Lemon or something.

Dustin
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post #1774 of 1897
6/19/12 at 3:31pm
Quote:
Originally Posted by fatenabu1 View Post

@Woody79 that is the same thing I had done to mine when it stop being able to turn on-- the new panel is the one with image retention issues and the pixel that screws up, I hope for the best for you and your TV. I think I just got a Lemon or something.
Dustin

Dustin I am sorry to hear that. I hope your problem gets resolved soon.redface.gif All I own is Sammy my D6500 3D Blu Ray plr is crap everything else up til this TV has worked great. Makes me angry mad.gif I hope this fixes the problem or they will have a mad fat-boy on their hands.
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post #1775 of 1897
6/19/12 at 7:50pm
Head of Samsung's customer service contacted me today, they are contacting Best Buy and having Best Buy issuing me a complete refund. They told me it sounds like my TV is faulty. Best Buy will be calling me in couple days to pick up the TV and give me my refund.

Dustin
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post #1776 of 1897
6/20/12 at 2:46pm
Quote:
Originally Posted by fatenabu1 View Post

Head of Samsung's customer service contacted me today, they are contacting Best Buy and having Best Buy issuing me a complete refund. They told me it sounds like my TV is faulty. Best Buy will be calling me in couple days to pick up the TV and give me my refund.
Dustin
Are gonna get another Samsung?
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post #1777 of 1897
6/21/12 at 7:47am
Hi guys anyone know what the diffrences between the firmware 1024 1025 and my tv has 1026, was thinking of downgrading the firmware, nut wonder if this will be to any benifit like the other models were capped on brightness and people have started to role back the firmware to stop this.
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post #1778 of 1897
6/21/12 at 9:12am
Quote:
Originally Posted by Scottthehat View Post

was thinking of downgrading the firmware

How can you do that bro ? I thinked it was impossible ?

I am on 1026 too and I would like to roll back to 1024, the blacks were better before 1026 update.

Can you tell us the rollback procedure please ? wink.gif
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post #1779 of 1897
6/21/12 at 9:15am
Hi kevin heres the info, i seems simple enough.
http://forum.samygo.tv/viewtopic.php?f=22&t=4238
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post #1780 of 1897
6/21/12 at 9:17am
also do you know how to get the extra 10pt white balance and custom gamut.
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post #1781 of 1897
6/22/12 at 2:47pm
What is samygo?
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post #1782 of 1897
6/22/12 at 2:59pm
Quote:
Originally Posted by Scottthehat View Post

also do you know how to get the extra 10pt white balance and custom gamut.

Just enter service menu and change model from D550 to D7000.

You will have to manage crossmatched and muddled hdmi ports see http://www.avsforum.com/t/1339743/pnxxd550-advanced-calibration-unlocked-calibration-thread#post_20535495
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post #1783 of 1897
6/27/12 at 10:25am
thanks guys, tv now has 10pt wb and custom colour gamet.
sammygo is a site that find was of getting around samsung problems.
heres another site thats tell you how to turn back firmware on all d series models, also the d550 and another way oof doing it. also has any one updated to the new firmware 1027.
http://www.avforums.com/forums/plasma-tvs/1643623-how-firmware-downgrade-samsung-d-series-plasma.html
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post #1784 of 1897
6/27/12 at 12:48pm
Theres a new firmware? Best wait for our experts to test it first
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post #1785 of 1897
6/27/12 at 4:07pm
lOOking at a "refurbished" PN59D550.
lOOking for any comments by D550 owners.
[even if you'd spend the 1200 bucks on something else]

What are the BEST 3D Active Glasses for this series?
[comfort, rechargeable, non-prescription, effects]
Set wont come w/glasses.
lOOking at these:
http://www.ebay.com/itm/Genuine-Samsung-SSG-3100GB-3D-Active-Glasses-Black-Compatible-With-2011-3D-TV-/390433217376?pt=US_Video_Glasses&hash=item5ae7a21b60

BIG thanks!
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post #1786 of 1897
6/28/12 at 12:57pm
New to this particular forum, but purchased a PN51D550 display model at BB for $619.00 a couple of months ago. Have read through this thread and the other one on changing the name to D700 in the service menu so as to add the 10 pt calibration. What I have not seen is where someone may have done a pros and cons list of making this change. I calibrated using the Blu-ray WOW disc and was troubled by my inability to get real white whites. Blacks are great, it's the whites that I can't get where they should be. Would the 10 point wb calibration help this?
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post #1787 of 1897
6/28/12 at 3:18pm
You can have good whites without the hack and perfect whites with the hack but...

Only if you have a meter and calibrate the set, otherwise the 10 pts balance is useless, you can't set them with your eyes.

Same thing for the user colorspace this hack add, you need a meter to correctly set the colors wink.gif
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post #1788 of 1897
6/28/12 at 6:19pm
plasmas by far have best PQ.

Youll get great whites without hack or meters. IF your screen is full white then it will be off but once your watching something the whites will be really good. For some reason when the screen is predominently white it will make it look tinted
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post #1789 of 1897
6/28/12 at 6:19pm
i heard their is firmware 1027, any ideas what it does?
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post #1790 of 1897
6/29/12 at 9:15am
Quote:
Originally Posted by KevinNash View Post

You can have good whites without the hack and perfect whites with the hack but...
Only if you have a meter and calibrate the set, otherwise the 10 pts balance is useless, you can't set them with your eyes.
Same thing for the user colorspace this hack add, you need a meter to correctly set the colors wink.gif
this is true indeed, i used chromapure and the diffrence is night and day, the 10pt wb really helps smooth out the gamma.
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post #1791 of 1897
6/29/12 at 9:19am
Quote:
Originally Posted by LanceX View Post

i heard their is firmware 1027, any ideas what it does?
well i downloaded it and have now gone back to 1026 as im 100% sure that 1027 makes the tv run really hot, and has give me bad ir(been running for 36 hours straight and still have ir, on 1026 my tv runs no hotter than my lcd, with 1027 its night and day. + i had 1026 for 1100 hours and not 1 bit of ir, updated to 1027 and the same day bad ir(which still aint gone)
SJB_2167.jpg

SJB_2168.jpg
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post #1792 of 1897
6/29/12 at 9:29am
What do you mean exactly by " bad IR " scott ?

Excuse me to ask, I am french wink.gif
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post #1793 of 1897
6/29/12 at 9:57am
Quote:
Originally Posted by KevinNash View Post

What do you mean exactly by " bad IR " scott ?
Excuse me to ask, I am french wink.gif
Hi kevin, I mean bad image retention, as yu can see in the pictures there is still image left from watching something(also not the little girls thats a reflection but across the bottom theres a dark patch and right side.
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post #1794 of 1897
6/29/12 at 11:09am
Quote:
Originally Posted by KevinNash View Post

You can have good whites without the hack and perfect whites with the hack but...
Only if you have a meter and calibrate the set, otherwise the 10 pts balance is useless, you can't set them with your eyes.
Same thing for the user colorspace this hack add, you need a meter to correctly set the colors wink.gif
So the settings shown in the advanced calibration thread for WB and colorspace are not correct? Should I be asking these questions in that thread? These two seemed to have crossed many times. Still looking for what you gain versus what you loose with the hack, and only those who have done the hack could provide this info.
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post #1795 of 1897
6/29/12 at 11:43am
Quote:
Originally Posted by bhess5 View Post

So the settings shown in the advanced calibration thread for WB and colorspace are not correct? Should I be asking these questions in that thread? These two seemed to have crossed many times. Still looking for what you gain versus what you loose with the hack, and only those who have done the hack could provide this info.

Honestly :

Like you, 6 months ago, I hackes my PS51D550 and tried to copy various settings, my PQ was always un satisfactory.

For example, with warm2 settings, my white were clearly too yellow.

Now I have a meter and my results are completely differents for others here, each panel is really different.

Here are my settings for example for my dark theater room, if you want to try :

Movie mode
Cell light 10
contrast 90
brightness 70
sharpness 0
color 48
tint 51/49
black tone off
dynamic off
gamma -1
flesh tone 0
edge enhance off
motion lighting off
xvYcc off
color tone warm2
digital noise off
mpeg noise off

color space

Red_r 43
Red_g 0
Red_b 63
Green_r 100
Green_g 50
Green_b 0
Blue_r 0
Blue_g 0
Blue_b 37
Yellow_r 46
Yellow_g 55
Yellow_b 0
Cyan_r 0
Cyan_g 51
Cyan_b 50
Magenta_r 29
Magenta_g 0
Magenta_b 42

White Balance

r-off 21
g-off 22
b-off 11
r-gain 25
g-gain 25
b-gain 29
10-pt
r1 0
g1 0
b1 0
r2 0
g2 0
b2 0
r3 0
g3 0
b3 0
r4 0
g4 0
b4 +1
r5 0
g5 0
b5 0
r6 -1
g6 0
b6 -1
r7 -1
g7 0
b7 0
r8 -1
g8 0
b8 0
r9 0
g9 0
b9 0
r10 +3
g10 0
b10 +4

You can see on my panel, there was too much blue in my white balance, with this settings, my white is nearly perfect, using warm2 to have the correct temp wink.gif

So without a meter, IMHO the D7000 hack is useless.

But without it, you can achieve a good results by eye, using a 10 steps pattern from black to white for example.

You can use the wonderfull AVS709 HD for that, brightness and contrast settings biggrin.gif
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post #1796 of 1897
6/29/12 at 11:45am
Quote:
Originally Posted by Scottthehat View Post

Hi kevin, I mean bad image retention, as yu can see in the pictures there is still image left from watching something(also not the little girls thats a reflection but across the bottom theres a dark patch and right side.
i had mine calibrated before the hack and the picture was great(dont get me wrong) but with the hack and the extra features its even better and more accurate and closer to rec 709 satndards, is it worth doing if you want the best picture, simple answer yes, you lose the usbs and it can be a pain to wire the hdmis th get enough to work, i had to but a £20 1 in 2 out hdmi splitter and 2 hdmi cables job done to geet 2 hdmis working.

with the extra colour gamet you can get more accurate colour, with the 10pt wb you get better greyscale and more accurate gamma, untill you see the results from both you cant really tell.
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post #1797 of 1897
6/29/12 at 11:51am
Quote:
Originally Posted by Scottthehat View Post

well i downloaded it and have now gone back to 1026 as im 100% sure that 1027 makes the tv run really hot, and has give me bad ir(been running for 36 hours straight and still have ir, on 1026 my tv runs no hotter than my lcd, with 1027 its night and day. + i had 1026 for 1100 hours and not 1 bit of ir, updated to 1027 and the same day bad ir(which still aint gone)

Do you know you can check the real temp of your set with the logicboard menu mute+7+3+7+enter when the TV is on wink.gif ?

Look this image, the Panel Temperature line is the real temp, in Celsius :

560
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post #1798 of 1897
6/29/12 at 12:01pm
Quote:
Originally Posted by KevinNash View Post

Do you know you can check the real temp of your set with the logicboard menu mute+7+3+7+enter when the TV is on wink.gif ?
Look this image, the Panel Temperature line is the real temp, in Celsius :
560
hi yes i did, i should of cheacked but im back on 1026 now and am not going back to 1026, i would if i didnt have to re enter all my setting all the time, everytime you go into the service menu it reset the setting doesnt it.
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post #1799 of 1897
6/29/12 at 12:11pm
Quote:
Originally Posted by KevinNash View Post

Honestly :
Like you, 6 months ago, I hackes my PS51D550 and tried to copy various settings, my PQ was always un satisfactory.
For example, with warm2 settings, my white were clearly too yellow.
Now I have a meter and my results are completely differents for others here, each panel is really different.
Here are my settings for example for my dark theater room, if you want to try :
Movie mode
Cell light 10
contrast 90
brightness 70
sharpness 0
color 48
tint 51/49
black tone off
dynamic off
gamma -1
flesh tone 0
edge enhance off
motion lighting off
xvYcc off
color tone warm2
digital noise off
mpeg noise off
color space
Red_r 43
Red_g 0
Red_b 63
Green_r 100
Green_g 50
Green_b 0
Blue_r 0
Blue_g 0
Blue_b 37
Yellow_r 46
Yellow_g 55
Yellow_b 0
Cyan_r 0
Cyan_g 51
Cyan_b 50
Magenta_r 29
Magenta_g 0
Magenta_b 42
White Balance
r-off 21
g-off 22
b-off 11
r-gain 25
g-gain 25
b-gain 29
10-pt
r1 0
g1 0
b1 0
r2 0
g2 0
b2 0
r3 0
g3 0
b3 0
r4 0
g4 0
b4 +1
r5 0
g5 0
b5 0
r6 -1
g6 0
b6 -1
r7 -1
g7 0
b7 0
r8 -1
g8 0
b8 0
r9 0
g9 0
b9 0
r10 +3
g10 0
b10 +4
You can see on my panel, there was too much blue in my white balance, with this settings, my white is nearly perfect, using warm2 to have the correct temp wink.gif
So without a meter, IMHO the D7000 hack is useless.
But without it, you can achieve a good results by eye, using a 10 steps pattern from black to white for example.
You can use the wonderfull AVS709 HD for that, brightness and contrast settings biggrin.gif
you can also use the avs 709 disc for colour and tint, use the blue filter built in the tv, its not perfect but not far off. and totally agree everyset is different, people might get lucky and get some calibrated setting that improve there set(but there set is still not calibrated), also is your setting for gamma 2.4, mine is calibrated for a dead flat 2.2 and needs +2 gamma. with brightness on 45.
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post #1800 of 1897
6/29/12 at 12:29pm
I am with gamma 2.2 too, PS51D550 with firmware 1024.

I did the frbfix ( logicboard update ) and it radivcally chaged my mll and brightness, I also have black pixels misfire, previously my brightness was 58.

I don't know if you did that update too ?

Did you saw my previous post about the real Panel Temperature ?
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