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The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread - Page 564

post #16891 of 18961
Wow, that's interesting. I didn't know you could switch 'light'.

Thanks,
CJ
Quote:
Originally Posted by Selden Ball View Post

Relatively inexpensive switches are available for optical audio connections.
e.g. http://www.amazon.com/Nyrius-SW100-Digital-Selector-Compatible/dp/B000812QC6
They're enough easier to use that others in your household might be able to use them, so you don't have to.
I don't know if that's an advantage or not, though wink.gif
post #16892 of 18961
Quote:
Originally Posted by jdsmoothie View Post

What sub are you using? Considering the vast majority of subs are fairly efficient and would be set at closer to -12db than +12db, either your sub is in a really bad location or it's defective. Suggest using the "sub crawl" procedure to find the most ideal location in your room.

Thanks for the response smoothie. Location of the sub is not the problem i believe. There is barely any sounds coming out of my polk audio 10" sub. I'm wondering if the problem is with the sub or with the receiver. I will try and borrow a friends sub and plug that in to see if its the sub or not.
post #16893 of 18961
Help, my 2112 is not passing analog video! I have my Wii connected via component cables to the AVR. And I have the audio cables connected to the DVD input. In my input assign I have the DVD input set with only the Comp selected. I have confirmed that the Wii and cable are working correctly because I connected them directly to the tv and it worked. I also tried using the regular composite video into the avr and that didn't work either. I am getting the audio however with the component connection. I am almost certain that this was working last week. The hdmi out to the tv is working because I can see the signal from my blu-ray and cable box.

I also just tried hooking my camcorder up to the front aux input and got the same results - audio but no video. I also checked the input assignment and neither hdmi or component is assigned to aux.

Does anyone have any ideas as to what may be wrong?

Thanks,
Chris
Edited by catalano - 1/15/13 at 6:23pm
post #16894 of 18961
The analog --> HDMI conversion process should be automatic. Keep in mind that there is no upscaling of the Wii 480i video so it is simply passed through to your TV as 480i. Check to make sure your TV can accept the 480i video from the Wii over HDMI as not all TVs are able to do this. If it can, Try unplugging the AVR for 10 minutes and if still no joy, then do a microprocessor reset (p. 129 OM).
post #16895 of 18961

I have a problem with my subs popping or thumping when seeking through a movie on the htpc. Its connected with an HDMI cable. When I skip or seek though the movie, the receiver loses the audio signal and I can hear a very low pop from the sub. Once the audio comes back it pops again then the audio is back to normal. Its not very loud so I'm not worried about damaging the subs but its annoying. It doesn't happen with the speakers, only the subwoofers.

 

Anyone have this problem or a fix?

 

Denon 2312

Ep4000

Quad RSS390HF

 

Laptop with Win7 x64, Mpc-HC with lav filters.

post #16896 of 18961
Perhaps try a different video card on the HTPC?
post #16897 of 18961
Quote:
Originally Posted by jdsmoothie View Post

Perhaps try a different video card on the HTPC?


Its a laptop so not possible.

post #16898 of 18961
Possible on some laptops which is what others have done with positive results.
post #16899 of 18961
I have the 3312 and have a question that I was hoping to get some help on. I am about to purchase my speakers for my home theater system and was wondering about the setup. I know that normally all my devices (e.g. Xbox 360, PS3, Antenna\Cable Box) would plug into this receiver, Denon 3312, and then the receiver would plug into the TV for the video using one HDMI port. Is this correct?

My question is, my TV has certain settings for each input (e.g. Xbox 360 is connected via HDMI 3 and the settings are "Game Mode", PS3 is connected via HDMI 2 with custom settings because my PS3 is primarily used for movies right now) and I was wondering if there was a way to keep everything staying plugged into the TV and then just having an audio out cable that goes into the Denon 3312 from my TV. This way I can keep all the custom settings I currently have in my TV for each input? So that I can still use the multiple HDMI connections for my devices instead of having everything come in on one HDMI port.

Thanks for any input and help, much appreciated.

TVMan1414
post #16900 of 18961
You can set it up that way. Where that setup would fall down would be playing the latest and greatest lossless sound formats found on Blu Ray discs.

I'd suggest that you either look into 'ARC' (Audio Return Channel) which lets the receiver get audio from the TV via HDMI, or a remote with 'macro' functions or 'activity' support that you could program to set everything up for you.
post #16901 of 18961
Quote:
Originally Posted by jdsmoothie View Post

Possible on some laptops which is what others have done with positive results.


True... I should have said, "Not possible on my laptop."

post #16902 of 18961
Quote:
Originally Posted by JD in NJ View Post

You can set it up that way. Where that setup would fall down would be playing the latest and greatest lossless sound formats found on Blu Ray discs.

I'd suggest that you either look into 'ARC' (Audio Return Channel) which lets the receiver get audio from the TV via HDMI, or a remote with 'macro' functions or 'activity' support that you could program to set everything up for you.

Unfortunately, most TVs forward only stereo from connected devices, and forward 5.1 only for the stations decoded by the TV's internal tuner. You'll have to try it to find out what your TV does.
post #16903 of 18961
I'm reposting my earlier question because I didn't see a response to it since posting it. Sorry if it was answered elsewhere, but I would like to have this issue resolved.
Quote:
Originally Posted by BluHT View Post

Now that Denon has apparently issued an update, I've reconnected my AVR-1912 to my wireless network so I can try to download and install the update, but it is still not able to connect. I followed the path you suggested (above) but both "Check for Updates" and "Start" are grayed out. I use the Apple AirPort Express router.

The receiver's display reads either "Connection Fail 03" or "Update Retry"

What should I do?

Thanks in advance.
post #16904 of 18961
Try doing the "Network reset" procedure listed in post #5 of this thread.
post #16905 of 18961
I been using the 2312CI for about 6 months now and recently the audio has started disappearing intermittently. E.g When I power up the AVR and switch on the internet radio(or playing through my media player), I can see it streaming(display starts showing playing time) but no sound sometimes if i switch between the modes (e.f. to PLII or any other mode) and the sound comes back but sometimes I have to switch on and off and try couple of options(there is no set way that i have been able to identify yet). Wiring cannot be an issue since its also happening for inbuilt internet radio. I have also tried re-setting the processor but didn't help. However once the audio comes back, it works fine for that session (until I switch of the AVR).

Since I have a projector hooked up for display, I usually don't power it up for music. But i don't think that can be an issue s it was working fine earlier.

Any help? Anyone knows what's wrong.
post #16906 of 18961
If you are using a "wireless" connection to the Wifi router, you may want to consider purchasing a more robust router, otherwise if a wired connection, then try letting the AVR bei the only source connecting to the router to see if there is any improvement.

http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#user_G2
post #16907 of 18961
Quote:
Originally Posted by jdsmoothie View Post

If you are using a "wireless" connection to the Wifi router, you may want to consider purchasing a more robust router, otherwise if a wired connection, then try letting the AVR bei the only source connecting to the router to see if there is any improvement.

http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#user_G2

May be I didn't clarify it , but the issue is with any source (media player, net radio etc.). I mentioned internet radio because since its the inbuilt option and eliminates the HDMI wiring issue.
post #16908 of 18961
Interestingly, if I switch on my display(PJ), the sound comes back. But I am not sure why that should matter as it was working fine earlier. i.e. I could listen to music without switching on the display. Is there a setting that I can do to enable this.
post #16909 of 18961
You may need to place an HDMI switch/splitter between the AVR and the PJ to complete the HDMI chain when the PJ is powered OFF.
post #16910 of 18961
Quote:
Originally Posted by jdsmoothie View Post

Try doing the "Network reset" procedure listed in post #5 of this thread.

Like many others have reported I also had problems with Pandora and Internet Radio since returning from my Christmas vacation and also had problems with the Denon App on my phone not finding my receiver and no airplay from laptop or phone. Like others I recieved no prompt to update the firmware. After reading the many posts here regarding the issue and your responses I set about trying to download firmware update even though my receiver said I had the latest firmware. Using the procedure you outlined (several pages back) it worked the first time and I want to say thanks for your help and dedication to the Denon threads. After the update, all of the above are now working perfectly. Thank you, thank you, thank you.
post #16911 of 18961
(Continuing from posts 16812, 16830, 16856)
Quote:
Originally Posted by jonasro View Post

Dru - I had a similar issue and tried most of what you've detailed... What I didn't notice in your list was actually making a direct connection from the receiver to your modem, either by hard wire or putting the receiver's IP address in your router's DMZ.

The sequence that worked for me was: 1) put receiver's IP in router DMZ, 2) make sure you're hard-wired from receiver to router/modem, 3) start up receiver, 4) Switch input to anything but NET/USB, 5) DON'T check for update, just use "START".

I was sure I was going to have to bring my receiver in to a service center but using the above steps, I got the firmware updates complete (2 of them!) and Pandora has been happily playing since then...

FWIW, I also found about 4pm Pacific time was a great time to hit the firmware server (it's in Japan)...

Hope it works... I totally get your frustration... Been there...

Worst case, take it in to a local service center and have them do it...

Ron

I'm losing sleep...losing weight. My hair is falling out...well, not really this bad, but this is very frustrating me to the point of second guessing this purchase.

I've tried yet again last night and this morning...multiple Network resets, unplugging all HDMI connections (except the OUT to TV so I can see the GUI), confirming hard line connection plugged directly into modem/router, placing this device in my router's DMZ, switching to Tuner source, using the "Start" option instead of "Check for Update", confirming network connection by playing Internet radio, trying with a Static IP and also attempts with DHCP on....this is getting to be nonsense. The results remain to be either "Connection Failed 25" or "Authenticating" for infinity.

Just for confirmation, I have gone through the process of checking for a firmware update, and it tells me one is available and will take an estimated 32 minutes to complete.

I thought I should also mention that I had a continuous ping going on the devices IP. I noticed that after a couple minutes of "Authenticating" after pressing the "Start" option, I noticed that pings started to fail for a few cycles, then resumed to being successful.

I don't what else there is I can try. I'll try to do an afternoon and 4PM time-frame for my next attempts. I cannot understand why this product will be on the market and advertise the ability to perform firmware updates when SOOOooooooo many users have issues with firmware updates. I think that it is ridiculous that I may have to haul this or send it to some service center to perform the update for me when it is a built in feature that should be out of the box able to do this.

PLEASE: any more suggestions?
Edited by Dru the Fu - 1/17/13 at 4:01pm
post #16912 of 18961
I'm thinking of buying a refurb directly from the Denon site. Does Denon refurb their own products or do they farm them out?
post #16913 of 18961
AFAIK, the nearby factory repair center PanurgyOEM does all of their "factory' repair work for Denon. A refurb would come with a 1 year warranty which may be doubled to 2 years by your credit card provider (Amex will do this for sure).
post #16914 of 18961
Well I unplugged the avr for 10 minutes and that fixed it. Not sure what would have caused it to start acting up, but back to normal now.

Thanks,
Chris
Quote:
Originally Posted by jdsmoothie View Post

The analog --> HDMI conversion process should be automatic. Keep in mind that there is no upscaling of the Wii 480i video so it is simply passed through to your TV as 480i. Check to make sure your TV can accept the 480i video from the Wii over HDMI as not all TVs are able to do this. If it can, Try unplugging the AVR for 10 minutes and if still no joy, then do a microprocessor reset (p. 129 OM).
post #16915 of 18961
Quote:
Originally Posted by catalano View Post

Well I unplugged the avr for 10 minutes and that fixed it. Not sure what would have caused it to start acting up, but back to normal now.

Thanks,
Chris

For better and for worse, our AVRs are computers these days. This seems to mean a lot more features and a bit less stability.
post #16916 of 18961
What is the lifespan of a modern AVR?
post #16917 of 18961
Quote:
Originally Posted by Szeppelin75 View Post

What is the lifespan of a modern AVR?

Quite often it's however long the capacitors last in a lot of them...and that depends on rather or not the manufacturer got a good batch or not or if they just went with the cheapest ones they could find. I have an onkyo sitting in the corner of my room with a bad hdmi daughter board due to failed caps, it was a little over two years old when they started failing.
post #16918 of 18961
In addition to electrical lifetime, there's also feature lifetime, which can be as short as just a couple of years. Too often new equipment has attractive new features that one feels one simply must have, making older equipment look tired and obsolete, even though it's still working perfectly.
post #16919 of 18961
Quote:
Originally Posted by Selden Ball View Post

In addition to electrical lifetime, there's also feature lifetime, which can be as short as just a couple of years. Too often new equipment has attractive new features that one feels one simply must have, making older equipment look tired and obsolete, even though it's still working perfectly.

Guilty as charged. There is nothing whatsoever wrong with my 4802R, except it can't handle HDMI switching and decoding of a few sound formats.
post #16920 of 18961
Quote:
Originally Posted by Dru the Fu View Post

(Continuing from posts 16812, 16830, 16856)
I'm losing sleep...losing weight. My hair is falling out...well, not really this bad, but this is very frustrating me to the point of second guessing this purchase.

I've tried yet again last night and this morning...multiple Network resets, unplugging all HDMI connections (except the OUT to TV so I can see the GUI), confirming hard line connection plugged directly into modem/router, placing this device in my router's DMZ, switching to Tuner source, using the "Start" option instead of "Check for Update", confirming network connection by playing Internet radio, trying with a Static IP and also attempts with DHCP on....this is getting to be nonsense. The results remain to be either "Connection Failed 25" or "Authenticating" for infinity.

Just for confirmation, I have gone through the process of checking for a firmware update, and it tells me one is available and will take an estimated 32 minutes to complete.

I thought I should also mention that I had a continuous ping going on the devices IP. I noticed that after a couple minutes of "Authenticating" after pressing the "Start" option, I noticed that pings started to fail for a few cycles, then resumed to being successful.

I don't what else there is I can try. I'll try to do an afternoon and 4PM time-frame for my next attempts. I cannot understand why this product will be on the market and advertise the ability to perform firmware updates when SOOOooooooo many users have issues with firmware updates. I think that it is ridiculous that I may have to haul this or send it to some service center to perform the update for me when it is a built in feature that should be out of the box able to do this.

PLEASE: any more suggestions?

Found the Firmware Upgrade option within the Web Interface under System Setup --> Option 3....attempted, same unsuccessful results.
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