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The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread - Page 543

post #16261 of 18979
Quote:
Originally Posted by Omegatron View Post

Hi,
I got my AVR 3312 today and i got it up and running, everything works internet radio, airplay.....exept updating the firmware. So i do have internet on this AVR but im not able of updating the Firmware. Like many before me posted i also dont get past the " please wait....authenticating"
now what i did to solve this:
- connect the AVR to the router while it was on, no update..
- AVR on standby then took the powerplug out the wall, did the same with the router. started up the router after 10 minutes then started up the AVR...no update
- turned off UPnP in my router settings....no update
- got rid of the router and connected the AVR directly to the modem (doesnt have a build in router) stil......no update.
Does someone know what I can do next? Im out of options here. Since its not even a router issue im afraid i can never update this AVR.
Would it hepl to contact Denon? I live in the Netherlands. They dont even have a phonenumber on their duch version website....not even an emailadress. :S
Thanks for the help!

First, try again and again and again, at different times of days, in case the Denon server is the issue. You should leave it at the please wait... point for an hour at least, for the same reason. Also, don't use a dongle or something like that; connect the ethernet direct to the unit by LAN cable.

I had this same problem. I had to send it back to the factory where they replaced the offending board. Supposedly, a set of bad chips made it into the production line.
post #16262 of 18979
Quote:
Originally Posted by batpig View Post

well, based on the reviews at Monoprice it seems to be well liked.
that said, you don't HAVE TO run the video through the receiver. Why not just leave the component video hooked up straight to the TV and then just run a digital optical cable to the receiver for audio?

Holy crap, I didn't even realize that the component connector on the Xbox has the Toslink connector ON it. My setup would look like the last picture on this page: http://support.xbox.com/en-US/xbox-360/audio-video-setup-and-use/connect-sound-system

I'm going to place an order for an opttical cable asap. Never bought one before, are they like HDMI cables where there's not much difference in quality with a $5 cable and a more expensive one?

HUGE thanks batpig!
post #16263 of 18979
Thread Starter 
yes, that's correct, optical cables (like any other digital cable) either work or they don't. No need to buy anything fancy unless you just want a heavier cable (e.g. for running inside the wall).
post #16264 of 18979
Quote:
Originally Posted by ccotenj View Post

^^^
please read the post i just made again...
if the cable will pass 1080p/60, it'll pass any flavor of 3d available today...
there are no devices that have implemented ethernet over hdmi... so that is not a concern...

I did read it.

 

I could not get 3D on my TV with a 1.3 HDMI cable, but with the 1.4a it came in perfectly.  Also, I use the HDMI (1.4a)  to CAT5E (using a coverter), then to another TV converting CAT5E to HDMI, and it works perfectly.

 

Here is one that I use, http://www.amazon.com/HDMI-Extender-over-Cat5e-Cables/dp/B004GX0DEA/ref=sr_1_fed0_2?s=electronics&ie=UTF8&qid=1354041591&sr=1-2&keywords=hdmi+cable+ethernet

post #16265 of 18979
geez... what part of "there is no such thing as a hdmi 1.4 cable" isn't clear? confused.gif

steaight from the horse's mouth...

http://www.hdmi.org/learningcenter/trademark_logo_pub.aspx
post #16266 of 18979

Hey, I am just relating my experience.  You can believe whatever you want, which is fine with me.

post #16267 of 18979
< sigh >

it is not a "belief"... it is a "fact"...

or is the data from the hdmi organization (y'know, the people who control this) not good enough?
post #16268 of 18979
I wouldn't be a bit surprised if some purveyors of cables intentionally use misleading labels so they can charge more for low quality cables. I suspect that's one of the reasons why the HDMI standards organization now forbids the use of the version number (like v1.4) when describing equipment. The HDMI v1.4 standard defines both "standard speed" cables (1080i bitrate capable) and "high speed" cables (1080p & 3D bitrate capable), so labeling a cable as v1.4 says nothing about its quality.
post #16269 of 18979
^^^

i'm shocked, shocked that you would think that... tongue.gif

like the 120hz cables that a certain manufacturer sells? wink.gif
post #16270 of 18979
Quote:
Originally Posted by Omegatron View Post

Hi,
I got my AVR 3312 today and i got it up and running, everything works internet radio, airplay.....exept updating the firmware. So i do have internet on this AVR but im not able of updating the Firmware. Like many before me posted i also dont get past the " please wait....authenticating"
now what i did to solve this:
- connect the AVR to the router while it was on, no update..
- AVR on standby then took the powerplug out the wall, did the same with the router. started up the router after 10 minutes then started up the AVR...no update
- turned off UPnP in my router settings....no update
- got rid of the router and connected the AVR directly to the modem (doesnt have a build in router) stil......no update.
Does someone know what I can do next? Im out of options here. Since its not even a router issue im afraid i can never update this AVR.
Would it hepl to contact Denon? I live in the Netherlands. They dont even have a phonenumber on their duch version website....not even an emailadress. :S
Thanks for the help!

Quote:
Originally Posted by cglenn View Post

First, try again and again and again, at different times of days, in case the Denon server is the issue. You should leave it at the please wait... point for an hour at least, for the same reason. Also, don't use a dongle or something like that; connect the ethernet direct to the unit by LAN cable.
I had this same problem. I had to send it back to the factory where they replaced the offending board. Supposedly, a set of bad chips made it into the production line.

I had the same problem and tried multiple times at different times and let it run seemingly for hours. I wish my memory was clearer on what I did to resolve it but I believe that I changed the default Internet radio station of PRESET CHANNEL3 from "1.fm Classical Musick" to "98.1 Klassik Radio FM". This is listed as a firmware update on page 1, of course if you can't update firmware you'll never receive it. I either found it somewhere in this thread or another forum. My apologies for not remembering who to give credit to, that is, if it works.
post #16271 of 18979
Quote:
Originally Posted by batpig View Post

yes -- in order to "mix" the two inputs, just make sure both the HDMI input you are using and the optical audio input are assigned to the same source "name" (e.g., "DVD" or "BD" or "GAME1" etc). Then, set the "Input Mode" setting to "Digital" which will override the HDMI audio and force the audio from the digital audio (optical) input.
all this is done in the "Input Setup" menu in the GUI:
batpig you're awesome!
post #16272 of 18979
I apologize if this is something that has been covered previously, but I wasn't feeling like going back thru 543 pages on the off chance that this had been mentioned before.

I've had my 3312CI for several months, and everything has been working fine. However, over the last week or so, I'd noticed a series of 'clicks' coming from my equipment stack. At first, I thought it was coming from the UPS I have all of my equipment plugged into, and that it was just switching over to battery due to spikes/dips. But it eventually became clear that it was the amp(s) in the 3312. I had been playing some movies from my BluRay player at relatively high volume, but I also watched some TV shows afterward at normal volume and everything was fine.

Today, the Center channel and both Surround channels are dead - even though the lights on the front panel are illuminated as if the channels are active. I tried getting anything thru them using the channel level check, but they were all completely silent (only Front Left & Right produced anything). I confirmed that Source Direct was not active. I then switched the physical speaker connections, so that the Center channel was connected to the Front Left, and vice-versa - and I got sound out of the Center channel speaker, which tells me it's not the speakers.

I re-ran Audessy, and it too could not produce any sound from the Center or Surround channels. I then reset the microprocessor, and there is still nothing coming from any channel but Front Left & Right. So I'm at a loss to know what to try next. The manual does not have any information in the troubleshooting section on this situation, other than what I've already tried. I'd appreciate any suggestions - but I'd starting to think I may have to send it in for repair.
post #16273 of 18979
^^^

that does not sound good... frown.gif unless jd or batpig can think of something i can't (which is entirely possible), it's time for a trip to the repair center... frown.gif
post #16274 of 18979
Yup .. sounds like amp failure for sure. Check on Denon's website to see if there are any authorized repair shops in your local area.
post #16275 of 18979
I just wanted to say thanks to jdsmoothie and batpig.
Not only do I feel very comfortable with my 2312ci, I just ordered a second one for my basement which is being remodeled at the moment.
post #16276 of 18979
A bit of a strange question I have here...the manual for Denon 1712 says it has HDMI control function so if WDTV Live player for example supports this feature I can play the WDTV Live on my Samsung TV without having to turn on the receiver, even tho both devices are directly connected to the receiver's HDMI input and output, respectively.

so does anyone know if WDTV Live player supports this HDMI control feature?

BTW, I am in a situation where I'm setting up a home theatre project in my room and I'm gathering a bunch of cables online at monoprice and to save on convenience and money I'd like to know first beforehand which cables I (don't) need, as I haven't yet hooked up the WDTV Live to the receiver, yet let alone have even set up the receiver in my room.

If anyone knows the answer or can test it themselves that'd be fabulous!
post #16277 of 18979
^^^

a google search seems to imply it does... smile.gif

what other equipment do you have to hook up, and we can help you pick cables... whatever you do, order spares... you'll use them eventually, and it sucks to need a cable and not have it...
post #16278 of 18979
The source device (ie. WDTV) doesn't need the feature, rather only the AVR does as it needs it to be able to pass the HDMI signal through to the TV when the AVR is in Standby mode.
post #16279 of 18979
I'm hoping someone will know the answer to this. I have hooked up my zone 2 preouts on my 3312 to outdoor speakers via a 2 channel amp. I am playing my IPOD via Airplay to zone 2 which is working fine however i was hoping i could adjust the zone 2 volume via the volume control on the IPOD rather than on the external amp. I seem to be able to adjust the volume on the main zone speakers via the IPODs volume control but not the zone 2 volume. Does anyone know if this is possible?
post #16280 of 18979
Quote:
Originally Posted by Stealth3si View Post

A bit of a strange question I have here...the manual for Denon 1712 says it has HDMI control function so if WDTV Live player for example supports this feature I can play the WDTV Live on my Samsung TV without having to turn on the receiver, even tho both devices are directly connected to the receiver's HDMI input and output, respectively.
so does anyone know if WDTV Live player supports this HDMI control feature?
BTW, I am in a situation where I'm setting up a home theatre project in my room and I'm gathering a bunch of cables online at monoprice and to save on convenience and money I'd like to know first beforehand which cables I (don't) need, as I haven't yet hooked up the WDTV Live to the receiver, yet let alone have even set up the receiver in my room.
If anyone knows the answer or can test it themselves that'd be fabulous!

Sorry, but I cannot answer your question, however, I have WD live, and I connect it directly to a 2312 with HDMI and optical (to be able to get 5.1), HDMI ONLY with this device will only produce 2.1.  However, if you only want TV stereo connect it directly to the TV.

post #16281 of 18979
Quote:
Originally Posted by ccotenj View Post

^^^
a google search seems to imply it does... smile.gif.
my google search seems to show it's the WDTV Live Streaming Media Player (WDTV Live SMP) that supports it. I have the WDTV Live Gen 2 HD Media Player. I couldn't find a clear answer for my specific search so I posted a question at their forum community. Still haven't received a reply yet. I didn't think it'd hurt to ask here because of the possibility that someone by experience may chime in.
Quote:
Originally Posted by ccotenj View Post

what other equipment do you have to hook up, and we can help you pick cables... whatever you do, order spares... you'll use them eventually, and it sucks to need a cable and not have it...
cool ok


Power:
5299 x 4 - 6ft 16AWG Power Extension Cord Cable - SJT 16/3C NEMA 5-15P TO NEMA 5-15R (13A/125V) AP301+SP506 - Black

Samsung TV:
8588 - Adjustable Tilting/Swiveling Wall Mount Bracket for LCD LED Plasma (Max 175Lbs, 32~60inch) (REV.2.0)
3871 - 3ft 28AWG High Speed HDMI® Cable w/ Ferrite Cores

Speaker Wire/Clips:
2819 - 50ft 14AWG CL2 Rated 2-Conductor Loud Speaker Cable (For In-Wall Installation)
5838 - Hook cable clips with steel nail, 10mm, 100pcs/Pack (used if in-wall installation is not possible)

SVS PC12-NSD Subwoofer:
6261 - 6inch RCA Female to 2-RCA Male Digital Coaxial Splitter Adapter
619 - 6ft Coaxial Audio/Video RCA Cable M/M RG59U 75ohm (for S/PDIF, Digital Coax, Subwoofer & Composite Vide

The following pics are old cables that I already have that I can possibly use for the subwoofer connections but they are fairly used and show signs of corrosion so I'm not sure if they should be used considering their condition.








BluRay Player:
3872 - 1.5ft 28AWG High Speed HDMI® Cable w/Ferrite Cores - Black

WDTV Live:
3871 - 3ft 28AWG High Speed HDMI® Cable w/Ferrite Cores - Black (connected to TV )
-OR-
3872 - 1.5ft 28AWG High Speed HDMI® Cable w/Ferrite Cores - Black (connected to Receiver )

3395 - 1.5ft Optical Toslink 5.0mm OD Audio Cable
will connect to receiver if WDTV Live is connected to TV and cannot be connected to receiver without being able to play to TV with receiver on standby mode.

MSI 7850 computer video card:
3992 - 6ft 28AWG High Speed HDMI® Cable w/Ferrite Cores - Black

Asus Xonar DX:
1557 - 6ft Optical Toslink to Mini Toslink M/M 5.0mm OD Molded Cable

Quote:
Originally Posted by jdsmoothie View Post

The source device (ie. WDTV) doesn't need the feature, rather only the AVR does as it needs it to be able to pass the HDMI signal through to the TV when the AVR is in Standby mode.
If what you said means I can play the WDTV Live Player to the TV without having the receiver be on (a.k.a in standby mode), then I would not need to buy an unnecessary cable thankfully. Though, I don't know how I can be sure of what you said.

If I look at the highlighted bottom part of the picture, it seems to indicate any device connected to the receiver needs the feature or am I missing something?


Edited by Stealth3si - 11/27/12 at 7:56pm
post #16282 of 18979
Thread Starter 
Quote:
Originally Posted by Malpaso12 View Post

I'm hoping someone will know the answer to this. I have hooked up my zone 2 preouts on my 3312 to outdoor speakers via a 2 channel amp. I am playing my IPOD via Airplay to zone 2 which is working fine however i was hoping i could adjust the zone 2 volume via the volume control on the IPOD rather than on the external amp. I seem to be able to adjust the volume on the main zone speakers via the IPODs volume control but not the zone 2 volume. Does anyone know if this is possible?

Unfortunately you aren't missing anything. The Airplay volume "link" does not extend to the zone 2 volume. You will have to toggle to the Denon remote app to control the zone 2 volume.
post #16283 of 18979
Quote:
Originally Posted by sytyguy View Post

Sorry, but I cannot answer your question, however, I have WD live,
just to be sure we're on the same page you have the WDTV Live HD Media Player WDBAAN0000NBK-NESN?
Quote:
Originally Posted by sytyguy View Post

I connect it directly to a 2312 with HDMI and optical (to be able to get 5.1), HDMI ONLY with this device will only produce 2.1. 
In both cases where you get 5.1 from the optical and 2.1 from the HDMI only connection, have you gone to the WDTV Live menu and set the "Audio Settings > Sound" to "Stereo" or "Bitstream/Digital"?
Quote:
Originally Posted by sytyguy View Post

However, if you only want TV stereo connect it directly to the TV.
I want it so that I can only use TV stereo directly to TV via HDMI and not have to turn on the receiver.

And if I want to start listening to digital 5.1 on the WDTV Live, I can connect the optical TOSlink cable from the WDTV Live to the receiver while the WDTV Live is still connected directly to the TV via HDMI. In this case, will the 1712 receiver be able to just only output optical sound without an assigned input HDMI source?
post #16284 of 18979
Quote:
Originally Posted by cglenn View Post

First, try again and again and again, at different times of days, in case the Denon server is the issue. You should leave it at the please wait... point for an hour at least, for the same reason. Also, don't use a dongle or something like that; connect the ethernet direct to the unit by LAN cable.
I had this same problem. I had to send it back to the factory where they replaced the offending board. Supposedly, a set of bad chips made it into the production line.

Quote:
Originally Posted by DaDaddy View Post

I had the same problem and tried multiple times at different times and let it run seemingly for hours. I wish my memory was clearer on what I did to resolve it but I believe that I changed the default Internet radio station of PRESET CHANNEL3 from "1.fm Classical Musick" to "98.1 Klassik Radio FM". This is listed as a firmware update on page 1, of course if you can't update firmware you'll never receive it. I either found it somewhere in this thread or another forum. My apologies for not remembering who to give credit to, that is, if it works.

Thank you for responding, i've read the first page of this thread again and what i did so far is, saved my settings to file. Then i did a network reset (though i didnt see anything on the reciever that it was actually reset) and i also did the microprossessor reset a couple of times. Then I connected the reciever directly to the modem (so no router in between). When it said "please wait authenticating" I went to bed and this morning when i woke up It was still saying "please wait authenticating" this was 5 hours after i told the reciever to update firmware. I noticed that the reciever wasnt responding at all anymore so i had to unplug the power.

When i plugged the power back in i checked what firmware was installed and it's still saying version 0001. So no update was performed.

Do you guys suggest i keep trying like i did? Or does someone have another suggestion. When I look at the 7 firmware updates on the mainpage i think its quite important to get these. I find it so frustrating that something as simple like this is so hard to achieve.
post #16285 of 18979
Quote:
Originally Posted by Stealth3si View Post

If what you said means I can play the WDTV Live Player to the TV without having the receiver be on (a.k.a in standby mode), then I would not need to buy an unnecessary cable thankfully. Though, I don't know how I can be sure of what you said.
If I look at the highlighted bottom part of the picture, it seems to indicate any device connected to the receiver needs the feature or am I missing something?

AFAIK, "being compatible with HDMI Control" doesn't imply it has to have the feature, rather only that it will work with a device that does have the feature. If someone in this thread with your specific WD Live model cannot confirm for you, then you may want to post your own thread asking the question of any Denon model owner rather just the XX12 owners.
post #16286 of 18979
Quote:
Originally Posted by Stealth3si View Post

just to be sure we're on the same page you have the WDTV Live HD Media Player WDBAAN0000NBK-NESN?
In both cases where you get 5.1 from the optical and 2.1 from the HDMI only connection, have you gone to the WDTV Live menu and set the "Audio Settings > Sound" to "Stereo" or "Bitstream/Digital"?
I want it so that I can only use TV stereo directly to TV via HDMI and not have to turn on the receiver.
And if I want to start listening to digital 5.1 on the WDTV Live, I can connect the optical TOSlink cable from the WDTV Live to the receiver while the WDTV Live is still connected directly to the TV via HDMI. In this case, will the 1712 receiver be able to just only output optical sound without an assigned input HDMI source?

Yes, that is what I have.

 

I have never went straight to the TV ever, but for you I plugged the HDMI from the WD straight to the TV, and both sound and Video were excellent. 

 

Keep in mind my use of the WD may be different than yours.  I burn DVDs, both SD and HD movies to 4 2TB drives which are plugged into a docking station (one at a time), which is then plugged into the WD.  I got tried of burning to DVD's, since I have more than 2000 of them.

 

HTH and best regards

post #16287 of 18979
Hi,

I own my Denon AVR 1912 for a year now, and summed up, I have to say I am deeply disappointed by this device, mainly because it is totally useless as a UPNP mediaplayer. When I sync music to it rom my Android devices, I can only send music files, but no navigation at all is possible, i.e. no seek, no fast forward, often when you start a playback, it takes two or three times (it plays the file for 2-3 seconds, then begins again, and once again).

I have always hoped for this being only a temporary issue, but obviously, the Denon firmware, maybe even the hardware is not capable of that

So for a modern network device, this is quite limited, and I am quite frustrated frown.gif
post #16288 of 18979
Quote:
Originally Posted by Jackie78 View Post

Hi,
I own my Denon AVR 1912 for a year now, and summed up, I have to say I am deeply disappointed by this device, mainly because it is totally useless as a UPNP mediaplayer. When I sync music to it rom my Android devices, I can only send music files, but no navigation at all is possible, i.e. no seek, no fast forward, often when you start a playback, it takes two or three times (it plays the file for 2-3 seconds, then begins again, and once again).
I have always hoped for this being only a temporary issue, but obviously, the Denon firmware, maybe even the hardware is not capable of that
So for a modern network device, this is quite limited, and I am quite frustrated frown.gif

In fairness, I see nothing in the literature, for the 1912, that even mentions UPNP. So, if that's the reason why you acquired it, what led you to it?
Edited by petaylor - 11/28/12 at 12:36pm
post #16289 of 18979
Quote:
Originally Posted by jdsmoothie View Post

AFAIK, "being compatible with HDMI Control" doesn't imply it has to have the feature, rather only that it will work with a device that does have the feature. If someone in this thread with your specific WD Live model cannot confirm for you, then you may want to post your own thread asking the question of any Denon model owner rather just the XX12 owners.
thx

Quote:
Originally Posted by sytyguy View Post

Yes, that is what I have.

I have never went straight to the TV ever, but for you I plugged the HDMI from the WD straight to the TV, and both sound and Video were excellent. 

Keep in mind my use of the WD may be different than yours.  I burn DVDs, both SD and HD movies to 4 2TB drives which are plugged into a docking station (one at a time), which is then plugged into the WD.  I got tried of burning to DVD's, since I have more than 2000 of them.

HTH and best regards
ok. so with it plugged to TV you were able to get digital 5.1 sound from optical to receiver?
post #16290 of 18979
Quote:
Originally Posted by petaylor View Post

In fairness, I see nothing in the literature, for the 1912, that even mentions UPNP. So, if that's the reason why you acquired it, what led you to it?

Of course this feature is clearly advertised, and described in detail on page 65 following in the manual:

"Operating a media controller to play music and still pictures
• Perform this procedure using a media controller conforming to the DLNA (Digital Living Network Alliance)
standard.
• This function allows you to play content located on a computer (media server) or connected on a network
by operating a media controller on the same network.
• There are two types of operations on the media controller."
...

But Denon does not mention how limited the controls actually are. You really can only start playback on the Denon, or Pause/Stop it, but you cannot seek or fast forward, rewind, etc., which is really a mess frown.gif
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