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The Official Sony EX720 Owner's Thread - Page 67

post #1981 of 2039
Hello AVS forum members.
It's been a while since my last post. I can update that, in my case, i've been reboot free since i disconnected my TV from the ethernet cable 9 or 10 months ago.
To me, the reboot problem, is a network communication error, probably hardware related as none of the firmware updates have been able to fix it. Isn't it a coincidence, that after a reboot, you lose internet features from your TV menu, in my case, when the reboot showed it's ugly head, the internet content tab from the home menu was allways missing something. I have learned to live with this because i reside outside the US, and CS is just nonexistent.
My recommendations are, if you live in the US or any other country with a working Sony customer service, and you feel cheated about the internet features of your TV, then ask for a replacement (if you are under warranty by the way). If you live outside the US in a country without a Sony CS then, like me, you just have to try to get a BR player with better internet features than your TV.
post #1982 of 2039
Well after my reboot update, i have a question i want to ask.
It's regarding the 3D feature of the TV. At first when I bought the TV, I got a bundle of 3d glasses and a blue ray movie. BR250 3d active glasses. The 3d effects where good, but if you tilt your head to either side, the 3d effects disappeared. I was just so disappointed that I shelved the glasses and forgot all that. I always thought that all 3d content had this problem, but the other day I was playing with another brand of TV and when I tilted my head the image retained the 3d effects and just dimmed the image a bit.
After reading some articles, I found out that Sony was building they're glasses with one polarizer filter while some other brands where using 2 filters.
Could anyone confirm to me, if you lose the 3d effects when you tilt your head using these glasses?
Someone told me that the ps3 3d glasses where dual polarized and should correct these problems. I already have one on the way. I'll update as soon as I try them.
That person told me that there is a polarizer adapter for the Sony glasses but it's only available in the US. Have someone tried these adapters? Do they work? How much did it cost? Can someone show me where I can find them in stock?
It would be great to fix these 2 br250 I have.
To me, this problem makes the 3d a not so pleasant activity. As soon as I lean to my side the 3d effects are gone. It's just ridiculous that you have to be seated straight like a robot to watch the 3d effects.
post #1983 of 2039
Quote:
Originally Posted by ihchiro View Post

Well after my reboot update, i have a question i want to ask.
It's regarding the 3D feature of the TV. At first when I bought the TV, I got a bundle of 3d glasses and a blue ray movie. BR250 3d active glasses. The 3d effects where good, but if you tilt your head to either side, the 3d effects disappeared. I was just so disappointed that I shelved the glasses and forgot all that. I always thought that all 3d content had this problem, but the other day I was playing with another brand of TV and when I tilted my head the image retained the 3d effects and just dimmed the image a bit.
After reading some articles, I found out that Sony was building they're glasses with one polarizer filter while some other brands where using 2 filters.
Could anyone confirm to me, if you lose the 3d effects when you tilt your head using these glasses?
Someone told me that the ps3 3d glasses where dual polarized and should correct these problems. I already have one on the way. I'll update as soon as I try them.
That person told me that there is a polarizer adapter for the Sony glasses but it's only available in the US. Have someone tried these adapters? Do they work? How much did it cost? Can someone show me where I can find them in stock?
It would be great to fix these 2 br250 I have.
To me, this problem makes the 3d a not so pleasant activity. As soon as I lean to my side the 3d effects are gone. It's just ridiculous that you have to be seated straight like a robot to watch the 3d effects.
With these glasses, if you tilt your head you do lose the 3D effect. I believe it is to due to the glasses losing the IR signal from the TV. These are active glasses which means the tv sends a signal to sync up the left/right eye shutter to correspond with what the tv is showing you. Passive glasses use a polarizing filter so this doesn't problem doesn't exist.

The instruction sheet mentions that the "3D effect will be inadequate and screen color shill shift when lying down or tilting your head", so it is a know thing to Sony.

As far as the reboot problem is concerned, I don't think a replacement/fix will work because it's a problem across their TV line. Sony replaced my main board, replaced the TV and finally replaced the EX720 with a HX model. I still have gotten the reboots, and just got one the other day.
post #1984 of 2039
You might want to try the 3d glasses from Blick.
I use them with great success on my Sony.
I wear prescription glasses too and these Blocks fit over them w/o any issues.
post #1985 of 2039
Thanks for the fast reply.

JSUL do you experience any loss of 3d effects if you tilt your head to the sides with the blick glasses?

I'm really not so sure the glasses are losing the IR signal from the TV. To me, when the glasses loses the IR signal they just stop the shutter and the color changes and it's as if the glasses where off. To confirm this, try blocking the IR sensor while watching any 3d content, the loss of IR signal will be just as if you where using the glasses turned off. I feel that the tilting head problem exhibit 3d ghosting but the colors tell me that the glasses may not be losing IR signal.
Maybe I'm wrong but who really knows.
Another thing is, that I've seen other 3d TV from some Korean manufacturer that uses the same active shutter 3d glasses tech with IR and the do not lose 3d effects when tilting your head.
I've read in other forums about the active shutter glasses using 1 o 2 polarizer filters and the ps3 3d glasses correcting this, I'll be updating as soon as I try them later this week.
One question to pioneer-elte, the HX model you received have built in WiFi?
It's really strange but, as I mentioned in previous posts, I haven't had any reboots since disconnecting from the internet.
post #1986 of 2039
No issues w/head tilt.
I have sat directly in front of my display in a chair... and laid in the floor. When on floor I am approx 3 feet below the screen, no change in image...lay on floor with pillow under my head, still no change..All good.
The 3d emitter is centered on the stand, under SONY.
post #1987 of 2039
Yes. But I have been using it hard wired. The wifi won't stream my video files from the digital camera nicely from the NAS and the router is only 15' away. I think I remember not using the Internet & it still happened. I do know for a fact that an error count is logged in the system from the reboot.

But my HX and the Ex both use the same firmware.
post #1988 of 2039
Thanks for the fast feedback.
Great to hear that the glasses do not exhibit the same problems the Sony br250 do. I'll wait to see if the ps3 3d glasses correct these problems, if not, I'm considering trying one of those you mentioned. I just can't stand still while watching a movie, can't really imagine how people at Sony watch movies with their girlfriends and boyfriends.
In regards of the reboots, maybe this is something we may have to live with. I'm sure everyone has experienced windows blue screen of death, or android or iOS freezes, every tech thing fails every once in a while.
post #1989 of 2039
Quote:
Originally Posted by JSUL View Post

No issues w/head tilt.
I have sat directly in front of my display in a chair... and laid in the floor. When on floor I am approx 3 feet below the screen, no change in image...lay on floor with pillow under my head, still no change..All good.
The 3d emitter is centered on the stand, under SONY.
So no issues tilting your head with those glasses, with the Sony brand you don't get any problems tilting up and down, but once you tilt sideways, you start to lose the effect. It's tilting sideways that messes it up. Could you please tell me the model that works with Sony and if it's rechargeable or what type of batteries it uses, its difficult to get small batteries here.
Thanks.
post #1990 of 2039
Sony also has newer 3d active glasses, br750. Not sure if they do the same thing. Might have to find a Sony store or outlet and try them out.
Edited by Pioneer_Elte - 7/9/13 at 7:52pm
post #1991 of 2039
You mentioned the IR signal problem, that could be the case, as newer Sony models now use rf bluetooth.
I'll wait to check for the ps3 3d glasses. The br750 are newer but they are discontinued, also the titanium made frame made them lightweight but more expensive. I see conflicting reports on amazon reviews, some claiming to have the tilt problem, and others not.
If the ps3 3d glasses works, I'll buy a couple more before they ran out of them, that should not be so far away as the ps4 is around the corner. Maybe they discount them some more in a fire sale, that would be great.
post #1992 of 2039
Well by going to bluetooth, they would avoid the need for a direct line-of-sight (kids sitting with their knees up) for the glasses to get the IR signal.
I'm sure you can find them in a Sony retail store or Sony Outlet if you're near one. (The outlet may have refurb 750 at a discount).
And if you can get to one of their stores, I'm sure you can test it for yourself.
Edited by Pioneer_Elte - 7/10/13 at 7:14am
post #1993 of 2039
Actually, looking at the TDGBR750 thread here in AVS and quoting Post #22:

"And for whatever reason, there is still the color shift issue when you tilt your head which I would have thought they would have fixed."
post #1994 of 2039
Ihchiro:

Go to 3dglassesunlimited.com

They have lists for many HDTV and projectors.
They have their universal brand as well as the Glick 3d glasses.

Good luck.
post #1995 of 2039
Those glasses are very sleek and should be lightweight (the br750), but if they exhibit the same tilting problems, to me they would be a waste of money.
Everywhere I read I find that they all need some kind of a polarizer filter, some say linear polarizer, I'm considering buying a sheet of linear polarizer film and try them to see if it helps as they apparently are out of stock at Sony cs. Let's hope for the ps3 ones to work fine.
Edited by ihchiro - 7/10/13 at 9:22am
post #1996 of 2039
Best thing to do is call and chat with customer service rep....also read the customer reviews.
Try them out and if not happy, send them back.

All I can say is that I am quite pleased with mine.

Good luck.
post #1997 of 2039
Quote:
Originally Posted by JSUL View Post

Ihchiro:

Go to 3dglassesunlimited.com

They have lists for many HDTV and projectors.
They have their universal brand as well as the Glick 3d glasses.

Good luck.
Thanks for your help.
Could you please check the model number of the glick glasses you are using for your Sony TV. I'll have to try to buy them from amazon or ebay as I live outside the US and sometimes online stores don't accept any outside US issued CC.
Sorry for all the troubles i'm causing you.
post #1998 of 2039
Typo....bad fingers on cell phone....Blick (not Glick).
3d digital eyewear ...BT-304.

Also see www.blick-eyewear.com
post #1999 of 2039
Hi, updating about the 3d glasses.
I received my ps3 3d glasses and the work very well, i can confirm the head tilt 3d losing problem is not present in these glasses. The image dims but the 3d effects remain.
Compared to the br250 the image brightness is slightly dim and I find the br250 more ergonomic, at least they fit better to my head frame. The ps3 3d glasses leave the bottom outer parts of the frames slightly opened and you can see some reflections in the lenses. I'll be buying a couple more before they go out of stock, for $17, I think they are a bargain right now.
I just hope I could get 2 filter sets for my other 2 br250 glasses I have collecting dust, they feel more comfortable to wear, but the tilt problems makes them unusable to me.
post #2000 of 2039
Hi I understand your frustration I got an kdl32ex520 and I got an anoying trouble with the image on the bottom. I got a weird flashing in all the inputs I try the reset and it doesnt work. I search in sony's page and teres no solution available pisture is freaking anoying has I say with this crap product of sony shame in them for this por quality product. whorse of all i think they doesnt have support in my country I live in Venezuela. I buy this because the were the best but now I see they are there a piece of ****. Ill never buy sony again. all they stuff sucks never has a solution for nothing on they products. this crap tv doesnt even have a freaking year and is failling. WTF!mad.gif

If anyone of U have a solution please let me know eek.gif


it looks like it was because of the firmware update the tv has the pkg4.021AAA. I take a look on sony's page and they toke everything out teres no solution. shame on u again sony. F**k the PS4 surelly is going to fail like this. ill go with Xbox cuz of this at least they fix they problems and doesnt let me down
post #2001 of 2039
for this hdtv

actually, which are the best settings for consoles? Xbox360 and PS3
post #2002 of 2039
Quote:
Originally Posted by Dymblos View Post

for this hdtv

actually, which are the best settings for consoles? Xbox360 and PS3

Picture Mode: Custom
Backlight: 2
Picture: 95
Brightness: 54
Color: 53
Hue: 0
Color Temperature: Warm 2
Sharpness: Min
Noise Reduction: Off
MPEG Noise Reduction: Off
Motionflow: Off
CineMotion: Auto 1

--Advanced Settings menu--
Black Corrector: Off
Adv. Contrast Enhancer: Off
Gamma: +1
Auto Light Limiter: Off
Clear White: Off
Live Color: Off
Detail Enhancer: Off
Edge Enhancer: Off
Skin Naturalizer: Off [grayed out]
i/p Conversion Preference: Quality [grayed out]

--White Balance menu--
R-Gain: -2
G-Gain: 0
B-Gain: 0
R-Bias: -2
G-Bias: -2
B-Bias: -2

--Screen menu--
Setting Memory: [any]
Wide Mode: Full
Auto Wide: Off
4:3 Default: Off [grayed out]
Auto Display Area: Off
Display Area: Full Pixel
Screen Position: [grayed out]

--Pro Picture Setup menu--
[all settings default/Auto]

--Home Menu>Settings>Preferences--

--Scene Select menu--
Game

--Eco menu--
Power Saving: Off
Light Sensor: Off
post #2003 of 2039
so after waiting 30 days for whatever part the extended warranty company wanted to waste my time on to put into my tv to fix the reboot problem, I got my tv back with a new problem. No 3d. pressing the 2d button does nothing and it doesnt even appear in the menu-settings-picture and display. the up on the remote and power button reset did nothing. wasnt there a more thorough reset that involved a button combination on the remote?
post #2004 of 2039
Figured it out. The part they used was for 46ex620 and 55ex720 but not 46ex720. I can only assume on the 55" the 3d function is controlled by another board and hence why it is lacking from my part since the ex620 is non 3d. On the plus side I think the correct part is not available and not even available for back order so I'm keeping my fingers crossed for a swap out
post #2005 of 2039
Hi all

First of all please excuse my english if you notice mistakes, and second of all, I didn't read the 67 pages of the thread...
I just come here to bring some help about the crosstalk issues on the Sony KDL55EX720.

I got this TV recently, with 2 pairs of Sony TDGBR250 3D glasses. My blu-ray player is a PS3. I wasn't interested in 3D at first, but then i tried, and then I started regretting to have such a bad 3D TV because of the crosstalk.

I tried 3D on AVATAR bluray, HARAKIRI bluray, KILLZONE 3, MOTORSTORM APOCALYPSE, MOTORSTORM 3D RIFT, and WIPEOUT HD.
All of them had major crosstalk issues, especially KILLZONE AND MOTORSTORM APOCALYPSE. Avatar and Motorstorm 3D rift were not so bad, but still...

So I got on the internet and started reading forums and stuff about my TV and crosstalk/ghosting issues in general. No solution, no miracle, nothing but the fact that crosstalk is about the display, and that it would stay so.
But I also read that some 3D glasses could reduce it, with some tweaks...

And then I took 80bucks out of my wallet to buy the XPAND X104 3D glasses, wich come with a PC tweak application to modify shutter speed and delays...

Ok, just to let you know : IT WORKS!
after trying different settings i came up with these : OPEN DELAY : -1 ; CLOSE DELAY : 180.


I would say that 75% of the ghosting vanished, in every game and movies, and if you reduce the 3d depth by 10/15 % in PS3 games, it goes up to 85%.
Then you just have to press the 3D button of the KDL55EX720 and change 0 to +1 or +2, and you're good to enjoy 3D with almost 95% of crosstalk gone.


So guess what, I was happy to get informations on this thread, and I'm now happy if my experience could help any of you guys.
I could finish killzone 3 with no headhache, and I can say that Motorstorm 3d rift is possibly the best 3D game I played this far (with Trine 2).
Avatar bluray is smooth and clear, and I don't use the TDGBR250 glasses anymore.

Hope this could help, greetings from France

D.F.

EDIT : I use 1.4 3d hdmi cable, contrast for 3d is on 95, and luminosity on 55.
Edited by DDDNOOB - 9/11/13 at 7:03pm
post #2006 of 2039

Bravia KDL-37EX720. Red LED randomly blinks 4 times and TV wont turn on (BALANCER Self Test failed)

 

I had to unplug the the power. Afterwards the TV would turn on for a few seconds but then turn back off, and then the red blinking light would resume blinking 4 times and then pausing and then blinking 4 times again repeatedly.

 

But generally if I leave the TV set unplugged for some hours, it will work again fine for one or two days.

 

Can anyone tell me what that error code signifies and how I may be able to fix it.

post #2007 of 2039
which is the best sound setting for ex720?
post #2008 of 2039
Quote:
Originally Posted by xpvijay View Post

which is the best sound setting for ex720?

I don't know what is the best setting per se, but during the time when I could only rely on the TV speakers, turning on S-Force Front Surround did make a huge difference for me.
post #2009 of 2039
i mean the bass, treble setting, sound enhancer & auto volume settings
post #2010 of 2039
After I explain a few things I will tell you the BEST 3D GLASSES FOR SONY BRAVIA EX720
First of all I have been on this thread a few times trying like a lot of you I am sure to get the 3d to be better and other odd issues. I have had maybe 3 reboots or slight hiccups in the past year and half. And I run mine like 24/7 just about it lol Thank god it shuts itself off at nights. By the way I own a Sony Bravia KDL55Ex720
The first pair of 3D glasses I got where TDG-BR100 series and they were decent. Still a lot of ghosting though that made some movies/shows almost unwatchable.
The second pair of 3D glasses I got where SainSonic "Universal" 3D Infrared Active Shutter Glasses For Sony Bravia 3D HDTVs from amazon, they were the worst ever. HORRIBLE ghosting, they are collecting dust atm.
The last pair of 3D glasses I bought were PlayStation 3 3D Glasses from amazon. THE BEST EVER!! Hardly any ghosting on this tv anymore. I enjoy 3D content so much more now. So it really is in the glasses and you can tell that it shutters MUCH faster than the rest. The best part of all is I bought 2 FOR LESS THAN $40.00 on Amazon. Awesome deal and so worth it. So everyone with this tv, it's all about the glasses. BUY THESE PAIR. There might be even better ones out there but I am truely pretty content with these. I hardly see any ghosting. 3D PC gaming through this tv looks great with these glasses as well as watching 3D movies using 3DTV PLAY from Nvidia.

On the issues of rebooting, I have updated always and only had slight problems and like I said above only about 3 or 4 reboots in the 1 and a half I had it. 2D play on this tv is pretty amazing as well especially with blu-ray.
I really don't use the internet stuff much since I have a computer right beside my tv just about. It does have some nice internet software and I enjoy them when I do happen to use them.

Can't really comment on the sound as I have it ran through my audio receiver.

So really the main point of the post is, I haven't had much problems with this tv "Yet" Knock on wood lol and the best 3D glasses I have found are the PS3 3D Glasses I got from Amazon. Unfortunately, I haven't had a chance to try out the BR250 to compare, but I am guessing that these even beat them in performance. They are rechargeable as well. Hope this helps someone to get a better 3D experience with their Bravia 3d tv's.
The reason I am making BOLD text is I want everyone to not waste their money on these expensive pair of glasses or even cheaper ones and get horrible ghosting.

I just read DDNOOB's post about the XPAND X104, it seems they work well too. Would love to compare those with the PS3 3D glasses, cause these are about 60+bucks cheaper and I would say 80-85 percent ghosting is gone.
Edited by Pantera1222 - 10/9/13 at 11:29pm
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