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Antiglare / Antireflective coating peeling on new Samsung plasma? - Page 37

post #1081 of 1203
Quote:
Originally Posted by LSx View Post
Well, really other than being pissed off about the situation I have not had to deal with nearly as much BS as others on this forum who get the run-around and are told there is no problem, or the panel isn't available, etc...I made a couple calls and waited for a few weeks and then they installed a new panel - still this is not very confidence inspiring for the longevity of a TV that I wanted to get at least 5 years out of.

I'm just going to watch it for a while, this time it's not in the very corner of the screen, it's a few inches over from the left and is just creeping below the bezel by 1/8".
When you got this new panel, did it come with the o-ring fix already installed or did the tech install it in front of you? I got a replacement July build yesterday and the tech didn't do anything specific in terms of o-rings, he said if there was a fix it would have been done already before they sent the new panel.... So I wanna know if mine has the fix or not...
post #1082 of 1203
my replacement tv will be delivered tomorrow between 9am and 2pm. pretty good window

going to run it for a day or weekend before I give it to my brother really want to see if it peels again. (my money is on yes)
post #1083 of 1203
The Tech did the O-Ring on mine. Its been over a month.No peeling yet.
post #1084 of 1203
Quote:
Originally Posted by redrayderz01 View Post

When you got this new panel, did it come with the o-ring fix already installed or did the tech install it in front of you? I got a replacement July build yesterday and the tech didn't do anything specific in terms of o-rings, he said if there was a fix it would have been done already before they sent the new panel.... So I wanna know if mine has the fix or not...


I was not home when the work was done, but I did remind them twice on the phone about the o-ring fix service bulletin and the wife got a snide remark along the lines of "of course we did" when she asked about it when they were replacing it....so I would hope so, and I had assumed that they did.
post #1085 of 1203
Quote:
Originally Posted by LSx View Post

I was not home when the work was done, but I did remind them twice on the phone about the o-ring fix service bulletin and the wife got a snide remark along the lines of "of course we did" when she asked about it when they were replacing it....so I would hope so, and I had assumed that they did.

Hope mine came with the o-ring fix built in. If not I'll keep calling. I have 15 months to keep getting replacements....
post #1086 of 1203
what is the o-ring fix?
post #1087 of 1203
Quote:
Originally Posted by DW View Post

The Tech did the O-Ring on mine. Its been over a month.No peeling yet.

People with the O-ring fix, does it put pressure on the glass screen and if so does it create a uneven surface around where the pressure is applied? Thanks
post #1088 of 1203
Quote:
Originally Posted by elmalloc
what is the o-ring fix?
It o rings or washers if u like are placed between the bezel and the screen creating a little gap which is supposed to stop the real black filter from peeling in the corners.

I'm un-packing my 64D8000 tomorrow, it's been hear since Monday in the box, can wait to watch the F1 on it this weekend )
post #1089 of 1203
an Aug 2011 build showed up today. white glove service from samsung too, guys looked at me funny when I had them set it up on my dinning room table. gonna run it and see what happens.


so Aug build seems to throw much less heat then my May build?
post #1090 of 1203
Talking with Samsung to resolve it
post #1091 of 1203
Quote:
Originally Posted by JeffDaniel View Post

an Aug 2011 build showed up today. white glove service from samsung too, guys looked at me funny when I had them set it up on my dinning room table. gonna run it and see what happens.


so Aug build seems to throw much less heat then my May build?

Biggest difference I have noticed in the August builds no longer use the same AR coating.

I've had 4 64" D8000's and 1 panel swap.

1st 3 screens were the nice dark AR filter which shows just a dark reflection.

Last 2 TVs both august builds have a completely different AR filter which shows multiple rainbows emitting from bright light sources like ceiling lights.

This is on 64" D8000.
post #1092 of 1203
59D8000 being delivered tomorrow...crossing my fingers for a good one
post #1093 of 1203
Aug build runs very cool compared to my may build and my vt30. No idea why. Brother comes to get it this weekend starting to second guess that decision.
post #1094 of 1203
my july build is peeling, had it delivered last Wednesday and it began peeling just 4 days after delivery.
post #1095 of 1203
Just took delivery of my 59D8000

It is a May 2011 build
Really disappointed because I waited as long as I could, ordered it on Aug 25th and still have an old build...Also powered it on and I heard a buzz and was like WTF is that then I noticed it was the TV I was only 1ft away so I'll see how it is in practical situations but so far I am not thrilled with the build date and hearing buzz

EDIT:
Started running the break in slides and no dead pixels except buzzing is pretty damn loud at about 8ft away
My 1st plasma and I am pretty surprised at how loud it is

EDIT:
Wow!!! 40 minutes into break in slides and it is a peeler....HUGE about 8" x 2"
My wife pointed it out while she was peeling off the protective coatings

Hopefully US Appliance is ok with sending a new one. I think I'll wait about 2 weeks in hopes of getting a new buid
post #1096 of 1203
My Aug build so far looks great.

Also, Samsung picked up the defective unit fairly quickly, so I just have to wait for the refund check now.
post #1097 of 1203
Quote:
Originally Posted by Larry M View Post

Just took delivery of my 59D8000

It is a May 2011 build
Really disappointed because I waited as long as I could, ordered it on Aug 25th and still have an old build...Also powered it on and I heard a buzz and was like WTF is that then I noticed it was the TV I was only 1ft away so I'll see how it is in practical situations but so far I am not thrilled with the build date and hearing buzz

EDIT:
Started running the break in slides and no dead pixels except buzzing is pretty damn loud at about 8ft away
My 1st plasma and I am pretty surprised at how loud it is

EDIT:
Wow!!! 40 minutes into break in slides and it is a peeler....HUGE about 8" x 2"
My wife pointed it out while she was peeling off the protective coatings

Hopefully US Appliance is ok with sending a new one. I think I'll wait about 2 weeks in hopes of getting a new buid



I got a June Build. Hoping it's good.
post #1098 of 1203
65vt30's are under 3k now. just a thought. I got tired of sh!tty customer service and said F it. Aug build seems to be better but it's only been on a few hours.
post #1099 of 1203
Quote:
Originally Posted by fausto412 View Post

I got a June Build. Hoping it's good.

Good luck.
I just commented in another thread how incredible the picture is, but the god damn buzzing is ridiculous. I am actually glad I started peeling because now I have a valid reason to send it back and ask for a new one where buzz is subjective.
post #1100 of 1203
Quote:
Originally Posted by JeffDaniel View Post

65vt30's are under 3k now. just a thought. I got tired of sh!tty customer service and said F it. Aug build seems to be better but it's only been on a few hours.

I just can't see spending $1,000 more for minor improvements and 6". $500 more and I would make the dive
I've thought about switching to 55VT but don't want to give up the inches for the same price

Do the VTs buzz?
post #1101 of 1203
Mine doesn't but both of my samsung 64's were silent.
post #1102 of 1203
Just got my refund check via 2 day UPS from Samsung.

Some people got shafted on CS, but I had a very good experience.
post #1103 of 1203
Quote:
Originally Posted by elmalloc View Post

what is the o-ring fix?

Dude, do we have to repeat this every other page? Search for my posts on this thread and read the one I posted with pictures.
post #1104 of 1203
Quote:
Originally Posted by Larry M View Post

Good luck.
I just commented in another thread how incredible the picture is, but the god damn buzzing is ridiculous. I am actually glad I started peeling because now I have a valid reason to send it back and ask for a new one where buzz is subjective.

The buzz is partially subjective. They have a volume test they require the techs to do. I think the sound is set to a certain level and if they hear the buzz, they replace it. Otherwise, they don't.
post #1105 of 1203
Quote:
Originally Posted by agogley View Post


The buzz is partially subjective. They have a volume test they require the techs to do. I think the sound is set to a certain level and if they hear the buzz, they replace it. Otherwise, they don't.

The problem with the volume test the screen is 98% all black when they do it hence there's not much power being used by the TV, it's not a true test for normal viewing conditions, the buzz is a lot louder when the screen has a high contrast picture or a all White scene, the sound test should be done with a White screen.
post #1106 of 1203
Quote:
Originally Posted by agogley View Post

The buzz is partially subjective. They have a volume test they require the techs to do. I think the sound is set to a certain level and if they hear the buzz, they replace it. Otherwise, they don't.



You can hear the buzzing...Is this normal?

This is from 11ft away...I was wrong with my earlier guess of 8ft
post #1107 of 1203
Here is my peeling, it hasn't gotten worse since I pushed it against the TV...other than the 2 bubbles and small peel up top.

I measured my original peel based on the spots my finger left behind and it was 8" x 1.5"

post #1108 of 1203
Quote:
Originally Posted by Larry M View Post



You can hear the buzzing...Is this normal?

This is from 11ft away...I was wrong with my earlier guess of 8ft

that is a buzzer for sure...unless the microphone is amplifying it some how.
post #1109 of 1203
Quote:
Originally Posted by airgas1998 View Post

that is a buzzer for sure...unless the microphone is amplifying it some how.

That would drive me nuts in about an hour. Totally unacceptable, as it's clearly audible with a normal volume level.

I have a 2010 model Samsung that makes no buzz at all with normal content. With a totally white screen, there is an audible buzz but you must be within a foot of the screen to hear it with the tv sound muted. Any level of volume on the tv speakers and it is inaudible.

I consider this acceptable as part of the technology. Clearly not what was demonstrated here.
post #1110 of 1203
Quote:
Originally Posted by aydu View Post

That would drive me nuts in about an hour. Totally unacceptable, as it's clearly audible with a normal volume level.

I have a 2010 model Samsung that makes no buzz at all with normal content. With a totally white screen, there is an audible buzz but you must be within a foot of the screen to hear it with the tv sound muted. Any level of volume on the tv speakers and it is inaudible.

I consider this acceptable as part of the technology. Clearly not what was demonstrated here.

I actually turned my TV off just a few minutes ago because I couldn't take it anymore
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