Originally Posted by hoffert
I've just obtained my D6700, and I've got a problem with Smart Hub that I need help with. Very soon after I open Smart Hub, it gives me a message that a service update is needed, and then it launches into the update, whether I press OK or not. It then immediately gets stuck on the "service update...your video...(1/3)...updating service" screen and never gets past that.
I've reset it all the ways I know (press off for 10 seconds, chose the reset option in Smart Hub, and unpug it for 20 seconds). Still does it.
I have connected it to the internet by wireless and by cable. Still does it.
(I know it is connected to the internet for 3 reasons - it updated the firmware to 1.008 without difficulty, it recognizes other media devices in my home - like the shared music sections of my compter, and it shows up on my router info)
Also, in Smart Hub when I check the speed of my internet connection, it comes back 0, even though it had quickly updated the firmware to 1.008.
I'm guessing that though the unit is really connected to the internet (as demonstrated by the reasons listed above), the Smart Hub section doesn't recognize the internet connection.
Any ideas how to correct this? Or should I just sell it to gamermwm?