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post #1621 of 1776
One other thing I will say. I do not envy speaker maufacturers trying to ship anything even remotely heavy. It seems to be sort of pot luck as far as whether shipped speakers are treated well or just thrown under a bus. It would be different if shipping was cheap but it is not.
post #1622 of 1776
Not sure what you are implying here Dennis. "Wisconsin" is not to blame for the troubles with these speakers, so the reference to re-routing seems a little harsh.

Are you saying that Randy's method of packaging was better than the packaging utilized when shippped? Things can get damaged utilizing buble wrap, and they can even be damaged in a box that is packaged nearly bomb-proof. I once had a $3,000 M&K subwoofer dropped by UPS down concrete steps. Although the packaging utilized by M&K was amazing, the 100 pound subwoofer still sustained damage.

Quote:
Originally Posted by Dennis Murphy View Post

I am tempted to leave well enough alone, but not all of this is adding up yet. I intend to speak with Nuance this afternoon to try and figure out exactly what happened when. There is no question that there was shipping damage to the bottom corner nearest the snapped wire (you can see that in the photo). And that pretty much could not have happened on the trip from Randy's to my house, because Randy wrapped that particular box with a heavy layer of bubble wrap on the outside, and it was in perfect condition. And there's no question that the Phil's sounded like some of the descriptions from Wisconsin when I listened to them in their damaged condition. Heavy bass, thick and recressed midrange. Kind of foggy, which is exactly the kind of sound I hate. I played the one track that people seemed to have liked--the Copeland Fanfare--and it didn't sound too bad. But---------Nuance took measurements at his house, and they didn't show a recessed midrange. I'm not sure exactly how the measurements were done, and I'll pursue that with Nuance this afternoon. I remain puzzled, but in the future I will ask Fed Ex to route all of my Northern shipments around or over Wisconsin.
post #1623 of 1776
As long as the package is properly insured, shipping damage concerns should be lessened. Sure, there might be a delay due to damage in shipping, but insurance is there for a reason. It covered me when the shipping company dropped my subwoofer.

Quote:
Originally Posted by Randy Bessinger View Post

One other thing I will say. I do not envy speaker maufacturers trying to ship anything even remotely heavy. It seems to be sort of pot luck as far as whether shipped speaekers are treated well or just thrown under a bus. It be would be different if shipping was cheap but it is not.
post #1624 of 1776
Quote:
Originally Posted by pennynike1 View Post

Not sure what you are implying here Dennis. "Wisconsin" is not to blame for the troubles with these speakers, so the reference to re-routing seems a little harsh.

Are you saying that Randy's method of packaging was better than the packaging utilized when shippped? Things can get damaged utilizing buble wrap, and they can even be damaged in a box that is packaged nearly bomb-proof. I once had a $3,000 M&K subwoofer dropped by UPS down concrete steps. Although the packaging utilized by M&K was amazing, the 100 pound subwoofer still sustained damage.

I think he was saying that tongue in cheek. I don't think "Wisconsin" should take it personally.
I wrapped one of the boxes in bubble wrap (used on the outside and then covered with plastic) because the box had already been damaged and was in sad shape. I used that technique because I got speakers and a sub wrapped that way from a mfg. and it is the best packing I have seen and I have seen alot. 2-3 layers of large bubble wrap on the outside of a double box then wrap in plastic.
post #1625 of 1776
Quote:
Originally Posted by pennynike1 View Post

As long as the package is properly insured, shipping damage concerns should be lessened. Sure, there might be a delay due to damage in shipping, but insurance is there for a reason. It covered me when the shipping company dropped my subwoofer.

I have had two claims and while I got paid, it was a pain in the butt. However, I was shipping used so that made it a harder claim.
post #1626 of 1776
Quote:
Originally Posted by MKtheater View Post

I think it is great that you guys found problems with speakers and the amp, because I would not want my speakers of this caliber to have distortion listening at 90 dBs or so. This just tells me all the speakers can sound better and especially the Phil's. Problems always occur at these things but the real problem is from forum members thinking these problems are excuses or something. I thought I read that someone thought they heard the Seatons even distorting and if this is the case there must be a huge null at the LP for this to happen.

Thank you. I too am annoyed when someone claims we're making excuses. We knew something wasn't right, but until we knew exactly what (amp and damaged Phil 2's) we had no ground to stand on. Regardless, I'll never be posting my impressions of a GTG again; the naysayers have won.

Quote:
Originally Posted by MKtheater View Post

I can't wait for you guys to hear the line arrays! I am making a line array myself but using cheap parts, you would be surprised how good they sound.

I'm looking forward to it too, but I will only share my impressions privately due to reasons explained above. I'll keep you posted via PM or something.
post #1627 of 1776
Yes. I can definitely see how shipping used would change things. Ideally, the shippers would handle all packages with care. I have learned over time that this is not the case. The subwoofer I mentioned was dropped down cement stairs that had just been completed. It not only damaged the speaker, but also took a chunk out of the stairs!

Quote:
Originally Posted by Randy Bessinger View Post

I have had two claims and while I got paid, it was a pain in the butt. However, I was shipping used so that made it a harder claim.
post #1628 of 1776
Quote:
Originally Posted by pennynike1 View Post

Yes. I can definitely see how shipping used would change things. Ideally, the shippers would handle all packages with care. I have learned over time that this is not the case. The subwoofer I mentioned was dropped down cement stairs that had just been completed. It not only damaged the speaker, but also took a chunk out of the stairs!

Double whammie then.
post #1629 of 1776
post #1630 of 1776
Quote:
Originally Posted by pennynike1 View Post

Not sure what you are implying here Dennis. "Wisconsin" is not to blame for the troubles with these speakers, so the reference to re-routing seems a little harsh.

I guess I'll have to start using those smilely things. You can petty much assume any comment I make is tongue-in-cheek, except my invoices, of course.
post #1631 of 1776
It's all good Dennis
post #1632 of 1776
Quote:
Originally Posted by Nuance View Post

Thank you. I too am annoyed when someone claims we're making excuses. We knew something wasn't right, but until we knew exactly what (amp and damaged Phil 2's) we had no ground to stand on. Regardless, I'll never be posting my impressions of a GTG again; the naysayers have won.


I'm looking forward to it too, but I will only share my impressions privately due to reasons explained above. I'll keep you posted via PM or something.

I would not worry about naysayers, it happens all the time. I will keep comparing things and give my opinions. I will keep getting comments on how I am wrong but you can't please everyone. I have a major sub project coming either tomorrow or next week and adding more speakers for my line array just to see what the differences are for myself. I will share my impressions but they are my impressions.

When I rated my very cheap DR-200's above everything you don't think I got blasted from the owners of other products? Of course I did, I just told them why and said others might pick the opposite. What can one do? If we don't compare and have fun doing so this forum would get boring real fast. I remember we had threads going comparing our SPL levels of movies to see what others were experiencing compared to one another and there were people who said it was useless. I said it kept us doing stuff and having fun in the process. I won't stop!
post #1633 of 1776
Quote:
Originally Posted by Nuance View Post

Thank you. I too am annoyed when someone claims we're making excuses. We knew something wasn't right, but until we knew exactly what (amp and damaged Phil 2's) we had no ground to stand on. Regardless, I'll never be posting my impressions of a GTG again; the naysayers have won.


I'm looking forward to it too, but I will only share my impressions privately due to reasons explained above. I'll keep you posted via PM or something.

Don't let the @#$!'s win!!

Quote:
Originally Posted by MKtheater View Post

I would not worry about naysayers, it happens all the time. I will keep comparing things and give my opinions. I will keep getting comments on how I am wrong but you can't please everyone. I have a major sub project coming either tomorrow or next week and adding more speakers for my line array just to see what the differences are for myself. I will share my impressions but they are my impressions.

When I rated my very cheap DR-200's above everything you don't think I got blasted from the owners of other products? Of course I did, I just told them why and said others might pick the opposite. What can one do? If we don't compare and have fun doing so this forum would get boring real fast. I remember we had threads going comparing our SPL levels of movies to see what others were experiencing compared to one another and there were people who said it was useless. I said it kept us doing stuff and having fun in the process. I won't stop!

Awesome to hear, MKTheatre. I am very interested in these GTGs because I am so far away it's impossible to attend one.

I am also very keen to hear some feedback on line array speakers, because at the moment I trying to decide whether to get Salk SoundScapes or arrays.
post #1634 of 1776
You're wrong MKtheater

Just kidding. I agree with your post. It is called an opinon because that is exactly what it is. Not everyone will agree with comments from me or others, or perhaps no one even will. I am fine with that .
post #1635 of 1776
Quote:
Originally Posted by Randy Bessinger View Post

One other thing I will say. I do not envy speaker maufacturers trying to ship anything even remotely heavy. It seems to be sort of pot luck as far as whether shipped speaekers are treated well or just thrown under a bus. It be would be different if shipping was cheap but it is not.

Anyone who has seen the videos of deliveries made by FedEx or UPS knows deliveries can be abused. However, sometimes the manufacturers are at fault. Consider the following.

Packaging is a science. There are companies who have expertise in developing packaging for whatever you're sending and there's an awful lot of materials and ways of designing boxes. They have standardized tests designed to simulate S/H (drop tests where the box is dropped from certain heights and at different corners...new box with the product inside for each test) and these tests can be destructive. So, imagine a smaller company having to pony up several speakers across their product line which may include models with the RAAL tweeter which I think is more delicate than a regular tweeter, for testing which may be destructive. That's a lot of product you might have to eat.

Also consider that just because something appears well braced, there may be other bracing techniques that are more shipping friendly. A larger company can expense these sorts of tests and product development costs over a larger volume. A smaller company may just elect to have the stuff sent by rail or private trucking where the customer takes on the additional S/H.

What I'm looking to get at is that if folks are experiencing what seems to be inordinate number of shipping problems, then the finger may be pointing in the wrong direction.
post #1636 of 1776
Quote:
Originally Posted by Chu Gai View Post

Anyone who has seen the videos of deliveries made by FedEx or UPS knows deliveries can be abused. However, sometimes the manufacturers are at fault. Consider the following.

Packaging is a science. There are companies who have expertise in developing packaging for whatever you're sending and there's an awful lot of materials and ways of designing boxes. They have standardized tests designed to simulate S/H (drop tests where the box is dropped from certain heights and at different corners...new box with the product inside for each test) and these tests can be destructive. So, imagine a smaller company having to pony up several speakers across their product line which may include models with the RAAL tweeter which I think is more delicate than a regular tweeter, for testing which may be destructive. That's a lot of product you might have to eat.

Also consider that just because something appears well braced, there may be other bracing techniques that are more shipping friendly. A larger company can expense these sorts of tests and product development costs over a larger volume. A smaller company may just elect to have the stuff sent by rail or private trucking where the customer takes on the additional S/H.

What I'm looking to get at is that if folks are experiencing what seems to be inordinate number of shipping problems, then the finger may be pointing in the wrong direction.

Totally agree. That of course doesn't excuse the abuses and frankly the drop test to me is a little ridiculous from what I have heard and I don't think even seasoned shippers with weights that near the max (150 lbs) pack for that. I think they pack and understand some will get thrown under the bus.

My recommendation is bubble wrap on the outside (2-3 layers) with plastic wrapping. Of couse, I don't guarantee that.

P.S. My wife is pretty critical of some of the UPS and FedEx delivery people especially those that aren't the regular delivery people. I think she is reminded of the beginning of the Pet Detective movie.
post #1637 of 1776
Quote:
Originally Posted by Nuance View Post



I'm surprised no one was tempted to light the fuse at the GTG. That big black one looks like a doozy.
post #1638 of 1776
Found this in the Salk Songtowers audioholics review:


The crossover uses very high quality air core inductors properly oriented to avoid crosstalk coupling, and audiophile polypropylene capacitors. At first I thought Salk was using hot melt for holding the parts down. It turns out that this was not hot melt but heavy-duty construction adhesive. A few years ago they started having problems with shipping damage. The cabinets arrived just fine, but heavy air coils were being ripped off of crossover boards (especially by UPS). They experimented with many different solutions until they came up with this adhesive. Once the adhesive off-gases (in about 24 hours) it bonds so well you have to use a chisel to remove components from the crossover board. This, coupled with the liberal use of tie-wraps has virtually eliminated crossover shipping damage. In fact, they have had zero failures in the two years or so they have used their present system!
post #1639 of 1776
Quote:
Originally Posted by kwarny View Post

I'm surprised no one was tempted to light the fuse at the GTG. That big black one looks like a doozy.

Ha - good one!
post #1640 of 1776
Quote:
Originally Posted by kwarny View Post

I'm surprised no one was tempted to light the fuse at the GTG. That big black one looks like a doozy.

That's only a 40 uf cap. You should see the 150 uf poly on the other side.
The shipping cartons and foam pads I use for the 2's were provided by the factory, and passed a 200-lb drop test. This is the first problem I've had. I commissioned the packing for the 3's from the same people who supply Polk. It costs over $100 a pair.
post #1641 of 1776
Quote:
Originally Posted by lou99 View Post

Ah thanks. I feel that way sometimes as well.

I cleaned out my in box as things have settled down, so feel free to PM me.
post #1642 of 1776
Quote:
Originally Posted by Dennis Murphy View Post

You can petty much assume any comment I make is tongue-in-cheek, except my invoices, of course.

Oohhhhhhh. So you actually want the money you quoted in the invoice? About that....

:P
post #1643 of 1776
There is something I need to get off my chest. I absolutely refuse to believe my left amp had anything to do with any of the speakers sounding like anything but their best with the exception of the SoundScapes. I feel like everyone is looking for a single answer to explain things; that is just not so.

To be VERY clear, I have NEVER, EVER heard any type of distortion or clipping from my setup before what happened with the SoundScapes. I have got to be one of the most critical people around when it comes to sound. I listen to my setup as often as I can, and even today, there is no distortion. So it's not the amp's fault for everything. And I will stress one more time, had I had even a remote hint that my amp was compromised in any way for the GTG, I would not have hosted it.

I hear absolutely no differences in sound from the left and right speakers, no matter how loudly I listen. I also had people listening Friday night before the GTG, and the day after, and there was no hint of any distortion issue.

The only explaination is that I have a very large room and we were listening too loudly. This has always been my complaint about our GTG's, and I feel stupid for letting it happen once again. I'm fairly certain that we just stressed most of the speakers. Hitting peaks of 96db at the listening position likely translates to well over 100db at the speakers that are 13.5' from the listening position.

When Archea (hope I got the spelling right) heard the issue with the SoundScapes, it was a very different type of issue than he heard from any of the other speakers. I guess it can be assumed that the left amp showed it's weakness trying to drive the SoundScapes. I have never heard an amp clipping before, so I don't know what it sounds like. I just need to assume that people know what they are talking about.

I'm having a hard time with people saying how terrible it was to have a bad amp. I don't buy it. I don't think the amp was an issue at all until the SoundScapes.

Take this post as you want. Most do anyway.
post #1644 of 1776
As a listener both friday night and after the meet saturday --- to the point I'm sure we stayed way past our welcome --- I fully agree with Terry.

But you know you just kicked the hornets nest again.
post #1645 of 1776
Quote:
Originally Posted by Nuance View Post

Thank you. I too am annoyed when someone claims we're making excuses. We knew something wasn't right, but until we knew exactly what (amp and damaged Phil 2's) we had no ground to stand on. Regardless, I'll never be posting my impressions of a GTG again; the naysayers have won.


I'm looking forward to it too, but I will only share my impressions privately due to reasons explained above. I'll keep you posted via PM or something.

Sorry to hear that. As I said earlier in this thread, this is one of the more interesting threads that I have read in a while. Comparisons always lead to questions. I hope that my questions and did not cause you to come to this decision.
Reply
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post #1646 of 1776
Quote:
Originally Posted by Archaea View Post

As a listener both friday night and after the meet saturday --- to the point I'm sure we stayed way past our welcome --- I fully agree with Terry.

But you know you just kicked the hornets nest again.

Just know this, I enjoyed every minute of your visit. It's always great to be around enthusiasts, especially the level headed ones.

I don't care about the hornets nest. I won't be here very long...
post #1647 of 1776
TJHUB, I think you have a right to post what you feel without fear of backlash. Typically, if low(er)sensitivity speakers are being pushed by a cranked amp or receiver, the sound quality is often degraded. It doesn't really matter whether or not speakers or the amp caused the problems in this case. Who cares? We could brush the issues off as "environmental factors". Which tend to happen in the real world.

On a positive note, at least some of you got to hear the speakers and obtain honest feedback. Thanks for hosting the event.
post #1648 of 1776
Quote:
Originally Posted by TJHUB View Post

Just know this, I enjoyed every minute of your visit. It's always great to be around enthusiasts, especially the level headed ones.

I don't care about the hornets nest. I won't be here very long...

It was clearly evident that all of the attendees enjoyed themselves at the GTG! Terry, again, my thanks in so graciously hosting the event, and opening your gorgeous home to the many people, some, like myself, being total strangers to you.

I can only imagine that if your situation were reversed with any of the rest of us, the unkind, and unnecessary comments would cut deeply as well. It's an unfortunate byproduct of an anonymous community (an Internet forum) that the same courtesy, and respect is not shown as would be the case in a face to face conversation.

Hold your head up high, those who partook of your hospitality, who were actually there, hold you in high regard, and that is the only metric that truly matters. Sometimes these things require a thick skin, sad but true.

If you are as fastidious about your sound system as was apparent from the components that comprise it, I have no doubts that you would not have willingly used a compromised piece in the playback chain.

I think it's ridiculous that a few bad apples should spoil the barrel, look at the number of views this thread has generated, there are a hundred times more people who have quietly, and politely read these pages looking for a bit of enlightenment than have responded, and even fewer whom have commented in a negative fashion.

As for myself, I'm much too hard headed to really care too much about the comments from those looking to cause controversy. As was well stated by Mrs. Nuance, life is too short for that. Words to live by.
post #1649 of 1776
Quote:
Originally Posted by Pet Motel View Post

It was clearly evident that all of the attendees enjoyed themselves at the GTG! Terry, again, my thanks in so graciously hosting the event, and opening your gorgeous home to the many people, some, like myself, being total strangers to you.

I can only imagine that if your situation were reversed with any of the rest of us, the unkind, and unnecessary comments would cut deeply as well. It's an unfortunate byproduct of an anonymous community (an Internet forum) that the same courtesy, and respect is not shown as would be the case in a face to face conversation.

Hold your head up high, those who partook of your hospitality, who were actually there, hold you in high regard, and that is the only metric that truly matters. Sometimes these things require a thick skin, sad but true.

If you are as fastidious about your sound system as was apparent from the components that comprise it, I have no doubts that you would not have willingly used a compromised piece in the playback chain.

I think it's ridiculous that a few bad apples should spoil the barrel, look at the number of views this thread has generated, there are a hundred times more people who have quietly, and politely read these pages looking for a bit of enlightenment than have responded, and even fewer whom have commented in a negative fashion.

As for myself, I'm much too hard headed to really care too much about the comments from those looking to cause controversy. As was well stated by Mrs. Nuance, life is too short for that. Words to live by.

I want to second this Terry - I can't even begin to express how much I appreciated being able to invade your home for a day. I would not have had a chance to listen to the speakers that now dominate the top of my current pecking order without your graciousness.

As far as the naysayers; in the end - haters are going to hate.
post #1650 of 1776
Quote:
Originally Posted by Pet Motel View Post


It was clearly evident that all of the attendees enjoyed themselves at the GTG! Terry, again, my thanks in so graciously hosting the event, and opening your gorgeous home to the many people, some, like myself, being total strangers to you.

I can only imagine that if your situation were reversed with any of the rest of us, the unkind, and unnecessary comments would cut deeply as well. It's an unfortunate byproduct of an anonymous community (an Internet forum) that the same courtesy, and respect is not shown as would be the case in a face to face conversation.

Hold your head up high, those who partook of your hospitality, who were actually there, hold you in high regard, and that is the only metric that truly matters. Sometimes these things require a thick skin, sad but true.

If you are as fastidious about your sound system as was apparent from the components that comprise it, I have no doubts that you would not have willingly used a compromised piece in the playback chain.

I think it's ridiculous that a few bad apples should spoil the barrel, look at the number of views this thread has generated, there are a hundred times more people who have quietly, and politely read these pages looking for a bit of enlightenment than have responded, and even fewer whom have commented in a negative fashion.

As for myself, I'm much too hard headed to really care too much about the comments from those looking to cause controversy. As was well stated by Mrs. Nuance, life is too short for that. Words to live by.

+2...and then some. Again, thanks for hosting Terry. It was an awesome GTG.
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