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The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread - Page 607

post #18181 of 18966
^^

You could have 2 activities for your Tv Box,1 for avr volume and another for tv volume, for if you ever want to use the pass through feature of the avr.
post #18182 of 18966
I have an AVR 1712. I recently purchased 2x Polk Audio T600.

I have it all wired up, I notice that the right front output is slightly (10-20%) is lower compared to the left front side.

I tried 2 different pairs of wires (16 gauge) as its in a 10x10 room. And i am getting the same results.

I switch the speaker that were connected to the right front output with the left and viva versa and at that point the other speaker was slightly lower in output.

So I am basically to the point where I feel it is not the speakers as they put out good sound when switched? I guess I could hook them up to the surround port and put on multi-channel stereo setting to see if the surround output equal sound to each speakers.Is there anyway I can guarantee it is not the speakers? I just purchased them on a crazy good deal and do not want to loose them.

I have an inkling it is the output from the receiver. Could it be the connector piece? Or is there a speaker balance setting or anything of that nature in the Receiver?

Can anyone provide some troubleshooting advice?

Thanks
post #18183 of 18966
Have you reran Audyssey?
post #18184 of 18966
Quote:
Originally Posted by spager View Post

Have you reran Audyssey?

I have not. I will give that a try later.

Is there anyway to have a default setting so I do not have to worry about the "optimal output" done through Audyssey?. I really just want equivalent sound from both pairs (front pairs equivalent with each other, and rear pair equivalent with each other).

This way I can test my new tower speaker output and performance, without the receiver modifying output to account for the setting in the room.
post #18185 of 18966
Since you have not ran Audyssey try a couple of microprocessor resets first. You could try multi ch stereo, Also check your Channel Levels and make sure they are not out of whack. You can make sure your speaker wire is lined up correctly to the positive and negative post on both avr and speaker post.
Edited by spager - 7/13/13 at 10:48am
post #18186 of 18966
This time, I am absolutely stumped. I cannot get my original Denon AVR-3312CI remote to work, period, end of story. The URC-WR7 programmable remote sort of saved my bacon, but not quite: when I selected TV as a source, the setup wizard threw me into a screen where I got THIS message:

SOURCE SETUP
Please select AUDIO connection.
Following options are
available
for audio connection.

Optical cable
Coaxial cable

Beneath that delightful message is a row of selections:

Select, Enter, Cancel

Cancel! Great! Uhhhh nope, the directional buttons surrounding the "Enter" button will let me choose between Optical cable and Coaxial cable, and that's IT. The directional (arrow) buttons WILL NOT ALLOW ME TO GET TO THE BOTTOM (Select, Enter, Cancel) ROW so I can cancel out of this particular setup, and the buttons will NOT take me back to the previous page -- the only way out of here is to select Optical cable or Coaxial cable (of which I have neither in my system, except the coax that goes to my Cisco cable box. Just when I thought I was out of the woods that the smarmy Denon rep led me into last week, I'm at a complete stop, and don't know how to get out of here. Helpfully, Denon's technical "support" -- and I use the word "support" very loosely -- only works Monday through Friday.

If anyone knows a way out of this particular thicket, please reply in the forum. I'm at a total dead-end.

Bart
Quote:
Originally Posted by bartbrn View Post

showing the Denon ready for the set-up wizard. I'M not ready -- I have a lot of Batpig's info to get through, as this truly IS the first time I've set up an A/V receiver of this complexity.

I guess I'm just too stupid to own this thing. I got through the 8-step Audyssey process just fine, I was able to assign all the inputs as they're connected, then for reasons I cannot explain, when it asked if I wanted to set up other devices, I foolishly said "yes," and tried to set up the TV (second source from left in the "Video" row.
post #18187 of 18966
Bart don't select TV as a source, select sat/cbl, unless you are trying to use your tv with an antenna.
post #18188 of 18966
Sancho and everyone -- I didn't really mean to select TV as a source, but once I got into it, I couldn't find my way out. So, like my obstinate farmer forebears, I just bulled my way through somehow. One of my problems with the Denon remote is that I was too far off axis to get a signal to the IR. It all works now... why? I have no idea.

Thanks!

Bart
post #18189 of 18966
Pm @ you, Bart
post #18190 of 18966
Quote:
Originally Posted by SanchoPanza View Post

Bart don't select TV as a source, select sat/cbl, unless you are trying to use your tv with an antenna.
If i want to watch Netflix from my tv, it always go directly on the TV source. That's how it works? It is so annoying coz under the settings i delete the TV source so that every time i turn on my avr it fits directly to sat/cbl.
post #18191 of 18966
Yes, IF you do Netflix over the net & not through a device like a Blu ray player.
post #18192 of 18966
Can anyone tell me, now that this thing SEEMS to be set up more or less correctly, how to go back in and change the input names?

ALSO, when my son-in-law set all this up, before the Denon rep from hell completely hosed it for me and set everything back to default, he (my son-in-law) had plugged the HDMI cable from my Roku 3 into the "Game 1" port, and had renamed "Game 1" to "Roku." TWO QUESTIONS:

1. As I understand it (which is hardly at all), the game ports ONLY provide stereo output. If this is true, is it straight 2-channel (left and right main speaker), or does it also send signal to my powered sub?

2. If it's true that the game ports ONLY provide stereo output, would I gain anything in terms of audio if I moved the Roku-to-AVR connection to another input, like "Aux" or some other input port?

3. When I turned the system on this morning, I got a message -- I THINK (not sure) from Panasonic -- that there was a new firmware update. However, I was in SAT/CBL (set-top Cisco cable box) mode, so the firmware notice could have been from Panasonic, Denon, or Comcast/Cisco. I tried shutting down the TV and Cable box, powering up the cable box, then powering up the Panasonic TV, but the notice did NOT reappear. Not that I think a firmware update is going to make a huge difference, but I WOULD like to track it down and install it -- can anyone suggest a routine by which I can check the cable box, the Panasonic TV, and the Denon separately to find out which device has new firmware?

Still trying to straighten out my programmable remote -- the TV input assignment was a mistake -- any clues on how to get rid of it?

Thanks!

Bart
post #18193 of 18966
^^
1. The GAME input is no different than any other HDMI input ... stereo or multi channel.
2. See #1.
3. Sure. Disconnect the HDMI cable from the cable box to the AVR as well as the HDMI cable from the AVR to the TV. Turn the TV on. Any notice? No, then plug the HDMI cable from the AVR to the TV and turn the AVR on. Any notice? (although note that a notice for the AVR should also display on the front panel display of the AVR). No, then plug in the HDMI cable from the cable box to the AVR and turn on the cable box.

To change the input source name ... review the following from p. 94 of your Owner's manual ...

post #18194 of 18966
Thanks, JD -- got it!

Peace

Bart
post #18195 of 18966
Quote:
Originally Posted by spager View Post

Since you have not ran Audyssey try a couple of microprocessor resets first. You could try multi ch stereo, Also check your Channel Levels and make sure they are not out of whack. You can make sure your speaker wire is lined up correctly to the positive and negative post on both avr and speaker post.

Did some tweaking, re-ran audyssey, and now it seems to sound pretty balanced. I will try a variety of things over the next couple of weeks to test this sucker out.
Thanks guys
post #18196 of 18966
^^

If the problem amp is still not outputting properly give Denon a call for possible service if after tweaks and further testing as well as a couple of micro resets do not solve the issue.
post #18197 of 18966
I purchased the 3312ci with the Amazon deal a while back, and use it as a Pre/Pro with a B&K amp. All has been working fine until a few weeks ago when the HDMI video started to randomly cut out. Whether playing bluray discs or watching cable, the video will cut out from time to time, but the audio remains. The only way to get the video back is to turn off the Denon and power it back on. Has anyone else seen this? I feel like it's happening more often now.

I am sending the video to a JVC projector, but because the video is all being sent through the receiver, and the fact that cycling the receiver fixes the problem, I tend to think that the issue is the Denon and not the JVC. Can anyone think of a good way to test to see where the failure actually is? I thought about sending the HDMI straight from the bluray player to the projector, but I may have to keep it there for several days before knowing if the picture will cut out. That would be a big pain because I'd have to physically switch the HDMI connection to watch TV. If I have to go that route, I can, but I thought that maybe someone here either had the same issue in the past, or could think of a better way to test.
post #18198 of 18966
Ensure the HDMI cable from your AVR to the PJ is secure at both ends. Also if not already using an HDMI extender you may want to consider one from Monoprice especially if the HDMI cable is > 20'.
post #18199 of 18966
Quote:
Originally Posted by larkowski1 View Post

Well, I got my 2312 back yesterday (again) from Panurgy. For the second time, the receiver tested fine and no problem was diagnosed. I'm a little frustrated to say the least. For those that don't want to scroll back looking, the receiver randomly makes a relay click noise, and certain channels will cut out complete (no sound). A few seconds to several minutes later, it clicks again and the channels will come back. About 3-4 months back, it started happening to the main L and R channels (together). It got more and more frequent until I sent it in. It happened regardless of input and volume. If I did a microprocessor reset (or several) during the time a channel doesn't work, it doesn't work after the reset either. It only came back after plugging it back in and letting it click again. The first time I sent it in, they found nothing, but said the unit was cleaned. After I got it back, it was good for nearly 2 months, and a week or so ago, started doing it with the center channel. When the main channels were doing it 2 months ago, I switched out my PSB T45s with my Monitor Audio RS1s and it still did it. I've switched speaker wires, etc. I've even switched plug strips and tried plugging it in directly to the wall. The only thing I haven't really switched out are HDMI cables. I've tried rearranging them, but I don't really have extras and they are all Monoprice 28 AWG cables. Any ideas? Could this be an HDMI issue? Also, I have a non-HDMI Sony ES that drives all my speakers with all my cables flawlessly, but again, no HDMI, so that's the only thing I haven't isolated.

I bought an X2000 because I'm afraid to continue forward without a warranty since this one was a refurb, but I'm afraid to hook it up and have it do the same thing. Ideas?

 

I also have the 2312 and just now my receiver started to do this... I hear a relay click and my center channel goes out. A few seconds later I hear the relay click and the center comes back on.... WHYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY

post #18200 of 18966
I have a 3312 hooked up to my directv hr34 DVR. When I use my DTV remote to control the volume it does not control the volume output on the 3312. I see come on the screen the DTV volume display but nothing happens bid like to set the 3312 volume to a fixed level then just use the DTV volume to adjust up and down. Is this possible?
post #18201 of 18966
Quote:
Originally Posted by Mrkazador View Post

I also have the 2312 and just now my receiver started to do this... I hear a relay click and my center channel goes out. A few seconds later I hear the relay click and the center comes back on.... WHYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY

I never did figure mine out. Sent it to Denon 2x, both times it came back with "tested to factory specs, no problem found". Is your's a refurb? Also do you have a sub?
Edited by larkowski1 - 7/18/13 at 8:03pm
post #18202 of 18966
Mine was bought new so it has a 3 year warranty. Yes I do have a sub. Just the other day the volume on the receiver was on the lowest volume with no audio being played. I was using the htpc and about 30mins of the receiver being on i heard it click. What's weird is that I watched about 5 movies since then and the problem didn't comeback.

What I'm worried about is that they won't find the problem like you mentioned. Luckily there is an authorized repair center 5 miles from where I live.
post #18203 of 18966
Quote:
Originally Posted by mountainears View Post

I have a 3312 hooked up to my directv hr34 DVR. When I use my DTV remote to control the volume it does not control the volume output on the 3312. I see come on the screen the DTV volume display but nothing happens bid like to set the 3312 volume to a fixed level then just use the DTV volume to adjust up and down. Is this possible?

Been awhile since I used DTV, but you likely have to program the AVR into the DTV "Aux" setting on the remote.
post #18204 of 18966
I just purchased an avr2113 and already have a 2112. When using the 2112, I have several (one in each room) URC Universal Remote Control keypads. The keypads are programmed with the preset IR codes for every preset bin (example: keypad buttion1= avr bin A20= ircode a20.

There is no number keypad on the new AVR2113 remote? Per the manual, now to access the preset you must scroll through all the preset locations (say it isn't so!!). this would pretty much render all keypads useless.

The question is, on the new avr2113 are there hidden IR preset codes that are just not published. My suspicion is that the codes are still in the 2113 just not used by the factory remote

Thanks
post #18205 of 18966
Yea, I have programmed it into the DTV remote, but you have to flip a switch to control the Denon volume (too much for some people in the family). I was thinking the volume output through HDMI (from the DTV box) would be adjustable, it may not be though. Would make it pretty simple on volume control. Also, the DTV box is an RF remote, not IR, and it picks things up much better. With this setup, I could just leave the Denon on, at a fixed volume and my wife would never have to touch it.
post #18206 of 18966
Thread Starter 
Quote:
Originally Posted by ksblackbox View Post

I just purchased an avr2113 and already have a 2112. When using the 2112, I have several (one in each room) URC Universal Remote Control keypads. The keypads are programmed with the preset IR codes for every preset bin (example: keypad buttion1= avr bin A20= ircode a20.

There is no number keypad on the new AVR2113 remote? Per the manual, now to access the preset you must scroll through all the preset locations (say it isn't so!!). this would pretty much render all keypads useless.

The question is, on the new avr2113 are there hidden IR preset codes that are just not published. My suspicion is that the codes are still in the 2113 just not used by the factory remote

Thanks

Obvious question, but just in case -- have you tried the 2112 remote on the 2113? Since the 2112 has the numerical keypad on the remote, you should be able to tell if those codes are still "active" on the 2113. I highly doubt Denon would delete those buttons on the remote but then change the IR codes in the "background" to something else. A lot of times IR commands that disappear from the factory still function if you can source them (e.g. the Audyssey MultEQ and Dyn EQ/Vol buttons from previous models work on xx12 and xx13 models) but it's unlikely that they would delete them from the remote BUT then change the codes.

If you want here is a custom installer list of IR codes for the AVR 4520CI, I doubt the number keypad commands are different but it's worth a shot: https://dl.dropboxusercontent.com/u/34124823/AVR4520_IR_CODE_V01.pdf
post #18207 of 18966
Hi.
I have the denon avr 1912. I have been using it for over 18 months. I ran into a problem a few days back. The Net/usb mode has stopped working.
When I connect my ipod to the front usb panel and switch to net/usb mode it keeps showing connecting.....the ipod does not even power on which indicates that the ipod is not even getting power thru the usb port.
When I connect the avr to my adsl modem cum router using a network cable and switch to net/usb mode the same thing happens.
The net/usb menu does not even show up.
I have already tried resetting my avr micro processor and it has not resolved the issue.
Any help or advice wud be appreciated before I carry my avr to the service center
Edited by mahesh.sri - 7/20/13 at 3:48am
post #18208 of 18966
It what? Try doing a soft reset first (ie. unplug the unit for 10 minutes) and if still no joy then reset the microprocessor (p. 125).
post #18209 of 18966
Sorry submitted the post halfway. Updated it now
post #18210 of 18966
[sigh] bad news fellas,

just past my 1 year anniversary of this great 1612 receiver, I'll be taking it in to Abt for repair frown.gif

about a week or so ago, I was watching a dvd and when I turned on the AVR it turned off after a second and went into this on/off cycle. It stopped after I put in another blu ray and changed the order in which I turned everything on - so I chalked it up to some funky hdmi handshake issue.

2 nights ago, it happened again and would not stop, no matter what I played. If I left the unit in standby and just had the hdmi pass thru from player-->avr-->tv, everything was fine.

Based on the notes here, I disconnected all the speaker wires and HDMIs and tried the unit again, but did not resolve issue.

Even after a microprocessor reset, still same problem frown.gif

I sent an email to AC4L explaining my problem and they responded saying it needs to be repaired by authorized dealer. They tried to give me my invoice but I dont think they attached it. I still have the email receipt, hopefully I can still use that. AC4L did say in the email that I had the 1 year warranty, which is good. I was afraid that they would say I missed the cutoff by a couple weeks- which would have really sucked. Im not trying to exploit any warranty or return policy, just want this fixed so i can enjoy it again. This reciever - with the Audessey - is great. Love the sound I got from my speakers, even the much-maligned PSW10!! tongue.gif

Hopefully these guys can fix it and - more importantly - tell me what caused the problem.

Hi JDSmoothie, I read your notes regarding the 2 intervals at which the light would blink red. Thing is, on my unit it blinked green the whole time. When I went into 'standby' mode, the light was continuously red (until I did the reset) Any idea if a blinking green means something different?
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