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Latest Ceton InfiniTV 4 Info Thread - Page 82

post #2431 of 4574
3/31/12 at 1:47pm
Quote:
Originally Posted by smcmillan2 View Post

I was getting "no tuners available" when I brought the HTPC out of sleep, but if I waited a minute or so the problem resolved itself, no reboot necessary. Same specs - USB, 4881, purchased Dec 2011. I still see the same with 1.1.7.2

Since loading 1.1.7.2 last Friday the Ceton has not rebooted on it's own, uptime 6+ days. I shut everything down last night to upgrade the memory in the HTPC so I've reset the timer, but at this point I would recommend loading 1.1.7.2 and see how it works for you. You can always revert back to 1.1.2.4 if it causes other issues and frankly 1.1.2.4 was not very stable on my USB unit.

I did a trouble ticket with ceton for my USB and they recommended a beta fw upgrade, which btw does not have a 1.1.7.2 in the number series. Am holding off installing until next wek as I have some critical recordings to make.
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post #2432 of 4574
3/31/12 at 3:17pm
Update on my situation. Ceton got back to me and didn't even try to troubleshoot just started an RMA. I declined as I already had one in process with amazon, which I hope will be faster. So hopefully if everything goes as smooth as usual with amazon I will get to try again next saturday.
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post #2433 of 4574
3/31/12 at 8:31pm
[quote=flocko;21850460]
Quote:
Originally Posted by dubboxster View Post

I'm on Ceton InfiniTV Diagnostic Tool. Under CableCARD
Step 1. Invalid CableCARD inserted. A single stream CableCARD (SCard) is inserted. Please contract your cable company and ask for an MCARD.[/QUOTE

What / who is the idiot at the cable co . that gave you an "S" card ? . You must have an "M" card . Go back and get the correct one . They know exactly what u need .... sounds like game playing to me Your most likely going to need a tuning adapter as well . Those are free at the your cable co.

Ceton has very good instructions for proper installation of there product . You will need to also follow your cable co. instructions for installing the cable card / tuning adapter. Time Warner (who I use) has a real good web page of instructions for both .

One step that is real easy to over look is running the "digital cable adviser " during the install process . Miss this step and you ain't going no where !

The whole process would have taken me about 2 hours tops if I had not missed the digital cable adviser step . That's even considering the time on the phone with cable co. to pair the card !

Another words ... it isn't hard


I got tunning adapter Cisco STA1520 and MCard from my local TimWarner. Installed and udated firmware. InfiniTV USB driver Version: 1.0.4.1, Tunning Adapter driver Verision: 1.2.0.0, InfiniTV firmware Version:1.1.2.4, InfiniTV Hardware Version: 4481. Under CableCARD Setup tab step 4 gives me error: CableCARD is not receiving messages yet. Please check signal connection, or replace CableCARD. Please help. Thanks.
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post #2434 of 4574
4/1/12 at 6:36am
Hi,
I have the ATI Wonder and it worked ok for the most part. 90% of the time. I picked up the Ceton USB and my Win 7 Pro pc is bogged down and I get stutter on the TV(Xbox extender) and PC. If I just watch it on the PC (WMC) I have 95% no issues.
I have had no tuner found , Reboot fixed that
I had the conflict message: Reboot fixed that.
My biggest complaint is the Pixelation and stutter/Lag what ever you want to call it. Much worse than the ATI ..Any tips ?
I may just bring it back to the store if no resolution happens
Thx
Lee

PS
Signals are all fine and I have FIOS
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post #2435 of 4574
4/1/12 at 8:05am
The ATI Wonder used an S card (I believe), all the modern cablecard readers use an M card. S is single stream and M is multi stream. You need to take the card back to your provider and get an M card from them.
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post #2436 of 4574
4/1/12 at 8:32am
I do have the M card if u are referring to me
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post #2437 of 4574
4/1/12 at 10:43am
For those interested, here are the specs for the system that the 5124 card was unable to perform network tuner sharing:

Intel BOXDH67BLB3 LGA 1155 Intel H67 HDMI SATA 6Gb/s USB 3.0 Micro ATX
Intel Core i3-2105 Sandy Bridge 3.1GHz LGA 1155 65W Dual-Core Desktop Processor Intel HD Graphics 3000
G.SKILL Value Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600)

It has since worked in the following htpcs:

GIGABYTE GA-E7AUM-DS2H LGA 775 NVIDIA GeForce 9400 HDMI Micro ATX Intel Motherboard
Intel Pentium E5200 Wolfdale 2.5GHz LGA 775 65W Dual-Core Desktop Processor BX80571E5200

or

GIGABYTE GA-EG45M-DS2H LGA 775 Intel G45 HDMI Micro ATX Intel Motherboard
Intel Core 2 Duo E7200 Wolfdale 2.53GHz LGA 775 65W Dual-Core Processor
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post #2438 of 4574
4/1/12 at 12:39pm
Quote:
Originally Posted by Yaco View Post

Hi,
I have the ATI Wonder and it worked ok for the most part. 90% of the time. I picked up the Ceton USB and my Win 7 Pro pc is bogged down and I get stutter on the TV(Xbox extender) and PC. If I just watch it on the PC (WMC) I have 95% no issues.
I have had no tuner found , Reboot fixed that
I had the conflict message: Reboot fixed that.
My biggest complaint is the Pixelation and stutter/Lag what ever you want to call it. Much worse than the ATI ..Any tips ?
I may just bring it back to the store if no resolution happens
Thx
Lee

PS
Signals are all fine and I have FIOS

I had the same issues with my usb tuner and I have fios. The latest beta firmware seems to have fixed all of those issues. What firmware are you running?
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post #2439 of 4574
4/1/12 at 1:19pm
Quote:
Originally Posted by makomako View Post


I had the same issues with my usb tuner and I have fios. The latest beta firmware seems to have fixed all of those issues. What firmware are you running?

Hi,
I was sent a link Friday. It seems better but I am not sure if it was from a ram upgrade, defrag or what. I ll take a look tomorrow'.
Thx
Lee
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post #2440 of 4574
4/1/12 at 2:01pm
Quote:
Originally Posted by xnappo View Post

Sure. There are multiple tools which is probably the confusion.

From within WMC you can go to extras>ceton>diagnostics>(select card)>tuners

From Windows start>ceton diags tool>devices>go to infinitv web page>(tuner number)>tuner

xnappo

I see it now..... only suggestion would be to have more specific instructions in your support FAQ.
thanks for letting me know!
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post #2441 of 4574
4/1/12 at 2:22pm
[quote=dubboxster;21853244]
Quote:
Originally Posted by flocko View Post



I got tunning adapter Cisco STA1520 and MCard from my local TimWarner. Installed and udated firmware. InfiniTV USB driver Version: 1.0.4.1, Tunning Adapter driver Verision: 1.2.0.0, InfiniTV firmware Version:1.1.2.4, InfiniTV Hardware Version: 4481. Under CableCARD Setup tab step 4 gives me error: CableCARD is not receiving messages yet. Please check signal connection, or replace CableCARD. Please help. Thanks.

Have u ran through the entire Ceton set up process or are you just plugging in the usb tuner , TA adapter , installing the cable card and then expecting not to see some sort of error ? http://www.cetoncorp.com/documents/I...edure_v1_4.pdf

Complete the entire install process for now and then see if the error persist . You need to have a good cable signal coming into your home or you will have issues tuning channels .

Once your completely finished with the install ,including the WMCE parts as well you will need to call your cable co to have the card paired . Then complete the rest of the process in WMCE and DONE . Then if you have issues you can do a ticket with Ceton . My TWC rep made sure I was getting a signal before we got off the phone.
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post #2442 of 4574
4/1/12 at 4:49pm
Quote:
Originally Posted by Yaco View Post

I may just bring it back to the store if no resolution happens
Thx
Lee

PS
Signals are all fine and I have FIOS

Do you have a MoCA filter installed? On some FiOS installations, it is necessary. Also, have you opened a support ticket with us?
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post #2443 of 4574
4/1/12 at 4:55pm
Quote:
Originally Posted by erickotz View Post

Do you have a MoCA filter installed? On some FiOS installations, it is necessary. Also, have you opened a support ticket with us?

what exactly would a "MoCA filter" look like or how or where would I look to find one.
Edit: I found out what it does. Now, why would one setup need it versus another?
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post #2444 of 4574
4/1/12 at 5:39pm
Quote:
Originally Posted by RobbyTV View Post

I see it now..... only suggestion would be to have more specific instructions in your support FAQ.

LOL, I guess I need to sound less like Ceton tech support? Just a fellow consumer. I agree the FAQ could be more clear.

xnappo
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post #2445 of 4574
4/1/12 at 5:40pm
getting a odd message during this Starz/HBO free weekend in WMC that says something like you are not activated for theses channels? I am having some issues with my setup but also recently (unsure if the problems are related) have stopped being able to get Starz/HBO/Cinemax now. The message is the same when trying to tune record from each of the channels in the respective lineups. I am able to receive these channels on my standard fios set top boxes. Odd.
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post #2446 of 4574
4/1/12 at 6:44pm
Quote:
Originally Posted by mariob33 View Post

what exactly would a "MoCA filter" look like or how or where would I look to find one.
Edit: I found out what it does. Now, why would one setup need it versus another?

A number of factors can come into play, including whether MoCA is on or off on the ONT, signal strength, etc.

Quote:
Originally Posted by mariob33 View Post

getting a odd message during this Starz/HBO free weekend in WMC that says something like you are not activated for theses channels? I am having some issues with my setup but also recently (unsure if the problems are related) have stopped being able to get Starz/HBO/Cinemax now. The message is the same when trying to tune record from each of the channels in the respective lineups. I am able to receive these channels on my standard fios set top boxes. Odd.

I'd bet your CableCARD isn't paired, and they have the channel set to Copy Once
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post #2447 of 4574
4/1/12 at 6:56pm
If you have FiOS TV and Internet, the Internet needs a signal that messes with the Ceton Tuner. If you put the Low Pass Filter directly on the output of the box inside your house where the fiber comes in, it will kill your Internet. I put mine on the outside of the splitter where the one line goes to the Internet router and the other goes to the Ceton Tuner. Took care of my problems.
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post #2448 of 4574
4/1/12 at 7:15pm
Quote:
Originally Posted by erickotz View Post

A number of factors can come into play, including whether MoCA is on or off on the ONT, signal strength, etc.



I'd bet your CableCARD isn't paired, and they have the channel set to Copy Once

how can I or what would I request Verizon to do?

According to their diagnostic everything is fine on that end and if it wasn't correct I would get no premiums. I am getting all other premium feeds other than the ones in the free preview, odd..
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post #2449 of 4574
4/1/12 at 8:21pm
[quote=flocko;21855432]
Quote:
Originally Posted by dubboxster View Post


Have u ran through the entire Ceton set up process or are you just plugging in the usb tuner , TA adapter , installing the cable card and then expecting not to see some sort of error ? http://www.cetoncorp.com/documents/I...edure_v1_4.pdf

Complete the entire install process for now and then see if the error persist . You need to have a good cable signal coming into your home or you will have issues tuning channels .

Once your completely finished with the install ,including the WMCE parts as well you will need to call your cable co to have the card paired . Then complete the rest of the process in WMCE and DONE . Then if you have issues you can do a ticket with Ceton . My TWC rep made sure I was getting a signal before we got off the phone.

Thanks for the great info flocko. The problem was tunning card was not activated somehow according to the WTC tech came over my house. Now another questions. There are some channels not subscribed. Right now, I'm paying around $120/month including internet. If I call cancel my TV service. Would I still get channels on my Ceton 4 ? Thanks.
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post #2450 of 4574
4/1/12 at 8:32pm
Quote:
Originally Posted by Yaco View Post

I do have the M card if u are referring to me

Good, just making sure.
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post #2451 of 4574
4/1/12 at 8:48pm
Quote:
Originally Posted by dubboxster View Post

Right now, I'm paying around $120/month including internet. If I call cancel my TV service. Would I still get channels on my Ceton 4 ? Thanks.

The Ceton tuner is a cablecard device so you need a video subscription to have your cablecard activated. An activated cable card is needed for the tuner to view any channels.

There is a chance the Ceton tuner may pull in Clear QAM with no cablecard on some systems, but most cable companies put a filter on Internet only subscriber lines to prevent any video from getting through.

Did you think a Ceton tuner was a way to steal Video services?
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post #2452 of 4574
4/1/12 at 9:00pm
Does anyone on here use the ceton with the fairly new xbmc/vlc/psuedo tv setup? How is it?
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post #2453 of 4574
4/1/12 at 9:06pm
Quote:
Originally Posted by mariob33 View Post

how can I or what would I request Verizon to do?

According to their diagnostic everything is fine on that end and if it wasn't correct I would get no premiums. I am getting all other premium feeds other than the ones in the free preview, odd..

Open a support ticket with us and we can investigate. Also remember that CableCARDs are one-way, so your MSO can't really check anything remotely
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post #2454 of 4574
4/1/12 at 9:39pm
Quote:
Originally Posted by erickotz View Post


Open a support ticket with us and we can investigate. Also remember that CableCARDs are one-way, so your MSO can't really check anything remotely

I already have an open ticket one of your great resources has been working hard all weekend. I can PM you the number or open a other one if you need.

As a note and for those questioning if they should jump on the Ceton wagon just do it. I am having some network tuner issues ( unable to create network tuner after adding a second card) and the support team has been top notch. My case was worked ASAP and there have been frequent updates all weekend long. The service level is A+++. The service is oppo like. I may give a 3rd card ago and be rid of all but 1 DVR used in the home.

Eric,

All I need you guys to do now is offer a standalone dvr and I'm in..
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post #2455 of 4574
4/2/12 at 3:31am
Quote:
Originally Posted by mariob33 View Post

getting a odd message during this Starz/HBO free weekend in WMC that says something like you are not activated for theses channels? I am having some issues with my setup but also recently (unsure if the problems are related) have stopped being able to get Starz/HBO/Cinemax now. The message is the same when trying to tune record from each of the channels in the respective lineups. I am able to receive these channels on my standard fios set top boxes. Odd.

I have FiOS (VHO8 Philadelphia) and I subscribe to HBO and Cinemax. I can view HBO/Cinemax as well as Starz on the PC and the STBs.

Since I installed the Ceton card about a month ago everything was flagged copy freely. A few days ago I updated the PCIe card firmware to 1.1.7.2 beta. The firmware update fixed my rebooting and tuner not available problems, but I then noticed everything on the premium channels were being flagged copy once. I didn't know if the firmware update triggered something or if FiOS finally caught up with the change in my subscription plan. Now you have me wondering if it might be the free weekend causing it? The Starz programs during this free weekend are also flagged copy once.
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post #2456 of 4574
4/2/12 at 6:29am
Quote:
Originally Posted by mariob33 View Post

I already have an open ticket one of your great resources has been working hard all weekend. I can PM you the number or open a other one if you need.

As a note and for those questioning if they should jump on the Ceton wagon just do it. I am having some network tuner issues ( unable to create network tuner after adding a second card) and the support team has been top notch. My case was worked ASAP and there have been frequent updates all weekend long. The service level is A+++. The service is oppo like. I may give a 3rd card ago and be rid of all but 1 DVR used in the home.

Eric,

All I need you guys to do now is offer a standalone dvr and I'm in..

Any solution to your problem yet? What MB and processor do you have?
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post #2457 of 4574
4/2/12 at 8:50am
Quote:
Originally Posted by WhatHappend View Post

The Ceton tuner is a cablecard device so you need a video subscription to have your cablecard activated. An activated cable card is needed for the tuner to view any channels.

There is a chance the Ceton tuner may pull in Clear QAM with no cablecard on some systems, but most cable companies put a filter on Internet only subscriber lines to prevent any video from getting through.

Did you think a Ceton tuner was a way to steal Video services?

WhatHappend,

I'm sure Ceton 4 USB is not a way to steal video services. So what does Ceton do exactly ?
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post #2458 of 4574
4/2/12 at 9:33am
Quote:
Originally Posted by dubboxster View Post

WhatHappend,

I'm sure Ceton 4 USB is not a way to steal video services. So what does Ceton do exactly ?

Are you being serious? You bought a card that you don't know what it is used for?

It is for making the best custom HD DVR. If you hate the cable companies GUI and small HDDs, don't want to pay TIVO fees, and don't mind figuring stuff out, then a custom build HTPC DVR might be right for you.
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post #2459 of 4574
4/2/12 at 9:36am
Quote:
Originally Posted by xnappo View Post

I would recommend this one with active return instead:
http://www.amazon.com/Motorola-Signa...646652&sr=1-13

I am using that and it works quite well. If you don't have active return, your upstream will be degraded which can affect cable modems and SDV (tuning adapters).

xnappo

I just added this Signal Booster a few minutes ago at POE. I'm still running 1.1.5.2, haven't upgraded (have a few pages in here to catch up on - haven't had much time).

I took measurements over three days 2 or 3 times per day - here are the two today, taken before and after, noticeable improvement. Early measurements were typical of prior days.
Tuner Chan f Sig SNR
1 746 105 -8.3 34.1
1 702 657 -10.9 35.1
2 803 705 -8.8 36.2
3 737 495 -8.1 35.2
4 738 459 -9.1 35.1


Amp Added at POE
1 725 495 4.6 37.1
2 702 657 1.5 36.6
3 800 753 3.5 35.4
4 357 681 4.5 37.1

Noticeable improvement in signal strength and a bump in SNR. Hopefully it will clear up some of the 'pixelation' problems I've been having. Tuner still crashes, haven't really gotten hurt though - lost House but it replayed on USA and picked up... good for WAF. I don't know the best way to troubleshoot the crashing - Windows Event View->CetonCorp is completely empty. The media center, if recording, will show an error. Haven't run the full blown Ceton Diag Tool, probably upgrade to latest firmware.

Thanks for all the help.
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post #2460 of 4574
4/2/12 at 9:44am
Quote:
Originally Posted by WhatHappend View Post

Are you being serious? You bought a card that you don't know what it is used for?

It is for making the best custom HD DVR. If you hate the cable companies GUI and small HDDs, don't want to pay TIVO fees, and don't mind figuring stuff out, then a custom build HTPC DVR might be right for you.

hihihi...I'm just kidding...Of course...I've been reading this thread before getting into Ceton :-)
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