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The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread - Page 472

post #14131 of 17937
6/29/12 at 2:15pm
Quote:
Originally Posted by zshortstop View Post

Would just like to know the best connections with some new equipment. Panasonic ST50, Denon 1712 and Panny Blue Ray 110.
I just want to play BluRay/DVD through Denon with denon controlling audio format. Sound from TV going through Denon when using watching HBO, Pandora and streaming/watching Netflix and some occasional TV programming.
Am running an HDMI from the 110 to Denon(BD). I then to run HDMI from Denon(ARC) to the ST50 HDMI 2(ARC) and turn Denon on HDMI on? I also have optical going from Denon to TV. Have also ran Denon HDMI ARC to TV HDMI 3 with HDMI control set to off on Denon.
What should my input assign look like if I use this set-up? If I am mis-assigning my present assignment could it be a cause of my problem?
My concern is since adding the new TV I get quick intervals of loss of sound and loss of picture (or rainbow pixilization) at the beginning of rented DVD/BR's(redbox and netfix) with sometime complete loss of signal for a few seconds(check connection screen notice) that comes and goes. It seems to stop after the first several minutes of the movie and runs fine after that.. I have checked and changed out HDMI cables and used both HDMI 2 and 3 on the ST50 with similar results. I had the same setup with a Samsung DLP prior that didn't have an ARC slot and used a regular HDMI slot on the TV and the optical cable with no problem. Is there something in my connection set-up or settings in any/all three pieces of equipment that I am missing or doing wrong? A couple of personal DVDs don't seem to have this problem.

As Seldon suggests, the audio drop outs are more likely due to poor quality rental discs. To get the ARC feature to work you'll need to set VieraLink to ON and set audio to external speakers on the ST50 as well as setting HDMI Control to ON on the 1712. If this works as you like, you can pull the optical cable cable. Why do you have the 2nd HDMI cable from the AVR to the TV?
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post #14132 of 17937
6/29/12 at 4:21pm
So I'll be connecting 3312CI with Veritas v6.2 this weekend. Just reading the setup instructions in the 3312 getting started.pdf.

If I'm reading correctly, I need to switch ON the receiver first, run the setup wizard then hookup speakers wire to back of receiver one by one while the receiver is switched ON? Is that correct?

>>>Speaker connections are performed using the Setup Wizard. Do not connect the speakers yet.>>>
>>>Connect the speaker cables to the main unit using the Setup Wizard.>>>


I never put the speaker connections while the receiver is ON. I always wired the speakers on both ends (speakers and receivers) while receiver is OFF, verify connections are correct and then switch it ON.


Can I wire it while the receiver is OFF and then run the setup wizard later on after all connections are done.

Thanks for your help!
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post #14133 of 17937
6/29/12 at 5:03pm
Yes. Simply use the Setup Wizard to confirm the speakers are wired correctly. smile.gif
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post #14134 of 17937
6/29/12 at 5:07pm
Quote:
Originally Posted by htwaits View Post

I updated our new 3312 last night. Here are the values that changed.
Firm. Package Ver. 0011 from Ver. 0000
Main :00,96 from 00.95
GUI :50110092 from 50110091
Ethernet SBL :B201112221012-0A from B201107071124-0A
Ethernet IMG :I201204060821 from I201110190153
If I haven't made any transcription errors, those are the values that changed when I updated our 02/2012 build unit last night.
Between the time Internet access started working and when I did the firmware update, I turned the AVR to standby and back on at least twice. I didn't see a notice to update the firmware on the unit's display. The firmware update went without a hitch of any kind, and took a little less than the estimated 29 minutes. Each phase of the update was shown on the display.

Thanks for the info! That confirms what I was thinking, that nothing updated and now firmware update is probably never going to work without a trip to a service center.
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post #14135 of 17937
6/29/12 at 7:02pm
frown.gif
Refurb 2312CI dead on arrival from Accessories4Less.com.

I've had a 1912 for a year and friggin' loved it. I talked a couple close friends into them, and being budget minded, they found Accessories4Less, who is an authorized Denon refurb dealer. First one picked one up, second one went to buy and they were sold out. I told him I'd pay the difference if he bought a 2312 and I'd give him my 1912.

FF to today, the arrival of my receiver and the trade. I take in my 1912, hook it up in his office, get it set up without internet with the friendly help of you guys and our ninja IT guy.

FedEx finally arrives with my 2312, I go home unbox it, and install is a breeze, because its very similar to my 1912. I turn it off, turn back on, menu won't pop up. I'm like WTH? Check remote is on main zone, hit amp, hit menu, nada. I unplug it for an hour during dinner, come back, still dead. Unhappy thinking I'll have to redo my Audyssey settings, I do a microprocessor reset. First time, it comes up, I program it, turn it off, and IT WON'T COME BACK AGAIN when I power it on. I still have some control of sound, but my HDMI won't send out anymore. I do another reset, and the menu won't come up at all.

I take it upstairs on another TV, another HDMI cable, nada. I call Denon, they have me test the remote with my iPhone to verify the menu button works. It does. He has me reset it again, nothing.

This sucks!! mad.gif

Friday afternoon, and I'm dead in the water for who knows how long.

Denon guy says I can ship it back to them for service (me paying service on a 30 lb box insured for high dollars, that's gonna be expensive) or try to contact Accessories4Less for a refund.

What would you guys do? Go through Denon or try to go through Accessories4Less? I might use this as an excuse to try to pay extra and trade up to a 3312 refurb, but feel kinda gun shy. Either way, looks like Sony TV speakers are going to be my companions for awhile until this mess can get sorted out.

Please let me know if you have any ideas.
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post #14136 of 17937
6/29/12 at 8:04pm
Quote:
Originally Posted by Noize4 View Post

frown.gif
Refurb 2312CI dead on arrival from Accessories4Less.com.
...
Denon guy says I can ship it back to them for service (me paying service on a 30 lb box insured for high dollars, that's gonna be expensive) or try to contact Accessories4Less for a refund.
What would you guys do? Go through Denon or try to go through Accessories4Less? I might use this as an excuse to try to pay extra and trade up to a 3312 refurb, but feel kinda gun shy. Either way, looks like Sony TV speakers are going to be my companions for awhile until this mess can get sorted out.
Please let me know if you have any ideas.

Hi Noize4, sorry to hear ... I would call J&R Audio (800-806-1115) to see if the 2312ci (NIB) is available and ask for their best price (hopefully its about 450 - 500).
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post #14137 of 17937
6/29/12 at 9:15pm
Quote:
Originally Posted by bkucera View Post

Thanks for the info! That confirms what I was thinking, that nothing updated and now firmware update is probably never going to work without a trip to a service center.
You're welcome. I'm sorry you seem to having firmware update problems. Have you contacted Denon?
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post #14138 of 17937
6/29/12 at 11:55pm
Quote:
Originally Posted by htwaits View Post

You're welcome. I'm sorry you seem to having firmware update problems. Have you contacted Denon?

Yeah, I sent them an e-mail but it was midday on Friday so I probably won't hear back until early next week. I can return it to Amazon but if two in a row have this issue then probably the third will too.
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post #14139 of 17937
6/30/12 at 12:34am
Quote:
Originally Posted by bkucera View Post


Yeah, I sent them an e-mail but it was midday on Friday so I probably won't hear back until early next week. I can return it to Amazon but if two in a row have this issue then probably the third will too.
We bought ours from Amazon during the recent one day sale and it seems to be fine. Our problem was that I didn't know how our router was configured.
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post #14140 of 17937
6/30/12 at 7:51am
Just dropping a note and my overrated opinion on a new 3312 I purchased from the big Amazon sale.

I. Love. This.

I upgraded from a Yamaha RX-V2500, another very, very good receiver that had the unfortunate issue of being their last receiver without HDMI. If it had just 2 HDMI inputs, it'd still be in use.

Unit has some fairly easy-to-get-lost-in menu design issues, but if you spend the time, you can do dang near everything you'd ever want to with it. I use it mainly for my LG-BH200 BD/HD-DVD player, now able to bit-stream out and get lossless audio instead of having to do the DTS recode over optical (which still sounded great, but give me native lossless for the win), also for U-Verse (ugh, the HD quality stinks), and now, Pandora, which sounds really great, excellent decode assistance on this model.

I upgraded my Pandora account but still appear to only receive 128kbps rather than 192kbps which I should be able to get (not sure if it's the Denon internal app or a limitation on Pandora's site).

The remote... works okay. Not great, but getting used to it now and it gets the job done. Lack of backlighting hurts at night since I am still not sure where all the buttons are...

Sounds is very, very good. Energetic, love the volume control (always seems to behave like I am wanting, moving fast or slowly, very nice touch). Video looks tremendous as well through my sources, I was expecting alot of HDMI handshake and drop issues, and I've had precisely zero.

Firmware upgraded without a hitch.

Overall this has been a very worthy upgrade at a smoking price.
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post #14141 of 17937
6/30/12 at 8:01am
Quote:
Originally Posted by MEC2 View Post

I upgraded my Pandora account but still appear to only receive 128kbps rather than 192kbps which I should be able to get (not sure if it's the Denon internal app or a limitation on Pandora's site).

The limitation to 128kbps with the on board Pandora is with any AVR, regardless of whether you have Pandora One or not. Rather you must use either a PC or stream Pandora to the AVR to get 192kpbs.
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post #14142 of 17937
6/30/12 at 8:08am
Quote:
Originally Posted by htwaits View Post

I updated our new 3312 last night. Here are the values that changed.
Firm. Package Ver. 0011 from Ver. 0000
Main :00,96 from 00.95
GUI :50110092 from 50110091
Ethernet SBL :B201112221012-0A from B201107071124-0A
Ethernet IMG :I201204060821 from I201110190153
If I haven't made any transcription errors, those are the values that changed when I updated our 02/2012 build unit last night.
Between the time Internet access started working and when I did the firmware update, I turned the AVR to standby and back on at least twice. I didn't see a notice to update the firmware on the unit's display. The firmware update went without a hitch of any kind, and took a little less than the estimated 29 minutes. Each phase of the update was shown on the display.

I updated my 3312 from Amazon a week ago but it went very strange, hung up all night on authenticating, so I turned it off in the morning and tried again. It said authenticating for about 30 seconds, then shut down and rebooted. Now, when checking for updates, it says it is up to date.

However, here are my values, which are a bit different from above:

Firm. Package 0011
Main 00.95
GUI 50110091
Ethernet SBL B201107071124-0A
Ethernet IMG I20110190153

So, although the firmware pkg. is the same, the GUI and ethernet are previous versions. Makes me think the update was only partial, if that is possible. Everything seems to be working OK though I haven't gotten into much networking stuff yet.

Can it be OK to have the same firmware pkg. but different values for other items? I'm thinking of the build date possibly making a difference. How do you tell build date from the s/n?
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post #14143 of 17937
6/30/12 at 8:33am
^^
Review item (5) in post #6 of this thread.

http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#post_20422390
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post #14144 of 17937
6/30/12 at 9:24am
Quote:
Originally Posted by Stilly77 View Post

OK, thank you! I did a processor reset and went through setup again with no assignment of TV to optical 1. ARC is indeed working fine. Chalk it up to user error.
Alright, I just went through this HDMI control debacle for the last hour and finally have figured out what steps I need to do.
I am using basic cable with no set-top box directly into the TV. I get HD channels with 5.1 DD and ARC works great, no need for the extra cable.
TV settings:
Viera link ON
Power ON link NO
Power off link NO
Default speakers Theater
3312 settings:
Input assignment TV........no HDMI, no Digital, no Comp
HDMI setup......HDMI control ON
........standby source LAST
Power Off Control OFF
With the above settings, when I follow the order below, things work to my liking:
1. With AVR in standby (red ring), turn on TV with the Denon remote. Use the lower most left button on remote. (obviously the Denon remote needs the TV setup code)
2. The AVR will automatically start a few seconds later and set itself to the TV input. You will hear volume briefly from the TV speakers, but it will cease shortly, and audio will be heard from the AVR only. (You'll notice if you try to use the TV remote to adjust volume, it will show a +/- home theater volume overlay which controls AVRvolume.)
3. At this point, the channel and volume buttons on the Denon remote work correctly to control the TV and AVR.
4. If you just want to use the TV speakers and not the AVR, simply kill the power on the AVR with the remote.
5. The TV will remain ON and the audio will switch automatically back to the TV speakers.
6. When done, shut the TV off with the Denon remote (lower most left button)
7. Repeat Step 1.
Basically it's TV ON, AVR auto ON from standby, AVR OFF, TV OFF.
I now get the same result every time. TV with AVR sound OR TV with TV speakers. BUT, I have to follow the startup/shutdown order exactly as above......and then it's repeatable, always now.
EDIT: I just set the AVR to send HDMI audio to the TV instead of the amp. I put a DVD in in one of the players and killed power to the amp. The amp went to standby and the audio as well as video is playing through the TV just fine, so the pass through is working.


I tried the same setup as yours. Tv speaker plays for a few seconds, like you mentioned, until AVR automatically on. But the no sound at all, neither from AVR nor tv. I did use TV remote to turn on TV and control column. TV video source is local HD over air.
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post #14145 of 17937
6/30/12 at 9:49am
Quote:
Originally Posted by Stilly77 View Post

EDIT: I just set the AVR to send HDMI audio to the TV instead of the amp. I put a DVD in in one of the players and killed power to the amp. The amp went to standby and the audio as well as video is playing through the TV just fine, so the pass through is working.

Just to clarify, HDMI Standby pass through works when HDMI Control is set to ON and the AVR is in Standby mode, while the "HDMI Audio Out" setting is only used when the AVR is ON to pass the HDMI only source audio to either the "AMP" (surround speakers) or the "TV" speakers.
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post #14146 of 17937
6/30/12 at 9:59am
Quote:
Originally Posted by jdsmoothie View Post

^^
Review item (5) in post #6 of this thread.
http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#post_20422390

Thanks JD, I completely missed that.
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post #14147 of 17937
6/30/12 at 10:39am
"basic" question - the mic that comes w/the 3312 appears to have a small, round, black "sticker" on the top of the microphone. IS it a sticker and should I take it off? I don't want to try to remove it if it's not supposed to be removed.
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post #14148 of 17937
6/30/12 at 1:43pm
Quote:
Originally Posted by foxnews View Post

I tried the same setup as yours. Tv speaker plays for a few seconds, like you mentioned, until AVR automatically on. But the no sound at all, neither from AVR nor tv. I did use TV remote to turn on TV and control column. TV video source is local HD over air.

That should be right as the TV switches from it's speakers to the AVR. Not sure why the audio signal is not going through.

The remote probably doesn't matter, just didn't want to make it sound too confusing.

On AVR if you go to:

Menu > Source Select > TV (or whatever you named that input) > Input Mode

does it show ARC?

mine shows "-ARC-"

The receiver front panel also displays Dolby Digital and the 5.1 lamps light up, are you seeing that signal?
Edited by Stilly77 - 6/30/12 at 1:55pm
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post #14149 of 17937
6/30/12 at 1:51pm
Quote:
Originally Posted by jdsmoothie View Post

Just to clarify, HDMI Standby pass through works when HDMI Control is set to ON and the AVR is in Standby mode, while the "HDMI Audio Out" setting is only used when the AVR is ON to pass the HDMI only source audio to either the "AMP" (surround speakers) or the "TV" speakers.

ah.....OK, thanks.
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post #14150 of 17937
6/30/12 at 2:02pm
Quote:
Originally Posted by Stilly77 View Post

That should be right as the TV switches from it's speakers to the AVR. Not sure why the audio signal is not going through.
The remote probably doesn't matter, just didn't want to make it sound too confusing.
On AVR if you go to:
Menu > Source Select > TV (or whatever you named that input) > Input Mode
does it show ARC?
mine shows "-ARC-"
The receiver front panel also displays Dolby Digital and the 5.1 lamps light up, are you seeing that signal?

yes, it shows -ARC-
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post #14151 of 17937
6/30/12 at 2:09pm
Quote:
Originally Posted by foxnews View Post

yes, it shows -ARC-

hmmm..........I had a problem with ARC initially where I was getting no audio until I set the TV input to use Optical 1..........it doesn't make sense but it worked. And I don't have that assignment anymore. You could try it.
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post #14152 of 17937
6/30/12 at 2:29pm
^^
I still don't understand why you had to set TV to OP1 when that's the way it comes from the factory? confused.gif
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post #14153 of 17937
6/30/12 at 2:36pm
Quote:
Originally Posted by jdsmoothie View Post

^^
I still don't understand why you had to set TV to OP1 when that's the way it comes from the factory? confused.gif

I don't either but I heard nothing until I assigned it.

BUT, I don't have it assigned anymore. And I've done a processor reset since and didn't have the same issue as before. It's most certainly my error, but when I manually set it the very first time......BAM, I had audio.

Denon doesn't help the cause with their menu interface. For TV input setup, why don't they have a button that says "ARC" instead of just optical and coax buttons. Just a simple interface button to eliminate confusion would be helpful.
Edited by Stilly77 - 6/30/12 at 3:47pm
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post #14154 of 17937
6/30/12 at 3:40pm
Quote:
Originally Posted by Wryker View Post

"basic" question - the mic that comes w/the 3312 appears to have a small, round, black "sticker" on the top of the microphone. IS it a sticker and should I take it off? I don't want to try to remove it if it's not supposed to be removed.
Bump (since I've seen posts to later/earlier posts and I'm now back one page!
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post #14155 of 17937
6/30/12 at 3:44pm
AFAIK, there is no sticker on the tip of the mic, rather it is a cover that needs to remain as is.

263
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post #14156 of 17937
6/30/12 at 4:02pm
Hello, sorry if this question was already answered, I have a Denon AVR-1912, Klipsch RF-62 II, RC-62 II, RB-61 II and RPW-10 sub., Audyssey store a setup for my speakers, I changed this from menu>systeem setup>speakers setup, Speakers Config. ( Small for the fronts), Crossover freq. ( 80 hz for the fronts and 100 hz for center and Surrounds ) and channel level. Still Audyssey show the old setting, it's correct?. Thank in advance.
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post #14157 of 17937
6/30/12 at 4:56pm
AUTO SETUP (Parameter Check) will show the original AUTO SETUP settings, while any changes made will show in the System Setup menu settings.
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post #14158 of 17937
6/30/12 at 6:11pm
Thank you for the information, still trying to get the best setting I can.
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post #14159 of 17937
6/30/12 at 6:52pm
I've searched around but can't seem to find an answer.

Question. Is there no graphical information available for the sub-woofer like there is for the other speakers using the parameter eq check?

Does Audyssey eq the sub from the 8 points of the calibration setup with 3312? And, we just can't view it graphically?
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post #14160 of 17937
6/30/12 at 8:22pm
Just to share information.

I took my 1712 to a repair center and was able to get a firmware update that fixed the pixel shift problem.
Also XT on my front panel now lights up.
Edited by Shinyav - 6/30/12 at 8:59pm
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AVS › AVS Forum › Audio › Receivers, Amps, and Processors › The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread