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Marantz projector problems and US purchase? - Page 6  

post #151 of 163
Quote:
Originally posted by David Richardson

You will always find 10 negative posts for every positive one. That's just human nature. Is it a bad product, well I say demo the projector yourself. That's really the only way to know.
Well said, yet you are missing the point. The main issue with Marantz (and Sharp for that matter which I can confirm for Europe/Germany) is how they treat their customers in respect to the quality control problem they obviously have. If I spent over 10k for a projector then I obviously can afford that. And I do not want to be abused as a beta tester .... :(

Just my 0,002 Euro

Regards
Christoph
post #152 of 163
Right. Who shall bear the risk? Whose time is more valuable?

Any shortsighted company will shift risk and time-consumption to their customers if possible.
post #153 of 163
Quote:
Originally posted by AnonymousCoward
Right. Who shall bear the risk? Whose time is more valuable?

Any shortsighted company will shift risk and time-consumption to their customers if possible.

Some people live in the "half empty" world. It's a shame I'm sure you have lots to contribute to this forum besides being negative.


Dave
post #154 of 163
Thanks, but I stopped actually contributing when I got pummelled at every turn.

Apparently you see the above as negative, but to me it's simply stating facts.
post #155 of 163
still making new friends, huh anon?
post #156 of 163
With all of the QC problems that the Marantz is having and no solution yet, why would anyone purchase one? Why buy a $12,499 US MSRP projector with problems and a 2000 hour bulb when you can purchase a SIM2 HT300 for 20% more without QC problems that's got a 6000 hour bulb, power zoom & focus, and is software upgradeable? Has anyone compared these two projectors?

Seems like these HD1 units have very similar hardware, but the later is from a company that's in the business of delivering quality projectors, not audio equipment.

...and no, I have no stake in either projector. I'm living with my older Sony until the right replacement comes along (like a 16:9 LCOS from Hitachi).

Fire away....
post #157 of 163
Steve,
Sounds like you have not been keeping up with the latest word from Marantz. See Dan Miller's thread in the SPecial Guest forum. Marantz has identified the cause of the flicker problem, made a fix available for authorized purchasers (through their dealers), and solved the problem in current production. The other QC problems (stuck pixels, etc.) seem to be much less common and therefore I wouldn't think would influence a purchase decision.

As for a comparison of the two PJs, I don't recall posts from many folks who have a/b'd them. They are both reputed to be excellent, with the Seleco having the benefits you state (plus a longer throw) and (perhaps) more 'focus' on color accuracy (though I'm sure Dan Miller would vociferously debate that point)..and the Marantz having a lower price, and shorter throw (an advantage for some).

Your money is your money, spend it how you'd like. I bought a Marantz and love it. I am in the process of working with my dealer to get the flicker fixed.

TM
post #158 of 163
Good points, but I would point out that one of the advantages of the Marantz over the Seleco is that you can buy it direct from Japan for about half the US price. You do not have that option with the Seleco (at least not to my knowledge). That makes the price delta much greater than 20%, although you still have warrantee issues.

As for myself, I am leaning in favor of the Seleco, but I have yet to find a dealer who has one set up to demo. Very frustrating.
post #159 of 163
Steven,

Every buyer must make his own decision whether the Seleco features are worth $2,500 more the Marantz or $5,000 more than the Sharp. Software upgrades of the firmware are indeed a big plus for fragile equipment like projectors.

The Marantz has only one significant QC issue, the flicker problem, which may now be solved.

Most of the other posts you see are from those like me who have purchased direct from Japan and have shipping damage or are DEMANDING support from Marantz US rather than dealing with Japan. It took me ONE phone call to learn that the Warranty did not include service within the US and that the units would be have to returned to Japan for repair. Not too shabby for saving 50% from the best US quote I had found.

When I saw the Marantz, Seleco, Sharp and DWIN at CES (on 3 occasions) it was impossible to declare any one a "winner" as all looked like a huge advance over ANY of last years DLPs and each used different demo material. In fact Seleco refused to let us see the 200 vs the 300 with the same demo material so we could get a good comparison. The only common denominator was that all showed on Stewart Firehawk screens.

One disadvantage Seleco has is its relatively lean dealer organization. Many here on AVS are buying their projectors sight unseen but I for one would not. In San Jose, CA (a huge HT market) the only Seleco dealer had so many problems with the projectors he quit selling them. I spoke with the local Seleco Rep and confirmed that the dealer's story was correct as I'm usually suspicious of dealer complaints. So in one of the largest markets Seleco still is not represented. It's hard to buy or compare when the product isn't available in local distribution. With no local dealer purchasing the Seleco or anything else becomes a mail order transaction with all the attendent risks and problems.
post #160 of 163
Carl, thanks for pointing out that there are no real QC issues here. Even with the flicker we have less than 5% affected so far.

As for the Sim2, Kevin Miller for Home Theater (regardless of what you might think of the magazines themselves, you have to look at the reviewer and their credentials, and Kevin's are impeccable) has now reviewed the Sharp, the Seleco (just hit the stands) and last month he reviewed ours (it will be out next month probably). I am not allowed to talk about the review, but he had all of the sets in the same systems with the same software, with factory support if needed. It will be interesting to see what the conclusions are.

Have FUN

Dan
post #161 of 163
IT would appear that KEVIN MILLER OF HOME THEATER, did not have the latest SELECO, as he reported that the SHARP 9000 appeared to be twice as bright, when in fact the latest firm ware update, allows for a 700 ansi lumen brightness,compared to the SHARP'S 800 ansi lumen rating.SO who is to say how KEVIN MILLER, would have reacted to the latest SELECO.
post #162 of 163
You bring up a very good point.

I have to point out that ANSI lumen specs on paper are just that. Paper. What counts is real world calibrated numbers. For example in direct comparisons with a competitor that has 1500 ANSI lumens on paper, after the units were both configured to best settings with test signals, not only did we have better contrast (which didn't surprise me), but we were brighter as well (which surprised me greatly).

Alot has to do with the effeciency of the light engine itself. Let me explain.

You start with three color filters. Each has a certain perctntage of light blockage. Blue is the darkest, followed by red, then green which is the most transparent.

Therefore, if the algorithms that control the mirror timing are adjusted for the maximum amount of blue output, red and green would still have a way to go. No matter what color temp you are shooting for, blue will be maxed. The key is to have that happen at EXACTLY 100 IRE, otherwise there will be a color shift as you get brighter. This is the problem with many of the projectors. In addition, white crush also occurs, but everyone has that problem; the only way to beat that is to make sure the overall contrast level is set so as to achieve maximum dynamic range. If you look at our PJ, as the color temp gets higher (bluer) the overall brightness decreases. This is because to get the picture bluer and still maintain flat tracking of the gray scale (which is another area where our competitors suffer), you just decrease red and green. On our PJ, the LOW setting is designed for 5400k to match B/W film. It is also the brightest setting with flat tracking. But so far, a couple of the tests of the Sim2 have shown grey scale tracking issues as well as color shifting at the top end, if ANY peak brightness is to be achieved.

Dan

PS. If Kevin didn't have the latest version of the PJ, whose fault is that? Typically if a product of ours is being reviewed (especially by a rag that has as high of a viewership as HT), I'm in touch almost constantly with the reviewer, to try to head off potential issues, and to make sure that if something like un "update" occurs (especially if it actually makes a visible difference) that the reviewer knows about it and gets it.
post #163 of 163
Dan you said

Quote:
But so far, most of the tests of the Sim2 have shown grey scale tracking issues as well as color shifting at the top end, if ANY peak brightness is to be achieved.
Can the source for this statement tracked to the one article by Kevin Miller or are there more articles/tests to be found? If so, as an owner I would like to read up on them.
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