Originally Posted by pepar
I wonder if they weren't using low power drives? Would you have a link?
They were the latest reviews in the feedback section of the NewEgg page you linked to, above. I just wanted to draw your attention to them, in case.
In particular, this one where he feels he identified the problem.
Cons: Burned up two of my hard drives several years ago. The damaged drives were my loss, as with Andy. I finally figured out that the pins that the power connectors plug onto were protruding through the circuit board too far and coming in contact with the metal frames of some of the hard drives. Only certain drive slots were involved. I cut off the protruding tips and filed them as short as I could, and the same unit has been in service now for several years. I have bought more units since then, and thought the problem had been had corrected. If your unit was purchased recently, maybe ICY DOCK never did figure out what the problem was??
I know he says a couple years ago, but he was replying to this one from "Andy"
Cons: Followed the directions installing the unit, put 3 drives in their trays and slid them in. Hit the power button on the tower, heard a snap, the case fans twitched and nothing at all. Troubleshooting revealed the 3 drives I installed were all toasted. They no longer spin up, in fact one of them shorts out and shuts down the whole system.
ICY DOCK SAYS THEY ARE NOT RESPONSIBLE!
They sold me something in good faith it would work, but it didn't and caused $300+ in damages. Way to stand behind your product, Icy Dock. Stay away from this company. Hope they go under and have to find work at an iPhone factory.
I used the word fried and I should have used the words "shorted-out".Edited by Kelson - 4/17/13 at 12:10pm