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The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread - Page 235

post #7021 of 17937
Quote:
Originally Posted by jdsmoothie View Post

Ensure the cable is seated securely at each end. Also try the other analog inputs to see if the same issue results.

Just found out that unplugging the HDMI between the units solved the issue. I thought the receiver was supposed to ignore HDMI when CD is chosen as source? The audio cut in and out is totally consistent in tempo so it appears that the receiver is constantly switching between HDMI audio and analog audio or something.
post #7022 of 17937
this may not be the thread and if not, please direct me....

I have he chance to obtain a second high-end sub and there is limited space to put it. I either have to stack it OR put it behind a chair "on the same side of the room" that the other sub is located. The room is large 29x18.

My question: Is it unrealistic to expect good bass balance with 2 subs on the same wall/side of a room?
post #7023 of 17937
Quote:
Originally Posted by Opienor View Post

Just found out that unplugging the HDMI between the units solved the issue. I thought the receiver was supposed to ignore HDMI when CD is chosen as source? The audio cut in and out is totally consistent in tempo so it appears that the receiver is constantly switching between HDMI audio and analog audio or something.

There's a problem there than as the HDMI and analog inputs are considered as separate sources.
post #7024 of 17937
Quote:
Originally Posted by jdsmoothie View Post

There's a problem there than as the HDMI and analog inputs are considered as separate sources.

Yes. Also I tried to set HDMI control to off but it didn´t correct it either. Maybe I should just leave it with HDMI as the single connection between the units then. A bit annoying since I thought that was the point of having a separate CD source on the receiver, to keep video out of the equation in total. Oh well.
post #7025 of 17937
^^^

don't worry... "video" won't hurt your audio bits...
post #7026 of 17937
Quote:
Originally Posted by Opienor View Post

Yes. Also I tried to set HDMI control to off but it didn´t correct it either. Maybe I should just leave it with HDMI as the single connection between the units then. A bit annoying since I thought that was the point of having a separate CD source on the receiver, to keep video out of the equation in total. Oh well.

Did you try the other analog inputs to see if the issue remains? What about optical/coax digital?
post #7027 of 17937
Quote:
Originally Posted by ccotenj View Post

^^^

don't worry... "video" won't hurt your audio bits...

But setting up this new connection was important for keeping me busy for a few hours. Never underestimate the value of "useless" tasks
At least now I have two new high end cables to put in the drawer
post #7028 of 17937
Quote:
Originally Posted by jdsmoothie View Post

Did you try the other analog inputs to see if the issue remains? What about optical/coax digital?

Yes I tried other analog inputs as well. Same issue. Only disappeared when disconnecting the HDMI cable.
With coax I would need to buy yet a new dedicated cable I guess? There´s no optical out on the player.
I basically started fiddling with this to get an analog stereo signal from the player to the receiver to utilise the DAC in the player. Just to compare the two and also to have CD as a separate source on the receiver.
post #7029 of 17937
Quote:
Originally Posted by Opienor View Post

With coax I would need to buy yet a new dedicated cable I guess?

Not at all .. rather just use a composite video (yellow) RCA cable as a suitable substitute. Also you may want to try resetting the microprocessor as the AVR should not be performing in this manner.
post #7030 of 17937
I want to post a partial resolution to a problem I posted some months ago. When I would change inputs on my 3312ci (for example from cable to BD or apple tv) my Mitsubishi tv would crash to alternating black & gray snow until you held the tv power button and forced a reset. I am thrilled to report that after the firmware update a few days ago this no longer happens. Unfortunately net/USB & hd favorites show on the amp but now black screen the tv and then crash to the black/gray. Maybe the next firmware update........
post #7031 of 17937
Quote:
Originally Posted by jdsmoothie View Post

Not at all .. rather just use a composite video (yellow) RCA cable as a suitable substitute. Also you may want to try resetting the microprocessor as the AVR should not be performing in this manner.

Tried resetting the microprocessor with no luck. Then set up the CD source as coax and hooked up. Same intermittent audio cut out as with the stereo connections. So definitely a signal issue where HDMI interferes with the other audio signals.
Maybe I should just revert back to HDMI for now
post #7032 of 17937
Quote:
Originally Posted by jdsmoothie View Post

Last month both Newegg and a Denon rep confirmed that Newegg was an authorized reseller, apparently purchasing product through another authorized reseller so I posted that information in this forum. With the recent posts of Denon CSRs indicating that Newegg is in fact not authorized, I made some calls yesterday to both Denon and Newegg. A Newegg supervisor again assured me they were indeed authorized to sell Denon AVRs and that they would assist with any warranty issues when dealing with Denon. I noted the incorrect 2 year warranty listing on their 2112CI webpage, which apparently was just an oversight, thinking all Denon AVRs had 2 year warranties. I then called Denon CS with one rep saying, "not authorized" and another saying "I heard something about them being authorized but not sure" so I emailed the Denon CS Manager who although initially indicated they were authorized, later in the afternoon came back and replied they are not authorized.

So it would seem there was (and possibly still is) some confusion even on Denon's part and may take some time for it all to shake out; however, I believe in the end, based on Newegg's solid rep they will stand by any recent purchases made should a warranty issue come up.

Going forward; however, until Newegg is able to establish itself as an authorized Denon reseller and is recognized by Denon as such, I would suggest to continue using the known authorized resellers (eg. Electronics Expo, AV Science, J&R, etc.).

Just caught up on this thread and found the Newegg/Denon authorized reseller or not discussion. Just wanted to throw in my 2 cents ... I have been a customer of Newegg for many years. In my experience they are one of the absolute best online merchants out there -- totally reliable, very good return policies, etc. If they say they are an authorized Denon reseller they will back that up. My guess is that they probably recently entered into an agreement with Denon, but that most of the CS reps don't know it, even the supervisor. And if it turns out that they are not, they will surely honor any claims that Denon refuses.
post #7033 of 17937
Quote:
Originally Posted by Scurly View Post

this may not be the thread and if not, please direct me....

I have he chance to obtain a second high-end sub and there is limited space to put it. I either have to stack it OR put it behind a chair "on the same side of the room" that the other sub is located. The room is large 29x18.

My question: Is it unrealistic to expect good bass balance with 2 subs on the same wall/side of a room?

Not necessarily, but every room is different.

For more detailed analysis, you should post a thread in the subwoofer forum, ideally with more room layout info.

Or, just let your ears tell you if it works well or not.
post #7034 of 17937
Quote:
Originally Posted by raylfreeman View Post

I have no issues as I have not received the 2112 yet. The price on Expo is way more than $50 more than the price I paid this past weekend.......

Ignore the prices on the website... you have to CALL to get the real deals.
post #7035 of 17937
Quote:
Originally Posted by Kalani View Post

Not necessarily, but every room is different.

For more detailed analysis, you should post a thread in the subwoofer forum, ideally with more room layout info.

Or, just let your ears tell you if it works well or not.

problem is, your ears can't hear nulls... and they can easily deceive you into thinking peaks are good...
post #7036 of 17937
Quote:
Originally Posted by ccotenj View Post

problem is, your ears can't hear nulls... and they can easily deceive you into thinking peaks are good...

I may not know art, but I know what I like!
post #7037 of 17937
Hello, I just got the 3312CI and have my Direct TV box hooked up via HDMI to the Sat input and another HDMI from the Monitor #1 out to my TV HDMI.

Recently I have been getting the video just going blank when watching TV.

I do not get sound or video. In order to get the sound and picture back I have to change it to another input and then change it back and the video and vudio will be back.

This happens randomly sometimes once a day or even twice a day. But seems like it happens more when the system is only on for maybe 10-20 min.

Any idea what this could be?
post #7038 of 17937
Thread Starter 
Quote:
Originally Posted by Scurly View Post

this may not be the thread and if not, please direct me....

I have he chance to obtain a second high-end sub and there is limited space to put it. I either have to stack it OR put it behind a chair "on the same side of the room" that the other sub is located. The room is large 29x18.

My question: Is it unrealistic to expect good bass balance with 2 subs on the same wall/side of a room?

Colocating the subs (stacking) will give you the biggest increase in output (headroom) but will do nothing to smooth out room modes.

Spreading them out (even if they are on the same side of the room) could potentially provide more even bass response... but it's very hard to predict what location will be "ideal" and you could end up reinforcing some modes instead of lessening them....

Definitely post in the sub forum and see what people think.
post #7039 of 17937
Thread Starter 
Quote:
Originally Posted by nolan1123 View Post

Hello, I just got the 3312CI and have my Direct TV box hooked up via HDMI to the Sat input and another HDMI from the Monitor #1 out to my TV HDMI.

Recently I have been getting the video just going blank when watching TV.

I do not get sound or video. In order to get the sound and picture back I have to change it to another input and then change it back and the video and vudio will be back.

This happens randomly sometimes once a day or even twice a day. But seems like it happens more when the system is only on for maybe 10-20 min.

Any idea what this could be?

yes, classic HDMI handshake problem which is all too common with cable/sat boxes. Please review the first few posts of this thread for common issues and troubleshooting tips.
post #7040 of 17937
Quote:
Originally Posted by TallDrinkOfWater View Post

I assume that "Source" is the correct source for Zone 2 so that whatever I'm using in Zone 1 (assuming I've strung an analog connection to complement the digital) will be audible in Zone 2?

Is there a command from the remote that will select the zone 2 source as "Source"? You can select any other input directly. I suppose you could toggle through all of the inputs with the "Source Select" button and the direction arrows but this seems awkward.
post #7041 of 17937
Thread Starter 
unfortunately no, you have to use the selection dial on the unit itself to set Zone 2 to [SOURCE]
post #7042 of 17937
New owner of a 2112 here, and I am playing around with the basic functions. I am essentially just using it as a switch, without plugging it into speakers (about to paint the room so I didnt want to do a full install and config just yet). Anyway, I have connected a ps3 slim and a dish network 622 hd dvr via hdmi, and am then using a single high quality hdmi cable to connect to a panasonic st30 plasma. I have a nice picture but no sound out of my tv, though I have the hdmi audio out setting to TV. I do get sound when in standby mode though (from the standby source) just not in regular mode. Any ideas? I think the presence of standby sound rules out a cable issue, and i did verify that i have sound when I bypass the 2112.
post #7043 of 17937
So my refurbished (ecost 90 day warranty) AVR-2310ci took a dump after 14 months. All output over 720p through HDMI is green. I'm not gonna put any money in it. It's going on ebay listed as "for parts or not working", and I'm gonna buy a new one. With a Denon warranty.

I'm looking at a 1712 I can get for about $300 with a 2 year Denon warranty.

I don't do any up conversion, etc. A HTPC and an Xbox 360 are the only inputs.

Will I really miss anything if I go for the 1712 vs one of the 2xxx series receivers?

I've read through the threads, but can't find a direct head to head comparison to the 2310ci. I'm thinking that with multieq xt, I'll be able to eek out better performance. I don't care about airplay, anything apple related, different zones, etc.


Anyone have thoughts on this?

Thanks in advance for any input.
post #7044 of 17937
Quote:
Originally Posted by wassa View Post

Hi guys
Another new boy here ( even though I'm far from a new model ). I've had a new AVR-2312 for about a month. This is a step up for me ( coming from a AVR-1804 ) so this as been a step learning curve for me all the same !. Besides the Denon my new system consists off a new Panasonic TH-P42GT30A and a Foxtel IQ2 HD Sat box and a Panasonic DMP-BD 30 with the latest firmware installed ( 2.7 here in oz ). First the positives, Sounds great with at present a 3.1 speaker setup and using Audyssey, Love Zone 2 with speakers out the back of our house ( good for having a beer and listening to internet radio ) Airplay works great, thought the speakers would blow that first time with the volume level set to max. Had zero issues with firmware updates and connection to our home network. Now the negatives from new a few microprocessor resets ( No sub, no left channel, pulling the power a few times because the unit became unresponsive ). As of recent weeks though all has been stable, maybe not changing multiple settings all the time as been the problem?. But the big issue has been Blu Ray and Sat box connected through the HDMI connections. I have the Sat Box also set for pass through with no problems, but when the Sat Box is output through the AVR-2312 for sound, the picture and sound will drop out for 6 to 10 seconds ( the screen on AVR will drop the sound output setting ) the TV will then show what resolution it's receiving then sound and picture will return. Sometimes it won't happen for a couple of hours or two times in 5 mintues The Blu Ray problems are the same but it happens more often, on the Blu Ray the front screen timer will continue counting then revert to HDMI for a second or 2 just before the sound and picture returns and then the counter resumes. I've tried different HDMI leads of varying price with no improvement ( all 1.5 metres long ) I've tried my daughter's 2010 Panasonic DMP-BD45 Blu Ray player with better results. I thought maybe a new Blu-Ray player would help. So I got a new panasonic DMP- BDT110 ( You can see I like Panasonic and I might add I've used Cerwin Vega speakers for 30 odd years too ). But the results a been the same. I've also been in contact with the local Denon distributors here in oz ( Sydney ) and they have talked me through using different setting i.e 1080P to 1080I, turning off 24P and such. They believe it's a problem with HDCP. I should note I've tried the other HDMI inputs without success. The agents have been really helpfull but without success. Needless to say The AVR-2312, my HDMI leads and my new Blu-Ray player are at the their service centre now as they are trying to get to the bottom of this problem. Sorry for such a long post first off but it is best to give a much info as possible so all the smart and knowledgable people on this site can help me out. I'll post again when I've got more info or a resolution. If you have got this far through my long rant I thank you all. P.S I should also note this is my fifth Denon product, so something must keep me coming back

Hi Guys
I picked up my AVR-2312 from the service centre yesterday afternoon, (Wed) and have set it up again. I haven't finished a complete setup yet but I can report that after playing a Blu Ray disc for about 40 Minutes all was good with no apparent issues. The Tech dude told me he replaced HDMI resolution module, and installed the latest firmware. One strange thing though and I didn't think to ask why, was that he said the MAC address is now different. ( Isn't that connected to the network card?) There was no mention of the network card being replaced though. Another strange thing too, was I couldn't connect to my network ( waiting to connect ) until I set network standby to on, then a instant connect.

I'll report again when I've set everthing up and had a good go trying everthing
If requested I can post the report word for word if wanted
post #7045 of 17937
Quote:
Originally Posted by Maxs_dad View Post

New owner of a 2112 here, and I am playing around with the basic functions. I am essentially just using it as a switch, without plugging it into speakers (about to paint the room so I didnt want to do a full install and config just yet). Anyway, I have connected a ps3 slim and a dish network 622 hd dvr via hdmi, and am then using a single high quality hdmi cable to connect to a panasonic st30 plasma. I have a nice picture but no sound out of my tv, though I have the hdmi audio out setting to TV. I do get sound when in standby mode though (from the standby source) just not in regular mode. Any ideas? I think the presence of standby sound rules out a cable issue, and i did verify that i have sound when I bypass the 2112.

Try setting the DVR and PS3 to pass PCM 2.0 only.
post #7046 of 17937
Quote:
Originally Posted by geneinnmb View Post

So my refurbished (ecost 90 day warranty) AVR-2310ci took a dump after 14 months. All output over 720p through HDMI is green. I'm not gonna put any money in it. It's going on ebay listed as "for parts or not working", and I'm gonna buy a new one. With a Denon warranty.

I'm looking at a 1712 I can get for about $300 with a 2 year Denon warranty.

I don't do any up conversion, etc. A HTPC and an Xbox 360 are the only inputs.

Will I really miss anything if I go for the 1712 vs one of the 2xxx series receivers?

I've read through the threads, but can't find a direct head to head comparison to the 2310ci. I'm thinking that with multieq xt, I'll be able to eek out better performance. I don't care about airplay, anything apple related, different zones, etc.


Anyone have thoughts on this?

Thanks in advance for any input.

The 1712 will be an upgrade in sound quality due to XT, however, there is no video chip installed so no upscaling or upconversion of component video. If networking is not a requirement and the 1712 has the inputs you require, then it should serve you well.
post #7047 of 17937
Quote:
Originally Posted by wassa View Post

One strange thing though and I didn't think to ask why, was that he said the MAC address is now different. ( Isn't that connected to the network card?) There was no mention of the network card being replaced though.

Beginning with the XX11 models, AFAIK there no longer is a dedicated NIC as it comes installed on the HDMI board.
post #7048 of 17937
Quote:
Originally Posted by jdsmoothie View Post

Try setting the DVR and PS3 to pass PCM 2.0 only.

But in doing so wouldn't I be losing something when I am using the receiver's speakers?

I did discover that I could get sound out of the tv with my current settings if I powered up the denon before the tv. I can program my remote for that, so I suppose it is a solution.
post #7049 of 17937
Considering adding a sub to our Zone 2 (2CH). Can the subwoofer 2 line out be used with zone 2 or is it strictly for use in main zone?
post #7050 of 17937
^^^

main zone...
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