The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread - Page 566

Exactly, that is the frustrating part. My Denon receiver remote worked just fine before the addition of the Harmony 1. I went on Harmony's website to manually teach the commands I'm having issues with and that still didn't work.

***EDIT*** I just covered the Harmony with a blanket and the Denon is fully functioning. So the IR from each remote must of been interfering with the other. However, I still cant get the Harmony to do certain functions with the Denon covered up. At least I have one working and I can run Audyssey.

Thanks for the help JD.

Just picks up an open box 2312 for a little bit less than the A4L refurb price so I think I got a decent deal. Guess I have some reading up to do :-)

Yep, you got a deal......and you beat me to it fair and square. I must have walked in right after you left!

Picked it up at the Noblesville store between 4:30 and 5:0.

Help! My receiver is showing the BluRay Audio from my Blu-Ray player as 2 channels instead of 5.1. It's not playing in DTS or DD. It is playing only in surround simulation, i.e., Pro logic , Cinema, NEO 6. Why? Is this normal? How can I fix this?

Lots of troubleshooting tips provided in post #3 of this thread to include the one below ....

http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread#user_L27

Bought and open box unit yesterday and I just wanted to test it out to make sure everything was working. I tried looking through the troubleshooting and can't seem to find a fix for the following.

I am not getting any sound out and I cannot get any setup to show up on the screen.

1. I am not getting any sound when going Cable > Receiver>TV all via HDMI trying multiple cables. I also tried Cable>TV via HDMI and then TV>Receiver via optical.

2. When I plug in the mic it says Audyssey Calibration on the receiver but nothing is showing up on the screen. I also did not get a correct remote(i was given a RC-1168) but I set my Harmony One up to control it and still cannot get the on screen menu's to pull up.

Should I just take it back and tell them the issues I am having or should I see if they have a remote they can give me and see if that will let me access the menus to see if I can get it working that way?

Prior to exchanging the 2312CI, try resetting the microprocessor as noted in post #5 of this thread.

I did multiple times

Is the cable box your only source? Do other sources experience the same issue? If yes, take it back.

I have other stuff in my living room I can unhook, I wa just hoping not to have to unhook anything. I'll try that out first.

Tried my ps3 as well an still no sound so I guess I'll be making a trip back to Best Buy.

Well I managed to fix it by going to the BluRay player's sound menu and changing the output setting from "PCM Stereo" to "Bitsream (Surround)"

Can I use a toslink mini-plug adapter with my laptop (which has an optical audio (mini Toslink) out) in order to run an optical cable from my laptop to my Denon 1712 so that I can play FLAC files?

http://www.monoprice.com/products/product.asp?c_id=104&cp_id=10423&cs_id=1042301&p_id=2671&seq=1&format=1#largeimage

Any difference running optical vs hdmi from my laptop to AVR for FLAC?
Edited by p3Orion - 1/21/13 at 5:07pm

Hey Everyone

So i bought this receiver, however i dont plan on opening it for a couple months until we move into our house and its hooked up to the 5.1 system. Would that pose any issues? I understand if its defective i cannot return it, but thats when the warranty would come into play. Please let me know your thoughts.

It might be too late, but do verify that the company that sold it to you is an authorized reseller. Otherwise there's no warranty.

You're welcome.

I would suggest that that Harmony is faulty. It should not be interfering. Perhaps there is a stuck contact or something, because it just shouldn't do that. I'll bet it's eating battery power like Pringles, too.

I got it from Best Buy's Magnolia Department. I believe they are authorized. Would there be an issue leaving it in the box for a few months without use or should i use it. I haven't even turned it on yet.

Magnolia's authorized, so that's not a problem. By keeping it in a box for more than 30 days, though, you're losing out on the opportunity to swap it immediately to fix a problem. Warranty repairs sometimes can take weeks, along with the potential for damage during shipping. In other words, if you can test it in your current sound system, do so.

Ok thanks...i am new to this so pardon my ignorance. All i have is a soundbar and a sub, would that be enough to test it?

A soundbar and sub would be fine for audio outputs, along with a TV. A disc player (DVD or BD) with an HDMI connection would be OK for checking the inputs.

Do you have a network connection so its firmware could be updated and its streaming features could be checked?

You'd be primarily looking for things which simply don't work and thus would be kicking yourself about later. Subtle failures probably would take quite a while to find, anyhow.

I can move the router and modem and attach it to the receiver, im assuming its not wireless, although i do have a wireless USB.

I can definitely connect a bluray, PS3, Fios cable box, soundbar and sub to make sure it all works, as well as update the firmware, which im hoping is pretty straightforward

Thanks

Question, I haven't seen mentioned before but there are a lot of pages:

I just bought a second subwoofer. When I connect it to my 2312, can I run audyssey normally or do I need to dig in the menus to set it to a 5.2 setup? I assume the settings on both subwoofers should be the same (phase, volume, etc...)?

I'm experiencing an overscan issue with my Denon 1712 and ST50. If I connect my PS3 and XBOX 360 directly to my ST50 via HDMI (I tried HDMI 1 and 2) using zero overscan (HD Size 2 on the ST50) the image fits perfectly, but when I connect my consoles to the AVR and the AVR to my ST50 the image is shifted over to the right slightly leaving 1-2 rows of black pixels. Any explanation for this?

Hi I have a Denon AVR-1912 and an AVR-1613. I noticed on the network menu that it has a "Media Server" option to choose.

Am I able to set up my Apple computer as a "Media server" that can be accessed by my Denon Receivers? (Granted I can already do this with my PS3 and my Apple TV, but I am curious about what you can do with the Denon "Media Server" option.) I had a hard time finding any useful information with a search. Thanks!

Refer to p. 46 in the 1613 Owner's manual or p. 28 in the 1912 Owner's manual.

http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#user_K1