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Does your 2011 Samsung "D" plasma have brightness pops? - Page 67

post #1981 of 2252
1/30/12 at 6:04am
Quote:
Originally Posted by ampogo View Post

I can't believe no one has received the rollback for the D7000, hopefully soon.

I know I have been waiting for over 2 weeks now for my sticks still nothing, makes me wonder if they even have a way to roll back the firmware
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post #1982 of 2252
1/30/12 at 6:25am
Quote:
Originally Posted by Squints View Post

Sure its been asked 100 times but if anyone has the rollback firmware and update firmware for the pn59d6500/6900 can you help a Canadian brother out?

I read that the D7000 FW will work on the 6500/6900 as well?
Any solid confirmations of that??

Thanks folks!!

I had success using the D7000 firmware someone else posted here.

Here's a mirror: http://www.mizzack.com/T-MST5AUSC.zip

Unzip and put the resulting T-MST5AUSC folder onto the root of a FAT formatted USB drive. Note: I don't know if the Canadian models differ at all in regards to firmware versions, so good luck. Also, no one has posted the rollback firmware for the D7000 or D6500, so you might want to wait on that...
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post #1983 of 2252
1/30/12 at 6:55am
Noticed on the Samsung website the firmware version for the D6500 and D7000 are the same(1013.1), I mention this because I just wrote an e mail to Samsung about the "fix" and told them the FW version I have is 1015 which I remember was the last update that came from the auto update. The rep mentioned 1015 was not a valid FW, sure nuff when I checked under "contact Samsung" the actual FW version is 1014.5 BT-G. So for the D7000 owners out there waiting for a downgrade USB it may not be nessessary. Check:-menu-support-contact samsnug to see the actual FW version.
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post #1984 of 2252
1/30/12 at 8:06am
Samsung Tech is here right now. He didn't even turn on the tv or look at it (Pn64D8000), he said he is just going to replace the mainboard so he went at it.... hope this fixes the problem...
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post #1985 of 2252
1/30/12 at 8:38am
Quote:
Originally Posted by redrayderz01 View Post

And if it isn't, a new main board should allow me to update with the new 1024.8 FW to optimize and eliminate pops?

Maybe, if that doesn't work you can update the logic board separately like I did.
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post #1986 of 2252
1/30/12 at 9:19am
Ok, Samsung tech left. As expected, he had no real knowledge of anything and was just robot-like. His work order said to replace the mainboard so that is what he did. After that, I checked the firmware version and it is now T-GAP8AKUC-1018.4. He stayed for a minute (you could tell he had to get going cuz he was busy) and I couldn't reproduce a pop, under pressure I guess. Came to find out I had dynamic mode on so that is why I didn't see any while he was here. I checked my logic board stuff and I still have Logic SW Version 11-06-07 and Logic SW Checksum 0x2E12. Anyways, I just checked again and I still see brightness pops (watched the first few minutes of The Mentalist and saw like 10)...

Should I try to use that 1024.8 firmware update USB from Samsung now???
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post #1987 of 2252
1/30/12 at 9:19am
@ZombieTheater - Nope I definitely have 1015.0 unfortunately.
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post #1988 of 2252
1/30/12 at 9:42am
Red try the new firm now. Like zoyd said if it dont optimize then update it like he did
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post #1989 of 2252
1/30/12 at 10:06am
Quote:
Originally Posted by redrayderz01 View Post

Ok, Samsung tech left. As expected, he had no real knowledge of anything and was just robot-like. His work order said to replace the mainboard so that is what he did. After that, I checked the firmware version and it is now T-GAP8AKUC-1018.4. He stayed for a minute (you could tell he had to get going cuz he was busy) and I couldn't reproduce a pop, under pressure I guess. Came to find out I had dynamic mode on so that is why I didn't see any while he was here. I checked my logic board stuff and I still have Logic SW Version 11-06-07 and Logic SW Checksum 0x2E12. Anyways, I just checked again and I still see brightness pops (watched the first few minutes of The Mentalist and saw like 10)...

Should I try to use that 1024.8 firmware update USB from Samsung now???

Redrayderz - what TV do you have ? I seem to remember you have the PN64D550? If so the version you want is 1019.5 but please confirm.
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post #1990 of 2252
1/30/12 at 10:09am
Quote:
Originally Posted by redrayderz01 View Post

Ok, Samsung tech left. As expected, he had no real knowledge of anything and was just robot-like. His work order said to replace the mainboard so that is what he did. After that, I checked the firmware version and it is now T-GAP8AKUC-1018.4. He stayed for a minute (you could tell he had to get going cuz he was busy) and I couldn't reproduce a pop, under pressure I guess. Came to find out I had dynamic mode on so that is why I didn't see any while he was here. I checked my logic board stuff and I still have Logic SW Version 11-06-07 and Logic SW Checksum 0x2E12. Anyways, I just checked again and I still see brightness pops (watched the first few minutes of The Mentalist and saw like 10)...

Should I try to use that 1024.8 firmware update USB from Samsung now???

Red, update the firmware. Our hope is that the firmware was not upgrading properly with our original main board.

They are replacing mine this week, if the update doesn't work I am going to try zoyd upgrade of the logic board
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post #1991 of 2252
1/30/12 at 10:12am
Just updated my firmware to 1024.8 after the new main board was installed and there was no optimzation screen and the brightness pops are still there, just watched the first few minutes of The Mentalist and they are still there.........
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post #1992 of 2252
1/30/12 at 10:16am
Quote:
Originally Posted by redrayderz01 View Post

Just updated my firmware to 1024.8 after the new main board was installed and there was no optimzation screen and the brightness pops are still there, just watched the first few minutes of The Mentalist and they are still there.........

Zoyd - how do I update the logic board only? Also maybe I dont want to do this since you said it negativelly affects the blackness levels.
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post #1993 of 2252
1/30/12 at 10:34am
No, after further checking the black levels are not changed by either the firmware update or the logic board update. If you still have logic board software version 11-06-07 you need to update it. Instructions are in this post.
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post #1994 of 2252
1/30/12 at 10:41am
I called the technician to see if he was still in the area so I could show him the pops and he was too far away to come back. He said that he is going to recommend to his manager to exchange my TV.. He will call me later.


I wonder if having so panel replacements (2), main board, in the past has had any affect on this not working on my set??? Do I have too many random parts or something...

Oh well hopefully I can get a new set, apply the new firmware, and be on my merry way.....
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post #1995 of 2252
1/30/12 at 10:51am
It has nothing to do with exchanging parts etc., it just doesn't work on some displays and is probably buggy code by Samsung. TRY THE LOGIC BOARD UPDATE. If it works, great, you're done. If it doesn't you can get a new TV.
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post #1996 of 2252
1/30/12 at 10:54am
Quote:
Originally Posted by zoyd View Post

It has nothing to do with exchanging parts etc., it just doesn't work on some displays and is probably buggy code by Samsung. TRY THE LOGIC BOARD UPDATE. If it works, great, you're done. If it doesn't you can get a new TV.

I think I agree with Zoyd. In essence this is a "beta" firmware since it hasn't been officially released. Wouldn't be surprised if Samsung is using us a field tests and may or may not release an official update. Red, you got nothing to lose, I would try to update the the logic board. That's what I'm going to do after I get my main board replaced.
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post #1997 of 2252
1/30/12 at 11:05am
Quote:
Originally Posted by ampogo View Post

@ZombieTheater - Nope I definitely have 1015.0 unfortunately.

+2.

Also, I'm still waiting on the 2 usb drives as well for my D7000, maybe the drive to rollback the firmware is the cause for the holdup...
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post #1998 of 2252
1/30/12 at 11:17am
Hey guys, I have a D7000 awaiting delivery for wednesday. All these threads are worrying me. Will I DEFINITELY have the brightness pops issue or is it only some sets? Does anyone NOT have any issues? Sheesh...
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post #1999 of 2252
1/30/12 at 12:02pm
Quote:
Originally Posted by ejewels View Post

Hey guys, I have a D7000 awaiting delivery for wednesday. All these threads are worrying me. Will I DEFINITELY have the brightness pops issue or is it only some sets? Does anyone NOT have any issues? Sheesh...

It will depend on your settings and if you notice or not most likely. But if you do, there at least appears to be a fix for them by updating the logic board SW.
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post #2000 of 2252
1/30/12 at 3:43pm
Quote:
Originally Posted by zoyd View Post

It has nothing to do with exchanging parts etc., it just doesn't work on some displays and is probably buggy code by Samsung. TRY THE LOGIC BOARD UPDATE. If it works, great, you're done. If it doesn't you can get a new TV.

Just successfully did the Logic Board Update as per zoyd's instructions and I now have Logic Sw Version 11-11-04 and Logic Sw Checksum 0x3796.

I have firmware 1024.8.

Ok, now to check for brightness fluctuations and pops :-)
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post #2001 of 2252
1/30/12 at 4:00pm
So far I have not seen any Fbr! I just watched scenes from the Mentalist and Shark Tank where I saw several before the Logic Board update! I am going to watch more tv tonight but so far so good!!!
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post #2002 of 2252
1/30/12 at 4:36pm
ATTN - Zoyd comfirmed no black level change so update away please
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post #2003 of 2252
1/30/12 at 7:45pm
Well I did the update and did not get the optimization step once restarted, the Logic SW Version shows 11-06-07

I generally consider myself to be tech savvy and a pretty smart guy, but the instructions for a manual logic board flash from zoyd listed here are confusing as hell to me, especially considering that the factory remote emulator program that you have to use has all of it's instructions in german or dutch or something and so I have no clue what the hell I'm doing.
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post #2004 of 2252
1/30/12 at 7:58pm
Just wanted to add my results as well. I actually had the tv swapped over the weekend because the last one didn't optimize and I was left with FBr. Needless to say the new one didn't optimize either and if it wasn't for this awesome forum and guys like zoyd and Larry I probably would have sent it back again and washed my hands of samsung. But after finding zoyds other thread that details how to manually update the logic board I went ahead and did that process. I am extremely pleased so far with the results....all of my recorded "testing" clips show no signs of fluctuations anymore.

Again I just want to thank everyone who contributes to things like this because without community help a good majority of us would still not have a sufficient fix for this issue.
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post #2005 of 2252
1/30/12 at 8:27pm
Any fix for the 59" d6500 plasma? I'm having brightness pops
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post #2006 of 2252
1/30/12 at 8:29pm
Ok - finally got it to work, the emulator program was trying to tell me that it was being blocked by my firewall settings...but I don't read German so we were having communication difficulties. Got that resolved and did the manual flash and now the logic board data reads 11-11-04 as it should. I will report back later as to what effect I have seen with the brightness pops, thanks a bunch to Larry, zoyd, and all the others that have been fighting this problem.
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post #2007 of 2252
1/30/12 at 8:54pm
Quote:
Originally Posted by dasanii19 View Post

Any fix for the 59" d6500 plasma? I'm having brightness pops

yes, you can follow the D7000 instructions and flash the 59" file.
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post #2008 of 2252
1/30/12 at 8:55pm
Major, major props to Zoyd and Larry. Do you guys work for Samsung or something?
Lol
Tonight was the first night where I could actually enjoy some shows!
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post #2009 of 2252
1/30/12 at 9:02pm
Quote:
Originally Posted by redrayderz01 View Post

Major, major props to Zoyd and Larry. Do you guys work for Samsung or something?
Lol

it feels like I'm on chat support here sometimes. glad it worked out for you.
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post #2010 of 2252
1/30/12 at 9:22pm
Quote:
Originally Posted by zoyd View Post

it feels like I'm on chat support here sometimes. glad it worked out for you.

Supposed to get a new main board this week. Should I just cancel or just get the new board? I kinda feel bad since the part has already been ordered....
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