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The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread - Page 477

post #14281 of 17928
^^
Analog audio inputs cannot be assigned ... what you are assigning is the "component video" input, which if you're not using component video has not affect. Rather whatever analog audio inputs you have plugged the BDP to is the source you must select when you want that audio to go to Zone 2. The Zone 2 source can be selected just as the main zone source can be selected. If the Zone 2 source is "Tuner" then that's why you're getting audio from the Tuner. Follow the instructions on p. 45 of your Owner's manual to select a source for Zone 2.
post #14282 of 17928
I recently purchased a 3312 and it was delivered right before the holiday (yay! biggrin.gif), but I couldn't get it to do a firmware update and the unit itself is a bit flaky frown.gif . It's currently in the process of getting exchanged. I'm heavily hopeful that the next one works fine as it appears most people don't have issues with the units (and mine generally appeared working beforehand).

I didn't see my exact problem listed in this thread (but I recall seeing someone else who had a similar sounding issue elsewhere, somehwere.. on the net). Let me preface this by stating I can guarantee this is not my network equipment (I even went so far as to watch stuff via Wireshark, but it wasn't that useful). Given my router is upstairs while my speakers are downstairs, I unboxed the unit, plugged in the power cord, Ethernet cable, and a simple RCA connection to a TV and fired the unit up. I ran through step 1 and 6 of the setup wizard and then proceeded to find the firmware update. It sat there stating "Authenticating" for 20 minutes, when I decided to check this forum, which recommended 3-4 hours, so I let it run all night and checked it in the morning, still authenticating (12 hours later). I power cycled the unit and tried again, getting the "connection failed 25" error a few times. I hooked up a cheap speaker I had lying around and tested the Internet Radio portion to make sure the Ethernet was capable of longer bursts, that worked fine for the most part and when attempting to update again the unit would get stuck saying "Authenticating" but the Internet radio would come on again.

Long story short, after running through every step I could find (network reset, microprocessor reset, connecting directly to my cable modem, etc.) and every permutation, I noticed one interesting phenomenon, regardless of what the Ethernet was plugged into. Every time I started trying to do a firmware update, the link light would kick off about 15 seconds into the process, stay off for 10 seconds, and then repeat some time(s) later, eventually either bombing out to "connection failed 25" or just getting stuck "Authenticating." The curious part is that the unit appears to be functioning fine otherwise. However, given that it won't update itself, I'm not ready to commit that (especially the Ethernet portion) it won't fail in some other way after I've spent hours getting it setup (the WAF would fail as that's half the reason I got to buy this unit).

I spent hours using Google yesterday simply trying to find some form of answer or similar cause and fix to no avail. Makes for a disappointing day when all you want is for your new toy to work right...
post #14283 of 17928
You know, this type of thing suggests that we've become what I always told myself as a child that I would never become - a slave to the machines that serve us.
post #14284 of 17928
I'm trying to save the config file so when I try to update, I can reload it if nessarry since I cant run Audessey for a long time due to breaking in new speakers. I'm "in" the unit through the network and can other stuff fine, but when I click the "Save Config" button, I'll wait about 20 seconds and it says "Save not complete. Please retry again" over and over. The internet works fine on it. I've tried with the AV on and off and I'm not on NET/USB when Im trying. I also turned on web control on Network Standby. Is there something Im missing?
post #14285 of 17928
Quote:
Originally Posted by RobLee View Post

You know, this type of thing suggests that we've become what I always told myself as a child that I would never become - a slave to the machines that serve us.

you will be subjugated... tongue.gif

actually, it's not that bad once you get used to it... smile.gif
post #14286 of 17928
Quote:
Originally Posted by Carl Lee View Post

I'm trying to save the config file so when I try to update, I can reload it if nessarry since I cant run Audessey for a long time due to breaking in new speakers. I'm "in" the unit through the network and can other stuff fine, but when I click the "Save Config" button, I'll wait about 20 seconds and it says "Save not complete. Please retry again" over and over. The internet works fine on it. I've tried with the AV on and off and I'm not on NET/USB when Im trying. I also turned on web control on Network Standby. Is there something Im missing?

http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#user_E10
post #14287 of 17928

Crap, I thoght I covered my bases.. lol I had to manually stop the net radio and it worked. Thanks again. I'm probably gonna owe ya some beers.
post #14288 of 17928
Quote:
Originally Posted by jdsmoothie View Post

^^
Analog audio inputs cannot be assigned ... what you are assigning is the "component video" input, which if you're not using component video has not affect. Rather whatever analog audio inputs you have plugged the BDP to is the source you must select when you want that audio to go to Zone 2. The Zone 2 source can be selected just as the main zone source can be selected. If the Zone 2 source is "Tuner" then that's why you're getting audio from the Tuner. Follow the instructions on p. 45 of your Owner's manual to select a source for Zone 2.

Thanks JD...selecting source in standby worked. U da man!

Now, having used the BD RCA input in the denon to connect to zone 2, if I get a digital to analog converter to play Pandora from the TV which of the other RCA's on the Denon would I use to connect? Optical out from TV is not being used. Sat/Cable is also free. I'm thinking I have to pull from the TV as the Pandora app comes through the internet feed that and not the cable feed. Or do I have to work around some other way?
post #14289 of 17928
Quote:
Originally Posted by Carl Lee View Post

Crap, I thoght I covered my bases.. lol I had to manually stop the net radio and it worked. Thanks again. I'm probably gonna owe ya some beers.

Heh .. heh .. yeh that's why I've got it underlined. wink.gif
post #14290 of 17928
Quote:
Originally Posted by zshortstop View Post

Thanks JD...selecting source in standby worked. U da man!
Now, having used the BD RCA input in the denon to connect to zone 2, if I get a digital to analog converter to play Pandora from the TV which of the other RCA's on the Denon would I use to connect? Optical out from TV is not being used. Sat/Cable is also free. I'm thinking I have to pull from the TV as the Pandora app comes through the internet feed that and not the cable feed. Or do I have to work around some other way?

If Pandora is a smart app on the TV then you'll need to connect the TV's optical audio out (if there are no RCA out jacks) to the DAC and then connect the analog cables to any unused analog audio input jacks on the AVR.
post #14291 of 17928
So I have had my 2112 for about a month to the date, bought a set of rc-10 and a set of rc-30 with a rc-lcr... still need a sub. My unit has sounded fantastic until today. I was listening to music, and no matter the source, airplay, then a cd player, my music sounded very muddy. I disconnected one of my rc-30, and moved a rc-10 to front, and same thing. Even my rc-lcr sounds muddy. Any ideas as to what could cause the change ? I havent ran audessey, as I was waiting on the sub, but its been this way since day one. Even my wife could hear the difference. Not sure if a reset would help ?
post #14292 of 17928
Go ahead an run Audyssey now and again when you get the sub.
post #14293 of 17928
3312CI Setup Successful

I finally unboxed and setup my new 3312 today. I've had it for over a month and was becoming concerned what if something were to go wrong as it's been over 30 days and beyond the easy return period. So I bit the bullet, pulled out the old AVR and hooked up the 3312. I must say that everything went very well, with only one small glitch. Setup was infinitely easier compared to setting up my AVR-790 a couple years ago. The GUI screen is very well laid out and the setup sequence straightforward and logical. Of course, the fact that this is not my first Denon may have helped a bit.

The only glitch was during network setup. It said "Internet radio is now playing, please adjust volume" but there was no sound. So I hit the "no sound" button and it said "network setup unsuccessful". So I figured "Oh Well, no big deal, I'll go back and mess with it later." I know the connection is good because I can listen to Pandora thru the BRP. So after testing the SAT/CBL connection, I selected Internet Radio from the menu, chose Ambient, Chillout, and voila, music. Nothing wrong with the network setup or with Internet radio.

So since I was feeling confident with the progress so far ("You feelin' lucky, punk?") I decided to try the firmware update, since a number of posters here have had trouble with that. Again, no problem. At one point, after reaching 100% twice, it said "Ether SBL Updatecheck OK" but didn't appear to be doing anything. Feeling a bit of trepidation, I resisted the temptation to start pressing buttons to wake it up, and eventually the front panel displayed a timer countdown and eventually rebooted itself.

Again, it appears that everything was successful, but the "Internet Radio is playing" glitch is a head scratcher.
Edited by RobLee - 7/5/12 at 3:09pm
post #14294 of 17928
How long does the update take if all goes well?
post #14295 of 17928
Quote:
Originally Posted by Carl Lee View Post

How long does the update take if all goes well?

I think it was 20-30 minutes. I watched the first few minutes to make sure it was well underway, then jumped in the shower to rinse off. I came back and it had gone to 100% then started a second phase which also went to 100%. Then it started several shorter updates. I'd say there were 4-6 different update phases altogether.
post #14296 of 17928
Quote:
Originally Posted by teligent View Post

I plan to use a HDMI (not HDMI-DVI) cable, with a HDMI-DVI adapter at PJ. That way, when I replace my PJ in 2-3 years, I wouldn't have to re-fish a new HDMI cable again (as all new PJs use HDMI now).

Any suggestions on what would a decent HDMI cable for a 30-ft run? Should I consider adding a signal booster too?

Just curious -- should I try adding a signal booster to my existing cable to see if that helps the situtaion at all? I wish BB had something I could try first before ordering online (and paying for shipping/returns).

I used a 30 foot hdmi cable from monoprice with no booster. Never an issue.
post #14297 of 17928
^^
Some folks have gotten up to 50' Monoprice cables to work with their Denon AVR without any HDMI extender ... really just depends on the signal strength required by the PJ.
post #14298 of 17928
Quote:
Originally Posted by jdsmoothie View Post

Only the 3310CI, 3311CI and 3312CI can pass PCM 2.0 over optical/digital coax to Zone 2 ... any lower models (to include the OP's 1712) must have an analog cable connected from the external source for the audio to pass to Zone 2. In the OP's case, he was trying to pass the smart app audio from his TV back to the AVR. This won't work using the HDMI(ARC) audio as it's not analog and it also wouldn't work from the optical audio output from the TV as again it's not analog.

Thank you for the explaination. Up to this point I've only used the 3311CI and 3312CI plus I've only taken advance of the 'feature' for STB and DVD connections.
post #14299 of 17928
Quote:
Originally Posted by RobLee View Post

I think it was 20-30 minutes. I watched the first few minutes to make sure it was well underway, then jumped in the shower to rinse off. I came back and it had gone to 100% then started a second phase which also went to 100%. Then it started several shorter updates. I'd say there were 4-6 different update phases altogether.

Thanks bud.
post #14300 of 17928
Quote:
Originally Posted by teligent View Post

I am using Samsung BD-5700 to stream Netflix.
Update on HDMI (Video Sparkles issue) -- After all the recommended adjustments and trials, the video signal finally just died on me last night. Now, I get no image at all - not via AVR, not even when directly connected to BD player.
Just to verify, I plugged-in a 8-yr. old Monster cable that I had, and it worked fine. So I guess is was the (2-yr old) HDMI cable after all -- so much for supposedly "high-quality" HDMI cable from Monoprice (recommended by many on this forum). I'll now have to fish a 30-ft cable thru walls yet again... Arrrghhhh! mad.gif
Any suggestions on what type of HDMI cable should I use -- specs, length, signal boosters etc? Anything else I should do to prevent reoccurence of these issues? Again, my PJ is 720p and uses DVI connector (so I will need a HDMI-DVI adapter too).
Thanks in advance everyone!

Contact Monoprice CS through their website chat. All cables have a lifetime warranty as per their website.

Once you get over about 10 feet, HDMI cable quality is paramount. That means starting to look at good manufacturer's or at least companies that back their product with lifetime warranties. Monoprice has been great for me, but defects, especially with HDMI cables are just going to happen. No matter what you hear or read, these cables have to be treated like ethernet cables (very delicately) because of the thin wiring.
post #14301 of 17928
Hey all,

Can anyone tell me if there's a way on the AVR-3312ci to set the volume for EACH input so that e.g. I switch to HDMI 1, it switches the audio level to a pre-defined db level, and then e.g. I switch to HDMI 2, it switches to my pre-defined level? I could do this on my old Onkyo, but I haven't figured out if it's possible with the AVR-3312ci. It's tiresome to have to keep adjusting the levels depending on the input!

Thanks!
post #14302 of 17928
Thread Starter 
Two options here:

1. You can adjust the "source level" for each input to level out the sources such that you don't need to make gross changes to volume when changing inputs. Just make sure to leave your film sources (blu-ray, DVD) at 0 since they are calibrated to reference.

2. The Quick Select buttons memorize volume, so by using them to select your favorite inputs you can remember the preferred volume.
post #14303 of 17928
Interesting. For years my Aperion Front L/R speakers ran fine. I "went" from my 3808 to the 3312 and now one tweeter in one speaker always 'cracks' except if I select the Audyssey to bypass L/R. I decided (I have not post yet in the Audyssey site regarding my mic and it's black covering not centered) to run Audyssey again using my 3808 mic: this time it found my speakers all at a "minus" and what once had my sub at -3.5 now has it at -9.5. I also inserted my Peavey amp for my front L/R to provide more power (2 x 550Watts for these) and the first time the Fronts were @+7-8 and now @+5 and all the other speakers (7.1 set-up) have negative numbers. On top of that, the sound output is extremely lower then then the prior running before the external amp and lower then the 3808. I just don't get it.
post #14304 of 17928
Quote:
Originally Posted by ccotenj View Post

^^^
ime, the "best" hdmi cable available is the belden bonded pair series-1 from bluejeans...
linky to their hdmi to dvi cable page...
http://www.bluejeanscable.com/store/hdmi-dvi-cables/index.htm
also... be VERY careful when fishing the cable... the connectors are easily damaged... and watch your bend radiuses...

+1

I love those Belden Blue Jeans HDMI cables, and they are very flexible also!

Mark
post #14305 of 17928
Has anyone had experience purchasing refurbished Denon receivers? I see that they offer 1 year warranty on refurbs now. I hope my American Express card will double that 1 year to 2 years.
post #14306 of 17928
Quote:
Originally Posted by batpig View Post

Two options here:
1. You can adjust the "source level" for each input to level out the sources such that you don't need to make gross changes to volume when changing inputs. Just make sure to leave your film sources (blu-ray, DVD) at 0 since they are calibrated to reference.
2. The Quick Select buttons memorize volume, so by using them to select your favorite inputs you can remember the preferred volume.

Thank you for the information. Unfortunately I have no idea how to do either of those things? Is there a section in the manual that references this?

Thank you!


*EDIT*

I think the source volume tip I'd done before, but that's a system-wide adjustment. I adjust that lower, because some inputs were way too loud, but then of course I now have to turn up the volume a huge amount for the quiet sources...

The Quick Select I don't know about, but I wonder if I can program my Harmony 900 to activate the correct selection?

*EDIT 2*

Looks like I can use the Quick Select to remember four volume levels, and put that into my Harmony software. That will work! Crazy that you can't just have a menu option to set the volume per input, but I guess Denon isn't Onkyo (for reasons I'm happy and, of course - sad).

Thanks again for the help
Edited by WilliamG - 7/5/12 at 10:17pm
post #14307 of 17928
When I added the 3312CI to my Harmony 1100 devices list the Harmony data base didn't include the "CH LEVEL" button. I'll add is as a new command unless there is a Harmony owner who can suggest cleaner way to get a more complete 3312CI set of commands from Harmony.

We occasionally need to boost the center channel volume a bit. redface.gif
post #14308 of 17928
Quote:
Originally Posted by Wryker View Post

Interesting. For years my Aperion Front L/R speakers ran fine. I "went" from my 3808 to the 3312 and now one tweeter in one speaker always 'cracks' except if I select the Audyssey to bypass L/R. I decided (I have not post yet in the Audyssey site regarding my mic and it's black covering not centered) to run Audyssey again using my 3808 mic: this time it found my speakers all at a "minus" and what once had my sub at -3.5 now has it at -9.5. I also inserted my Peavey amp for my front L/R to provide more power (2 x 550Watts for these) and the first time the Fronts were @+7-8 and now @+5 and all the other speakers (7.1 set-up) have negative numbers. On top of that, the sound output is extremely lower then then the prior running before the external amp and lower then the 3808. I just don't get it.

Quite possibly the tweeter in the speaker has gone bad, however, you can't use the 3808CI mic as it's a different model with a different calibration file.
post #14309 of 17928
Quote:
Originally Posted by yakapo View Post

Has anyone had experience purchasing refurbished Denon receivers? I see that they offer 1 year warranty on refurbs now. I hope my American Express card will double that 1 year to 2 years.

There seem to be more reports than usual on defective refurbs from AC4L, although they are working with Denon to try and reduce this number; however, AMEX will indeed double the warrany to a full 2 years. smile.gif
post #14310 of 17928
Quote:
Originally Posted by WilliamG View Post

Thank you for the information. Unfortunately I have no idea how to do either of those things? Is there a section in the manual that references this?
Thank you!
*EDIT*
I think the source volume tip I'd done before, but that's a system-wide adjustment. I adjust that lower, because some inputs were way too loud, but then of course I now have to turn up the volume a huge amount for the quiet sources...
The Quick Select I don't know about, but I wonder if I can program my Harmony 900 to activate the correct selection?
*EDIT 2*
Looks like I can use the Quick Select to remember four volume levels, and put that into my Harmony software. That will work! Crazy that you can't just have a menu option to set the volume per input, but I guess Denon isn't Onkyo (for reasons I'm happy and, of course - sad).
Thanks again for the help

The whole point of using the "Source Level" setting is to level the volume difference between various inputs as it is set "per input". See p. 94.
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