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The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread - Page 510

post #15271 of 18957
Quote:
Originally Posted by gatorsf View Post

Did you ever get this resolved? I have the same problem. I have gone so far as to open every port on my router for the static IP address I gave the receiver.

I presume you are asking cwglideman for his feedback.

If yes, I am curious if you too purchased this AVR as an open-box.

CWglideman - Though an open box item, $399 is an unbelievable price when current price of a new one is about $680 (it was $600 in amazon last night but has gone up). Hopefully you iron out the issues. Best of luck!
post #15272 of 18957
Quote:
Originally Posted by Loungelo View Post

I am experiencing the same issue as described below. Internet /network functionality works fine, though I'm unable to install a firmware update. I eventually get a "Connection Failed 25" error after hanging at the "Authenticating" screen for a couple minutes. All other functionality is working OK. I already tried performing a Microcontroller reset and network reset. Are there any solutions to this?

Did you ever get this resolved? I have the same problem. I have gone so far as to open every port on my router for the static IP address I gave the receiver.
post #15273 of 18957
Quote:
Originally Posted by NYCPatsfan View Post

I presume you are asking cwglideman for his feedback.
If yes, I am curious if you too purchased this AVR as an open-box.
CWglideman - Though an open box item, $399 is an unbelievable price when current price of a new one is about $680 (it was $600 in amazon last night but has gone up). Hopefully you iron out the issues. Best of luck!

I purchased it as a new unit, not open box.
post #15274 of 18957
Quote:
Originally Posted by NYCPatsfan View Post

I presume you are asking cwglideman for his feedback.
If yes, I am curious if you too purchased this AVR as an open-box.
CWglideman - Though an open box item, $399 is an unbelievable price when current price of a new one is about $680 (it was $600 in amazon last night but has gone up). Hopefully you iron out the issues. Best of luck!

Hi guys,

I don't think his question was for me, but if it is, the only issue I was having was getting the GUI onto my older plama set w/ no HDMI inputs, only component and dvi.

As always, jdsmoothie was 'Johnny-on-the-spot' with an answer and resolution to my issue.
His recommendation was to get an HDMI to component adapter, found @ Monoprice for a reasonable price, which I ordered and now wait for delivery smile.gif

Also, yes, $399 is an amazing price for this AVR. I had to do some negotiating to get it to this price as it was actually marked on the floor @ $449 (which is a good price too), but I was persistent and come away w/ a fantastic deal. I probably would have just walked away if the manager didn't come down to my price limit.

Cheers,

C.Wood
post #15275 of 18957
Quote:
Originally Posted by bradymartin View Post

ok thanks ill leave that alone. one more question
i added a couple components and changed around the hdmi connections on the back of the receiver
i set the hdmi control to on and selected the direct tv receiver. that way i can use it with the tv speakers with avr off late at night. i noticed p.control is set to all. i do not remember what this does. do i set this to off?
I (finally) figured out how to set-up the HDMI Control "pass-through" function such that you can watch TV (or any other HDMI connected source) without using/powering-ON your Denon AVR. I'm using an AVR-2112CI and Samsung UN40D6420UF LED TV in my case:
[a] Power-ON Denon AVR using remote. Power-ON TV. Select SAT/CBL source on Denon remote (to watch broadcast).
Go into menu -> System Setup -> HDMI Setup
[c] Set Standby Source = Last (or HDMI1, HDMI2, HDMI3, HDMI4, HDMI5, HDMI6). "Last" will allow the last source used to be default active when AVR is in standby mode.
[d] Using Denon remote switch AVR to OFF/Standby mode, but allow TV to remain ON. Wait, after a few seconds (maybe 10 seconds), eventually the last device used (TV in this case) will re-activate, broadcast will return. TV can be operated independtly as desired now (HDMI signal is now being passed-thru the AVR).
To use Denon AVR (for home audio surround for example):
[e] Using Denon remote switch AVR to ON. Power-ON TV. Source should already be set for SAT/CBL. After a few seconds broadcast audio will output via-Denon, video signal (TV broadcast) will output on TV.
Works beautiful. Brand of TV should not matter as HDMI signal is present whether AVR is in ON or standby mode
post #15276 of 18957
Quote:
Originally Posted by cwglideman View Post

Hi guys,
I don't think his question was for me, but if it is, the only issue I was having was getting the GUI onto my older plama set w/ no HDMI inputs, only component and dvi.
As always, jdsmoothie was 'Johnny-on-the-spot' with an answer and resolution to my issue.
His recommendation was to get an HDMI to component adapter, found @ Monoprice for a reasonable price, which I ordered and now wait for delivery smile.gif
Also, yes, $399 is an amazing price for this AVR. I had to do some negotiating to get it to this price as it was actually marked on the floor @ $449 (which is a good price too), but I was persistent and come away w/ a fantastic deal. I probably would have just walked away if the manager didn't come down to my price limit.
Cheers,
C.Wood

Well, you shouldn't have done any negotiating considering that their website was advertising it for $399. Or maybe they reduced it after you closed the deal. smile.gif

I live in the east coast and wasn't prepared to purchased any open box without seeing and hearing it.

My local BB is fantastic in its price match quality and gave me a new unopened one for $600 that matched amazon's price as of last eve. (Price declines to $500 once I use one of their vouchers - that is otherwise going to go waste - for any of their home theater product over $499.)

The OP in this thread was splendid in pointing out the step up features of each model and clearly recommends to buy this model only if we will use the extra features. I am no audio expert and am seeking one for good video processing, ARC, airplay and ipad/iphone control.

So, not yet decided whether to go with this or the Yamaha 473.
post #15277 of 18957
Quote:
Originally Posted by NYCPatsfan View Post

Well, you shouldn't have done any negotiating considering that their website was advertising it for $399. Or maybe they reduced it after you closed the deal. smile.gif
I live in the east coast and wasn't prepared to purchased any open box without seeing and hearing it.
My local BB is fantastic in its price match quality and gave me a new unopened one for $600 that matched amazon's price as of last eve. (Price declines to $500 once I use one of their vouchers - that is otherwise going to go waste - for any of their home theater product over $499.)
The OP in this thread was splendid in pointing out the step up features of each model and clearly recommends to buy this model only if we will use the extra features. I am no audio expert and am seeking one for good video processing, ARC, airplay and ipad/iphone control.
So, not yet decided whether to go with this or the Yamaha 473.

You're right, I shouldn't have had to do any negotiation, but it was the only unit within over 100 miles of the stores in my area that had one in stock and the one they had was marked at $449. That's why I had to convince the manager that the price should have been $399 according to their own website, and since the sale indicated in the web ad was for in-store pick up only, I wasn't prepared to drive through all southern california to try and find one, especially since I really didn't need it to begin with, but at that price, it was hard to not get it.

Anyway, I'm glad I got it.

BTW, for anyone interested, I saw one on Audiogon-someone selling a (possibly) new 2312 for $395 + shipping.

http://app.audiogon.com/listings/receivers-denon-avr2312-receiver-2012-08-20-miscellaneous-91724

Cheers,

C. Wood
post #15278 of 18957
Quote:
Originally Posted by aforkosh View Post

Here is what I do to avoid needing to do that:
To disconnect the Denon from Airplay, on my Denon remote, I hit 'Amp' followed by 'Enter' followed by the left arrowhead ('<'). The display should return to a portion of the Net menu from the Net/USB function. From there, I select whatever function I now want. If I wish to choose Airplay again, on the Airplay source (usually my home computer), I must go into Airplay mode and toggle the Denon selector off and on so that iTunes knows to reconnect. This isn't quite as bad as it sounds because I can use the Remote app on my iPhone to work with iTunes on the computer.
If I forget to go through the AMP, Enter, < routine, the change works, but the UI freezes when I try to do anything more. It affects both the remote and the buttons on the faceplate. I can't even cause the Denon to go into standby. At that point, I need to to force a reset by unplugging the Denon and plugging it in.
It is a PITA and I'd appreciate knowing if there are other ways to cleanly have the Denon stop functioning as an Airplay speaker.

Why can't Denon just get their receivers to work? I'm really sick of hearing work arounds for simple basic functions that should work as advertised and sold to consumers.

My Denon AVR-3312CI and Denon AVR-4308CI BOTH do not work right, have NEVER worked right and for me Denon has beed dishonest.

Knowing of these issues they still advertisise and take the money of consumers with false tales of how their receivers function. As of now I have 3 denon receivers an d ALL 3 have failed. That's a 100% fail rate.
post #15279 of 18957
Quote:
Originally Posted by filcro1 View Post

My Denon AVR-3312CI and Denon AVR-4308CI BOTH do not work right, have NEVER worked right and for me Denon has beed dishonest.... As of now I have 3 denon receivers an d ALL 3 have failed. That's a 100% fail rate.

Just exactly what is it that doesn't work on all three of your Denon's?
I only have two (a 3312 and a 1910) and have never had any problem.
post #15280 of 18957
question regarding monitor 2 v zone 2 composite output.

I wired zone 2 patio speakers and a composite cable to watch video, too. im wondering if I change this to an HDMI cable, will I be able to use zone 2 feature outside on the patio for music (i.e. listen to different sources than in main zone) and then output audio and hdmi video to zone 2? Im wondering if the receiver is smart enough to treat it this way.

scenario 1: listen to audio only sources in zone 2 outside.
scenario 2: watch a movie outside using a blu-ray source with the audio output to the zone 2 speakers, but display signal going out via monitor 2

Reason I ask is to get a better quality picture than what I can run with the composite zone 2 connection.
post #15281 of 18957
Hi Guys,
I just bought a Denon AVR-2112CI and hooked it up with my 5.1 speakers. I sent the line out zone 2 to a whole house audio 12 channel amp. I updated firmware just days ago. The problem I'm seeing is that after 1 to several hours the amp will shutdown with the standby button blinking red every 1/2 second - which should mean the amp has detected a short, impedance problem or is defective. This happens even when volume on the main zone (receiver) is all the way down "----" so I'm not sure how it could detect a short, or why it would play fine for hours before shutting down. I have checked and double checked phasing, main zone sounds good and Audyssey had no issues with the speakers during setup. I suppose I will now begin disconnecting speakers one at a time until I can't duplicate the problem - which will probably take me days, or else send this puppy back. Mostly I am leaving Pandora or internet radio running when this happens.
Does anyone notice the same issue?
post #15282 of 18957
Try disconnecting the 12 channel amp first to see if that is the culprit.
post #15283 of 18957
Quote:
Originally Posted by mcj2a View Post

Hello, I recently got a new 2112ci, and everything seems to be working fine, except for the firmware update. I'm getting notices that new firmware is available, but when I go to download it, it hangs on "Authenticating" and then I get "Connection Failed", with an error code of 25. I see a few other people with a similar problem on this thread, but no definitive solutions, so I'm wondering if anybody else has solved this.

I contacted Denon support, and they recommended that I reset the microprocessor and try again, which I have done, but no change. I've tried both the hold down 2&3 and 1&2 methods. I have also hooked the receiver directly onto the internet, bypassing any firewalls or routers (I have fibre, so there's no modem, either...just ethernet) with no change. After plugging it back into the router, I've done a few packet captures, both on the LAN and WAN side of things, and I definitely see traffic between the receiver and firmware.denon.jp on HTTPS (though I can't see what is IN that traffic, due to the S). There's been a few instances of leaving it unplugged for 10-60 minutes at a time between attempts.

So, I'm kind of out of ideas. Networking seems to work fine otherwise (web interface, remote control apps, internet radio). Any other suggestions would be appreciated.
Quote:
Originally Posted by Loungelo View Post

I am experiencing the same issue as described below. Internet /network functionality works fine, though I'm unable to install a firmware update. I eventually get a "Connection Failed 25" error after hanging at the "Authenticating" screen for a couple minutes. All other functionality is working OK. I already tried performing a Microcontroller reset and network reset. Are there any solutions to this?
Quote:
Originally Posted by gatorsf View Post

Did you ever get this resolved? I have the same problem. I have gone so far as to open every port on my router for the static IP address I gave the receiver.

FYI...

My 2112ci was purchased in February 2012. After a couple of successful firmware updates, in July 2012 I had the same problem as noted above. Specifically, my update was hanging at "EIMG". I attempted to update about 10 times, even leaving it overnight to do it's thing -- all were unsuccessful. I am a network engineer by profession and I tried everything to make life as easy as possible for the receiver to do a firmware update. I tried a variety of connection methods at home, where my infrastructure hangs off a VZ FIOS 25Mbps down/25Mbps up internet connection. I unblocked ports. I watched/analyzed the receiver's network traffic with snoop/sniff/tcpdump and a port-mirrored ethernet switch. Name resolution of "firmware.denon.jp" succeeds, an HTTPS connection to the update server is instantiated, and then things grind to a halt. I even brought my 2112ci to work where I could connect it directly to a GbE switch which directly hangs off a 10GbE router connection to the internet backbone. High bandwidth/low latency + no NAT/port filtering surely must succeed, right? That didn't work either. At that point I decided, "it's broke".

I sent the receiver off to Denon Panurgy OEM in NJ for warranty service, with a note describing in exquisite detail what the problem was with the network update function. It was returned 10 days later with a odd-to-me notation on the paperwork: "Replaced HDMI board". My heart sank. That wasn't the problem.

I plugged the receiver in, and initiated a firmware check and update. It completed successfully in ~25 minutes. Yay!

Incidentally a monitoring daemon running on my home server (click) informed me via an email that the MAC address for the receiver was previously unknown to my home network. So in this case it appears that the receiver's network functionality resides on the HDMI board -- which was replaced, not repaired, and therefore I have a new NIC MAC address on the receiver. Indeed, on closer inspection of the rear of the receiver, a new MAC label was applied over the old.

TL;DR summary: in the end it was a hardware problem -- and was resolved under warranty repair.

Wrooster







Edited by wrooster - 9/5/12 at 4:01pm
post #15284 of 18957
post #15285 of 18957
I have a 1912 and am considering these speakers in a 5.1 set up but not sure the receiver is up to the task. Medium size room, 50/50 music/movies. Anyinput appreciated, thanks!

KEF Q500, Q700, A900
NHT Absolute Tower
PSB Image Series T5, T6
Monitor Audio Silver RX6
post #15286 of 18957
8-ohm speakers with 87db+ efficiency rating should be fine.
post #15287 of 18957
Is there a method for resetting speaker volume as set by Audussey?
post #15288 of 18957
Thread Starter 
Yes, go into the "Parameter Check" area of the Auto Setup menu and hit "Restore".
post #15289 of 18957
Quote:
Originally Posted by WestCoastD View Post

I (finally) figured out how to set-up the HDMI Control "pass-through" function such that you can watch TV (or any other HDMI connected source) without using/powering-ON your Denon AVR. I'm using an AVR-2112CI and Samsung UN40D6420UF LED TV in my case:
[a] Power-ON Denon AVR using remote. Power-ON TV. Select SAT/CBL source on Denon remote (to watch broadcast).
Go into menu -> System Setup -> HDMI Setup
[c] Set Standby Source = Last (or HDMI1, HDMI2, HDMI3, HDMI4, HDMI5, HDMI6). "Last" will allow the last source used to be default active when AVR is in standby mode.
[d] Using Denon remote switch AVR to OFF/Standby mode, but allow TV to remain ON. Wait, after a few seconds (maybe 10 seconds), eventually the last device used (TV in this case) will re-activate, broadcast will return. TV can be operated independtly as desired now (HDMI signal is now being passed-thru the AVR).
To use Denon AVR (for home audio surround for example):
[e] Using Denon remote switch AVR to ON. Power-ON TV. Source should already be set for SAT/CBL. After a few seconds broadcast audio will output via-Denon, video signal (TV broadcast) will output on TV.
Works beautiful. Brand of TV should not matter as HDMI signal is present whether AVR is in ON or standby mode

In this instance you are using hdmi control, correct?

This set up worked for me, until I used the apps on my tv. When I used an app--say netflix, or amazon, or hulu, to watch a show, and then turned off the tv, to get back to watching cable just with the tv (not the avr) I had to turn on the avr and set it sat/cbl, which would then "fire up" the cable box, then i could turn off the avr and just watch tv via the tv speakers, which my wife prefers

Became too much of a pain, so now i don't use pass through or hdmi control. I have the cable box directly connected to the tv and i use an optical audio switcher if i want to watch via avr.

It seems like there is no clean, easy solution that takes into account set top box, the tv apps and the avr, such that you can alternate btw a) using the avr and watching tv/apps/set top box/dvr in 5.1 or 7.1 and b) just having the tv run through the speakers.

I live in an apt in NYC and watching in full surround is not always an option, and my wife prefers to just turn on the tv and "have it work."

Ugh.
post #15290 of 18957
Quote:
Originally Posted by batpig View Post

Yes, go into the "Parameter Check" area of the Auto Setup menu and hit "Restore".

Thank you.
post #15291 of 18957
hey guys,
i'm using 16awg to the front l/r and center speakers, what wire should i get "from the receiver to the subwoofer" i got a 1712 refurb.
i went to best buy and ask for a subwoofer wire and they give me this $30 10ft wire, i think %$30 is too much so i went to monoprice. hwoever, i dont know which one to get.
please help abit?
post #15292 of 18957
You should be connecting the powered sub woofer with a digital coax cable.
post #15293 of 18957
I just created another thread and was link here, here is my original question: http://www.avsforum.com/t/1428073/denon-2312-overheating

I'm using banana clips and i do not see any wires touching. As per the "protection mode" there is a way to tell by how the power button blinks, I don't recall whether it was 1/2 sec or two seconds. How can i recreate this without sending my avr into protection mode? I don't want to screw this thing up.
post #15294 of 18957
Protection mode is designed to protect the AVR, so going into protect mode isn't going to hurt the AVR. With the fan in the back, there shouldn't be a ventilation problem although wouldn't hurt to let the unit shut down again to confirm. What is the item sitting on top of the AVR? What speakers do you have?
post #15295 of 18957
Quote:
Originally Posted by jdsmoothie View Post

Protection mode is designed to protect the AVR, so going into protect mode isn't going to hurt the AVR. With the fan in the back, there shouldn't be a ventilation problem although wouldn't hurt to let the unit shut down again to confirm. What is the item sitting on top of the AVR? What speakers do you have?

I have an HR-24 (directv) on second shelf, and a BD on the top shelf. Sitting on top of the AVR is something for the directv whole home thing, I had nowhere else to put it when i upgraded. With the AVR I'm running a pair of Def Tech 8040 supertowers, procenter 1000, pair of promonitor 800's, and a supercube 2000.

I'll turn it up and see what happens.
post #15296 of 18957
Ok, after a good 15 minutes at 5db (not -5db) the avr went into protection mode. I had the glass door shut. Upon shutting down the light blinks slowly, I guess approx 2 seconds and the avr is very hot to the touch, you cannot hold your hand on it for more than 10-20 seconds. Again, the exhaust fan is working properly.
post #15297 of 18957
Quote:
Originally Posted by JuanMatteo View Post

Hi Guys,
I just bought a Denon AVR-2112CI and hooked it up with my 5.1 speakers. ... I updated firmware just days ago. The problem I'm seeing is that after 1 to several hours the amp will shutdown with the standby button blinking red every 1/2 second - which should mean the amp has detected a short, impedance problem or is defective.
Are you sure that the FW upgrade succeeded? The reason I ask is because a power-off cycle is a normal part a the FW upgrade. However, if the FW upgrade stalls, it can sometimes get the receiver into a loop where it attempts to upgrade, fails, power-cycles, attempts to upgrade, fails, power-cycles, ...

What happens when you go to the menu to check if you have the latest FW?

Wrooster
post #15298 of 18957
Quote:
Originally Posted by jpcamaro70 View Post

Ok, after a good 15 minutes at 5db (not -5db) the avr went into protection mode. I had the glass door shut. Upon shutting down the light blinks slowly, I guess approx 2 seconds and the avr is very hot to the touch, you cannot hold your hand on it for more than 10-20 seconds. Again, the exhaust fan is working properly.

Then, yes, that would indicate a ventilation issue, so keep the door open. Also although I realize you wanted to speed up the unit shutting down by setting to +5db; however, going forward, it's generally a good idea to set the "Volume Limit" setting to 0db so no one can raise it any higher than 0db. Also try to relocate the DirecTV "whole home thing" as there shouldn't be anything resting on the ventilation holes. Also, if any of your speakers were set to LARGE after running Audyssey, reset them to SMALL and raise their crossovers to 80hz, which will help take some of the load off the AVR as well as provide more audio to the sub in which Audyssey uses 8x more control points than used with the speakers.

Do you have a LFE connection to the 8040ST's as well as the supercube?
Edited by jdsmoothie - 9/6/12 at 12:07pm
post #15299 of 18957
Quote:
Originally Posted by jdsmoothie View Post

Then, yes, that would indicate a ventilation issue, so keep the door open. Also although I realize you wanted to speed up the unit shutting down by setting to +5db; however, going forward, it's generally a good idea to set the "Volume Limit" setting to 0db so no one can raise it any higher than 0db. Also try to relocate the DirecTV "whole home thing" as there shouldn't be anything resting on the ventilation holes. Also, if any of your speakers were set to LARGE after running Audyssey, reset them to SMALL and raise their crossovers to 80hz, which will help take some of the load off the AVR as well as provide more audio to the sub in which Audyssey uses 8x more control points than used with the speakers.
Do you have a LFE connection to the 8040ST's as well as the supercube?

Thanks jdsmoothie!

Audyssey did set my speakers to large which I did change to small upon completion of the auto setup. Currenty my crossovers are set to front: 40hz, center: 110Hz, surround: 100Hz. I will set the fronts to 80hz as you suggest, what about the others? are they set ok?

My understanding of LFE is pretty much just the single subwoofer cable, in fact I don't see any other way of connecting it. The 8040's on the other hand do not have and LFE connection (as i understand it), I am simply running speaker wire to them.

Regarding the volume limit. I assumed i purchased speakers capable of handling anything the reciever can throw at it. If the reciever can't handle volumes of greater than 0db, then why does the reciever allow itself to go that high. Would higher rated speakers allow the reciever to use it's full potential?
Edited by jpcamaro70 - 9/6/12 at 12:46pm
post #15300 of 18957
Quote:
Originally Posted by jpcamaro70 View Post

Regarding the volume limit. I assumed i purchased speakers capable of handling anything the reciever can throw at it. If the reciever can't handle volumes of greater than 0db, then why does the reciever allow itself to go that high. Would higher rated speakers allow the reciever to use it's full potential?
With your level of experience, I would advise that you follow the advice of any of the veteran Denon owners like jdsmoothie. wink.gif
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