Originally Posted by alb2
My RD-KX50 outputs don't always work, i read in a thread that's it's recommend
to deal with toshiba direct instead of others.How will i know if it's toshiba direct or an authorize repair center,tried asking but got no where.
That model had problems when using HDMI out with certain brands of TV sets. Are you sure that's not the issue?
Who did you ask about repair?
If you contact Toshiba Customer Service at their 800 number, I'm sure they will tell you Tops Electronics is their factory service center. RD-XS units have a reputation for being operationally finicky and Tops has a master repair tech who has worked with these RD-XS models since Day One. Moreover, parts are in short supply and Toshiba turned all their parts over to Tops. Tops also has direct access to the factory engineers in Japan.