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The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread - Page 619

post #18541 of 18955
NO
post #18542 of 18955
Just to confirm - the Denon 2112C can use a 2nd subwoofer through the use of a Y-cable, correct?

I'm about to purchase a 2nd subwoofer in the morning and wanted to check with you guys before doing so.

Also, i purchased a Pioneer Elite BDP-62FD blu-ray player - is this compatible with my receiver and be able to support the 2nd subwoofer - 7.2 surround sound?

thanks
post #18543 of 18955
Correct. Any AVR with a single sub pre-out can add a second (or more) sub by simply adding a "Y" RCA cable. Ideally you'll want to place each sub equidistant from the main listening position (ie. mic #1) as Audyssey will treat the subs as a single sub.
post #18544 of 18955
Quote:
Originally Posted by Luisfc1972 View Post

1712 here

its been a long time since i visited this thead but i recently picked up some new speakers so i need to rerun audyssey. do i have to reboot the receiver and then run audyssey? i dont want to lose all those other settings i have on there but if they have to be erased to run audyssey again oh well so be it.

The Audyssey EQ only makes up a portion of the features offered on the AVR, so although you'll want to rerun Audyssey again when adding new speakers or another sub, or even just repositioning the speakers/sub, unless you are having other issues with the AVR, there is no need to reset the microprocessor, although it's a good idea to have any "owner unique" settings written down should you ever have to do a microprocessor reset.
post #18545 of 18955
Just ran Auddessey again since new in-wall speakers were installed and new subwoofer (Polk PSW110) was purchased. Followed the instructions listed in the Auddessey FAQ and Word document in this forum. My question is...why does it keep turning my subwoofer down to -12 level? When it is down to this level, it's not even audible. I have read the FAQ and it states that you might have to get used to less "booming" since it only brings the bass in at the correct time, but it never comes in. I'm having to go into Test Tone and adjust it up every time I start the receiver. What is the fix for this?
post #18546 of 18955
SurebutterCringe, it sounds like the gain on the sub itself is turned too low. Try turning up the gain on the sub, then re-run audessey. Ideally the sub level should come in somewhere between -3 and +3. Any less, the sub gain is too low and any higher, the sub gain is too high. I have an Energy S10.3 connected to my 1912 and had to run audessey three times to get it within the +/-3 number. Sounds great now. Hope this helps.

Steve R.
post #18547 of 18955
I find it disturbing that I can not stream spotify via airplay and there will be NO UPDATE for my 3312ci which isn't an entire year old. Shame on Denon for not upgrading the 12's. I realize that they want me to pony up another 1300 and I am not opposed to that however, It will most likely not say denon on the name plate..
post #18548 of 18955
Quote:
Originally Posted by SERBoston View Post

SurebutterCringe, it sounds like the gain on the sub itself is turned too low. Try turning up the gain on the sub, then re-run audessey. Ideally the sub level should come in somewhere between -3 and +3. Any less, the sub gain is too low and any higher, the sub gain is too high. I have an Energy S10.3 connected to my 1912 and had to run audessey three times to get it within the +/-3 number. Sounds great now. Hope this helps.

Steve R.

Steve,

Sorry, but you have that reversed. The gain knob on the subwoofer's amp needs to be turned down because it's too loud. Audyssey has already reduced its output as far as it can, to -12dB, and the subwoofer is still too loud.
post #18549 of 18955
Thread Starter 
Quote:
Originally Posted by kingofthecrate View Post

I find it disturbing that I can not stream spotify via airplay and there will be NO UPDATE for my 3312ci which isn't an entire year old. Shame on Denon for not upgrading the 12's. I realize that they want me to pony up another 1300 and I am not opposed to that however, It will most likely not say denon on the name plate..

Of course you can stream Spotify via Airplay. You can stream anything that supports Airplay, the receiver has Airplay. What it doesn't have is the Spotify streaming software built in natively, but you can stream from any other device that has Airplay output and a Spotify app.

The 3312ci is actually almost two years old now, FYI. I'm not sure why it's "shame" on Denon for not giving you new features for free; if you switch brands expecting some other manufacturer to treat you with more magnanimity then you are going to be dissapointed. Welcome to the world of consumer electronics, every year there are going to be new features that the previous year's model doesn't have. That's the way the industry works.
post #18550 of 18955
Selden Ball, you are correct. I did get it backwards. My apologies SurebutterCringe.
post #18551 of 18955
It's been a while since I've posted here....well, because everything's just been working great.

Yesterday while watching football on my TV (connected to my 3312 via HDMI, sourced as Dolby Digital 5.1 via network broadcast), I needed to go do some work in the backyard. I attempted to turn on Zone 2 and play the 2.0 sound to my outdoor speakers...no audio even when setting the source to TV or SOURCE. To test, Audio would come through Zone 2 via an AirPlay source, but not my TV feed. In order to accomplish this (TV played on both Main Zone and Zone 2), would I need to also have an optical cable from the TV to the 3312?

Otherwise, still in love with my 3312.
post #18552 of 18955
Thread Starter 
Just to be clear, you don't have an external cable/sat box correct? You are tuning the broadcast signal directly to the TV's internal tuner and then using ARC to pipe the 5.1 audio back from the TV right?

Zone 2 has limitations as you probably know; it will not play ANY audio from HDMI, and the only digital signals that will play to Zone 2 are 2.0 PCM over optical/coax connections. Any analog stereo source (to include stereo network streams like Airplay and Pandora) will play.
post #18553 of 18955
Quote:
Originally Posted by batpig View Post

Just to be clear, you don't have an external cable/sat box correct? You are tuning the broadcast signal directly to the TV's internal tuner and then using ARC to pipe the 5.1 audio back from the TV right?

Zone 2 has limitations as you probably know; it will not play ANY audio from HDMI, and the only digital signals that will play to Zone 2 are 2.0 PCM over optical/coax connections. Any analog stereo source (to include stereo network streams like Airplay and Pandora) will play.

Bingo Batpig. Grabbing my TV broadcast via OTA --> ARC to 3312. Looks like I won't be able to listen to football in the backyard when the wife puts me to work.

Thanks for the confirmation, my suspicions were correct.
post #18554 of 18955
^^
If you connect an optical cable from the TV to the AVR and pass only PCM 2.0 audio it will pass to Zone 2, or if the audio is DD 5.1, purchase a DD 5.1 optical --> analog converter.

http://www.bhphotovideo.com/bnh/controller/home?O=&sku=943587&is=REG&A=details&Q=
post #18555 of 18955
Hey guys,

I've had a Denon AVR-1712 for about a year now. Absolutely love it and have had no problems until recently.

If listening to music with the receiver above -30 dB it will go into protection mode (the blinking red light) after about a half hour of use. The unit is pretty warm when this happens, but I do have plenty of ventilation.

Does this seem out of character? I don't think I'm pushing it so hard for it to be going into protection mode.

Debating sending the unit in to Denon for warranty repairs, but don't want to deal with the shipping (and shipping costs) if this doesn't sound like a broken unit.

Anyway, has anyone had experience with this issue? Any advice?
post #18556 of 18955
How fast are the blinks?
post #18557 of 18955
Quote:
Originally Posted by mosquitocontrol View Post

Hey guys,

I've had a Denon AVR-1712 for about a year now. Absolutely love it and have had no problems until recently.

If listening to music with the receiver above -30 dB it will go into protection mode (the blinking red light) after about a half hour of use. The unit is pretty warm when this happens, but I do have plenty of ventilation.

Does this seem out of character? I don't think I'm pushing it so hard for it to be going into protection mode.

Debating sending the unit in to Denon for warranty repairs, but don't want to deal with the shipping (and shipping costs) if this doesn't sound like a broken unit.

Anyway, has anyone had experience with this issue? Any advice?

http://www.avsforum.com/t/1465528/the-official-2013-denon-e-series-x-series-avr-model-owners-thread-faq/0_100#user_B10
post #18558 of 18955
Quote:
Originally Posted by batpig View Post

No, Audyssey can only calibrate the main zone. You will have to manually configure the second zone speakers.

Got a DSPL If the mail today only to realize (i think) that the Denon 2312ci doesn't send test tones to zone 2. All 5.1 speakers will get the white noise but the speakers in zone 2 (off if a second amp) don't look to be part if the menu.

I assume that I need to get a source and play the test tone though these speakers and then calibrate -/+ for the decimals on the right and left in the zone 2 speaker setup menu? There does not seem to be a way to set the distance in zone 2 via the OSD GUI as one would do with for Zone 1.

Adding a few searches I did just in case someone is trying to find this info in the future:
Zone 2 test tone, denon zone 2 manual speaker setup, balancing zone 2 speakers with a DSPL
post #18559 of 18955
Hey guys, just wondering if anybody knows how much resistors & transistors cost to replace? My 1712 overheated & I believe they blew. I want to get it fixed locally so it will be done quicker, rather than send it away to where I bought it from. Just weighing the cost vs. quickness factors.

Thanks for any info
post #18560 of 18955

Check mouser.com or digikey.com if you know what parts you need.

post #18561 of 18955
mouser is great, especially their 3000+ page catalog!
post #18562 of 18955

Don't know if this is the place to post this but if not please redirect me.  

I have a denon 3312 avr and have had issues with network function for quite some time.  After that the hdmi1 out has been intermittently shutting off.  I recently got new speakers that draw more power and now the channels that run the new speakers are dead.  I run the new mains off of separate amps so the front left and right channels still work (using the preouts).  I run the new center and surrounds directly from the denon and after about 2 weeks the channels to these have died.  The back channel speakers are my old speakers and these still function.  I reset the microprocessor and the channels all worked for a short time and then the same 3 died again.  I am trying to decide if this is a software problem or if the amps are blown.  Anyone have any ideas.

post #18563 of 18955
I have no idea to offer, save one. Contact Denon. You are experiencing too many problems not to seek professional assistance. eek.gif
post #18564 of 18955
Quote:
Originally Posted by jb481 View Post

Don't know if this is the place to post this but if not please redirect me.  
I have a denon 3312 avr and have had issues with network function for quite some time.  After that the hdmi1 out has been intermittently shutting off.  I recently got new speakers that draw more power and now the channels that run the new speakers are dead.  I run the new mains off of separate amps so the front left and right channels still work (using the preouts).  I run the new center and surrounds directly from the denon and after about 2 weeks the channels to these have died.  The back channel speakers are my old speakers and these still function.  I reset the microprocessor and the channels all worked for a short time and then the same 3 died again.  I am trying to decide if this is a software problem or if the amps are blown.  Anyone have any ideas.

By "died" do you mean no longer functioning period, or that the AVR simply shut down in protection mode and when started back up, the amps worked again? What speakers are you using? What volume level is the AVR shutting down at? The network function is more likely related to the router, so try replacing the router with a more current model if it is older.
post #18565 of 18955

JD

Thank you for your response.  The center and both surround channels do not function at all, with the exception that they will send a test signal from the denon menu.  Otherwise the 3 channels are dead.  I don't know if the speaker output to the front left and right are funcitonal because I use the preouts to mono amps to drive the fronts and they work.  The speakers are Salk center and on wall surrounds and they are 4 ohm.

 I did a microprocessor reset and that worked to get all channels working for one day but the next day the same 3 channels were dead and despite multiple resets they will not work.  Interestingly enough the rear surrounds, which are much more efficient speakers are working fine.

As far as the network is concerned, I have changed routers and have a good signal which works fine with laptops and PS3.  I could intermittently get the network to function in the past but now it will not.  

I did contact denon and the rep said he felt this was not a firmware problem and that the unit needed repaired.  I agree that the unit needs repair and will probably have to be sent in.  I will probably send the unit back and have it repaired.  I  wanted to find out if others have had similar problems.  I will probably have to buy another AVR to use while this unit is being fixed and I am wondering if I should abandon the Denon brand and go with something else. 

Any suggestions as to what to get.  I need 2 HDMI outs because I run a projector and a tv from the avr.  I also need a zone 3 to output sound to the room with the tv in it.

 

JB

post #18566 of 18955
Push down on the top back of the AVR near the HDMI outputs & listen for a click of the amps turning on.

This works for me when my center & surrounds go out on my 3312.
post #18567 of 18955
I, too, had trouble with the rear surround channels, but not the center channel. I took it to an authorized Denon dealer (the closest one is almost 40 miles north), he had it for for a month and told me it was repaired. I drove there, picked it up, hooked it up and it went out (red ring) two hours later. I returned it to the dealer. He had it another two weeks, called me and said it was fine. When I got there the next day, he told me it had powered down again the previous night. Finally, I got it back two weeks later (now in repair for more than two months). It lasted two days. I use all 8 OHM speakers. I am using a Yamaha RX V673 now while I wait for the unit to return from the Denon factory repair shop. (I called Denon and told them what had happened. The CSR was sympathetic, but it took a week for her to get an authorized repair sheet. And of course it cost me forty dollars to ship it to them. I haven't heard anything from anyone in two weeks.) So, my Denon AVR-3312ci has been absent for almost 3 months.

I would suggest that you deal directly with Denon, because you seem to have a series of problems.

Question: Is there any reason why you chose 4 OHM speakers, which, as I understand it, can drive the Denon amps too harshly and cause all sorts of problems?

I wish you the best.

BTW, the Yamaha works flawlessly, although it doesn't have all the features that my Denon has.
post #18568 of 18955
Denon will pay the Freight if you ask right, & have it picked up, too.
post #18569 of 18955
Quote:
Originally Posted by SanchoPanza View Post

Denon will pay the Freight if you ask right, & have it picked up, too.

What do you mean by "if you ask right"? I was polite, so polite that I didn't ask Denon's CSR about paying for the freight charges. If they are willing to pay the charges, why don't they just say so and do it?
post #18570 of 18955
Can't really comment on their internal policies.

But, "you have not, because you ask not".

Worst they can say is "NO".
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