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The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread - Page 581

post #17401 of 17917
3/8/13 at 2:46pm
Quote:
Originally Posted by pieandchips View Post

One for JD and BP and anyone else interested:

2112ci

Just a FYI that I was experiencing what I believe(d) to be a faulty HDMI board - Randomly the unit would flick to HDMI 2.
A processor reset seemed to cure it for about 6 months then it came back again.
Another processor reset (10 times at once to be sure) and it was still doing it. At least three times a session of a few hours.

Just for the heck of it I set the system into HDMI Control ON (Standby Source - Last / Power Off Control - Off)
I have not had the issue for a good three weeks.

Not sure why/what/how, but there you go.


Do you have cec equipment including your Panel that maybe fudging your inputs? If so do some testing, switch on and off your CEC, (equipment) on different inputs and see if you can narrow it down to recreate the problem. If by testing you find what is causing the input to randomly jump and it is cec simply turn it off. On the other hand if it is not any cec and it is your avr being defective I would get it serviced under warranty.

CEC is not very well implemented with different manufacturer having their own protocol.
Edited by spager - 3/8/13 at 3:07pm
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post #17402 of 17917
3/8/13 at 2:52pm
^ No CEC. It is turned off on my Samsung TV and my HTPC does not support it. No other inputs.
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post #17403 of 17917
3/8/13 at 3:12pm
frown.gif
Quote:
Originally Posted by pieandchips View Post

^ No CEC. It is turned off on my Samsung TV and my HTPC does not support it. No other inputs.

Sounds like faulty Hdmi board if the problem reoccurs I think it is time for service.frown.gif
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post #17404 of 17917
3/8/13 at 8:42pm
But ironically it is working without issue now. For how long I don't know of course.
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post #17405 of 17917
3/8/13 at 9:49pm
things like that don't get better with age
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post #17406 of 17917
3/9/13 at 3:06am
Quote:
Originally Posted by pieandchips View Post

But ironically it is working without issue now. For how long I don't know of course.

HDMI connectivity can be finicky at best. Be mindful of your 3 year warranty expiration date and if the unit was purchased with a credit card, whether your card issuer adds an additional year making it 4 years.
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post #17407 of 17917
3/9/13 at 9:42am
What's the "trick" to LOADing a SAVEd config file on the 3312CI?

So I'm in my fourth hour and third attempt to reload the config file that I successfully saved this morning. Every five minutes or so, Firefox displays the following message:
Quote:
The connection was reset

The connection to the server was reset while the page was loading.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

... followed with a "Try Again" button, which then leads to "Resend" or "Cancel", to which I click Resend.

It did that for over an hour so I repeated the microporcessor reset and started over again... three times. The TV screen flickers every few minutes so it appears that something is happening.

Note that the only "setup" I do is enable network standy, then connect with the browser.

I'm beginning to think that it will be much easier to just walk thru all the setups from memory... my memory.

This is a herdwired 100MB network with no other network activity. Any recommendations?
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post #17408 of 17917
3/9/13 at 10:01am
Use IE
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post #17409 of 17917
3/9/13 at 10:29am
Thanks.. that did it. I was going by Batpig's suggestion in the faq to use Firefox, but I should have known better when I noticed that Denon's web interface uses ASP.
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post #17410 of 17917
3/9/13 at 10:39am
Er .. if you are referring to post #3 that would be my FAQ and it also suggests as an alternative setting the "Network Standby" to OFF when using IE. smile.gif
Edited by jdsmoothie - 3/9/13 at 10:52am
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post #17411 of 17917
3/9/13 at 11:31am
Quote:
Originally Posted by jdsmoothie View Post

Er .. if you are referring to post #3 that would be my FAQ and it also suggests as an alternative setting the "Network Standby" to OFF when using IE. smile.gif

Sorry - you are correct on all counts. I actually have had standby OFF all this time, but misread and turned it ON when the load didn't work. Also I normally use Firefox for EVERYTHING, so didn't even consider IE after reading your remark "If you are having difficulty using IE, try using Firefox"... in my case, I always use Firefox first and only fall back to IE only if Firefox won't load a webpage (usually ASP).

Thanks for getting me thru this. Now to see f the reset fixed any of the quirks that led me to try a reset... mainly, if I use a quick select button to turn on the AVR, then it will freeze and ignore all buttons on the remote and front panel, including the power button.
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post #17412 of 17917
3/9/13 at 11:46am
^^
Don't recall that being a firmware related issue, but at the very least ensure the firmware is up to date.
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post #17413 of 17917
3/9/13 at 1:57pm
Ok, very strange problem on my brand new 1713 AVR. After setting up the Audessey and updating to the latest firmware, the AVR only plays though the Front Left speaker in "Stereo" mode. Dolby and other surround modes use all speakers. I would think that the Stereo mode would at least use the FR and FL.
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post #17414 of 17917
3/9/13 at 2:00pm
Try unplugging it for a few minutes and see if that resolves the issue.
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post #17415 of 17917
3/9/13 at 2:31pm
Nope, still only one speaker.
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post #17416 of 17917
3/9/13 at 4:04pm
Then reset the microprocessor as noted in post #5 of this thread.
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post #17417 of 17917
3/9/13 at 6:18pm
Yep, reset processor, that fixed it, thanks.
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post #17418 of 17917
3/9/13 at 6:19pm
Sure. Don't forget to run Audyssey again. smile.gif
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post #17419 of 17917
3/9/13 at 6:19pm
you'll need to rerun Audyssey...and once you're satisfied use the Web Controller to save your settings, so, if you have to reset again...
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post #17420 of 17917
3/10/13 at 2:09pm
I have been playing with this Denon all day (several actually) and now have Pandora coming out of all 4 speakers and the subwoofer. Unfortunately the sound is extremely disjointed, with a "where the heck did that come from" thumpy bass. Turning off the Klipsch subwoofer makes no difference. Tried adjusting the "small/large", etc. Still awful.

Also, this Audessey microphone is nothing more than a gimmick. And manually setting or altering the balance, tone, etc. of the speakers is painstakingly difficult. Although the Denon is "supposed" to deliver superior sound quality to the Onkyo or its "Lexus brother" Integra, I'm wondering if that is indeed true.

With all these adjustments, all the time involved in setup and the abysmal quality of the sound, I just don't know what to do. As you know, the market is all AV. The number of networkable, multi-speaker, optical input, for stereo only products are very, very scarce.

1) Onkyo TX-850 (half price of my Denon 2112CI) http://www.amazon.com/Onkyo-TX-8050-Network-Stereo-Receiver/dp/B004UR486G

2) Integra DTM-40.4 - the so-called "boutique line" of Onkyo - not available for online purchase, only available from local retailer. Ugh.

Will either of these two units give me better quality sound and fewer setup headaches than the Denon 2112CI?

In conclusion, I feel that even if I do manage to get a "listenable" sound from this Denon, just navigating the remote to make even the simplest of adjustments gives me a migraine. I have been playing with this Denon for several days now, and I continue to feel that I purchased the wrong item for my needs - FLAC tunes from computer (via optical) and Pandora (via the net).

As I told one fellow in a moment of despair, "I am not your average idiot. I prefer to think of myself as a well above-average idiot".
Even my therapist is concerned that this Denon has pushed me over the edge. eek.gif

Seriously, I could really use some sound advice here.


++++++++

Present setup:

1) 2 Polk Audio floor-standing speakers

2) 2 Sony bookshelf speakers (wall mounted)

3) Klipsch subwoofer
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post #17421 of 17917
3/10/13 at 2:40pm
What is the gapless firmware update I've read about? Does it add support for uPnP commands and if so which ones? Did the xx12 receivers get it?

Thanks.
Steve
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post #17422 of 17917
3/10/13 at 3:38pm
Quote:
Originally Posted by IncurableGeek View Post

I have been playing with this Denon for several days now, and I continue to feel that I purchased the wrong item for my needs - FLAC tunes from computer (via optical) and Pandora (via the net).

How does it perform with internet radio, CD's, BD's? Denon's remote is a pain (yes, they replaced a bad remote with a worse remote). I shopped for Onkyo's and ended up with Denon... at this point, three of them actually. Nothing really wrong with them.
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post #17423 of 17917
3/10/13 at 7:42pm
Quote:
Originally Posted by IncurableGeek View Post

I have been playing with this Denon all day (several actually) and now have Pandora coming out of all 4 speakers and the subwoofer. Unfortunately the sound is extremely disjointed, with a "where the heck did that come from" thumpy bass. Turning off the Klipsch subwoofer makes no difference. Tried adjusting the "small/large", etc. Still awful.

Also, this Audessey microphone is nothing more than a gimmick. And manually setting or altering the balance, tone, etc. of the speakers is painstakingly difficult. Although the Denon is "supposed" to deliver superior sound quality to the Onkyo or its "Lexus brother" Integra, I'm wondering if that is indeed true.

With all these adjustments, all the time involved in setup and the abysmal quality of the sound, I just don't know what to do. As you know, the market is all AV. The number of networkable, multi-speaker, optical input, for stereo only products are very, very scarce.

1) Onkyo TX-850 (half price of my Denon 2112CI) http://www.amazon.com/Onkyo-TX-8050-Network-Stereo-Receiver/dp/B004UR486G

2) Integra DTM-40.4 - the so-called "boutique line" of Onkyo - not available for online purchase, only available from local retailer. Ugh.

Will either of these two units give me better quality sound and fewer setup headaches than the Denon 2112CI?

In conclusion, I feel that even if I do manage to get a "listenable" sound from this Denon, just navigating the remote to make even the simplest of adjustments gives me a migraine. I have been playing with this Denon for several days now, and I continue to feel that I purchased the wrong item for my needs - FLAC tunes from computer (via optical) and Pandora (via the net).

As I told one fellow in a moment of despair, "I am not your average idiot. I prefer to think of myself as a well above-average idiot".
Even my therapist is concerned that this Denon has pushed me over the edge. eek.gif

Seriously, I could really use some sound advice here.


++++++++

Present setup:

1) 2 Polk Audio floor-standing speakers

2) 2 Sony bookshelf speakers (wall mounted)

3) Klipsch subwoofer

I think you already know the answer. You should swap it out. Sounds like it is more than you need. Although I will say one thing, I have a 7.2 system and swapping out the avr with any other comparable avr will have limited effect in sound quality IMO but upgrading speakers will. With all do respect I would have to disagree on the Audyssey gimmic comment as it is highly respected in the audio reviews and for me having all the tweaks available to me from Audyssey lets me have it my way (sorry Burger King) and lets me tweak Everything to my taste and environment. It is a high learning curve though.
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post #17424 of 17917
3/10/13 at 7:59pm
Quote:
I think you already know the answer. You should swap it out. Sounds like it is more than you need.

To be perfectly forthright, I call this the Vietnam Complex. I've gotten so committed to the Denon (investment of time and money) that it's difficult to cut loose from it. I keep hoping for a "happy ending".

Two factors:

1) Even if I do manage to get acceptable sound from the Denon, just altering the balance and tone will end up being a "project" in itself. I will end up living in the arcane Setup Menu just to alter the balance or the bass, for example.

So a stereo receiver should be easier to deal with - simpler, only the controls I need.

2) Although the Onkyo TX-8050 does support 4 speakers and a sub pre-out, I doubt that it will have enough power to drive the 2 Polks and the 2 Sony's.

If I did jump to the Onkyo TX-8050, how would I manage side-to-side and front-to-back balance and tone control? Should I add another amp? If so how? What amp would be recommendable as a secondary?”

Bottom line: The sound belching out of the Denon is a whole new definition of "ugly". But will the Onkyo be any better sound quality? Many years ago I had a Sony amp, a Sony CD player and a pair of Infiniti speakers that spanked this much more expensive setup big time.

As far as the quality of my speakers being a factor, I can heartily say they are not. I just had not counted on AV setup to be this obtuse and this inflexible.
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post #17425 of 17917
3/11/13 at 3:39am
Since Saturday I got a strange problem with my Denon 3312. Last Friday I connected it to my home network for the first time and everything worked fine (internet radio, airplay streaming etc.). Saturday morning I got a status message that there was a firmware update for the receiver. The receiver started to search for the update and soon the message came that the TV-interface would be disabled during the update and the status update would be displayed on the screen of the 3312.

On the screen I've seen the update start with a estimated duration of 37 minutes. The update start's to download but at 48% download it starts over again and gets stuck in a loop. After about 24 hour's I decided to reset the update procedure by pushing the on button for 5 seconds. The receiver does a startup and then the loops starts again. Sometimes there is an error message shown (updating fail 14, or connection fail 38). After pushing the on/off button the update starts again.

A factory reset and a network reset don’t solve the problem, after restart the update loop starts automatically. But I'm not sure that the factory reset really works, the screen blinks one time and then it immediately shows the update status again. Is it even possible to do a factory reset when stuck in the update process??

Do you guys have any idea what I can do to cancel the update, or make it proceed till 100%? I already tried opening some ports on my router (ports 7776, 8888), changed the Ethernet cable and connecting the receiver directly at my modem.
I hope you guys can help, otherwise I have to send it to Denon for repair :-(
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post #17426 of 17917
3/11/13 at 9:00am
Incurable,

Have you listened to a high quality audio source (CD or equivalent) while the receiver is in "Direct" mode?

Direct disables all audio processing, so that should give you a sense of the quality of sound your speakers and room provide by themselves.

Next would be to try it with only bass management enabled (all speakers Small, crossovers at 80 Hz) but with Audyssey disabled. The quality of the sound should be better than Direct, since the subwoofer should be providing the lowest frequencies. If this actually sounds worse than Direct, I'd suspect a problem with the subwoofer placement (assuming the subwoofer is indeed working). You might need to do a "sub crawl" to find the best position for the subwoofer.

The next step would be to rerun Audyssey's calibration following the guidelines provided in the Audyssey FAQ at http://www.avsforum.com/t/795421/official-audyssey-thread-faq-in-post-1/51750#post_21782993 The instructions provided by Denon are overly simplified.

Remember to verify that the receiver has set the subwoofer's level to something other than -12dB. If it is at -12, then you need to turn down the volume level on the subwoofer itself and run the calibration again. Many people like to get the line level to a value close to 0.

If the resulting audio is worse than what simple bass management provided, then I'd suspect the microphone. Quite a few people have been reporting defective microphones recently. If you still have the Onkyo receiver and if it has the same tower-shaped microphone as the Denon, you might try recalibrating using the Onkyo's microphone.

I hope these suggestions help a little.
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post #17427 of 17917
3/11/13 at 10:01am
Will video streaming via DLNA ever be possible on a 2112? I've just installed PLEX on my iMac and am able to access my photos and music from the Media Server input on the 2112. The music access is not really a big deal since I can just play my iTunes library to the 2112 via Airplay. But having the photo access is nice. I did notice when accessing my iTunes directory via the Media Server that if I tried to play videos that the soundtrack from most of them would actually play and a still image would display. So I was wondering if someday a firmware update might unlock the ability to actually stream videos through the Media Server input. It seems like it should be possible, the signal is already there and the 2112 is capable of doing some basic video processing since it converts analog video to an hdmi signal. Anyone have any insight on this?

Regards,
Chris
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post #17428 of 17917
3/11/13 at 10:03am
Thread Starter 
Quote:
Will video streaming via DLNA ever be possible on a 2112?

No.
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post #17429 of 17917
3/11/13 at 4:11pm
Quote:
Originally Posted by catalano View Post

Will video streaming via DLNA ever be possible on a 2112? I've just installed PLEX on my iMac and am able to access my photos and music from the Media Server input on the 2112. The music access is not really a big deal since I can just play my iTunes library to the 2112 via Airplay. But having the photo access is nice. I did notice when accessing my iTunes directory via the Media Server that if I tried to play videos that the soundtrack from most of them would actually play and a still image would display. So I was wondering if someday a firmware update might unlock the ability to actually stream videos through the Media Server input. It seems like it should be possible, the signal is already there and the 2112 is capable of doing some basic video processing since it converts analog video to an hdmi signal. Anyone have any insight on this?

Regards,
Chris

Just use an Apple TV. smile.gif
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post #17430 of 17917
3/11/13 at 4:15pm
Quote:
Originally Posted by Rob1984 View Post

Since Saturday I got a strange problem with my Denon 3312. Last Friday I connected it to my home network for the first time and everything worked fine (internet radio, airplay streaming etc.). Saturday morning I got a status message that there was a firmware update for the receiver. The receiver started to search for the update and soon the message came that the TV-interface would be disabled during the update and the status update would be displayed on the screen of the 3312.

On the screen I've seen the update start with a estimated duration of 37 minutes. The update start's to download but at 48% download it starts over again and gets stuck in a loop. After about 24 hour's I decided to reset the update procedure by pushing the on button for 5 seconds. The receiver does a startup and then the loops starts again. Sometimes there is an error message shown (updating fail 14, or connection fail 38). After pushing the on/off button the update starts again.

A factory reset and a network reset don’t solve the problem, after restart the update loop starts automatically. But I'm not sure that the factory reset really works, the screen blinks one time and then it immediately shows the update status again. Is it even possible to do a factory reset when stuck in the update process??

Do you guys have any idea what I can do to cancel the update, or make it proceed till 100%? I already tried opening some ports on my router (ports 7776, 8888), changed the Ethernet cable and connecting the receiver directly at my modem.
I hope you guys can help, otherwise I have to send it to Denon for repair :-(

Try the tips suggested in post #6 of this thread and let it run overnight if necessary.
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AVS › AVS Forum › Audio › Receivers, Amps, and Processors › The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread