The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread - Page 564

We have a DCX3400 cable box connected to our Denon 3312 using the HDMI 3 input. Last night we watched the Fox NFL playoff game using the cable box DVR. Every thing was fine. This morning there is video but no audio from either live TV, yesterday's DVR recordings, or the DVR recording that's going on right now. I've tested the Denon 3312 and I"m getting audio from our Blu-ray player connected to the HDMI 1 input.

In the past with the same cable box and a Denon 3806 there were a very few times when there would be no audio after powering on to watch TV. Changing channels always solved the problem. I don't recall having this problem since we got the 3312. I've tried powering off and back on, and I've tried changing channels. No luck.

Is there any 3312 setting that can turn off audio for a single HDMI port? Any suggestions, no matter how wild, will be appreciated.

http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#user_L11

I canceled the two recordings that the DVR was doing so that I could power off the whole system. That fixed the problem. I think it's some kind of glitch in the cable box. Thanks for your replies.

So I have my receiver - Denon 3312 - set to cross my fronts and center at 60Hz so the idea is that all information at or below 60Hz is sent to the sub and not to the mains. Correct?

However, when I play back test tones, say 40Hz, I can hear it through my front channel. Should my speakers play information that is below the 60Hz crossover point?

I've tested by simply powering off the sub and not turning the sub off in the AVR menu. I should not, in theory, hear any information below the crossover. Is this right?

You're right, I wasn't considering how gradual the slope must be in the AVR. I didn't expect as much information being passed to the mains. I could set the crossover to 100Hz and still hear a 50Hz test tone, but not as loud as if I had set the crossover at 60Hz.

Ok, I think I've solved my problem. First, in regard to your suggestion. I understand now what your talking about, but there's 2 drawbacks. There is only 1 optical in on the 2112 and I'm using that for my CD player (yes, I know my Blu-ray player does CDs but I like the features on my dedicated player) and the TV doesn't have a coax out (nor does the CD player). So I'd have to sacrifice the digital out of my CD player to return audio from the TV to the 2112. But even if I did that if I was using one of the TV apps while the 2112 was in standby mode and I decided that I wanted to use the HT speakers I would have to switch on the receiver, change the input to TV (which would have the input assigned to optical), then go back to the TV and mute its own speakers so that they are not playing at the same time as the HT speakers. So those multiple steps would be the second drawback. But, as I mentioned, my solution is much easier. Just by turning off CEC in the TV I obviously get the standby HDMI pass thru from the 2112 as you mentioned. But now if I'm using one of the TV apps and I decide I want to use the HT speakers I just go into the TV menu and turn on CEC. And just like that the 2112 will switch on and go to the TV input, and the TV will mute its own speakers. When I'm done and I know that either the kids or the wife will be using the tv next, I just turn CEC back off and then the tv will be able to be switched back on and get the cable box signal without the 2112 needing to be on. Viola, at least so far ;-)

Thanks.

Relatively inexpensive switches are available for optical audio connections.
e.g. http://www.amazon.com/Nyrius-SW100-Digital-Selector-Compatible/dp/B000812QC6
They're enough easier to use that others in your household might be able to use them, so you don't have to.
I don't know if that's an advantage or not, though

Wow, that's interesting. I didn't know you could switch 'light'.

Thanks,
CJ

Thanks for the response smoothie. Location of the sub is not the problem i believe. There is barely any sounds coming out of my polk audio 10" sub. I'm wondering if the problem is with the sub or with the receiver. I will try and borrow a friends sub and plug that in to see if its the sub or not.

Help, my 2112 is not passing analog video! I have my Wii connected via component cables to the AVR. And I have the audio cables connected to the DVD input. In my input assign I have the DVD input set with only the Comp selected. I have confirmed that the Wii and cable are working correctly because I connected them directly to the tv and it worked. I also tried using the regular composite video into the avr and that didn't work either. I am getting the audio however with the component connection. I am almost certain that this was working last week. The hdmi out to the tv is working because I can see the signal from my blu-ray and cable box.

I also just tried hooking my camcorder up to the front aux input and got the same results - audio but no video. I also checked the input assignment and neither hdmi or component is assigned to aux.

Does anyone have any ideas as to what may be wrong?

Thanks,
Chris
Edited by catalano - 1/15/13 at 6:23pm

The analog --> HDMI conversion process should be automatic. Keep in mind that there is no upscaling of the Wii 480i video so it is simply passed through to your TV as 480i. Check to make sure your TV can accept the 480i video from the Wii over HDMI as not all TVs are able to do this. If it can, Try unplugging the AVR for 10 minutes and if still no joy, then do a microprocessor reset (p. 129 OM).

I have a problem with my subs popping or thumping when seeking through a movie on the htpc. Its connected with an HDMI cable. When I skip or seek though the movie, the receiver loses the audio signal and I can hear a very low pop from the sub. Once the audio comes back it pops again then the audio is back to normal. Its not very loud so I'm not worried about damaging the subs but its annoying. It doesn't happen with the speakers, only the subwoofers.

 

Anyone have this problem or a fix?

 

Denon 2312

Ep4000

Quad RSS390HF

 

Laptop with Win7 x64, Mpc-HC with lav filters.

Perhaps try a different video card on the HTPC?

Its a laptop so not possible.

Possible on some laptops which is what others have done with positive results.

I have the 3312 and have a question that I was hoping to get some help on. I am about to purchase my speakers for my home theater system and was wondering about the setup. I know that normally all my devices (e.g. Xbox 360, PS3, Antenna\Cable Box) would plug into this receiver, Denon 3312, and then the receiver would plug into the TV for the video using one HDMI port. Is this correct?

My question is, my TV has certain settings for each input (e.g. Xbox 360 is connected via HDMI 3 and the settings are "Game Mode", PS3 is connected via HDMI 2 with custom settings because my PS3 is primarily used for movies right now) and I was wondering if there was a way to keep everything staying plugged into the TV and then just having an audio out cable that goes into the Denon 3312 from my TV. This way I can keep all the custom settings I currently have in my TV for each input? So that I can still use the multiple HDMI connections for my devices instead of having everything come in on one HDMI port.

Thanks for any input and help, much appreciated.

TVMan1414

You can set it up that way. Where that setup would fall down would be playing the latest and greatest lossless sound formats found on Blu Ray discs.

I'd suggest that you either look into 'ARC' (Audio Return Channel) which lets the receiver get audio from the TV via HDMI, or a remote with 'macro' functions or 'activity' support that you could program to set everything up for you.

True... I should have said, "Not possible on my laptop."

Unfortunately, most TVs forward only stereo from connected devices, and forward 5.1 only for the stations decoded by the TV's internal tuner. You'll have to try it to find out what your TV does.

I'm reposting my earlier question because I didn't see a response to it since posting it. Sorry if it was answered elsewhere, but I would like to have this issue resolved.

Thanks in advance.

Try doing the "Network reset" procedure listed in post #5 of this thread.

I been using the 2312CI for about 6 months now and recently the audio has started disappearing intermittently. E.g When I power up the AVR and switch on the internet radio(or playing through my media player), I can see it streaming(display starts showing playing time) but no sound sometimes if i switch between the modes (e.f. to PLII or any other mode) and the sound comes back but sometimes I have to switch on and off and try couple of options(there is no set way that i have been able to identify yet). Wiring cannot be an issue since its also happening for inbuilt internet radio. I have also tried re-setting the processor but didn't help. However once the audio comes back, it works fine for that session (until I switch of the AVR).

Since I have a projector hooked up for display, I usually don't power it up for music. But i don't think that can be an issue s it was working fine earlier.

Any help? Anyone knows what's wrong.

If you are using a "wireless" connection to the Wifi router, you may want to consider purchasing a more robust router, otherwise if a wired connection, then try letting the AVR bei the only source connecting to the router to see if there is any improvement.

http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#user_G2

May be I didn't clarify it , but the issue is with any source (media player, net radio etc.). I mentioned internet radio because since its the inbuilt option and eliminates the HDMI wiring issue.

Interestingly, if I switch on my display(PJ), the sound comes back. But I am not sure why that should matter as it was working fine earlier. i.e. I could listen to music without switching on the display. Is there a setting that I can do to enable this.

You may need to place an HDMI switch/splitter between the AVR and the PJ to complete the HDMI chain when the PJ is powered OFF.

Like many others have reported I also had problems with Pandora and Internet Radio since returning from my Christmas vacation and also had problems with the Denon App on my phone not finding my receiver and no airplay from laptop or phone. Like others I recieved no prompt to update the firmware. After reading the many posts here regarding the issue and your responses I set about trying to download firmware update even though my receiver said I had the latest firmware. Using the procedure you outlined (several pages back) it worked the first time and I want to say thanks for your help and dedication to the Denon threads. After the update, all of the above are now working perfectly. Thank you, thank you, thank you.

(Continuing from posts 16812, 16830, 16856)

I'm losing sleep...losing weight. My hair is falling out...well, not really this bad, but this is very frustrating me to the point of second guessing this purchase.

I've tried yet again last night and this morning...multiple Network resets, unplugging all HDMI connections (except the OUT to TV so I can see the GUI), confirming hard line connection plugged directly into modem/router, placing this device in my router's DMZ, switching to Tuner source, using the "Start" option instead of "Check for Update", confirming network connection by playing Internet radio, trying with a Static IP and also attempts with DHCP on....this is getting to be nonsense. The results remain to be either "Connection Failed 25" or "Authenticating" for infinity.

Just for confirmation, I have gone through the process of checking for a firmware update, and it tells me one is available and will take an estimated 32 minutes to complete.

I thought I should also mention that I had a continuous ping going on the devices IP. I noticed that after a couple minutes of "Authenticating" after pressing the "Start" option, I noticed that pings started to fail for a few cycles, then resumed to being successful.

I don't what else there is I can try. I'll try to do an afternoon and 4PM time-frame for my next attempts. I cannot understand why this product will be on the market and advertise the ability to perform firmware updates when SOOOooooooo many users have issues with firmware updates. I think that it is ridiculous that I may have to haul this or send it to some service center to perform the update for me when it is a built in feature that should be out of the box able to do this.

PLEASE: any more suggestions?
Edited by Dru the Fu - 1/17/13 at 4:01pm