Official Samsung 2011 PNxxD7000 Thread - Page 113

Search through the weeds. It´s faster and you may make less newbie misstakes Personally I usually just disable all picture enhancements and go from there. Which seldom mean I ever use any of the picture enhancements.

Edit: to update the firmware copy the firmware to the usb disk and then go to updates. Don´t go directly to the usb and don´t go directly to updates duh.

Larry
Thanks for posting your settings.

I can now tell how time consuming coming up with a good calibration can be.

Thanks for sharing.

I've been watching the prices on the 64" d 7000 for months. It hit the lowest (that I know of) just over $2k yesterday at Amazon. Today, the price shot up to $3k. Bummer!! I'd like to buy from Amazon due to the 30 day return policy.

Surely, the prices will come back down soon due to after Christmas??

I called Amazon today to get a second replacement for my buzzing PN59D7000 (October build). The first two have been bad buzzers.

To my chagrin they informed me that I have two options:

1. Return the TV for a refund. I got a good deal on it and don't want to do this.
2. Call Samsung and have them provide warranty service for the TV. If they say they can't fix it, Amazon might be able to send a replacement TV, but only after I've exhausted the Samsung warranty support option. I'd have to call Amazon back and say that Samsung couldn't fix the problem, then they'd possibly send me a replacement.

Has anyone gotten a response like this from Amazon Large Items support? I definitely wasn't expecting this from them.

does the PN59D7000 or samsung plasmas in general us IPL panels or TFT?

Good grief man, how much money do you expect them to keep loosing on you? At this point, you are a problem customer. It's not an Amazon problem, but Samsung or just your over sensitivity to buzzing.

All plasmas buzz for one reason or another, some louder than others, but if you can't ever turn volume up over it, maybe you should try Panasonic, or maybe just leave plasma and get an LED. Mostly, just leave Amazon alone and let the manufacturer warranty do its work.

Some of you guys are amazing. Amazon is likely to change their policy soon due to these returns or just get out of the TV business and leave your butts to deal with Best Buy and pay sales taxes!

Dude. If you haven't had the buzzing problem with your set, I envy you. But to come out and call me a "problem customer" without sitting in my position is unfair.

I've owned multiple plasmas and understand that they all buzz to some degree. But it's unfair to dismiss my (and others') problems with the buzzing on some instances of this particular model as typical plasma buzz. It's not. If it were, I'd be pretty thrilled with this set because other than the buzzing, I really like it.

For me, it's people who say their sets don't buzz problematically (like you!) who make me want to stick with this model. Hopefully I can find an instance of this model that doesn't have the buzzing problem. But please don't attack the people who are having problems if you haven't walked in their shoes.

As for Amazon's policy, it's not the consumer's fault that they carry a faulty product. It's not a consumer's responsibility to absorb a faulty product to save a retailer on the cost of a return policy. I am not abusing the policy but exercising it for its intended purpose. Amazon is smart enough to figure out how to absorb return costs, and enough people order from Amazon because of their great customer service and return policy anyway.

Now, does anyone have an answer to my original question?

Before I got into plasmas, I heard so much about buzzing and how bad it was on Samsungs.

I guess I got lucky because out of the two Samsungs I've had / have, the buzzing is not even noticeable unless, nothing is playing and I listen for it. Especially on my D7000

My first 7000 buzzed very badly. New one is not nearly as noticeable so there are loud and normal ones out there.

As for Amazon I'm actually surprised at that response. This is actually my 3rd set from them. Granted the first one was a Panny ST30, but still.

I would ask to speak to a supervisor. I bet you'll get the resolution you want.

Dude. If you haven't had the buzzing problem with your set, I envy you. But to come out and call me a "problem customer" without sitting in my position is unfair.

I've owned multiple plasmas and understand that they all buzz to some degree. But it's unfair to dismiss my (and others') problems with the buzzing on some instances of this particular model as typical plasma buzz. It's not. If it were, I'd be pretty thrilled with this set because other than the buzzing, I really like it.

For me, it's people who say their sets don't buzz problematically (like you!) who make me want to stick with this model. Hopefully I can find an instance of this model that doesn't have the buzzing problem. But please don't attack the people who are having problems if you haven't walked in their shoes.

As for Amazon's policy, it's not the consumer's fault that they carry a faulty product. It's not a consumer's responsibility to absorb a faulty product to save a retailer on the cost of a return policy. I am not abusing the policy but exercising it for its intended purpose. Amazon is smart enough to figure out how to absorb return costs, and enough people order from Amazon because of their great customer service and return policy anyway.

Now, does anyone have an answer to my original question?

Pekkle First, to answer your question, No. I have yes heard of such responses and when I worked in retail gave such responses. Usually right before banning the problem customer from the business.

Yes, my plasma buzzes, as did my last one which was a Panasonic G25. However, my home theater system drowns it out. The DVR and my beer fridge both buzz louder.

As for Amazon "selling faulty products" really? Only 3 major brands sell plasmas today anyway. All 3 may stop making them due to dumb returns. Yes some are legit, but for one customer to get multiple faulty anything is statistically unlikely, but not impossible. In these cases, businesses will opt to loose this "unlucky" customer because they (you) are just bad luck and bad for profitable business.

I just actually pulled the trigger on a 64" from Amazon, south of your lowest price you have there. You should check again, or call WWW stereo, who I got it from through Amazon...

I just hope I like it just as much as my 60" Kuro ( recently sold ), and not so huge of a mistake.

Djoel

It's too bad Pioneer suicided their Kuro plasma business, because a 3D Kuro would have been just incredible.

Now you can get Sharp "Elite" sets for north of $7000, it's like Pioneer and Sharp are just spiting us.

I really want to keep this TV, and I'm trying to learn to love the buzz. The PQ is just so amazingly outstanding. I'm not going to try and exchange the TV 5-6 times from Amazon just to play TV roulette until I get a non-buzzer, if I can't deal with the buzz on this second set, I'll just return it and see what the 2012 models have in store for us. They are promising 70"+ plasmas in 2012, not that I have a house and living room big enough to put such a monster in.

So where's our mythical firmware update that fixes brightness popping, anyways? That guy who appeared to claim such a thing would be released this week has mysteriously vanished, to no one's surprise.

I am facing the same dilemma with buzzing on my D8000. I also have fluctuating brightness and motion blur /jutter when gaming or watching intense scenes of movies. I am returning mine to amazon for refund also because samsung refuses to please me. I will wait and study the tvs more in the meantime. Shame because the picture is beautiful as was mentioned.

First, figure out how to use the simple reply function in the thread. Good grief.

Next, ask yourself how you might magine your hearing has been affected by your genetics - not to mention various events and occupations in your life.

Then, accept the fact that there is a SEVERE buzzing problem with these panels. Also, recognize that this is not a conventional low frequency buzz that everyone can hear. This is an obnoxious, HIGH FREQUENCY hash of noise which includes a buzz, and it is projected in a very directional manner from the large glass panel.

This is no longer a question of luck, there have been numerous reports of repeat buzzers from those who are sentivitve to it. Your denial is quite simply rude.

Yeah that would have been something a present world with modern Kuros roaming the earth, 3D wouldn't have been the feature to make me want to upgrade to one though.


Not keen on LCD's, even though they look impressive they'll be just a great version of and LCD to me.


Sorry to hear about that, I lack little patience to do the exchange thing more than one time. I'm aware there is some sort of buzzing associated with PDP's and I can live with that at reasonable levels.


Djoel

Not being rude, just being real.

I think many of you just don't understand business, or the electronics business model and the slim margins of profit that come with it.

I read lots of us talking about the lovely Kuro and wishing for Pioneer to return to plasma making. Well, why do you think they left? Margins were thin and plasmas have more native issues than LCD. Plus, the mighty Kuro would still cost about $5K today. Most of us scream if our sets list for more than $2300!

Like I said, something's got to give. Either more companies will leave plasma tech, or Amazon will stop selling them or change its policy; it's that simple.

And I stated that my TV buzzes too, but more like florescent lights buzz which my sound system easily drowns out. I've also noticed that Cell Light and Brightness when higher, or bright scenes emit more buzz.

Yes, there are lemon sets out there, but I don't think it is at Ford Explorer 1999 recall levels either.

The push and expectation of the perfect flawless set is unrealistic. My main point was to lay off of Amazon. Without them, we'd still be stuck in the high priced days of crappy Circuit City and local sales taxes. My "buzzer" plasma from Amazon/Huppins saved me over $400 of what brick and mortar stores were charging at the time. I got a sweet deal on an awesome set that is not perfect.

AvidHiker, if you can't deal with the reality of business, then there is much more for you to get offended by in the future.

I bet you just love Wall Street huh? :-)

Lay off Amazon? Why should any consumer be stuck with any product that they purchase if they are not satisfied with it? That is the whole point of return policies. I'm currently awaiting my 2nd replacement unit from Amazon, and their customer service has been nothing but great and helpful in trying to get me a non defective TV (yes, screen peeling and dead pixels are defects).

I would also venture to guess that the percentage of people who have bought from Amazon and had to exchange sets like myself is quite small, you just happen to hear about them on here. I'm pretty sure Amazon is doing just fine with their sales. If anything, because of the great customer service that I've received, I'm more inclined to buy more things from Amazon now.

I'm waiting for my 3rd set from Amazon and there customer service has been great, its the delivery companies that stink.

First set I got has a y-board going bad after 4 days (still using it now) Sent 1 guy to deliver.

Second set came, (delivered in the back of a pickup truck with a cab over the back?) delivery guy opened the box to the glass cracked in 5 places.

Now waiting on my 3rd set to be delivered Jan 3rd, hopefully its a winner it's a pain to keep taking it down off the wall and remounting it.

I've bought 3 displays from Amazon direct and all were fine. They used Pilot in my area, and the guys were always courteous. Amazons return policy is one of the best out there on direct purchases.

Bama,
You really need to work on being more clear and concise in these posts, you're all over the place. Anyway, your arguments are very odd and not really of interest to me.

I couldn't care less about the manufaturer's profits, Samsung can bail on plasma and I'd be fine with it. Panasonic is doing just fine this year making sets that are, for the most part, dead quiet and pop free. Yes they have other QC issues, but relatively minor ones IMO. If I didn't find the Samsung's picture so much more satisfying and practical in a bright environment, I wouldn't be here.

I guess im gonna have to unsub from this thread for a month or so...

LOL. When logic fails, I stop responding -- because what's the point? Anyway, I'm sorry to have started this conversation in the first place because it detracts from any constructive talk related to the TV. I pledge to not take the bait any further. (But thanks for chiming in anyway, AvidHiker & Flash311.)

Anybody hear anything new about the alleged firmware update that was supposed to come out this week to address brightness fluctuations? I read about it a couple pages back.

KWood34

Sorry. Forgot to mention I mean the update for the D7000 models.

Was released for the D8005 some days ago I believe. I run an old firmware and have no FB issue. A bit afraid to upgrade and maybe get some lol. I think I asked this before but there is no place that stores old firmwares?

Yea what ever happened to that update?

I posted on another thread involving this, I chatted with 2 different samsung rep's online and neither of them had any clue about this much less sending it out via usb. Take from that what you will but I highly doubt the information that the guy got was accurate.

Just wanted to share my brief (9 hour) time of owning this TV. The picture is AMAZING, there is no doubt. Having owned DLPs and LCD's and never Plasmas, I guess I was simply not prepared for the BUZZING. I had the 59", and boy did the thing buzz like there is no tomorrow. If I turned my head just right, sitting right in front of the TV, it felt like a dagger was being thrown into my ear.

It's really a shame, because the PQ was off the charts. It also had a detectable flicker. Anyway, I took it back and got the Sony 55NX720. I was a previous Sony LED 55EX710 owner, and I really wanted to love the Sammy Plasma, but I couldn't do it.

Beware of the buzzing......

Yeah, the second TV exhibits the "dirty screen effect" (everything becomes grainy) during fast motion, such as during the college football games I've been watching. And it still buzzes.

I give up, I'm going to return both TVs to Amazon and hope that the 2012 models are better than this. I'll just live with my 52" Sony LCD a bit longer.

I'm sort of thinking about that crazy 70" Sharp Aquos Quattron TV, at that size the LCD motion blur should be nothing short of unbelievable to witness.

Why not the Elite.

My new D7005 seem to be doing fine. Great picture out of the box. I am not paying any electricity bills so have put some burnin slides DVD I found on the internet. Shouldn´t be a problem to run it 24/7? cellight and contrast is set at about 50 % so don´t think I am pushing it. Idea is that it´s better it break sooner then later if it´s supposed to break without overdriving it. As for buzzing have not had huge issues with this. But if I would go on a zero tolerance I would have. But I have to activally search for it and the noise isn´t that annoying. No high pitched whine except some during extremely intense white scenes.

The one problem I have with it is that for some reason particularly with DVD material it seems a bit slow. This tv has been praised for motion handling but also on this D7005 I feel it smears a bit when faces move around in the picture. Is this the floating black issue? I guess overall it can make the entire picture feel more alive but it´s not as calm as my old CRT or my brothers Kuro and give the feel you are slightly unsober. It takes some time before the picture get that sharp again after a movement.