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Onkyo HT-RC360/370 - Page 18

post #511 of 733
Hi, I've been tearing my hair out over this, so I thought I'd register and ask for outside help. I've got an Onkyo RC370 and am having a problem getting DTS-HD Master Audio and Dolby TrueHD. My blu-ray player is a Sony BDP-S370, and it only has two options for HDMI audio output, "Auto" which isn't exactly the most descriptive, and "PCM". I have it currently set on auto and I get sound while I've selected DTS-HD or Dolby TrueHD, but it shows up as Multich on the receiver display. In fact I've had three Onkyo receivers, all of which support TrueHD and DTS-HD, and I've never gotten the lights on any of them to light up when I'm playing back HD Audio.

My receiver is set to Straight Decode for all these formats, I'll provide any additional information anyone would need to help me out, here. Thanks!
post #512 of 733
Quote:
Originally Posted by MagicSwordKing View Post

Hi, I've been tearing my hair out over this, so I thought I'd register and ask for outside help. I've got an Onkyo RC370 and am having a problem getting DTS-HD Master Audio and Dolby TrueHD. My blu-ray player is a Sony BDP-S370, and it only has two options for HDMI audio output, "Auto" which isn't exactly the most descriptive, and "PCM". I have it currently set on auto and I get sound while I've selected DTS-HD or Dolby TrueHD, but it shows up as Multich on the receiver display. In fact I've had three Onkyo receivers, all of which support TrueHD and DTS-HD, and I've never gotten the lights on any of them to light up when I'm playing back HD Audio.

My receiver is set to Straight Decode for all these formats, I'll provide any additional information anyone would need to help me out, here. Thanks!

Blu ray player, Audio Settings, BD Audio Mix Setting = Off
That's what I had to do. by default it is On.
post #513 of 733
I have the Onkyo HT-RC360 I am curious to know if they sell an external silent fan for "Onkyo's AV Receivers." One that is self powered and not battery operated. One that comes on when the receiver is Detected ON. I need one that lays on top of the Onkyo Amp, as these receivers only have fins and gills on the top of the receiver, and none of the sides. This specific receiver I have Emits so much heat that after long hours I get a snow pixely picture and the speaker volume drops or turns right off. Itd be great if I can find one with high rated reviews, and finding one specifically for Onkyo receivers is a PLUS. Thanks People!
post #514 of 733
Quote:
Originally Posted by wazzul View Post

Blu ray player, Audio Settings, BD Audio Mix Setting = Off
That's what I had to do. by default it is On.

Thanks, that did it for me. Unfortunately now I'll probably have to exchange the entire unit, I'm getting the Check Sp Wire error whenever the volume is above 55 or so and an effects-heavy blu-ray scene plays. I've read about the Onkyo heat problems, already gave the unit 8 inches of clearance and even bought two aftermarket exhaust fans to exchange the air.

I was watching Serenity yesterday, the receiver failed three times. Guess its time to contact Onkyo.
post #515 of 733
Quote:
Originally Posted by Heaty View Post

I have the Onkyo HT-RC360 I am curious to know if they sell an external silent fan for "Onkyo's AV Receivers." One that is self powered and not battery operated. One that comes on when the receiver is Detected ON. I need one that lays on top of the Onkyo Amp, as these receivers only have fins and gills on the top of the receiver, and none of the sides. This specific receiver I have Emits so much heat that after long hours I get a snow pixely picture and the speaker volume drops or turns right off. Itd be great if I can find one with high rated reviews, and finding one specifically for Onkyo receivers is a PLUS. Thanks People!

It might not be exclusively for Onkyo receivers but I bought this to cool mine: Link removed because this is my third post and I'll need to reply again with the actual link, due to spam-prevention.

They're dead quiet and do their job really well, well enough that I was able to rule out overheating as the cause of my own issues. My only disappointment is the lack of a switched outlet on the Onkyo itself so they would only turn on when I turn the Onkyo on. They're cheap, unobtrusive, and effective, though. My HTPC's fans are louder than these even at full blast. The guy's got a bunch of different units, some with thermal triggers and such.
post #516 of 733
These are the fans I was talking about, Heaty. Sorry for the triple-post, by the way.

http://www.ebay.com/itm/Receiver-Amp...item53e4d43206
post #517 of 733
Quote:
Originally Posted by MagicSwordKing View Post

Thanks, that did it for me. Unfortunately now I'll probably have to exchange the entire unit, I'm getting the Check Sp Wire error whenever the volume is above 55 or so and an effects-heavy blu-ray scene plays. I've read about the Onkyo heat problems, already gave the unit 8 inches of clearance and even bought two aftermarket exhaust fans to exchange the air.

I was watching Serenity yesterday, the receiver failed three times. Guess its time to contact Onkyo.

Here's what the manual says when you get that warning, what happened when you followed this procedure? What speaker connectors are you using?

The protection circuit has been activated. Remove
the power cord from the wall outlet immediately.
Disconnect all speaker cables and input sources, and
leave the AV receiver with its power cord
disconnected for 1 hour. After that, reconnect the
power cord and set the volume to maximum. If the
AV receiver stays on, set the volume to minimum,
disconnect the power cord, and reconnect your
speakers and input sources. If the AV receiver turns
off when you set the volume to maximum,
disconnect the power cord, and contact your Onkyo
dealer.
post #518 of 733
These receivers are network receivers, Windows 7 Compatible, DLNA. The HTRC360-370 doesn't have a built in wireless router, built in wi fi, or built in blue tooth , but its Windows 7 compatible!!! When i plug in my HDMI cable from my Windows 7 Laptop to my Receiver I can get Video and Audio on my HDTV. This is awesome! As I can watch movies from my laptop to the tv and have it ALL in Surround Sound ALL Ch Speakers. A+!

Anyways my question is I do not want to have an HDMI cable running from my laptop to my receiver as it looks messy. I would like to have the advantage of a wireless set up. Its very useful for example, if I'm in the kitchen, basement, or balcony I can show audio and video from my laptop to my receiver thus displaying it on my tv wirelessly in surround sound.

Long story short can I get a wireless pc to my receiver wirelessly for surround sound? I know i can get it from an hdmi cable to the tv, and or receiver but i want it wirelessly. I know an apple tv can do it but i dont have a MAC. Ive heard apple tv doesnt act as a second monitor as it runs its own system and i heard you wont get a quality surround sound from the apple tv.
I want everything to the receiver for a clean look. If i can do it can anyone recommend me any devices? anyone have experience on this? Am i too ahead in the future?

http://www.youtube.com/watch?v=LkZhl6jF-hY
http://www.youtube.com/watch?v=vmMZ_...eature=related
^ can these devices go straight to the receiver? I want wireless pc to receiver for picture,video, audio; surround sound


the wireless onkyo dongle i bought suckks as it can only play internet radio and can not act as a second monitor from my laptop. lastly the range/signal on these suck!
I need a more advanced device for wireless picture,video, audio from my samsung windows 7 laptop
post #519 of 733
I download the firmware zip to my desktop, extract the (3) firmware files (.of1, .of2, .of3) then copy the 3 extracted files to my USB thumb drive (after it's been formatted).

Insert thump drive into the frt USB port on my RC360, go to USB Input. It sees the "USB Storage" but everytime I attempt to perform the Firmware Update, it comes back with an Error 0-14.

I added an MP3 file to the thumb drive and the RC360 will access and play the file so it doesn't seem to be a Thumb drive or USB port issue? And I downloaded the zip file again as well.

I don't have any hair so nothing to pull out, but sure would like to figure this out...

Any suggestions would be appreciated!!
post #520 of 733
Quote:
Originally Posted by jbb303 View Post

I download the firmware zip to my desktop, extract the (3) firmware files (.of1, .of2, .of3) then copy the 3 extracted files to my USB thumb drive (after it's been formatted).

Insert thump drive into the frt USB port on my RC360, go to USB Input. It sees the "USB Storage" but everytime I attempt to perform the Firmware Update, it comes back with an Error 0-14.

I added an MP3 file to the thumb drive and the RC360 will access and play the file so it doesn't seem to be a Thumb drive or USB port issue? And I downloaded the zip file again as well.

I don't have any hair so nothing to pull out, but sure would like to figure this out...

Any suggestions would be appreciated!!

Ok. I figured it out! This was a very complex fix so I'll try to break it down for everyone to understand.

It starts with; MAKING SURE YOU DOWNLOAD THE RIGHT FIRMWARE VERSION!!

That's right, I downloaded the RC370 file instead of the 360...

DUH!!!
post #521 of 733
@jbb303

Thanks for fessin' up! I was stumped over why mp3 worked but the update wouldn't.
post #522 of 733
Quote:
Originally Posted by Heaty View Post

These receivers are network receivers, Windows 7 Compatible, DLNA. The HTRC360-370 doesn't have a built in wireless router, built in wi fi, or built in blue tooth , but its Windows 7 compatible!!! When i plug in my HDMI cable from my Windows 7 Laptop to my Receiver I can get Video and Audio on my HDTV. This is awesome! As I can watch movies from my laptop to the tv and have it ALL in Surround Sound ALL Ch Speakers. A+!

Anyways my question is I do not want to have an HDMI cable running from my laptop to my receiver as it looks messy. I would like to have the advantage of a wireless set up. Its very useful for example, if I'm in the kitchen, basement, or balcony I can show audio and video from my laptop to my receiver thus displaying it on my tv wirelessly in surround sound.

Long story short can I get a wireless pc to my receiver wirelessly for surround sound? I know i can get it from an hdmi cable to the tv, and or receiver but i want it wirelessly. I know an apple tv can do it but i dont have a MAC. Ive heard apple tv doesnt act as a second monitor as it runs its own system and i heard you wont get a quality surround sound from the apple tv.
I want everything to the receiver for a clean look. If i can do it can anyone recommend me any devices? anyone have experience on this? Am i too ahead in the future?

http://www.youtube.com/watch?v=LkZhl6jF-hY
http://www.youtube.com/watch?v=vmMZ_...eature=related
^ can these devices go straight to the receiver? I want wireless pc to receiver for picture,video, audio; surround sound


the wireless onkyo dongle i bought suckks as it can only play internet radio and can not act as a second monitor from my laptop. lastly the range/signal on these suck!
I need a more advanced device for wireless picture,video, audio from my samsung windows 7 laptop

The Apple TV is PC compatible. The one caveat is that for streaming from your computer, your files have to be something that iTunes can play.
post #523 of 733
Apple tv is only for apple products.
UPDATE: http://www.warpia.com/products/streamhd-swp120a I found this product works great for wireless pc to amp! Its surround sound compatible and will let you enjoy everything in 1080P HD. Hdmi cable free =]

I emailed warpia tech support I got an email return saying;
You can plug the base unit into any HDMI input including your receiver.* The receiver will then pass the signal on as it normally would.*

As for the surround sound, we support digital surround sound pass through so the short answer is yes, as long as you have the digital audio selected in your audio output devices within Windows.* To set that simply right click on the sound icon in the system tray and choose playback devices.* From the window that opens simply choose the digital USB sound device and click set default.
*
We have a 3 Mbps throughput limit on the wireless connection.* If the particular surround sound format that is being used requires more than 3 Mbps we would force it to play in stereo.* Regretably there isn't a single chart that shows all the bandwidth requirements for every type of surround sound.* We have acreated a short chart of the most common formats and I've attached it for your review.* If the format you're looking for isn't listed, just do a wiki search for it to see if it requires more than 3 Mbps.


Regards,
Warpia
post #524 of 733
Will the 360 decode a raw DSD stream from a SACD player, or must it be converted to PCM first?
post #525 of 733
Quote:
Originally Posted by EJ View Post

Will the 360 decode a raw DSD stream from a SACD player, or must it be converted to PCM first?

It will take the DSD stream.
post #526 of 733
Where do you buy the 370?

Thanks,
post #527 of 733
Hi guys. I have a new issue that I don't think I saw anywhere. New 360, and I can't get my android app to turn the unit back on. Thoughts??

And just to clarify, I can operate the AVR while the unit is on with droid. (x2)
post #528 of 733
Quote:
Originally Posted by Florida_Gator View Post

Where do you buy the 370?

Thanks,

Got mine from Amazon for 499 delivered.
post #529 of 733
Quote:
Originally Posted by Krohbar View Post

Hi guys. I have a new issue that I don't think I saw anywhere. New 360, and I can't get my android app to turn the unit back on. Thoughts??

And just to clarify, I can operate the AVR while the unit is on with droid. (x2)

I sometimes have to pull the cat 5 from the back of the receiver and plug it back in. Or sometimes have to turn on zone 1 to get zone 2 to work with the Android app.
It's rare, but it happens.
post #530 of 733
Quote:
Originally Posted by wazzul View Post

I sometimes have to pull the cat 5 from the back of the receiver and plug it back in. Or sometimes have to turn on zone 1 to get zone 2 to work with the Android app.
It's rare, but it happens.

I have never been able to communicate with the receiver from my Droid without turning it on first. I do not see how unplugging and plugging the cat 5 would help at all. I have always thought the issue was that the Droid app relies on the receiver already being on the network in order to find it and communicate with it, but if it is turned off completely it cannot be located on the network. Maybe if you never turned it off but somehow always left it on standby?
post #531 of 733
Quote:
Originally Posted by tjstieve View Post

I have never been able to communicate with the receiver from my Droid without turning it on first. I do not see how unplugging and plugging the cat 5 would help at all. I have always thought the issue was that the Droid app relies on the receiver already being on the network in order to find it and communicate with it, but if it is turned off completely it cannot be located on the network. Maybe if you never turned it off but somehow always left it on standby?

I don't have the app but I suspect if you went into receiver->setup->hardware->network->page down until you see Network Control and enable it that will allow the app to turn on the AVR.

This is a standby mode and will draw about 45watts when the receiver is "off"
post #532 of 733
What is everybodys experience on the onkyo htr360 when running 2 subwoofers to the amp?
post #533 of 733
Quote:
Originally Posted by Heaty View Post

What is everybodys experience on the onkyo htr360 when running 2 subwoofers to the amp?

I tried it but decided it was overkill. One good one is quite enough.
post #534 of 733
Quote:
Originally Posted by Heaty View Post

What is everybodys experience on the onkyo htr360 when running 2 subwoofers to the amp?

To the amp? You mean the preouts?
post #535 of 733
Hello All,
I hope this is not another dumb thing I brought on myself but here goes...

Panasonic 60ST30 Plasma
RC360 - 5.1 speaker config - Listening Mode - Dolby Digital
Cisco RNG 150N digital cable box
Comcast Cable with HD Service

Connections
HDMI from digital cable box --> RC360 --> Panny

Listening Mode Presets
2 ch source --> PL II Movie
Dolby D --> Straight Decode

I flipped to the local NBC-HD channel (WXIAD) to watch The Game and noticed that only the two front mains were outputing sound. Nothing from center or surround channels.

I checked the Info and here's what was diplayed:

Input: HMDI 1
Dolby D 48kHz
5.1 ch
Output: Dolby Digital
5.1 ch

I fiddled with the Audio Adjust and Listening Mode settings for quite some time to no avail. Then decided to change to another HD channel. It was outputing 5.1 fine! Checked a couple of other HD 5.1 channels, they all were outputing correctly!?

And when I went to Info for each of the channels that were outputing correctly, they displayed the same Info as shown above for the NBC channel??

All other channels seem to output exactly whatever was being received as an input (whether 2ch or Dolby D 5.1) except for the friggin NBC channel that the Super Bowl was on!!

You think this is a Comcast issue? An NBC issue? Or am I a bonehead and missed a setting of some sort??

It was very disapointing to watch the Super Bowl without hearing the crowd yelling obscenities behind me...

BTW, I checked the NBC channel again this morning and it is still displaying Dolby D 5.1 as input and output but only the front two mains are putting out sound.

Any suggections??? I'm stumped...
post #536 of 733
Quote:
Originally Posted by jbb303 View Post

Hello All,
I hope this is not another dumb thing I brought on myself but here goes...

Panasonic 60ST30 Plasma
RC360 - 5.1 speaker config - Listening Mode - Dolby Digital
Cisco RNG 150N digital cable box
Comcast Cable with HD Service

Connections
HDMI from digital cable box --> RC360 --> Panny

Listening Mode Presets
2 ch source --> PL II Movie
Dolby D --> Straight Decode

I flipped to the local NBC-HD channel (WXIAD) to watch The Game and noticed that only the two front mains were outputing sound. Nothing from center or surround channels.

I checked the Info and here's what was diplayed:

Input: HMDI 1
Dolby D 48kHz
5.1 ch
Output: Dolby Digital
5.1 ch

I fiddled with the Audio Adjust and Listening Mode settings for quite some time to no avail. Then decided to change to another HD channel. It was outputing 5.1 fine! Checked a couple of other HD 5.1 channels, they all were outputing correctly!?

And when I went to Info for each of the channels that were outputing correctly, they displayed the same Info as shown above for the NBC channel??

All other channels seem to output exactly whatever was being received as an input (whether 2ch or Dolby D 5.1) except for the friggin NBC channel that the Super Bowl was on!!

You think this is a Comcast issue? An NBC issue? Or am I a bonehead and missed a setting of some sort??

It was very disapointing to watch the Super Bowl without hearing the crowd yelling obscenities behind me...

BTW, I checked the NBC channel again this morning and it is still displaying Dolby D 5.1 as input and output but only the front two mains are putting out sound.

Any suggections??? I'm stumped...

reset the receiver, this will reformat everything and erase all your settings, then then update to the latest firmware . if it still doesnt work its your receiver. its most likely not your comcast no way, i can play every comcast in "ALL CH SURROUND" certain comcast have picture problems but rarelyaudio problems
post #537 of 733
Quote:
Originally Posted by jbb303 View Post

Hello All,
I hope this is not another dumb thing I brought on myself but here goes...

Panasonic 60ST30 Plasma
RC360 - 5.1 speaker config - Listening Mode - Dolby Digital
Cisco RNG 150N digital cable box
Comcast Cable with HD Service

Connections
HDMI from digital cable box --> RC360 --> Panny

Listening Mode Presets
2 ch source --> PL II Movie
Dolby D --> Straight Decode

I flipped to the local NBC-HD channel (WXIAD) to watch The Game and noticed that only the two front mains were outputing sound. Nothing from center or surround channels.

I checked the Info and here's what was diplayed:

Input: HMDI 1
Dolby D 48kHz
5.1 ch
Output: Dolby Digital
5.1 ch

I fiddled with the Audio Adjust and Listening Mode settings for quite some time to no avail. Then decided to change to another HD channel. It was outputing 5.1 fine! Checked a couple of other HD 5.1 channels, they all were outputing correctly!?

And when I went to Info for each of the channels that were outputing correctly, they displayed the same Info as shown above for the NBC channel??

All other channels seem to output exactly whatever was being received as an input (whether 2ch or Dolby D 5.1) except for the friggin NBC channel that the Super Bowl was on!!

You think this is a Comcast issue? An NBC issue? Or am I a bonehead and missed a setting of some sort??

It was very disapointing to watch the Super Bowl without hearing the crowd yelling obscenities behind me...

BTW, I checked the NBC channel again this morning and it is still displaying Dolby D 5.1 as input and output but only the front two mains are putting out sound.

Any suggections??? I'm stumped...

The other day all of a sudden all I was getting was 5 channel, too. I checked my speaker setup and for some reason my back surrounds had been turned off, although I don't remember changing the back surround settings. So you might check this as well...
post #538 of 733
Thanks guys for the reply! All other HD channels are outputing correctly. I only have the issue on one HD channel.

Also, I have a smaller/older surround system upstairs (Onkyo HT-R330). It is doing the same thing on the same HD channel (displaying Dolby D audio input but only two front main speakers are active).

So I'm thinking it's either:
1 - A Comcast issue
2 - How Onkyo is processing the audio on that particular HD channel??

I think I'm blaming it on Comcast...
post #539 of 733
^^
It's not a Comcast issue, rather some TV stations choose to broadcast a stereo signal using a 5.1 envelope, although not sure why. The AVR thinks it's receiving a 5.1 signal so 5.1 DD PLII simulation cannot be applied.
post #540 of 733
Quote:
Originally Posted by jdsmoothie View Post

^^
It's not a Comcast issue, rather some TV stations choose to broadcast a stereo signal using a 5.1 envelope, although not sure why. The AVR thinks it's receiving a 5.1 signal so 5.1 DD PLII simulation cannot be applied.

Hmmm.... Makes you wonder what the reason is behind it?? Especially since most of the other network HD stations put out 5.1 DD.

And the stations that put out 2ch, atleast the AVR can process it in PLII so that's ok.

But to put out stereo in a 5.1 signal so the AVR can't process it in surround doesn't seem to make sense?? (ALL CHANNEL SURROUND doesn't count...)

Anyway. At least I know what's happening. Thanks for the reply jp.
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