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The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread - Page 577

post #17281 of 17928
It's probably just a matter of setting up your input sources appropriately. You'll need to assign the composite component input and audio input you wish to use to the same input setting.

Or you can take the easy way out and buy a Wii2hdmi dongle.


It seems that in my early morning funk I typed 'composite' and not 'component', which was my intention.
Edited by JD in NJ - 2/20/13 at 11:01am
post #17282 of 17928
Quote:
Originally Posted by larkowski1 View Post

So this afternoon, I was listening to music at very moderate volume (-30) on my 2312 and the 2 front (L and R) speakers cut out accompanied by a relay click. After a few minutes, they come back on again with a click. The display says nothing out of the ordinary, no messages, blinking lights, etc. So far, I've checked the speaker wires (swapped them with the ones from my bedroom setup) and if anything the problem is worse. This evening, it did it again several times on lower volume while watching TV (different input and connection - hdmi from the music this afternoon - optical toslink cable). In 5.1 mode, the center and rears are fine. I've also tried unplugging the unit for a few minutes with no change.

I can swap my speakers (PSB T45s) with my bookshelves from the bedroom (Monitor Audio RS1). I can also do a microprocessor reset. Is there anything else I should be trying or is it time to go receiver shopping again pending those other two things I just mentioned? I bought it refurbished over a year ago, so my warranty is out....

A little update here. I said yesterday that I did the microprocessor reset (multiple times) with no change. I brought my 11 year old Sony ES down from the bedroom so the family could use the setup while the Denon was out of commission, boxed the 2312 up, and called them on my way to work. The guy on the phone wanted to do a bunch of troubleshooting. So anyway, I didn't get home until late last night, but I got the Denon back out and hooked it to my Monitor Audios in preparation for another phone call this morning. It worked fine. I watched TV for over an hour with no hiccup (albeit at very low volume). Damnit. I did reset the microprocessor again before turning it on and it had been unplugged all day, but I had tried these speakers and wires in the living room already.

Now I guess I'll put it back in the living room with the PSBs and see what happens. If it works down there, I'll wait to see if it comes back. If it doesn't work, I'll have to troubleshoot the PSB speakers and wires again, but they are currently working fine with the Sony ES receiver.... I'm confused.
post #17283 of 17928
Hello peeps ,

I need help here. I recently bought a psa xv15 with pioneer fs52 fronts and matching center for surrounds I'm using my onkyo ht-3400 HTIB speakers for now. I just bought the denon avr 1712 . I haven't messed with audyssey yet but I wanted to hear my xv15 real quick, so I set all speakers to small and crossovet to 80zh as people recommended and for some reason when I tried playing music I can barely hear bass on my xv15 its not pounding how people say it should... I know I'm doing something wrong with my receiver settings. Plz help im totally new this and I'm lost... Thanks
post #17284 of 17928
Quote:
Originally Posted by JD in NJ View Post

It's probably just a matter of setting up your input sources appropriately. You'll need to assign the composite input and audio input you wish to use to the same input setting.

Or you can take the easy way out and buy a Wii2hdmi dongle.

Hi JD in NJ, component (green,blue,red) inputs are assignable but composite (yellow, red & white) inputs are not.
Quote:
Originally Posted by ReSultZ View Post

Oh and I have a 3312Ci and am using Component video wires for the Wii.

Hi ReSultZ, if DVD source name is not being used, connect Wii video to Component 1 (DVD) and the audio Audio jacks label DVD then rename it "Wii".
post #17285 of 17928
Just set up Airplay a couple weeks ago, everything seemed to work fine streaming music from iPhone 4s and iPad (3rd of 4th gen, can't remember, its the retina one)...

I think I remember it automatically detecting my command from the phone or iPad. Now I get nothing from either. When I chose the airplay source it illuminates in orange, whereas I think it used to be blue when it was working.

May or may not be a coincidence, but I updated firmware recently, and iOS, but I'm pretty sure everything was working since then. but not for very long.

sound familiar to anyone??

hope this is posted in the correct place.
post #17286 of 17928
Hey thx 4 the response cool.gif
Will I still get DPLII?
Oh and how can I get widescreen?
post #17287 of 17928
Quote:
Originally Posted by goalsnine View Post

Hello peeps ,

I need help here. I recently bought a psa xv15 with pioneer fs52 fronts and matching center for surrounds I'm using my onkyo ht-3400 HTIB speakers for now. I just bought the denon avr 1712 . I haven't messed with audyssey yet but I wanted to hear my xv15 real quick, so I set all speakers to small and crossovet to 80zh as people recommended and for some reason when I tried playing music I can barely hear bass on my xv15 its not pounding how people say it should... I know I'm doing something wrong with my receiver settings. Plz help im totally new this and I'm lost... Thanks

What surround mode are you using? Stereo? Is the sub set to about 9 o'clock in terms of volume (ie. about 1/4 of max)?
post #17288 of 17928
Quote:
Originally Posted by jdsmoothie View Post

What surround mode are you using? Stereo? Is the sub set to about 9 o'clock in terms of volume (ie. about 1/4 of max)?
JD, he posted the same on the PSA website. We all recommended that he run Audyssey first. With this particular sub, the gain is normally set to the 1-2 o'clock position. He said that's where it was set. He was going to complete his Audyssey cal and get back with us. He is also using streaming media so I told him to try a blu ray or some better content than what he originally tried.
post #17289 of 17928
Oh .. okay. Thanks for the followup. smile.gif
post #17290 of 17928
I have the Denon 1612 AVR with standby passthrough function which works fine and I'm able to get video & audio through the tv(Panasonic st50) speakers. However when I power the avr on, I get video but no audio through the tv speakers. I have enabled hdmi cec on the receiver and viera link on my panasonic st50 since standyby passthrough working. Anyone have any idea why this is? I don't have the 5.1 speakers yet, but I want to be able to use the tv speakers in conjunction with the 5.1 setup. I don't want to use optical because I want to be able to turn on/off the tv and the receiver at the same time with hdmi link.

edit: I got it working but only if I turn off the tv, then turn on the tv again, then the sound from the tv will work. I don't want to have to do this every time to use the tv speakers with the home theater speakers for other sources like my blu ray player, even if i use optical for my sat/cable source.

is my unit defective?
Edited by rahkz - 2/21/13 at 1:37pm
post #17291 of 17928
i've not been able to figure how to keep TV speakers on at the same time as home theater smile.gif
post #17292 of 17928
well i figured it out. its weird. i have to turn off the tv while the receiver is on, then turn on the tv again. Then the audio source is unrecognized and just plays it through tv speakers without any "dolby digital"/surround sound enhancements. Anyone here have a solution to this without turning off/on the tv?
post #17293 of 17928
mine says speakers off when I do that
post #17294 of 17928
Any updates in the past month for 3312ci?
post #17295 of 17928
Last update was the Pandora update. It has been over a month I think. Nothing since then in the US.
post #17296 of 17928
Quote:
Originally Posted by rahkz View Post

I have the Denon 1612 AVR with standby passthrough function which works fine and I'm able to get video & audio through the tv(Panasonic st50) speakers. However when I power the avr on, I get video but no audio through the tv speakers. I have enabled hdmi cec on the receiver and viera link on my panasonic st50 since standyby passthrough working. Anyone have any idea why this is? I don't have the 5.1 speakers yet, but I want to be able to use the tv speakers in conjunction with the 5.1 setup. I don't want to use optical because I want to be able to turn on/off the tv and the receiver at the same time with hdmi link.

edit: I got it working but only if I turn off the tv, then turn on the tv again, then the sound from the tv will work. I don't want to have to do this every time to use the tv speakers with the home theater speakers for other sources like my blu ray player, even if i use optical for my sat/cable source.

is my unit defective?

The "HDMI Audio Out" setting (p. 62 OM) must be set to "TV" in order to pass the HDMI audio to the TV when the AVR is ON.
post #17297 of 17928
yea i've done that, but that doesn't work... Do i have a defective unit then?
I spoke to a denon tech but he said i had to turn off hdmi control. If i do that then I have to keep the receiver on every time to watch anything. It sucks that receivers these days don't have automatic standby switching, because every time I switch sources I have to turn the avr on when I just want to use the tv speakers.
post #17298 of 17928
HDMI-CEC on the TV shouldn't have to be ON to simply pass the audio to the TV speakers so disable it.
post #17299 of 17928
Having some trouble with my 1912 and trying to stream 5.1 content (Netflix, Amazon, etc) from both a Roku 2 XS and Sony S580 Blu-Ray player.

Both the Roku and the Sony output everything properly as either DD or DD+, and they show up on the receiver's display over HDM properly also, meaning the 1912 is reading the signal ok, but the output is always stereo, 2.1 basically.

I've tweaked every Input/Output setting the 1912 allows but just can't get it to properly decode/play the true 5.1 signal for some reason. Output from non-streaming sources (DVR and the Sony S580 when playing an actual blu-ray disc) are fine, both do 5.1 automatically.
post #17300 of 17928
Quote:
Originally Posted by jdsmoothie View Post

HDMI-CEC on the TV shouldn't have to be ON to simply pass the audio to the TV speakers so disable it.
ty but i've tried and it still doesn't work. I hope denon is paying you because their customer service thinks I'm really really dumb like I don't know what I'm talking about. I told the guy my tv has arc at hdmi port 2 like 3 times. He told me to turn off hdmi control on the receiver and voila i have audio on my tv, but... i now have no standby passthrough. I tried your reset microprocessor thing to no avail. So I'm guessing this is most likely a hdmi handshaking issue or whatever.
post #17301 of 17928
^^
Without any speakers in your setup, ARC would not apply in this case, although once you do have speakers and if you want to use both ARC and HDMI Standby pass-through, you'll likely want to connect an optical cable from the TV to the AVR instead otherwise there will likely be a conflict. For your current issue, you may have to set the source to STEREO in order for it to pass to the TV while the AVR is ON.
Edited by jdsmoothie - 2/22/13 at 3:37am
post #17302 of 17928
Quote:
Originally Posted by Mako88888 View Post

Having some trouble with my 1912 and trying to stream 5.1 content (Netflix, Amazon, etc) from both a Roku 2 XS and Sony S580 Blu-Ray player.

Both the Roku and the Sony output everything properly as either DD or DD+, and they show up on the receiver's display over HDM properly also, meaning the 1912 is reading the signal ok, but the output is always stereo, 2.1 basically.

I've tweaked every Input/Output setting the 1912 allows but just can't get it to properly decode/play the true 5.1 signal for some reason. Output from non-streaming sources (DVR and the Sony S580 when playing an actual blu-ray disc) are fine, both do 5.1 automatically.

If DD is playing from some sources but not others, then it is most likely a source issue. Some sources will pass a stereo 2.0 signal over a 5.1 track resulting in audio only from the FL/FR speakers (although more common with cable/sat boxes). Try resetting all devices.
post #17303 of 17928
Doub
Quote:
Originally Posted by rahkz View Post

ty but i've tried and it still doesn't work. I hope denon is paying you because their customer service thinks I'm really really dumb like I don't know what I'm talking about. I told the guy my tv has arc at hdmi port 2 like 3 times. He told me to turn off hdmi control on the receiver and voila i have audio on my tv, but... i now have no standby passthrough. I tried your reset microprocessor thing to no avail. So I'm guessing this is most likely a hdmi handshaking issue or whatever.
double check your tv audio settings too. You will find a combo that works. I did.
post #17304 of 17928
Quote:
Originally Posted by jdsmoothie View Post

If DD is playing from some sources but not others, then it is most likely a source issue. Some sources will pass a stereo 2.0 signal over a 5.1 track resulting in audio only from the FL/FR speakers (although more common with cable/sat boxes). Try resetting all devices.

Yeah it's strange because the source material itself is verified to be 5.1 (things like House of Cards on Netflix, Ghost Protocol on Amazon, etc), and the setting of the source device is also set to 5.1 properly (Roku 2 XS option, Sony S580 option, etc).

Normally I'd just assume it's something in the 1912 that I missed like accidentally having an input mode set to 2.0 or 2.1 by accident but this isn't the case because it's not even allowing me to up it to PLII or any of the other usual tricks. Stereo only. Frustrating for sure.
post #17305 of 17928
As long as the front panel display is showing DD/DTS 5.1 (regardless of the fact that you're only hearing 2 CH), there's no reason for the AVR to activate a 5.1 simulation mode.
post #17306 of 17928
Well, new data in on my 2312 problem. After nearly a week of flawless performance on my second system with my Monitor Audio bookshelves, I moved the 2312 back to the living room tonight. After 2 min, the main channels cut out again with a relay click (again, no indication of a problem on the display). So I started systematically replacing things. First, I switched from the PSBs to the Monitor Audios. No change. After resetting the microprocessor a few times, I got the main channels back, but they cut out again. So I swapped the speaker wires. Same thing. I started unplugging the other channels since my 2nd system is 2.0. Same result.

Then it hit me. The only thing that was different was the power. Both systems are plugged into surge protectors. I plugged the Denon straight into the wall, and it's been 30 min with basically no issues. It made a weird clicking noise once after about a min, but it didn't go out and hasn't done it since. I just reloaded my config.dat and all seems well, although I need to crank it tomorrow when the kids aren't sleeping and get some time in to be more sure. Since it's plugged in directly to the wall, I don't really know if the surge protector needs to be replaced, or if I have too many things plugged in, but so far so good. If this turns out to fix my problem, do you think there is something wrong with the Denon as it never did this during the first 10 months of its life? I still have a couple other tests to give a little more info, but I think I'm getting closer to solving this.
post #17307 of 17928
Could be a bad relay in the 2312.
I would never plug it directly in the wall. Use a UPS and a surge protector.
I had a surge in December when the power went out. My UPS for this home theater was plugged into a TrippLite Isobar. The MOV's burned in the TrippLite but the UPS was fine. So was all my HT equipment.
Another Isobar had the MOV's burn during that surge too. That had a 2 UPS's plugged into it. Those were fine as was all the computer gear.
My fridge, which was plugged directly into an outlet, had a control module that burned in that surge. $270 fix. That fridge has a surge protector now.
post #17308 of 17928
I definitely won't leave it plugged into the wall. I'll get a new surge protector asap, but for now, I'm still diagnosing my problem. Over an hour with no issues. I'll know more tomorrow.
post #17309 of 17928
You may want to also consider having an electrician install a "whole house" surge supressor to your outdoor power box (generally runs about $150-$200 plus labor).
post #17310 of 17928
Definitely get an electrician in to check your house's wiring. Your symptoms are consistent with an intermittent connection in the room's wiring, which could lead to a fire in the worst case.

edited to add:
Of course, there are other possibilities for causes of intermittent drops in line voltage -- like motors in refrigerators, freezers & air conditioners -- but the consequences of it being the worst case are not good.
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