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Panasonic 58VT25 burn in image :( - Page 3

post #61 of 74
Quote:
Originally Posted by chunon View Post
That I dont know but if you've been careful with settings might be worth a look from a Panny tech. I can only testify to what I have experienced personally but the ease you are getting stubborn IR is not normal imo

Tech support will just verify Panasonic's policy that IR is normal. No matter who looks at it, it isn't covered. I occasionally have issues with the YES sports channel ticker, which appears as IR in the upper left hand corner of my screen. It's just a nuisance, but I set my TV to antenna to get a snowy white screen, vivid mode full contrast, when retiring each nite for a few days, and the image completely disappeared. Now after I watch that channel I will do a quick wash (<5min) using the scrolling bar, which I usually do after watching letter boxed movies on Blu-Ray. It helps clean up any residual ghosting.



Ian
post #62 of 74
I was just reading the issues you guys have and it sure seems like you could indeed have defective panels. I have a 58" V10 that I play GT5 A LOT on as well as watch ESPN quite often. As soon as I finish racing I may see the tach and speedo but it's gone as soon as I start watching other stuff and never notice the next day. I'm not an expert but I've been doing this since December 2009 when I bought it so I simply don't buy the argument that you can't use these sets to play games on etc. as some argue. I would def contact Panasonic FWIW......
post #63 of 74
Quote:
Originally Posted by smaggard420 View Post

I was just reading the issues you guys have and it sure seems like you could indeed have defective panels. I have a 58" V10 that I play GT5 A LOT on as well as watch ESPN quite often. As soon as I finish racing I may see the tach and speedo but it's gone as soon as I start watching other stuff and never notice the next day. I'm not an expert but I've been doing this since December 2009 when I bought it so I simply don't buy the argument that you can't use these sets to play games on etc. as some argue. I would def contact Panasonic FWIW......


Only the YES ticker is a problem for me. I do the wash just as a precaution when watching letter box movies, even though the bars usually disappear pretty quickly. I did call Panasonic tech support about the YES ticker issue, and it was a waste of time. Thanks.


Ian
post #64 of 74
Thread Starter 
Quote:
Originally Posted by tim1_2 View Post

Leave the debates for another thread please. Durden, did you get anywhere with your IR? I'm actually eager to hear more.

Eh.. It is still there (less noticeable, but still there) I have yet to try the Disney World of Wonder blu-ray -- I've been busy lately and I haven't even hooked up my player to my Panny

I'll report back after some time using the pixel flipper.
post #65 of 74
Thread Starter 
Quote:
Originally Posted by jec0995 View Post

I didn't get anywhere with mine. ESPN logo still firmly burned in and now the MLB Network logo is burned in as well (both in the lower right corner). This is a 5 month old G20 that's been in THX mode from day 1. ESPN burned in back in February and MLB logo just a couple weeks ago. Neither show any signs of fading as I can see both from my couch 8 feet away. Now I won't even watch those channels and ironically, I bought the TV for movies and sports. All it took was a few hours (about 3) on each channel. Maybe I got a lemon but achieving burnin on this TV was an extremely simple task (twice).

When gears of war 3 comes out this fall, I'll setup my 5 year old Vizio lcd and play it on that. I won't even attempt to game on the panny G20. With the way things have gone so far, I'd have burnin in 15 minutes!!

PQ sure is amazing during movies though (as long as the scene doesn't have a white background...then it appears like ESPN is sponsoring the latest Blu-Rays!!

I'm curious, does your Panasonic have excessive buzzing? Mine has horrible buzzing and I've been meaning to call Panasonic out to have them resolve it. It is unacceptably LOUD. My hope is that they will have to replace the unit to resolve the issue and fix 2 problems at once! :P
post #66 of 74
Quote:
Originally Posted by durden View Post

I'm curious, does your Panasonic have excessive buzzing? Mine has horrible buzzing and I've been meaning to call Panasonic out to have them resolve it. It is unacceptably LOUD. My hope is that they will have to replace the unit to resolve the issue and fix 2 problems at once! :P

Nope. Can't hear any buzzing unless the volume is EXTREMELY low and it's a white screen (showing my ESPN screen tattoo).
post #67 of 74
Quote:
Originally Posted by durden View Post

Eh.. It is still there (less noticeable, but still there) I have yet to try the Disney World of Wonder blu-ray -- I've been busy lately and I haven't even hooked up my player to my Panny

I'll report back after some time using the pixel flipper.


I just got my 58VT25 delivered last week from BB. It was a floor model that I bought back in early Feb. Couldn't get it delivered earlier b/c we were doing construction on the house....= fail

Anyway, I am in the same unfortunate boat with the burn-in. On lighter color backgrounds, I can clearly see the title of a concert dvd BB uses as a demo. Of all things, it had to be a "Justin Timberlake" concert. Epic fail on my part for not seeing this in the store...

Most stuff I've read online is for average homeowner w/IR because they paused a game or dvd overnight. I doubt mine will be able to be fixed (given the unknown amount of time the title screen had been left up while on display).

I am going to order the Disney DVD and try the pixel flipper and see if that helps (plus I can use it to calibrate a future tv). I don't think the scrolling white bar scan that is built into the menu would help because the burned-in part was white colored text from the dvd menu...= more bright white probably won't help.

I'll post again w/comments on what progress (if any) I am making. Also, I could try to post pictures of what it currently looks like (and a miraculous "after" photo if it works) if anyone is interested
post #68 of 74
I have the same TV, 58VT25.
I am really keeping an eye out for IR.
I normally use custom
for normal cable viewing. Settings in mid fifties.
I would get very minor
IR from big logos on certain channels. they would fade quickly after watching non logo stations.

I watch fox sports weekly and never noticed any IR using Custom. One week I used THX mode and at 1/2 the time I usually watch Fox I got a bad
IR of the LOGO. It took
a couple days to go away.
So, I used Custom and never had an issue and one time use THX for 1/2 the usual time and get bad IR.
Conclusion: THX is prone
to get IR.

As far as your IR, be patient, it should fade.
post #69 of 74
What is this I hear about a Disney pixel flipper?





Ian
post #70 of 74
Quote:
Originally Posted by mailiang View Post

What is this I hear about a Disney pixel flipper?



From what I could tell, it appears to be a program included on the "Disney World of Wonder" disc to help reduce/reverse image retention and maybe burn-in on your TV set (plasma's I'm assuming). Also, it can apparently help fix "stuck" pixels. i.e. make them function again. No saving a dead pixel though.

The lure of the "pixel flipper" program included on the disc is that it apparently is a Java enabled program (using the capabilities that blu-ray offers) that turns each pixel on and off individually at a very rapid pace rather than just a scrolling white bar or "snow" that some people use.

I really don't know too much about it....I am just going out on a limb and hoping the disc helps my burn-in problem haha....


After some google help...
"This is basically for those of us who own LCD/Plasma monitors who have encountered burned-in images or stuck pixels. The Pixel Flipper will turn on and off each of your monitor's pixels between 24 and 29 times per second. They recommend you to keep this test on for an hour."

"Pixel Flipper - This feature exercises all of the pixels on the screen, attempting to eliminate burn-in and stuck pixels."

Here it is haha...I knew I read about it somewhere...turns out it was earlier in this thread ...(go to pg 1 - thanks soxthecat)
"Better than snow or static feed is the Pixel flipper on the Disney WOW disc. It is actually a Java script that runs in the TV and turns each pixel on and off!"
post #71 of 74
The burn-in has improved (miraculously) and has gotten way better than I ever thought possible! At first you could easily read the burned in text even if you weren't looking for it. It was clear as day and distracting when trying to watch. Now it is only barely visible if you are looking for it - and even then, you can only see it on some scenes.

I played a regular dvd on loop for about 36 total hours while I waited to get the Disney WOW dvd in the mail. Playing the regular dvd on loop helped a little at making the burn-in less noticeable. The Pixel Flipper program on the Disney dvd seemed to reduce the burn-in more for the same amount of run-time.

I have let it run overnight twice now and each time it is less noticeable in the morning (the TV is at the new house that we haven't moved into yet so I can't run it every night). I'd say the Pixel Flipper program has been running for a total of about 30 hours or so.

I would check the progress every once and a while to see how much the burn-in had been reduced and each time it would be better - I kept thinking that I reached a wall and that it wouldn't get reduced more but each time it has improved.

I highly recommend getting the Disney WOW dvd if you have and issue w/burn-in. The regular dvd on loop did work at reducing the burn-in but the Pixel Flipper program gets better results quicker.

Also, the Disney WOW dvd has a bunch of short demo clips that are outstanding/look awesome. If you ever want to show someone a quick demo of your TV's performance, this is your ticket. I am not sure how the sound is because I don't have any of my speakers hooked up/moved in yet but the picture alone is worth it.

The WOW dvd has calibration tools as well. They have three sections of calibration; beginner, advanced, and expert. I have only used the beginner part as of now (I'll use the more advanced settings once the house is complete and I can actually watch the TV).

There are instructions telling you what to look for when adjusting and they show you what to avoid. I have heard other calibration discs just show you a test pattern with no instructions of what is good/what the correct pattern should look like - not sure if that's true but regardless, the WOW disc walks you through it if you need the help.

General notes:
We don't have the AC installed yet so I kept a fan on the TV to keep it cool - well, to keep it less hotw/out the fan it was very hot on the backside. Not sure if you would need this if have AC but it can't hurt. The TV is definitely working hard/producing heat. Also my TV is on the ground/pillows because the floor model came w/no stand and the walls aren't finished so I don't want to hook up the wall mount yet = not helping the heat issue.

Make sure your DVD player's screen saver feature is set to OFF. When the Pixel Flipper program is running, the DVD player thinks it's paused I guessdon't forget to turn it back on though when you are done.

Lastly, I have read some comments where people say you are reducing the burn-in by burning-in' your whole screen so it matcheswe'll to a point they may be right60 to 70 hours of running a DVD loop/Pixel Flipper is aging the panel - no doubt about that. BUT for one, I view it as the lesser of two evilsand for two; the half-life of the panel is like 60,000 hours. The picture doesn't look any less bright, less vibrant, or less awesome after running the programs.

**I could have bought a brand new one and avoided thisbut when you save $1600 off retail MSRP (and you are a fool and don't notice the burn-in) it's hard to pass up. Also, the BB manager said I could file a claim through the black-tie protection thing but there is a catch. First, since it was open box (and a 2010 model for that matter) and I got such a discount, they would not replace it w/a comparable modellike the 55VT30, they would refund me what I paid for it - fair enough. Second, since I'd be filing a claim through the black-tie protection that I bought, I would be using the service and they would not refund the price of that (a couple hundred $ I think).

Since it was past the 45 days (BB silver members get 45 days to return stuff rather than 30) it was too late to return it, the BB manager said spend a week or two trying to reduce it (via anything you can do) and if you can't fix the burn-in and/or aren't happy w/the results, then come back and file a claim through the black-tie protection program.

With it 99% fixed, I plan on keeping the TV. I'll run the Pixel Flipper some more and hopefully that'll make it fade completely. Worst case, the 58VT25 could be relegated to bedroom TV haha
post #72 of 74
Quote:
Originally Posted by keelerdr View Post

The burn-in has improved (miraculously) and has gotten way better than I ever thought possible! At first you could easily read the burned in text even if you weren't looking for it. It was clear as day and distracting when trying to watch. Now it is only barely visible if you are looking for it - and even then, you can only see it on some scenes.

I played a regular dvd on loop for about 36 total hours while I waited to get the Disney WOW dvd in the mail. Playing the regular dvd on loop helped a little at making the burn-in less noticeable. The Pixel Flipper program on the Disney dvd seemed to reduce the burn-in more for the same amount of run-time.

I have let it run overnight twice now and each time it is less noticeable in the morning (the TV is at the new house that we haven't moved into yet so I can't run it every night). I'd say the Pixel Flipper program has been running for a total of about 30 hours or so.

I would check the progress every once and a while to see how much the burn-in had been reduced and each time it would be better - I kept thinking that I reached a wall and that it wouldn't get reduced more but each time it has improved.

I highly recommend getting the Disney WOW dvd if you have and issue w/burn-in. The regular dvd on loop did work at reducing the burn-in but the Pixel Flipper program gets better results quicker.

Also, the Disney WOW dvd has a bunch of short demo clips that are outstanding/look awesome. If you ever want to show someone a quick demo of your TV's performance, this is your ticket. I am not sure how the sound is because I don't have any of my speakers hooked up/moved in yet but the picture alone is worth it.

The WOW dvd has calibration tools as well. They have three sections of calibration; beginner, advanced, and expert. I have only used the beginner part as of now (I'll use the more advanced settings once the house is complete and I can actually watch the TV).

There are instructions telling you what to look for when adjusting and they show you what to avoid. I have heard other calibration discs just show you a test pattern with no instructions of what is good/what the correct pattern should look like - not sure if that's true but regardless, the WOW disc walks you through it if you need the help.

General notes:
We don't have the AC installed yet so I kept a fan on the TV to keep it cool - well, to keep it less hotw/out the fan it was very hot on the backside. Not sure if you would need this if have AC but it can't hurt. The TV is definitely working hard/producing heat. Also my TV is on the ground/pillows because the floor model came w/no stand and the walls aren't finished so I don't want to hook up the wall mount yet = not helping the heat issue.

Make sure your DVD player's screen saver feature is set to OFF. When the Pixel Flipper program is running, the DVD player thinks it's paused I guessdon't forget to turn it back on though when you are done.

Lastly, I have read some comments where people say you are reducing the burn-in by burning-in' your whole screen so it matcheswe'll to a point they may be right60 to 70 hours of running a DVD loop/Pixel Flipper is aging the panel - no doubt about that. BUT for one, I view it as the lesser of two evilsand for two; the half-life of the panel is like 60,000 hours. The picture doesn't look any less bright, less vibrant, or less awesome after running the programs.

**I could have bought a brand new one and avoided thisbut when you save $1600 off retail MSRP (and you are a fool and don't notice the burn-in) it's hard to pass up. Also, the BB manager said I could file a claim through the black-tie protection thing but there is a catch. First, since it was open box (and a 2010 model for that matter) and I got such a discount, they would not replace it w/a comparable modellike the 55VT30, they would refund me what I paid for it - fair enough. Second, since I'd be filing a claim through the black-tie protection that I bought, I would be using the service and they would not refund the price of that (a couple hundred $ I think).

Since it was past the 45 days (BB silver members get 45 days to return stuff rather than 30) it was too late to return it, the BB manager said spend a week or two trying to reduce it (via anything you can do) and if you can't fix the burn-in and/or aren't happy w/the results, then come back and file a claim through the black-tie protection program.

With it 99% fixed, I plan on keeping the TV. I'll run the Pixel Flipper some more and hopefully that'll make it fade completely. Worst case, the 58VT25 could be relegated to bedroom TV haha


Glad to read that it was just stubborn IR and not phosphor damage. I'm certain that with a little TLC, it will continue to fade.


Ian
post #73 of 74
I know this post is old...sorry. Just wanted to say the Disney WOW disc has fixed the burn-in (IR really) and I cannot see the lettering at all, during any program/image/blank screen/white screen/black screen etc....looks perfect now! biggrin.gif

I'd recommend the Disney WOW disc to any plasma owner with IR
post #74 of 74
Thread Starter 
Quote:
Originally Posted by keelerdr View Post

I know this post is old...sorry. Just wanted to say the Disney WOW disc has fixed the burn-in (IR really) and I cannot see the lettering at all, during any program/image/blank screen/white screen/black screen etc....looks perfect now! biggrin.gif
I'd recommend the Disney WOW disc to any plasma owner with IR

Agreed - it worked for me as well, it just took several weeks / months to fade. I used the WOW disc for a few hours over the course of a few days
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