Quote:
Originally Posted by DrOct 
This is simply not true. Perhaps he thought you were talking about a TEXT Editor rather than a HEX editor? When I look at it in a hex editor I get lots of neat rows and columns, some with zeros in them and some with numbers in them. It is not "garbled." When I have had saves fail I end up with a file that only contains zeroes in all of those columns. If I try to restore from one of those files I will end up with a receiver set back to factory defaults. If I restore from one with numbers in the columns I will have my settings restored.
[Edit] Actually I can't say for sure that you'll get reset back to factory defaults, it may simply do nothing. The only time I've tried to restore from a save with all zeroes in it, was after a microprocessor reset that wiped out all of my settings anyway. Restoring from a save with all zeroes in it left me right where I had been. That was, unfortunately, when I LEARNED that you have to check the files to see if they have data in them. Hence why I try to warn people who are doing saves for the first time to check them! There is little more frustrating than having to do a reset, or losing your settings for some reason and then finding out that the settings file you saved won't help you. Finding time to run Audessey again, re-do all of my custom settings, rename inputs etc. was not terribly fun, and I'd hate for someone else to have to go through that when I could warn them ahead of time!
I promise you if you try to restore form a file with all zeros in it (again using a Hex, NOT a Text, editor) you will be very disappointed.
As a tip, and this may simply be random chance (because of course I've had trouble getting good saves with every browser) it seems like I've had better luck getting a save (at all, much less one with actual data in it) using Opera than I have with any other browser I've tried. (FYI I'm using a Mac running OS X 10.8, though previously I was doing it running 10.7). I actually keep a copy of Opera on my computer pretty much exclusively to try to save config files from my 5006.

This is simply not true. Perhaps he thought you were talking about a TEXT Editor rather than a HEX editor? When I look at it in a hex editor I get lots of neat rows and columns, some with zeros in them and some with numbers in them. It is not "garbled." When I have had saves fail I end up with a file that only contains zeroes in all of those columns. If I try to restore from one of those files I will end up with a receiver set back to factory defaults. If I restore from one with numbers in the columns I will have my settings restored.
[Edit] Actually I can't say for sure that you'll get reset back to factory defaults, it may simply do nothing. The only time I've tried to restore from a save with all zeroes in it, was after a microprocessor reset that wiped out all of my settings anyway. Restoring from a save with all zeroes in it left me right where I had been. That was, unfortunately, when I LEARNED that you have to check the files to see if they have data in them. Hence why I try to warn people who are doing saves for the first time to check them! There is little more frustrating than having to do a reset, or losing your settings for some reason and then finding out that the settings file you saved won't help you. Finding time to run Audessey again, re-do all of my custom settings, rename inputs etc. was not terribly fun, and I'd hate for someone else to have to go through that when I could warn them ahead of time!
I promise you if you try to restore form a file with all zeros in it (again using a Hex, NOT a Text, editor) you will be very disappointed.
As a tip, and this may simply be random chance (because of course I've had trouble getting good saves with every browser) it seems like I've had better luck getting a save (at all, much less one with actual data in it) using Opera than I have with any other browser I've tried. (FYI I'm using a Mac running OS X 10.8, though previously I was doing it running 10.7). I actually keep a copy of Opera on my computer pretty much exclusively to try to save config files from my 5006.
They do not make customer support as well as they used to. Thanks for the info.
Justin




























