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Latest Ceton InfiniTV 4 Info Thread - Page 53

post #1561 of 4509
Quote:
Originally Posted by bryansj View Post

All the commercial skipping software has to do is analyze the file and create a separate file (such as .xml) that has the skip location timestamps defined. The player would use that file to automatically skip to the correct location in the show. I think that is similar to what the programs do anyway, they just have trouble analyzing the .wtv files.

Very cool - didn't know how that worked. I always assumed it created a new file with the commercials removed. Sounds promising if possible!
post #1562 of 4509
Quote:
Originally Posted by bryansj View Post

All the commercial skipping software has to do is analyze the file and create a separate file (such as .xml) that has the skip location timestamps defined. The player would use that file to automatically skip to the correct location in the show. I think that is similar to what the programs do anyway, they just have trouble analyzing the .wtv files.

Quote:
Originally Posted by tgrinch View Post

Very cool - didn't know how that worked. I always assumed it created a new file with the commercials removed. Sounds promising if possible!

The problem is that the commercial skipping software CAN'T analyze the encrypted files.

As the Ceton DVR is going to be running Windows Embedded, I would expect less in the way of options for adding features like commercial skipping.
post #1563 of 4509
Reload to Eric:
Quote:
Originally Posted by sgbroimp View Post

Eric, All: Well it happened again last night. Started up the PC and no tuners found message in WMS. Reboot PC again did not help. Pull power off the Ceton and bingo, tuners right on line again.

Question: Is doing a full shutdown of the PC with the USB CetonInf4 still powered contributing to this issue? Maybe a no-no or maybe some PC settings I need to change? Have had no failures while running, no dropped recordings etc.
post #1564 of 4509
okay, maybe I'm blind, how do I set up Network Tuners? The help says it's included in the driver download and can be accessed in the Ceton tab in WMC, but I can't find it. The links to download it directly are all dead. So, how do I set this up? I want to share one tuner. I have the internal card if that matters. Thanks.
post #1565 of 4509
Quote:
Originally Posted by Jobber8742 View Post

okay, maybe I'm blind, how do I set up Network Tuners? The help says it's included in the driver download and can be accessed in the Ceton tab in WMC, but I can't find it. The links to download it directly are all dead. So, how do I set this up? I want to share one tuner. I have the internal card if that matters. Thanks.

It's a checkbox during the install and is an optional component
post #1566 of 4509
Quote:
Originally Posted by makomako View Post

I have been having problems with my Ceton usb tuner rebooting. My tuner would usually reboot several times a day and sometimes, (not often) might stay up for a day. I found the tuner would reboot even when WMC was not running, just having the computer booted was enough for the reboots to occur. You can tell by checking the up time using the web interface and I would also hear the Windows alert sound of a usb device being unplugged and see the blue led start flashing on the tuner.

I have a ticket opened with support and I have sent them several diagnostic outputs. They have never given me any feedback other than they know about the problem and are working to resolve it. Oh and to try a different usb cable and port.

So I started looking at my configuration and this is what I found. I had set the ip address for the tuner to static by going into the web page and un-checking dhcp and putting in a static ip. I also had set the computer up with a static ip address. I did this because I was having problems with lost tuners from my other computer that shares the tuner and thought it might help.

Now here is where I screwed up, I had set both ip's to the same address. It worked but I was getting tons of tuner reboots. So I changed the ip address's for the tuner and computer and made them unique. I did this two days ago I have not had one tuner reboot.
I would think that the fact that I had duplicate ip address's would have been seen in the diagnostic output I sent to Ceton but either no one caught it or the logs were never looked at.

I still need to do a lot more testing to see if I still have any more issues but this is the longest this thing has stayed up by far.

Did using static IP improve the stability?

When I look at the Ceton network adapter settings, I see the following:
* Client for Microsoft Networks
* QoS Packet Scheduler
* File and Printer Sharing for Microsoft Networks
* Internet Protocol Version 6 (TCP/IPv6)
* Internet Protocol Version 4 (TCP/IPv4)
* Link-Layer Topology Discovery Mapper I/O Driver
* Link-Layer Topology Discovery Responder

Are all of these really needed?
post #1567 of 4509
I know these two are not needed:

* Link-Layer Topology Discovery Mapper I/O Driver
* Link-Layer Topology Discovery Responder

They allow you to create a visual map of the network. Never going to use a visual map? Uncheck the boxes on all your network cards.
post #1568 of 4509
I do think that setting up the tuner and computer to both use static ip's did help with the lost tuner problem. Try it and see.

I installed the beta firmware and had one reboot about two hours after installing it. I did send the diagnostic logs in to Ceton of this beta firmware crash but as usual they did not respond. One would think that they would be interested in this crash. The good news is since that one reboot my tuner has been up for eight days straight.

The beta firmware seems to fix a lot of problems. The channel changes are much faster. The difference between the original and beta firmware is like night and day. I don't know how they had the balls to sell this thing with the original firmware. They still have some problems to fix but it is much better.

The thing that really gets me is the fact that Ceton doesn't mention anything about these problems on the support section of the Ceton web page. They have a news section that never mentions it. I wasted a lot of my time on this and the only way I found out about the beta firmware was by reading this forum and its posts about it.
post #1569 of 4509
Do you still have the beta firmware file? What is the date and number? I am running beta firmware, just not sure if it is the latest rev.
post #1570 of 4509
Quote:
Originally Posted by makomako View Post

I do think that setting up the tuner and computer to both use static ip's did help with the lost tuner problem. Try it and see.

I installed the beta firmware and had one reboot about two hours after installing it. I did send the diagnostic logs in to Ceton of this beta firmware crash but as usual they did not respond. One would think that they would be interested in this crash. The good news is since that one reboot my tuner has been up for eight days straight.

The beta firmware seems to fix a lot of problems. The channel changes are much faster. The difference between the original and beta firmware is like night and day. I don't know how they had the balls to sell this thing with the original firmware. They still have some problems to fix but it is much better.

The thing that really gets me is the fact that Ceton doesn't mention anything about these problems on the support section of the Ceton web page. They have a news section that never mentions it. I wasted a lot of my time on this and the only way I found out about the beta firmware was by reading this forum and its posts about it.

I'm giving the static IP a try. I also removed the following:
* Internet Protocol Version 6 (TCP/IPv6)
* Link-Layer Topology Discovery Mapper I/O Driver
* Link-Layer Topology Discovery Responder

Additionally, I'm thinking of removing everything but IPv4 since I don't see why "Client for Microsoft Networks", "QoS Packet Scheduler", or "File and Printer Sharing for Microsoft Networks" would be needed.

I also disabled LMHOSTS lookup and NetBIOS over TCP/IP.

Everything seems to work correctly and the Ceton device webpage comes up immediately with these changes rather than taking a couple of seconds before the changes. I imagine that some of these changes have zero impact and others might cause setup/configuration issues but Ceton diagnostics is currently good and Media Center currently watches channels fine. Ideally, I would like the Ceton setup app to optimize the network settings, but they might have already looked into this and found these changes insignificant.
post #1571 of 4509
Just purchased my pci version of the ceton . My God , what happened to a product that worked pretty good in the first 1/3 to 1/2 of this thread to a product that has become a real pita to set up and more importantly , keep set up

Do I have to have a static ip cause Time Warned does not allow that, in my area any way's . I called and asked the question once before on an unrelated issue to the Ceton ?
post #1572 of 4509
Quote:
Originally Posted by flocko View Post

Just purchased my pci version of the ceton . My God , what happened to a product that worked pretty good in the first 1/3 to 1/2 of this thread to a product that has become a real pita to set up and more importantly , keep set up

Do I have to have a static ip cause Time Warned does not allow that, in my area any way's . I called and asked the question once before on an unrelated issue to the Ceton ?

The difficulties people are running into are mostly related to the USB version of the tuner, assigning some of the tuners to other PC's, getting customer service reps who know how to pair a cable card, and in some cases getting tuning adapters to play nicely.

The new beta firmware seems to have resolved a lot of the USB issues.

If you just want to use the tuner for one PC and possibly some extenders, you shouldn't expect to run into any problems getting things setup. I'm not sure if configuring tuners to be used on other PC's is overly complicated or if it's just an issue of people who aren't overly familiar with networking (I have no interest in the feature, so I haven't looked into how it gets configured).

Getting the cable card paired is sometimes a luck of the draw on which customer service rep you happen to get and it's not exactly uncommon to get a defective cable card.

If you don't live in an area that uses tuning adapters, then you don't need to worry about them.

The static IP is for the Ceton card, not for your router. Within your house, you can use static IP's or DHCP on your devices. Basically, you don't need to worry about it.
post #1573 of 4509
I was hoping the beta firmware would help with my PCI version, but it doesn't seem like it since less than 24 hours later it has gone missing on me again. Oh well.
post #1574 of 4509
where is there a guide that will tell you how to use a PC as a media extender?

thanks!

I know the Xbox 360 and DMA2100 are the most popular options but what about using a computer as a media extender?

the OP should have a guide on his first post but failed to do so!
post #1575 of 4509
Quote:
Originally Posted by RobbyTV View Post

where is there a guide that will tell you how to use a PC as a media extender?

thanks!

I know the Xbox 360 and DMA2100 are the most popular options but what about using a computer as a media extender?

the OP should have a guide on his first post but failed to do so!


well maybe it can't be done
post #1576 of 4509
Quote:
Originally Posted by RobbyTV View Post

where is there a guide that will tell you how to use a PC as a media extender?

thanks!

I know the Xbox 360 and DMA2100 are the most popular options but what about using a computer as a media extender?

the OP should have a guide on his first post but failed to do so!

Search for SoftSled... Basically, it's something a LOT of us would love to have, but Microsoft has not made it available. If your recordings aren't copy once, you can watch them on other PC's over network shares. But watching LiveTV isn't possible (unless you have a tuner physically in the other PC or assigned from the main PC), watching recordings that are in progress is a pain, and there's no unified guide and recording schedule interface.
post #1577 of 4509
Quote:
Originally Posted by Jobber8742 View Post

okay, maybe I'm blind, how do I set up Network Tuners? The help says it's included in the driver download and can be accessed in the Ceton tab in WMC, but I can't find it. The links to download it directly are all dead. So, how do I set this up? I want to share one tuner. I have the internal card if that matters. Thanks.

There is a decent setup guide over at The Missing Remote.
post #1578 of 4509
Quote:
Originally Posted by MegaVA View Post

There is a decent setup guide over at The Missing Remote.

Thanks. I finally found information that it was an optional install from the ceton driver install after trying to reinstall. They should put a little more information on where it is located on the website. It was an easy setup once I found the program.
post #1579 of 4509
I really love my HTPC and Ceton InfiniTV4 USB when it works. The 4 tuners vs. 2 in the WOW dvr, the WMC interface, channel guide, media file integration etc. all make this for an awesome experience. BUT it just isnt as stable as the old reliable DVR and the wife is ready to chuck the thing out the window because of the missed recording due to the USB issues and the annoying stutter on certain "copy once" HD channels. 2 different motherboard combinations and the addition of a GT430 video card later has yet to resolve the issues. This weekend I will be running some new RG6 cable, eliminating any unused outlets and unnecessary splitters and adding a Motorola BDA-K4-RA signal booster to the incoming feed in hopes of remedying the "stutter"/picture/sound issues. If that part gets resolved and I can convince the family to hold out a bit longer for the USB issue to be fixed I may end up with the perfect HTPC experience. Otherwise its back to the Atari interface of the cableco DVR....
post #1580 of 4509
Quote:
Originally Posted by buceyes View Post

I really love my HTPC and Ceton InfiniTV4 USB when it works. The 4 tuners vs. 2 in the WOW dvr, the WMC interface, channel guide, media file integration etc. all make this for an awesome experience. BUT it just isnt as stable as the old reliable DVR and the wife is ready to chuck the thing out the window because of the missed recording due to the USB issues and the annoying stutter on certain "copy once" HD channels. 2 different motherboard combinations and the addition of a GT430 video card later has yet to resolve the issues. This weekend I will be running some new RG6 cable, eliminating any unused outlets and unnecessary splitters and adding a Motorola BDA-K4-RA signal booster to the incoming feed in hopes of remedying the "stutter"/picture/sound issues. If that part gets resolved and I can convince the family to hold out a bit longer for the USB issue to be fixed I may end up with the perfect HTPC experience. Otherwise its back to the Atari interface of the cableco DVR....

I also have WOW in Columbus with the USB tuner, and I also continue to have problems. I've had a support ticket open for 2 months and still no joy.

The new beta firmware helped stop most of the 'partial recording' errors I was getting, but still have almost daily tuners 'not available'. Usually have to reboot the device to regain live TV.

My device is connected to my main multi-monitor desktop, so I'm not using it as a dedicated HTPC. I was considering building one and getting rid of my WOW DVR's, but the USB tuner is no where near stable enough to go that route yet. I'm pretty close to asking Ceton to exchange my USB tuner for the PCIe version.

Gary
post #1581 of 4509
@ buceyes

Ceton has some beta firmware available that appears to solve the usb problems with the external tuner. submit a support ticket with logs and request the beta firmware. If you're having problems with the usb connection then it might help.
post #1582 of 4509
Gary,
Good to know there is someone in Columbus with WOW and a Ceton. Curious if you experience any video quality issues on some of the copy protected HD channels. History HD, A&E HD and AMC HD tend to be the worst for me at least from what I notice because of the # of programs I watch/record on those stations. This is where I think I may have a signal problem although the db and SNR readings seem to be within spec. But if you have video quality issues with this type of channel as well then at least I have peace of mind that its not just me and I can quit chasing my tail on that front.
post #1583 of 4509
I left this thread a couple of weeks ago. Now I'm back in seeing there appears to be a firmware fix for the Ceton USB random reboot.

Anyone care to comment on why no one from Ceton, knowing I have 2 different cases open on the random rebooting problem, didn't bother to email and say there is a beta I should try? Do I REALLY have to monitor this forum to get support from Ceton?
post #1584 of 4509
Quote:
Originally Posted by gsr View Post

The difficulties people are running into are mostly related to the USB version of the tuner, assigning some of the tuners to other PC's, getting customer service reps who know how to pair a cable card, and in some cases getting tuning adapters to play nicely.

The new beta firmware seems to have resolved a lot of the USB issues.

If you just want to use the tuner for one PC and possibly some extenders, you shouldn't expect to run into any problems getting things setup. I'm not sure if configuring tuners to be used on other PC's is overly complicated or if it's just an issue of people who aren't overly familiar with networking (I have no interest in the feature, so I haven't looked into how it gets configured).

Getting the cable card paired is sometimes a luck of the draw on which customer service rep you happen to get and it's not exactly uncommon to get a defective cable card.

If you don't live in an area that uses tuning adapters, then you don't need to worry about them.

The static IP is for the Ceton card, not for your router. Within your house, you can use static IP's or DHCP on your devices. Basically, you don't need to worry about it.


Well , we shall find out soon enough . My pci-e just came in today and I have my cable M card from the satanic office of Time Warner . As coon as my avr arrives I will start the lovely process !!

BTW ... Thanks for the post , it was VERY good and informative

-flocko
post #1585 of 4509
Quote:
Originally Posted by thehobster View Post

I left this thread a couple of weeks ago. Now I'm back in seeing there appears to be a firmware fix for the Ceton USB random reboot.

Anyone care to comment on why no one from Ceton, knowing I have 2 different cases open on the random rebooting problem, didn't bother to email and say there is a beta I should try? Do I REALLY have to monitor this forum to get support from Ceton?

PM me your ticket number and I will look into it. We only give it out in certain situations - it's possible we did not believe it would help your issue.
post #1586 of 4509
Quote:
Originally Posted by buceyes View Post

Gary,
Good to know there is someone in Columbus with WOW and a Ceton. Curious if you experience any video quality issues on some of the copy protected HD channels. History HD, A&E HD and AMC HD tend to be the worst for me at least from what I notice because of the # of programs I watch/record on those stations. This is where I think I may have a signal problem although the db and SNR readings seem to be within spec. But if you have video quality issues with this type of channel as well then at least I have peace of mind that its not just me and I can quit chasing my tail on that front.

When I'm using my Ceton, I'm watching TV on a 2nd monitor while I'm using my main monitor for other PC activities. To be able to watch fullscreen on the 2nd monitor and not lose focus of my mouse cursor, I use a free program called 'The Maxifier'.

When using this program, there is often some minor video quality issues like stutter. Especially when there is a lot of movement on the screen like sports. So I'm used to seeing some minor video quality issues and have not noticed any difference in the channels you listed.

I just tuned to all three of the above channels and the Copy Protection status was 'Copy Freely' for me? Channels 218, 236, and 249.

Gary
post #1587 of 4509
This is probably not specific to Ceton but is probably an MCE issue or "feature"... There is a winter storm warning in the area and media center is running the warning across the top of the screen. It is not on the station but actually generated by media center and appears on ALL channels. Running for over 2 hours now and very annoying, anyone see this before and more importantly know how to turn it off.
post #1588 of 4509
Quote:
Originally Posted by buceyes View Post

This is probably not specific to Ceton but is probably an MCE issue or "feature"... There is a winter storm warning in the area and media center is running the warning across the top of the screen. It is not on the station but actually generated by media center and appears on ALL channels. Running for over 2 hours now and very annoying, anyone see this before and more importantly know how to turn it off.

Bounce the ehrecvr service and restart ehshell (or reboot your PC). There are some EAS warnings that MCE has a bug it doesn't clear. Taking that up with MS is on my to-do list
post #1589 of 4509
I had the same thing happen a week or two ago. Reboot the extender (or, exit media center if on the XBox 360, then re-enter it). If the warning was still being broadcast, it came back. Once it expired, the above cleared the (erroneous) message.
post #1590 of 4509
I really don't understand what's going on there at Ceton. I've been getting extremely frustrated at their lack of speediness of resolving these reset issues. In either my PCIe or USB device, I'm lucky to have either one of them stay up for more than 4 hours. The new firmware helped slightly, but didn't solve all the issues. That firmware was released almost 2 weeks ago, and there hasn't been any news since!? It's just ridiculous - can they not repeat the problem in their labs? If they can, are they still clueless as to what the issue is? If they know what it is, then what's taking so long to fix it? In my line of work, when I have customer impacting issues like this I usually end up working 24x7 to resolve the issue. I've never seen a technology company be so slow in fixing this type of problem - especially when their brand is so dependent on it. Just look at the low reviews popping up on their products right now. I'm sure they've been investing a lot of development hours lately in creating that new extender box for CES, but the prime customers for those devices have been suffering through the current issues for several months now. I loved my ceton back when it was working, but lately I come home to failed recordings and want send it through a window. Even the hokey hd-pvr with dvblink software worked better than my ceton devices have over the past month.
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