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The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread - Page 279

post #8341 of 18069
1/22/12 at 6:19am
Quote:
Originally Posted by ditrasetman View Post

Yes, But no one has definitively instructed me that there are NO negatives to getting the 2112 over the 1912. Someone, please tell me that it is a good move with NO down sides.

Although I used to request it every few pages early in this thread, it bears repeating again ...

All new readers of this thread are encouraged to review posts 1-6 on page 1 before posting as most likely your question will be answered in one of those posts.
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post #8342 of 18069
1/22/12 at 6:45am
Quote:
Originally Posted by J e f f View Post

I have returned three 1912s and now I have A 2112 ci and all four units have done exactly the same thing. sometimes NET/USB has a picture and some times it doesn't. I can bring it back up by turning off HDMI control, powering off the avr and then back on again. I cant believe all four units are defective. Im starting to think its just the way they are. it wouldnt be so bad if it didnt take out component video with it. I have a static ip assigned to the avr and it did not help

Quote:
Originally Posted by sccrmo View Post

I'm at a loss here I have no idea what to do? Clearly the major problem is that Denon really does nothing to solve the problem...they may do repairs or even replace units but they seem to be merely sweeping the dirt under the rug on this one. If that's just the way they are then chalk this one up as a $500 waste of money because one of these next few times I spontaneously lose GUI on the NET/USB source I'm going to rip this box of trash out of my A/V Closet and launch the thing down my driveway.....until that happens though I'll hold out hope that Denon does something about this...and I'm begging for anyone with any more info on this to keep sharing on the forum...there's just something therapeutic about talking about this Denon disgrace with others that makes it a little more tolerable

Quote:
Originally Posted by sccrmo View Post

I would love to throw my 2112ci through Denon's front window...I think I'm pretty far away though so the extra cost of a flight to there HQ is probably a little much for me so I'll just have to resort to spiking it off my driveway! It did the same thing to me this morning...after I was comfortably enjoying Pandora through my GUI last night(my 2112ci is in a A/V closet) I then went to switch it over to NET/USB a little while ago and NO DICE!!! I switched back over to the Australian Open instead and just cranked up the grunts and screams as I closed my eyes just to imagine those sounds as strokes to the top of the 2112ci instead of a tennis ball.

In all seriousness though, I really think the thing that I would appreciate the most at this point would be to hear more from a power user like JDSMOOTHIE who seems to have an inside track into the abyss of Denon's dark magic...clearly, mere mortals such as myself have no chance of ever resolving anything with Denon on my own--

I digress......

It's unfortunate that this issue does exist in "some" units, however, as noted by Denon as well as the fact that only a few posters have noted this issue, this is not a wide spread issue. Generally only folks that are having issues post in these forum threads, so issues are blown out of perspective as those with issues far out number those posting how satisfied they are. As has been suggested, whenever there are any issues with a unit, either call Denon CSR or submit an Ask A Question via Denon's website, even if you are going to return/exchange the unit.
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post #8343 of 18069
1/22/12 at 9:31am
Quote:
Originally Posted by LG_in_Bama View Post

Thanks. How about Internet radio? Any problems with streaming those on the 2312?

I have had my 2312CI for several months now and I have not had any problems streaming internet radio. Once in a while Pandora stops playing, but I think that is a Pandora thing, because all I have to do is select again and it starts right up. And, when I am working from home I listen to it for hours.
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post #8344 of 18069
1/22/12 at 9:45am
Hello,
I have been troubleshooting an issue for months and it seems to reside with my Denon receiver.

My setup:
Cable - Uverse box > Denon AVR2112CI > Samsung LNT40461
HTPC - Dell 580s > Denon AVR2112CI > Samsung LNT40461

All cables are short, 3 ft HDMI cables (Monoprice) connecting the components above.

I can watch movies for five to 45 minutes before the video signal drops and the TV displays a "Weak or No Signal" while sound still plays out of my receiver.

When I run from the HTPC directly to the TV I cannot reproduce the issue.

I had the HDMI board replaced in my unit but the issue remains. I did this also in hopes that it might fix the NET/USB issues reported in the above posts which it might have although I have not used the feature much since the board was replaced.

Here are some other things I have done to troubleshoot:
  • Ensured the receiver had the latest firmware. Had to upgrade again anyway after the HDMI board was replaced two weeks ago
  • Tested computer component heat with speedfan and other utilities - no concerns
  • Made sure video drivers were up to date. Uninstalled device on HTPC, reinstalled and updated again, just in case.
  • Tried different HDMI cables (lengths and brands)
  • Tried different HDMI inputs through both the receiver and the TV
  • Ensured Anynet+ (HDMI CEC) was "Off" on Samsung
  • Updated firmware on TV
  • Updated BIOS on HTPC
  • I'll add other items as I remember them...

Thanks again!
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post #8345 of 18069
1/22/12 at 10:04am
Quote:
Originally Posted by claw View Post

I used to get a green screen from my DirecTv box over HDMI. It would occur after switching to another source and then back. Especially if I switched to/back from a 24p source. Then I noticed I was still using the HDMI cable that came with the box a few years ago. Swapped it out for a new Monoprice high-speed cable and no more issues.

I just got new Monoprice 24AWG CL2 High Speed HDMI® Cables and I still have the same problem.

I have my STB connected to the Denon 2112 using Component or hdmi cables. Then the monoprice hdmi cable from the Denon to my HDTV. I've disconnected all other items. I was hoping that it would be all good but after ~5 days, it again got stuck in the green screen mode.



I took the AVR out of the equation and connected the STB to my TV directly and I get:



Hoping it's not a problem with my TV, I guess the next thing to try is swapping out the STB.
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post #8346 of 18069
1/22/12 at 10:14am
How does Denon compile their list of "Internet Radio" stations? Where is all material coming from?
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post #8347 of 18069
1/22/12 at 10:48am
Quote:
Originally Posted by twarman17 View Post

When watching 6.1 mixed BluRays, the "SB" light displays on my 3312CI even though I only have a 5.1 setup. Is there a way to disable the surround back channel so the AVR knows to send audio mixed to the surround back channel to my other speakers? I was watching Return of the Jedi on BluRay and it sounded like I was losing audio effects in some spots. I am concerned they are being sent to a SB channel that I do not have hooked up. I am bitstreaming the audio to the AVR and the "DTS-HD" is displayed on the AVR. Or, is this an issue with any 6.1 mix that you lose audio mixed to the SB channel when using a 5.1 setup? Thanks!

I asked this earlier but following up with another way to ask - is there a way to tell the 3312ci to downmix the surround back channel on 6.1 blurays to the other speakers when using a 5.1 setup, so that the "SB" on the front display does not turn on and i do not lose the audio intended for the surround back channel? Thanks!
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post #8348 of 18069
1/22/12 at 11:02am
the person who already answered you is correct....

you are not losing anything, and what you see on the display is what is being input to the avr...
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post #8349 of 18069
1/22/12 at 11:11am
Quote:
Originally Posted by wizdawg View Post

How does Denon compile their list of "Internet Radio" stations? Where is all material coming from?

As mentioned under "Playing a Network Audio" in your user's manual, Denon uses the vTuner internet radio service (you can find their proprietary website at www.vtuner.com). If you haven't yet explored the available stations, just click on the vTuner link which appears for the first few seconds at the top right of the Net Audio operating screen in your web controller or go to www.radiodenon.com. Questions or comments can be submitted to their support team via e-mail at the help link on the RadioDenon website.
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post #8350 of 18069
1/22/12 at 11:22am
Quote:
Originally Posted by Nickff View Post

It is my understanding that the left-side of the display shows audio channels in and the right-side shows what audio channels are being output. So, 6.1 on the left and 5.1 on the right means it is mixing the SB in. Batpig's guide does a great job of explaining the surround options and others can chime in with more specifics...

Ok thanks, answers my question.
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post #8351 of 18069
1/22/12 at 11:23am
Quote:
Originally Posted by ccotenj View Post

the person who already answered you is correct....

you are not losing anything, and what you see on the display is what is being input to the avr...

Thanks!
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post #8352 of 18069
1/22/12 at 12:12pm
Hi Folks
I currently have just 2 sources plugged in to my 1912 - a media streamer via HDMI and a network cable. HDMI works flawlessly. Net/USB function used to work fine too. Today i noticed that when i press the Net/USB button, the receiver switches to this mode, but with no output to the monitor. I am able to control the receiver through the remote control on a browser on my laptop and listen to FLACs through DLNA, but my LCD stays blank - shows "no signal". This stays the same when i switch to web radio, Flickr, etc.
Any ideas what can be the issue?
Thanks, David
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post #8353 of 18069
1/22/12 at 12:17pm
Quote:
Originally Posted by gregger77 View Post

I am glad to hear more positives about the 2112CI. After weighing other options, I am zeroing in on this. The only thing that's been off-putting, frankly, are the many posts in this thread regarding difficulties with networking and "netplaying" functions.

I am new to HT and wish to connect a number of legacy devices (with both composite and component output) through the AVR to a 50" Panasonic plasma that is 5 years old but has HDMI input and optical audio output. I would use the AVR for audio from Wii gaming, DVDs, Pandora, and my iTunes library via iPod or iPad.

I wish that with its XX12 models Denon was not attempting to "starve out" the legacy device world. But I think I am willing to make do with a couple of "direct to TV connections" of old legacy devices until these are replaced, probably within the next year or so (and perhaps get a Wii to HDMI adapter) in order to gain the newer and "forward-looking" capabilities of the 2112ci for the long haul, such as support for HDMI 3D, ARC, and multiple HDMI inputs.

In particular I like the support of streaming audio, and like the (hopefully) easy USB connectivity of Apple devices.

For me ther other serious contender is the Yamaha RX-V671, which adds a somewhat nicer GUI, front-panel HDMI input, additional Component input, etc. I read here that the YPAO sound set-up isn't quite as good, although I'm far from an audiophile.

Based on this, do you think the 2112CI is for me?

Thanks for "listening."

I can comment on the Apple usb connectivity, which is excellent, at least with my ipod touch and classic. With my 180gig classic connected to the front usb port, I can listen to my entire music collection, mostly classical, which I've converted to Apple Lossless. The entire library can be viewed and selected to play from the tv with using only the Denon remote control, or from my ipod touch with the Denon app. All album art, track listings, playlists, genre and artist listings also can be viewed on the tv screen and selected with the remote. Because the front usb connection is digital, there is no loss of audio quality. One thing missing I would like to see added to the tv graphical interface is a listing of remaining track time, not just elapsed track time. The Pioneer AVs have both. Hope this helps.
Mike
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post #8354 of 18069
1/22/12 at 12:58pm
Sorry, I know similar questions have been asked but for other models and my remote doesn't have a button for letting me set individual levels.

2312 CI, with Bose satellites (I know they don't play well, but I'm not buying new speakers right now). Went thru Audessey set up more times than I care to. Volume level, particular in the center speaker is way too low.

I have gone through again and again, the menu items in the setting and I cannot for the life of me figure out how to simply set the volume up on one of my speakers at a time on this model? I have found how to output the Test Tone at higher levels but not how to turn the sound outputting from the speaker individually.

Is there an easy way to do this? I've tried turning Audessey setttings off, but I'm far to newbie/stupid to set the multi eq levels or whatever. Thanks.
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post #8355 of 18069
1/22/12 at 1:00pm
Quote:
Originally Posted by buras12 View Post

Hi Folks
I currently have just 2 sources plugged in to my 1912 - a media streamer via HDMI and a network cable. HDMI works flawlessly. Net/USB function used to work fine too. Today i noticed that when i press the Net/USB button, the receiver switches to this mode, but with no output to the monitor. I am able to control the receiver through the remote control on a browser on my laptop and listen to FLACs through DLNA, but my LCD stays blank - shows "no signal". This stays the same when i switch to web radio, Flickr, etc.
Any ideas what can be the issue?
Thanks, David

This is a known issue. Check out Post #8353 on this page. Also go to page 1 post #4 and scroll down to point 7.
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post #8356 of 18069
1/22/12 at 1:05pm
Quote:
Originally Posted by dsweingard View Post

Sorry, I know similar questions have been asked but for other models and my remote doesn't have a button for letting me set individual levels.

2312 CI, with Bose satellites (I know they don't play well, but I'm not buying new speakers right now). Went thru Audessey set up more times than I care to. Volume level, particular in the center speaker is way too low.

I have gone through again and again, the menu items in the setting and I cannot for the life of me figure out how to simply set the volume up on one of my speakers at a time on this model? I have found how to output the Test Tone at higher levels but not how to turn the sound outputting from the speaker individually.

Is there an easy way to do this? I've tried turning Audessey setttings off, but I'm far to newbie/stupid to set the multi eq levels or whatever. Thanks.

Try looking below the volume down button. Look for the ch/level button on your remote.

ADD: Make sure you hit the amp button first to engaged the amp remote codes.
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post #8357 of 18069
1/22/12 at 1:18pm
Quote:
Originally Posted by poochpa View Post

I can comment on the Apple usb connectivity, which is excellent, at least with my ipod touch and classic. With my 180gig classic connected to the front usb port, I can listen to my entire music collection, mostly classical, which I've converted to Apple Lossless. The entire library can be viewed and selected to play from the tv with using only the Denon remote control, or from my ipod touch with the Denon app. ... Hope this helps.
Mike

Mike, sounds great. Thanks for the comments. It sounds like you've not had any issues with the Net/USB mode display!

-- Greg
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post #8358 of 18069
1/22/12 at 1:22pm
Quote:
Originally Posted by ditrasetman View Post

Ok, Best buy is selling the 2112 on sale for the same price that I paid for the 1912! ...

I'm in the hunt for a good price on a 2112...including possibly a refurb.

I looked on the Best Buy site on the day of your post and did not find a sale. Do you know if it's still on and if so is there a link you could share?

Thanks.
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post #8359 of 18069
1/22/12 at 1:26pm
Quote:
Originally Posted by spager View Post

This is a known issue. Check out Post #8353 on this page. Also go to page 1 post #4 and scroll down to point 7.

Spager, thanks a bunch for the response. I was just about to follow the instructions, but found that after i turned the receiver on, the GUI has worked.
Unfortunately, i cannot replace the unit because i took it out of the USA.
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post #8360 of 18069
1/22/12 at 1:29pm
If you had to do it all over again, would you get the Denon 3312 or the Onkyo 809? If Denon, why besides Airplay (because I do not have wireless; everything connects by Ethernet).
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post #8361 of 18069
1/22/12 at 1:39pm
Quote:
Originally Posted by spager View Post

I'm not JD and maybe Jd has some updated info but the best way to catch Denon's attention is to go online to Denon Support, register and log in and from there click on Ask A Question. Fill out the question and the Denon Teck support will create an incident report and get back to you usually within 2 business days.

Thanks for the response. Just for the record though I did exactly as you suggest on 1/14/12 and then again on 1/17/12 and I receive no response at all from Denon. Also, when I call customer lack of service, anyone that I have spoken with at Denon has been rude and arrogant and they treat you like you are doing them a disservice. They refuse to admit that there is a fundamental problem with their receiver while they patronize and speak to me in a condescending manner. Dealing with Denon is an exercise in mental masturbation.
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post #8362 of 18069
1/22/12 at 1:41pm
^^^

possibly be because it's not a fundamental problem with the receiver, otherwise everyone would be experiencing the issue, and given the number of users, it would have been exposed by now...
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post #8363 of 18069
1/22/12 at 1:53pm
Quote:
Originally Posted by sccrmo View Post

Thanks for the response. Just for the record though I did exactly as you suggest on 1/14/12 and then again on 1/17/12 and I receive no response at all from Denon. Also, when I call customer lack of service, anyone that I have spoken with at Denon has been rude and arrogant and they treat you like you are doing them a disservice. They refuse to admit that there is a fundamental problem with their receiver while they patronize and speak to me in a condescending manner. Dealing with Denon is an exercise in mental masturbation.

I believe the customer Service is out sourced and I suggest you send Denon an e-mail describing the treatment and demand a resolution of this problem.

Did they confirm and send you an incident number stating that you will receive an answer to your question with in 2 business days on your 2 Ask A Question e-mails?
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post #8364 of 18069
1/22/12 at 1:57pm
Hi

In addition to the denon 1712 I have a Bell Espress Vu 9200 receiver and a Panasonic Plasma TV. Things were working fine until today. I now can not get any sound on certain channels or anything g recorded on the PVR. When the 1712 shows ana stereo on the front display I get no sound.`Everything worked before today. What happened.
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post #8365 of 18069
1/22/12 at 2:05pm
Quote:
Originally Posted by LG_in_Bama View Post

If you had to do it all over again, would you get the Denon 3312 or the Onkyo 809? If Denon, why besides Airplay (because I do not have wireless; everything connects by Ethernet).

I would be interested in hearing people's opinion on this as well. One thing I read in Onkyo forum I believe JD posted was that Audyssey settings can only be saved to a pc with the denon models.

Ques how often would one have to do a network reset or something similar in which you would have to reload the Audyssey settings. If the settings on the Onkyo can not be saved does this mean you would have to run through the whole setup each and every time? That seems like it would be a major hassle
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post #8366 of 18069
1/22/12 at 2:16pm
Quote:
Originally Posted by allan_37 View Post

Hi

In addition to the denon 1712 I have a Bell Espress Vu 9200 receiver and a Panasonic Plasma TV. Things were working fine until today. I now can not get any sound on certain channels or anything g recorded on the PVR. When the 1712 shows ana stereo on the front display I get no sound.`Everything worked before today. What happened.

Do you have Dolby Digital/PCM selected in the System Setup menue on your Bell receiver?

Also on the avr side in the Input Setup go to Input mode and Decode mode and make sure they are set to Auto.
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post #8367 of 18069
1/22/12 at 2:41pm
Quote:
Originally Posted by gregger77 View Post


I'm in the hunt for a good price on a 2112...including possibly a refurb.

I looked on the Best Buy site on the day of your post and did not find a sale. Do you know if it's still on and if so is there a link you could share?

Thanks.

I didn't see the sale price on the BB site either, but I walked in and the 2112ci was marked down $100.
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post #8368 of 18069
1/22/12 at 2:41pm
Looking at getting the 3312 but have a quick question. With it having two HDMI outs can I have one TV hooked up to play audio through speakers hooked up to receiver and a secondary TV hooked up and play audio through internal TV speakers. I see an option for HDMI Audio pass through but wasn't sure if it was HDMI Out specific.
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post #8369 of 18069
1/22/12 at 2:45pm
Quote:
Originally Posted by spager View Post

Do you have Dolby Digital/PCM selected in the System Setup menue on your Bell receiver?

Also on the avr side in the Input Setup go to Input mode and Decode mode and make sure they are set to Auto.



Yes the bell receiver is set to Dolby DigitalPCM. The 1712 in the input and decode mode is set to auto.

Cannot figure out why there is no sound when the input signal is ana stereo.
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post #8370 of 18069
1/22/12 at 2:45pm
Quote:
Originally Posted by gregger77 View Post


Mike, sounds great. Thanks for the comments. It sounds like you've not had any issues with the Net/USB mode display!

-- Greg

Greg,
Only issue so far is if I try to move too fast through lists with the up/down buttons, the avr will lock up. Easy to fix by unplugging the power cord for a few secs.
Mike
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AVS › AVS Forum › Audio › Receivers, Amps, and Processors › The **OFFICIAL** Denon AVR-XX12 Model Owner's Thread