Sounds absolutely crazy, that you`d need to pay for ANY update...
I suggest to contact Pio US and send them these 3 emails from Pio EU:
1. "Dear Sir/Madam,
Thank you for your email, your enquiry has been registered in our system
under reference number:
Pioneer ticket ref nr: 2386
Dear Mr. Lehotsky
It's been a while since we contacted you about the problem of AV receivers
powering off while LAN was connected. It took a long time collect data
when this problem occurred, to investigate the root cause of this problem
and then to reprogram the firmware to fix this problem. The last 3 weeks
we tested a beta firmware. It needed to be so long because we wanted to
make sure that it solves this issue and this problem could occur a few
times a day or only once a week, so testing took quite long.
Since 23 jan 2012 however, firmware 0.112 is made available for service
center to fix this issue:
VERSION : 0.112 (MAIN: 1.009, SUB: 1.207, DSP: 1.003) released on Jan 23,
2012
Fixes the following issues.
- The power turns off and on automatically when connecting to certain BDP
(BDP-440/52FD,
Philips BDP8000, etc.) with LAN (Related QI : B1067206)
VSX-1020-K/FLXCN
VSX-1020-K/SYXCN5
VSX-1020-K/UXCNCB
VSX-1025-K/CUXCN
VSX-1025-K/SYXCN5
VSX-30/UXCNCB
VSX-31/UXCNCB
VSX-920-K/AXCN5
VSX-920-K/FLXCN
VSX-920-K/SYXCN5
VSX-925-K/CUXCN
SC-35/UXJCB
SC-1525-K/CUXJ
SC-LX73/SYXJ5
SC-LX73/DLPWXJ
SC-LX73/AXJ5
SC-LX73/FXJ
VSX-33/UXJCB
VSX-32/UXJCB
VSX-1325-K/CUXJ
VSX-1125-K/CUXJ
VSX-1120-K/UXJCB
VSX-LX53/AXJ5
VSX-LX53/FXJ
VSX-LX53/SYXJ5
VSX-LX53/DLPWXJ
VSX-2020-K/SYXJ5
I'm sorry to hear that you felt the urge to sell your VSX-1120. I wanted
to be able to offer you a solution for this issue sooner. That said, the
VSX-1121 doesn't have this (or any other known) problems, so enjoy.
Please note that it is not possible to reply to this message. Should you
wish to reply, then please contact us at:
http://www.pioneer.eu/eur/content/su...ntactform.html
ensuring that you fill in the reference number, which will allow us to
respond more effeciently.
Best regards
Pioneer Europe Customer & Service Support"
2. "Dear Sir/Madam,
Thank you for your email, your enquiry has been registered in our system
under reference number:
Pioneer ticket ref nr: 2359
I'm sorry, I made a mistake in previous e-mail. Because of differences in
internal structure, there are 2 firmware versions available to fix the
power off issue when LAN is connected:
VERSION: 0.112
VSX-1020-K/FLXCN
VSX-1020-K/SYXCN5
VSX-1020-K/UXCNCB
VSX-1025-K/CUXCN
VSX-1025-K/SYXCN5
VSX-30/UXCNCB
VSX-31/UXCNCB
VSX-920-K/AXCN5
VSX-920-K/FLXCN
VSX-920-K/SYXCN5
VSX-925-K/CUXCN
VERSION: 0.111
SC-35/UXJCB
SC-1525-K/CUXJ
SC-LX73/SYXJ5
SC-LX73/DLPWXJ
SC-LX73/AXJ5
SC-LX73/FXJ
VSX-33/UXJCB
VSX-32/UXJCB
VSX-1325-K/CUXJ
VSX-1125-K/CUXJ
VSX-1120-K/UXJCB
VSX-LX53/AXJ5
VSX-LX53/FXJ
VSX-LX53/SYXJ5
VSX-LX53/DLPWXJ
VSX-2020-K/SYXJ5
In case of your American VSX-1020 you'll need version 0.111 Please
understand that this is not a "lower/older" version of 0.112. It's the
same firmware but for different hardware.
With kind regards,
Please note that it is not possible to reply to this message. Should you
wish to reply, then please contact us at:
http://www.pioneer.eu/eur/content/su...ntactform.html
ensuring that you fill in the reference number, which will allow us to
respond more effeciently.
Best regards
Pioneer Europe Customer & Service Support"
3. "Dear Sir/Madam,
Thank you for your email, your enquiry has been registered in our system
under reference number:
Pioneer ticket ref nr: 2417
Sorry for the delayed reply. The update for the VSX should be performed by
an authorized service center from Pioneer. It is not possible to carry-out
this update yourself as it requires some jigs which are not available to
end consumers. Therefore the update is also not published on our website
for this matter.
As for the remote responsiveness, we actually opened up the remote of the
BDP-LX55 to check. The problem is not with the unit itself but rather with
the remote control. As this is hardware related it will be unlikely that it
can be solved. When you point the remote straight to the unit there should
not be any problem with it, only when you hold it up or down. Otherwise you
can always use any other Pioneer control or universal remote as
countermeasure.
Please note that it is not possible to reply to this message. Should you
wish to reply, then please contact us at:
http://www.pioneer.eu/eur/content/su...ntactform.html
ensuring that you fill in the reference number, which will allow us to
respond more effeciently.
Best regards
Pioneer Europe Customer & Service Support"
No word about paying for anything...
If they intend to release firmware updates for money, they could easily close the production...no one would buy a Pio product, ever...
and I`m not so convinced that it`s actually an AVR`s problem...they should definitely come up with something for the BDPs, at the first place...
I suggest to contact Pio US and send them these 3 emails from Pio EU:
1. "Dear Sir/Madam,
Thank you for your email, your enquiry has been registered in our system
under reference number:
Pioneer ticket ref nr: 2386
Dear Mr. Lehotsky
It's been a while since we contacted you about the problem of AV receivers
powering off while LAN was connected. It took a long time collect data
when this problem occurred, to investigate the root cause of this problem
and then to reprogram the firmware to fix this problem. The last 3 weeks
we tested a beta firmware. It needed to be so long because we wanted to
make sure that it solves this issue and this problem could occur a few
times a day or only once a week, so testing took quite long.
Since 23 jan 2012 however, firmware 0.112 is made available for service
center to fix this issue:
VERSION : 0.112 (MAIN: 1.009, SUB: 1.207, DSP: 1.003) released on Jan 23,
2012
Fixes the following issues.
- The power turns off and on automatically when connecting to certain BDP
(BDP-440/52FD,
Philips BDP8000, etc.) with LAN (Related QI : B1067206)
VSX-1020-K/FLXCN
VSX-1020-K/SYXCN5
VSX-1020-K/UXCNCB
VSX-1025-K/CUXCN
VSX-1025-K/SYXCN5
VSX-30/UXCNCB
VSX-31/UXCNCB
VSX-920-K/AXCN5
VSX-920-K/FLXCN
VSX-920-K/SYXCN5
VSX-925-K/CUXCN
SC-35/UXJCB
SC-1525-K/CUXJ
SC-LX73/SYXJ5
SC-LX73/DLPWXJ
SC-LX73/AXJ5
SC-LX73/FXJ
VSX-33/UXJCB
VSX-32/UXJCB
VSX-1325-K/CUXJ
VSX-1125-K/CUXJ
VSX-1120-K/UXJCB
VSX-LX53/AXJ5
VSX-LX53/FXJ
VSX-LX53/SYXJ5
VSX-LX53/DLPWXJ
VSX-2020-K/SYXJ5
I'm sorry to hear that you felt the urge to sell your VSX-1120. I wanted
to be able to offer you a solution for this issue sooner. That said, the
VSX-1121 doesn't have this (or any other known) problems, so enjoy.
Please note that it is not possible to reply to this message. Should you
wish to reply, then please contact us at:
http://www.pioneer.eu/eur/content/su...ntactform.html
ensuring that you fill in the reference number, which will allow us to
respond more effeciently.
Best regards
Pioneer Europe Customer & Service Support"
2. "Dear Sir/Madam,
Thank you for your email, your enquiry has been registered in our system
under reference number:
Pioneer ticket ref nr: 2359
I'm sorry, I made a mistake in previous e-mail. Because of differences in
internal structure, there are 2 firmware versions available to fix the
power off issue when LAN is connected:
VERSION: 0.112
VSX-1020-K/FLXCN
VSX-1020-K/SYXCN5
VSX-1020-K/UXCNCB
VSX-1025-K/CUXCN
VSX-1025-K/SYXCN5
VSX-30/UXCNCB
VSX-31/UXCNCB
VSX-920-K/AXCN5
VSX-920-K/FLXCN
VSX-920-K/SYXCN5
VSX-925-K/CUXCN
VERSION: 0.111
SC-35/UXJCB
SC-1525-K/CUXJ
SC-LX73/SYXJ5
SC-LX73/DLPWXJ
SC-LX73/AXJ5
SC-LX73/FXJ
VSX-33/UXJCB
VSX-32/UXJCB
VSX-1325-K/CUXJ
VSX-1125-K/CUXJ
VSX-1120-K/UXJCB
VSX-LX53/AXJ5
VSX-LX53/FXJ
VSX-LX53/SYXJ5
VSX-LX53/DLPWXJ
VSX-2020-K/SYXJ5
In case of your American VSX-1020 you'll need version 0.111 Please
understand that this is not a "lower/older" version of 0.112. It's the
same firmware but for different hardware.
With kind regards,
Please note that it is not possible to reply to this message. Should you
wish to reply, then please contact us at:
http://www.pioneer.eu/eur/content/su...ntactform.html
ensuring that you fill in the reference number, which will allow us to
respond more effeciently.
Best regards
Pioneer Europe Customer & Service Support"
3. "Dear Sir/Madam,
Thank you for your email, your enquiry has been registered in our system
under reference number:
Pioneer ticket ref nr: 2417
Sorry for the delayed reply. The update for the VSX should be performed by
an authorized service center from Pioneer. It is not possible to carry-out
this update yourself as it requires some jigs which are not available to
end consumers. Therefore the update is also not published on our website
for this matter.
As for the remote responsiveness, we actually opened up the remote of the
BDP-LX55 to check. The problem is not with the unit itself but rather with
the remote control. As this is hardware related it will be unlikely that it
can be solved. When you point the remote straight to the unit there should
not be any problem with it, only when you hold it up or down. Otherwise you
can always use any other Pioneer control or universal remote as
countermeasure.
Please note that it is not possible to reply to this message. Should you
wish to reply, then please contact us at:
http://www.pioneer.eu/eur/content/su...ntactform.html
ensuring that you fill in the reference number, which will allow us to
respond more effeciently.
Best regards
Pioneer Europe Customer & Service Support"
No word about paying for anything...
If they intend to release firmware updates for money, they could easily close the production...no one would buy a Pio product, ever...
and I`m not so convinced that it`s actually an AVR`s problem...they should definitely come up with something for the BDPs, at the first place...























