or Connect
AVS › AVS Forum › Audio › Receivers, Amps, and Processors › The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread
New Posts  All Forums:Forum Nav:

The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread - Page 628

post #18811 of 18955
Quote:
Originally Posted by Selden Ball View Post

That certainly shouldn't have happened frown.gif Turning it off in the receiver might be adequate.

You also might try connecting the receiver to a different HDMI port on the TV instead of the one intended for ARC. I'm rashly assuming that CEC is only sent on the ARC port, but I could be wrong.

No, I think you're right. I'll try it when I get home and see if it makes a difference.

Quote:
Originally Posted by pieandchips View Post

Because you have disabled ARC and no longer require it, you can 'delete' TV from the AVRs available input selection - System Setup / Option Setup / Source Delete.

The AVR will no longer be able to use TV (ARC) and your problem will be resolved.

I'm not sure the TV is active as a source, but I'll check. I also wonder if it'll stop the signal from the toslink cable from working. Again, I'll test this evening. At least I have a couple things to try!
post #18812 of 18955
^ If it currently flicks to the TV source, then it is active.

No it does not affect tosilink, that is a separate input.

This is a known method / work around to fix your exact problem. I had to do it too.
post #18813 of 18955
1712 owner here with a Netflix sound quality problem that I think is actually a Dolby Digital Plus decoding issue in the 1712.

I have noticed that when streaming a Netflix title with 5.1 sound there is significant distortion in the treble range. It is especially noticeable in sibilant speech ("S" sounds), but also in cymbals. An example of a really bad clip is S2E2 of The 4400 at 39m25s; the music is extremely distorted, but if you switch to stereo in Netflix it sounds fine.

At first I thought my center speaker was bad, but other sources (like blurays) sound fine. It happens on both the PS3 and the Chromecast when streaming 5.1 sound through Netflix. Stereo sound of the same video is fine. Experimentation revealed that disabling Dolby Digital Plus in the PS3's audio settings fixed the issue by forcing the PS3 to send regular DD or multichannel PCM. Unfortunately, the Chromecast does not have the option to send regular DD instead of DD Plus data, so my choices are either stereo or distortion if I use it.

I should note that I did reset the receiver and the problem persisted. I'm hoping there is a firmware update, but there is little info on those for non-network models. Has anyone else experienced a similar problem?
post #18814 of 18955
^^
Netflix DD+ Firmware update schedule for Denon and Marantz AVRs

D&M expects to release firmware updates to resolve this issue beginning with the 2013 and 2012 models first based on the following schedule, followed by the 2011 and 2010 models (TBD) with 2009 - 2007 networking models to follow after that (TBD).





Also note that this issue also presents on other brands as well as Denon and Marantz and as has been previously mentioned, the work around is to set the Netflix source device to either PCM or STEREO and let DD PLII simulate 5.1 audio.
Edited by jdsmoothie - 2/3/14 at 3:30pm
post #18815 of 18955
^^^ Handy little piece of information to have, right there.
post #18816 of 18955
Quote:
Originally Posted by pieandchips View Post

^ If it currently flicks to the TV source, then it is active.

No it does not affect tosilink, that is a separate input.

This is a known method / work around to fix your exact problem. I had to do it too.

Sadly, this did not work. When I disabled the TV source, I lost the toslink input, hence no sound from the apps. I didn't get a chance to swap the HDMI inputs (wife wanted to watch TV!), so I still have this to try.
post #18817 of 18955
Did you remap the toslink input? You must have mapped it to the TV input, which for ARC is not required. Read the manual wink.gif
Edited by pieandchips - 2/4/14 at 6:53am
post #18818 of 18955
Denon 3312. Two years old. No issues up to now.

Setup:
1) 3 HDMI inputs:
* Two DTV HR22 DVRs set to native output
* An Oppo 93 set to automatic output
2) 1 HDMI output into a 1080p Panasonic
3) Networking is not used/turned off (due to the reported fragility of the HDMI board)
4) Heat is not an issue.

Symptoms:
1) One DVR had no picture, sound only. Did not work with 480i, 720p or 1080i output from the DVR.
2) Second DVR worked fine on all output resolutions.
3) Oppo only worked when set to 1080i output. Automatic output gave no picture; 1080p and 720p outputs gave a screen with garbage on the bottom third of the picture. 480p/i gave no picture.

Unplugged the Denon overnight (cold restart) and the problem was resolved.

Is this an indicator of more problems to come?

jdg
post #18819 of 18955
Thanks JD, I see now I did not use the search function hard enough. eek.gif
post #18820 of 18955
Quote:
Originally Posted by pieandchips View Post

Did you remap the toslink input? You must have mapped it to the TV input, which for ARC is not required. Read the manual wink.gif

I DID read the manual, but obviously, it made no sense!

Anyway, I set the secondary source on the SAT/CBL to OPT1 and switched off the ARC on both the TV and the receiver. It is now working almost as it should. The only thing is I have to make sure to turn the DVR off to get the sound in the Apps. Is this normal or is there a better setting?

(off topic, but I suspect you're English - and so am I. Man, I miss Pukka pies although I prefer a nice saveloy or battered sausage! wink.gif)
post #18821 of 18955
Oi oi Savaloy smile.gif

It sounds (sorry) as though the apps sounds are coming out of your TV speakers if you turn your AVR off to get sound?

Set the TV's sound output to receiver.
post #18822 of 18955
No, all sound is output through the receiver. With the optical set as the secondary input, the source has to be removed from the HDMI input, hence the Genie has to be off.
post #18823 of 18955
Quote:
Originally Posted by jdsmoothie View Post

^^
Netflix DD+ Firmware update schedule for Denon and Marantz AVRs

D&M expects to release firmware updates to resolve this issue beginning with the 2013 and 2012 models first based on the following schedule, followed by the 2011 and 2010 models (TBD) with 2009 - 2007 networking models to follow after that (TBD).

Also note that this issue also presents on other brands as well as Denon and Marantz and as has been previously mentioned, the work around is to set the Netflix source device to either PCM or STEREO and let DD PLII simulate 5.1 audio.

Are the 4311 and 2112 affected by this DD+ issue?
post #18824 of 18955
^ My 2112 appears to play DD+ fine.
post #18825 of 18955
Quote:
Originally Posted by Nickff View Post

Are the 4311 and 2112 affected by this DD+ issue?

As one 4311CI owner posted of the issue, it does and likely the 2112CI as well.
post #18826 of 18955
Quote:
Originally Posted by pieandchips View Post

^ My 2112 appears to play DD+ fine.

Is that DD+ from NETFLIX as this is the only source that causes the issue?
post #18827 of 18955
^ Yes Netflix from two sources - Roku & SamsungTV.

I was unaware of the problem, so I will listen very carefully next time, but we have been using it with reasonably loud volumes without anyone in the home complaining about distortion. DD+ (+PLIIz) shows on the 2112 display.

Can someone recommend a good Netflix media source show where the distortion is very evident so we can compare notes?

/edit: ahh I found reference:
Quote:
Originally Posted by Moofed View Post

An example of a really bad clip is S2E2 of The 4400 at 39m25s; the music is extremely distorted

Edited by pieandchips - 2/5/14 at 6:07pm
post #18828 of 18955
Quote:
Originally Posted by jdsmoothie View Post

As one 4311CI owner posted of the issue, it does and likely the 2112CI as well.
Huh. I have never heard anything I thought was off. I could just be naive though. I haven't updated my 4311's firmware in a long while. I wonder if the issue is with newer firmware. Never heard anything weird on my 2112 either.
post #18829 of 18955
Okay yes confirmed with me too.

The shows we have been watching didn't reveal much but if you compare DD+ to stereo you can tell the difference.
I've never been one to take much notice of the compressed audio in the first place wink.gif

Apologies.
post #18830 of 18955
Quote:
Originally Posted by Moofed View Post

1712 owner here with a Netflix sound quality problem that I think is actually a Dolby Digital Plus decoding issue in the 1712.

I have noticed that when streaming a Netflix title with 5.1 sound there is significant distortion in the treble range. It is especially noticeable in sibilant speech ("S" sounds), but also in cymbals. An example of a really bad clip is S2E2 of The 4400 at 39m25s; the music is extremely distorted, but if you switch to stereo in Netflix it sounds fine.

At first I thought my center speaker was bad, but other sources (like blurays) sound fine. It happens on both the PS3 and the Chromecast when streaming 5.1 sound through Netflix. Stereo sound of the same video is fine. Experimentation revealed that disabling Dolby Digital Plus in the PS3's audio settings fixed the issue by forcing the PS3 to send regular DD or multichannel PCM. Unfortunately, the Chromecast does not have the option to send regular DD instead of DD Plus data, so my choices are either stereo or distortion if I use it.

I should note that I did reset the receiver and the problem persisted. I'm hoping there is a firmware update, but there is little info on those for non-network models. Has anyone else experienced a similar problem?

I've noticed this problem but never took the time to figure out what the source of the problem was as I don't watch Netflix much anymore. I assumed it was the Netflix program itself on PS3 so it's interesting to find out it's my receiver. Netflix is the only source I've ever watched with DD+ so I didn't have anything else to compare it to. It's really annoying actually with the "S" sounds in speech so I'm glad Denon is fixing this problem even on older models. I have the 1912 by the way.

I wanted to search AVS about this problem but didn't even know what to search so it was a pleasant surprise to see the issue addressed.
post #18831 of 18955
Would playing music off a USB drive plugged in via USB be the cleanest source? Has anyone compared it to other methods? What are your thoughts?
post #18832 of 18955
^ You're talking digital domain. The deciding factor is what file type and quality your music is in the first place.
Playing your music off USB, CD, DVD, Network share doesn't matter - it will all sound exactly the same.
post #18833 of 18955
Is more than 2 channel flac not supported?
post #18834 of 18955
^^
Nope ...2CH only. frown.gif
post #18835 of 18955
Would, for example, streaming airplay of 320 kbps be identical to plugging in via HDMI for the same song? Or USB? Assuming the airplay doesn't cut out, is it the same quality?
post #18836 of 18955
Thread Starter 
In theory yes, Airplay should not result in any quality loss.
post #18837 of 18955
Hi all...newbie to the forum. and looking for help. I have a Denon AVR 1913 set-up for 5.1. I have Apple TV and use it to stream music from my iTunes located on a PC. I want to send this music to Zone 2. Can't do it.

I can send Internet Radio no problem. I bought a DA coverter and connected it via optical cable to my Apple TV then RCA from the DA unit to CD input. I suspect my issue is how to designate the CD input as analogue.

Can anyone help with this ? Thanks all !

Rick
post #18838 of 18955
^^
If the ATV is actually passing a signal to the DAC then there should be no reason it wouldn't play to Zone 2. Can you get it to play the DAC audio in the main zone when CD is selected? Make sure Input Assign - DIgital (p. 109 OM) is set to NONE.
post #18839 of 18955
Thank you for your reply JD. All good per your reply. Still no sound in zone 2 for music from iTunes. Input assign is set to none for cd. Any other thoughts ? Rick
post #18840 of 18955
You didn't mention if you could get it to play in the main zone when CD is selected. If not, the issue is more likely either a defective DAC or a setting on the PC.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Receivers, Amps, and Processors
AVS › AVS Forum › Audio › Receivers, Amps, and Processors › The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread