I bought a Sony KDL46XBR9 18 mos. ago (now out of warranty). The set simply turns itself off and then on repeatedly and the time and date settings are lost. Sony's latest firmware patch is supposed to address this problem but does not correct it. Sony customer support does not acknowledge the problem although the forum on their very own website has customers complaining over and over regarding this issue and as mentioned above, they supposedly have fixed this problem with the latest firmware patch. Customer service response tells me to try plugging the TV into a different outlet or try a different video source. Really? That's it? Sony has no clue so Corporate denial kicks in. Sony used to used to make great televisions and HAD an outstanding reputation. Buyer beware.
post #1 of 11
5/6/11 at 9:16am