Originally Posted by kevin86
I picked the TV up on Tuesday got it home set it up and went through the first setup connecting to wifi etc... Once it got to watching tv I could not adjust the volume but everything else worked fine. I turned it off and back and and I could adjust the volume but only for the first 10 seconds after power on. After that I can't adjust the volume at all, but again everything else works fine.
So what I'm seeing is after 10 seconds of the TV being on I can't adjust the volume from the remote, or the buttons on the TV. I also can't mute the TV or get into the menu, but like I said everything else works fine. I can turn the tv on or off, I can get to the VIA apps.
I am having the same issue except its not just the volume that isn't working: I can't get to the menu, change inputs, change channels - the only button that works on the remote after about 10-20 seconds of the TV being turned on is the 'V' apps button. All the apps seem to work except the Settings app. However, when using Netflix (for example) none of the function buttons work (Pause, Play, rewind/ff, etc.)
The Remote is not the issue, because the physical buttons on the side of the TV do not work either once this happens.
I am a software tester by trade, and this has the feel of a software issue - as if the program that controls these functions locks up or crashes. The only way to them working again is to turn the TV off then back on again (ha!), but then the same thing happens,
Is there any way to update the firmware on the e3d470vx?