Latest Ceton InfiniTV 4 Info Thread - Page 70

Thanks!!!!!! This will be immensely helpful as I try to figure out how to detect this behavior.

- Brian

Have you tried stopping and restarting the ceton tuning adapter service to see if that clears up the issues when they start happening?

No, will give that a go next time. Thx

- Brian

So I noticed that when my TA couldn't tune, the SWITCHED DIGITAL VIDEO status screen:




Attachment 239284



Looked like this:



Attachment 239285




After a TA reboot and ~10 min it now looks like this and all my SDV channels work.




Attachment 239286




Still checking to see if this is coincidence or something I can monitor reliably for "TA Health"

- Brian

If the SDV server is unavailable, you won't be able to tune SDV channels (though you may be able to get SDV channels that are already switched on by others). However, there are other ways for the TA to fail besides the SDV server being unavailable, so this being ready doesn't mean the TA will work.

If this is a chronic issue, open a ticket with us and we will reach out to your MSO.

Does this work with other brand tuners as well or is it only for multiple Ceton units? I just ordered a Ceton PCIe card and I already have a Hauppauge 2250 installed. I was going to remove the 2250 when I install the Ceton tuner, but if I can access all 6 tuners without TunerSalad I'll leave the Hauppauge installed.

Eric, You are such a great asset to the Ceton community. I am holding off on a 4-Tuner TiVo waiting to see what the final Q/Echo combo offering will be. TiVo will not even discuss Tuning Adapter issues and only refers you to back to the MSO.

I have not seen many, if any, TA issues reported with Cox running the Cisco TA firmware version F.1401 (edited) F.1402. Are you aware of any? I have been hesitant to get any 4-Tuner device until the Cisco TA firmware is updated though.

Eric could probably provide a more definitive answer, but I'm pretty sure the tuner limit increase is generic in the sense that it doesn't care which brand of tuners you're using - it simply increases the limit on the number of tuners of each type you can have in the system.

In your case though, there isn't anything to worry about. The default limit is 4 tuners OF EACH TYPE. So you can have any combination of 4 CableCard, 4 Clear QAM, 4 OTA, etc. - so if you installed 4 of each of those 3 types, you could have 12 tuners in the system with no need to increase the limit. Where the limit increase comes into play is if you want to have 2 Ceton cards (so 8 CableCard tuners), more than 4 Clear QAM tuners, etc.

Great news, thanks.

I'm not aware of 1401 ever having been deployed anywhere, or even released by Cisco. 1402 had some stability issues, but we've gotten most MSOs (and are working on the rest) to upgrade to at least 1501. 1601 only has a few small changes from 1501, and I doubt anyone will notice any differences between the two.


The limits are per tuner type, so by default, you can have 4 OCURs, 4 ClearQAM tuners, 4 analog tuners, etc. Our software (and Tunersalad) ups that, though our software will only work if at least one InfiniTV is installed.

Just an update. As stated before, I have two infinitv 4 pcie tuners (hardware 5000 and 5124) updated to the latest firmware and win7 drivers. I am running an intel i3-2105 with an H67 board and 8gb RAM. After testing many configurations, I have found that the problem is entirely with the 5124 card. With any configuration involving that card, including having that card in the system alone, the system immediately crashes upon enabling tuner sharing. I can successfully run 8 tuners and watch/record TV when tuner sharing is not enabled. This has forced me to pull the card and now I have tuner sharing working with only the 5000 card in place. I have noticed that my system seems to run much faster now that the 5124 card has been pulled in terms of channel switching and startup. Something is not compatible with my rig and that 5124 card.

Thank you.

I just got my ceton pcie installed and working a few days ago in my new htpc. I decided to try the network tuner option and assign 1 tuner to my other htpc in the bedroom. It totally locked up my system. Had to restore from last known good build. At this point I am seriously considering returning this device. It seems very unstable and unreliable. Too bad...really wanted it to work.

What is the hardware version on your card?

Good question. I reinserted the card (had to remove it so windows could boot). Now the ceton diagnostic tool says 'searching'. For over 10 minutes now. So I can't see the hardware version.

This happened to me too. On the 2nd tab, click the link towards the bottom that causes wmc to reset the tuners and then restart. This has worked for me. I'm wondering if you have the 5124 card like me.

Maybe I missed it somewhere in here along the way, but has there been any news on dynamic tuner sharing? I have a second PC I'd love to be able to watch live TV on, but I'm not willing to permanently dedicate a tuner at this point to something I'll be using much less frequently than my main setup.

Thanks...tried that. Rebooted, moved card to different slot. Diagnostic tool doesn't see device. no joy here

I don't think so. Let's get static sharing stabilized 1st

Haha I suppose that's fair enough!

Card is still not recognized. looks like it got fried while trying to setup network share. guess it's going back. glad i tried this before 30 days was up.

Quick update on my situation... I have a card with h/w ver 4884 and was running into all sorts of instability (partial recordings and failures while watching live tv) on the latest firmware on Cox-Phoenix. Earlier today I rolled back to 1.0.9.5 and it's been stable since. I record a lot and have my HTPC sending me push notifications for all failures immediately. I'll report back in a few days whether things remain stable or not.

Thanks to everyone who pointed out that the failures I was seeing were likely the Ceton crashing rather than the TA. That was very helpful in narrowing the problem to the f/w.

- Brian

Just curious where you found the previous firmware version for download? The latest firmware seems much less stable compared to the last, using Cox-San Diego. I'm definitely wanting to revert back but have been unable to find an archive list of previous firmwares for download.

If you email support with your h/w # and ask, they will provide you with a link. They don't post them online apparently because if you try to apply a f/w version to a card of incompatible h/w version, it could brick your device.

Not sure why the Ceton tool cannot prevent this. Seems that it could simply provide the h/w # to a DB at Ceton and get a list of approved f/w for that hardware.

PM sent.

So I appear to have (finally) had my first issue. Just went and tried to watch some recorded shows that aren't set on the DVR and discovered that right around 9pm Sunday I lost signal and nothing has recorded since then. Tried going into the Ceton diag and was unable to tune any channels, got a "no signal" message. It turns out my Tuning Adapter had locked up or something, and a power cycle appears to have fixed the issue.

I don't have anything set up to notify me of failed recordings and there is absolutely no indication on the TA itself as to whether or not it is functioning properly. Short of using my HTPC exclusively for TV watching at this point, is there any way to effectively monitor something like this when I don't actually access TV/recordings from that PC on a daily basis?

fwiw, the TA is a Moto MTR-700 running firmware 1.2.0.0 on Cox New England. Again, not a major issue for me in the grand scheme of things, and definitely not a Ceton problem, but I'd appreciate any insight you all can provide.

Press the Reset Network Settings button in the Ceton Diagnostic Utility

Tried that last night, but didn't help. Will try again later today. I was also thinking about removing the windows driver and let windows reinstall them.

I have tasks setup to alert my iPhone based on events 8 = failed recording, 3 = partial. With this, I can at least be aware of issues as they're happening and take action right away.

If you have another PC, it might be worth trying it on a different machine just to rule out the PC