Welcome to the Latest AVS Ceton InfiniTV 4 Info Thread
I noticed there are few threads here and there and in different forums, I hope this thread can help some of the new owners to set up and troubleshoot the tuner if there is a problem.
In 2010, after few years of R&D and speculations, a fully working CableCard tuner finally released. This is a great news for the HTPC users in US who want to watch the pay channel programming within Media Center. No more S video, RCA, component or firewire input and IR blaster from cable box to HTPC. Other benefits are HTPC will be able to record the pay channel content such as CNN, ESPN & HBO into our own HDDs instead of the cable box's hard drive. Last but not least, with CableCard tuner, we can send the cable box back to cable provider and save $12/cable box, since our HTPC will be able to do just the cable box does and much more.
Engadget review here.
$199 -> http://cetoncorp.com/buy-now/
Ordering CableCard from your cable provider
Do yourself a favor, if you have not order the CableCard yet, please just tell them you need the dual stream cable card like the one we insert to Tivo. I know Ceton or your dealer will ask you to be very specific such as "Multi-Stream CableCARD M-Card". But most if not all the service operators will have no clue what you about to do and in their system they will not list it that way. According to Comcast rep when I ordered my CableCard, it listed as "dual stream cable card (TiVo)" in their system.
Official manufacture site
Official Setup Guide
Set up other than local HDD as a Recorded TV folder
Set up Kensafe iStorage server in the desired storage server and initiate local machine connects to as an iSCSI server using the instruction here.
Follow the direction here if you want to get a free 1 server lisc of Kensafe iStorage server.
Cannon PC installation Video at YouTube - Video demonstrates steps for a Ceton InfiniTV 4 being installed in a PC.
Report problems to Ceton
Most likely before Ceton support will be able to help you out, you will need to send them the log. Please go to their Diagnostic Tool -> Diagnostic, describe your problem inside the top description box, click "collect information" and this tool will collect all the log. Save the log and email them. Yahoo mail and Gmail will think this is a virus after you attach and not allow you to send such log. You can use different email client or send the log via Ceton support site.
Most common problems
No TV signal
*Check your signal strength and make sure your signal strength is not -15 dBmV and more.
*Make sure you go thru the installation process, above, and activate and pairing your InfiniTV 4 tuner card with the cable provider's cable card.
Signal and Temp
Signal: From what I told by Ceton, we need the signal to be -10 dBmV to 10dBmV (some member using the Motorola signal booster to boost up the incoming signal.
I personally encountered some problems here and at the end, Comcast technician came back redo some of the coaxial wiring, removed the splitter and all fine after that. (from -15 dBmV to -1 to 3 dBmV now)
Temp: 60C to 70C (according to Ceton, anything over 70C we need to watch out) You can refer the signal and temp from their Diagnostic Tool OR you can try InfiniTV Status Media Center Plugin and after installed, it will be in the Extra section in Media Center.
"View or Listening Conflict" Media Center Message
*When you reboot and start your HTPC, this will be most likely the message displaying, about 5 to 10 secs, before the Live TV kicks in.
*According to Ceton, different AV vendors will block different ports/settings and such Windows message will appear. But with Ceton released Network Tuner Wizard, the build in tool will allows tuner to go thru different setting based on your AV software.
*Before the Official Network Tuner Wizard released in beginning of May, 11, there are few tricks to share the tuners. Different tricks or hacks can easily cause such Windows message appears.
"Video Error Files needed to display video are not installed or not working" Media Center Message
Below are what I noticed from different members to sove this problem.
* Disable "Exclusive" in the Properties of the default playback properties
* Change Windows Playback to stereo, 2 channel, and whatever speaker setting you have in Media Center
* Turn off navigation and animations sounds in Media Center
* If none of the above work, please try below and reboot.
Control Panel -> Programs -> Programs and Features -> Turn Windows Features on or off.
Turn off the media features. Reboot. Then follow the same procedure to turn them back on.
Please note that you will have to re-run the Media Center Setup.
Happy Live TV and Record 4 programming at once!
Edited by hlkc - 7/5/12 at 11:59am