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Latest Ceton InfiniTV 4 Info Thread - Page 89

post #2641 of 4509
I installed my ceton card in an Asus P8P67 Evo mainboard. Nothing but problems until I started moving it to diff pcie slots. I found it would only work in the last slot on the edge of the board. Every other slot would cause windows lockups and failure to see card.
post #2642 of 4509
Quote:
Originally Posted by thehobster View Post

I've been seeing all kinds of weirdness (some posted in this forum). But now, here's what I'm seeing:

Last night, SDV channels recorded fine. This morning, there was no signal. I reset everything multiple times (power cycle TA, Ceton USB, PC) and still no signal. The diag tool said it could tune channels, but when I went to display them, there was no signal.

I decided to bite the bullet and move the tuner and TA to another PC and see what happens. I first went into network tuners setup and chose to reset to factory. When that was done, I setup 3 tuners on the local machine. I think at some point I did power cycle the TA (Cisco).

Diag tools says all is fine. I can tune SDV channels through the diag tool. I can even view SDV channels in WMC.

I went back to my main WMC PC and configured a single network tuner (since the other 3 are being used by the machine they're connected to). It came up fine. I can tune known SDV channels. The log shows this:

Jan 1 00:55:26 ocur[21]: ocur: octa_LookupChannel:1231 : [3] Starting TA[7] resolve for channel 1667
Jan 1 00:55:26 ocur[21]: libcetontrif: trif[7] Found channel 1667 in map
Jan 1 00:55:26 ocur[21]: upnp: Event(octa[7]): UDCPMessage, "AgEAHAEACAN4/gaD4iJrCsdZx0TRdj/1OIchyRo+tLg="
Jan 1 00:55:26 ocur[21]: ocur: mux_pid_union:329 : [3] Adding pid 0x0000
Jan 1 00:55:26 ocur[21]: ocur: mux_pid_union:329 : [3] Adding pid 0x1ffb
Jan 1 00:55:26 ocur[21]: upnp: [192.168.1.84] Calling Action(octa[7]) SendMessageToUDCP
Jan 1 00:55:26 ocur[21]: ocur: octa_LookupChannel:1271 : [3] Resolved channel 1667 -> freq 705000, prog 7102, modulation 16
Jan 1 00:55:26 ocur[21]: ocur: cas_hal_TuneChannel:3002 : [3] Tune to 1667 (mod=q256, freq=705000, program=7102, std=9)
Jan 1 00:55:26 ocur[21]: ocur: mux_SetProgramVariable:1804 : [3] Program number set to 7102, was 0

You can see the TA resolve is successful.

However, when I go to the device web page and click on Tuning Adapter tab, it says "Waiting for Initialization" and all other values are "Unavailable."

Any idea what would cause this? Clearly the TA is tuning, but the Ceton USB thinks it's not initialized.

Thanks

My guess is the TA had coordinents for channel 1667 in its cache, so it was able to resolve it even though it wasn't online, however, they were most likely stale, given that they didn't work. I would need more logs to make a better guess
post #2643 of 4509
Quote:
Originally Posted by erickotz View Post

My guess is the TA had coordinents for channel 1667 in its cache, so it was able to resolve it even though it wasn't online, however, they were most likely stale, given that they didn't work. I would need more logs to make a better guess

Thanks for looking Eric. I have a ticket open on another issue, and this is just a little weirdness I ran across while working on the other one.

In this case, the TA has stayed at "Waiting for initialization" since I plugged it in this morning. It's resolving channels, but the status isn't changing. Weird.
post #2644 of 4509
Quote:
Originally Posted by XvMMvX View Post

So what is the general consensus of this thing? I see a lot of problems on this thread but is it overall realiable.

I can live with hiccups in recording programing, I can fill whatever it misses by other means.

What i can't live with is if it craps out during a sporting event that i want to watch live.

Would really like to switch to this thing and eliminate all of my boxes and such...it would pay for itself over the long term.

Mine has been pretty stable. Coming from the HDHR prime I do notice quite a bit of lag when firing up live tv. It can take up to a minute sometimes. The HDHR took about 5 seconds. I have heard this could be from the CC needed to re-authorize or something like that. I guess because the HDHR was a always on device that had its own power source it wasn't an issue.

The thing that does bug me is the macro blocking or pixelated line you get across the screen at times. I seems to happen pretty often. I hope ceton can do something about it.
post #2645 of 4509
Quote:
Originally Posted by XvMMvX View Post

So what is the general consensus of this thing? I see a lot of problems on this thread but is it overall realiable.

I can live with hiccups in recording programing, I can fill whatever it misses by other means.

What i can't live with is if it craps out during a sporting event that i want to watch live.

Would really like to switch to this thing and eliminate all of my boxes and such...it would pay for itself over the long term.

I do think that it is (or can be made) reliable for most builds. That's not to say you won't encounter challenges along the way. Most frustrating is first level cable co. reps (and even most technicians) who know nothing about cablecards and less about Ceton and Tuning Adapters. Be prepared to get most of your true support direct from Ceton and forums on-line.

My biggest issue was that I had signal levels around -10db for most channels. Cable tech said it wasn't an issue and It did work most of the time. On a hunch I removed some splitters and switched out the 4-port amp the CableCo installed with a single port one going just to the outlet the Ceton is on. My signals are all much improved and I rarely have signal loss errors anymore. They were a pretty constant irritant (multiple recordings a day sometimes) until I finally read up on cable splitting and made the changes.

The other issue I'm having is the tuning adapter cox provides is using old firmware and reboots itself occasionally.

Right now I am averaging 1 signal issue every couple weeks and really no missed recordings at all.

If you don't mind tinkering and have a family that will indulge you, go for it!

- Brian
post #2646 of 4509
Quote:
Originally Posted by thehobster View Post

Thanks for looking Eric. I have a ticket open on another issue, and this is just a little weirdness I ran across while working on the other one.

In this case, the TA has stayed at "Waiting for initialization" since I plugged it in this morning. It's resolving channels, but the status isn't changing. Weird.

The TA probably is having an issue and is only resolving channels that are in its cache - if it's a common channel (already switched on) it will likely work, but a rare channel probably won't.
post #2647 of 4509
Quote:
Originally Posted by whiteboy714 View Post


The thing that does bug me is the macro blocking or pixelated line you get across the screen at times. I seems to happen pretty often. I hope ceton can do something about it.

We all do.

I just wish we'd get an update on the issue...in regards to realistically how long away we are for a fix.
post #2648 of 4509
Something strange happened tonight with our Ceton InfiniTV4 PCIe tuner card.

My wife records the half-hour ABC and NBC evening news regularly. ABC "taped" fine tonight, but the NBC recording stopped after just 18 minutes.

I checked the recording settings in 7MC, and everything seems to be in order. I also looked at the Ceton log, but I would need help deciphering it. Nothing appears to stick out and scream "PROBLEM."

Help!! WAF is taking a hit -- she's making noises about getting a DVR from the cable company (which in our experience isn't that reliable either, but that argument doesn't work with an angry mate).

FWIW, temperatures on the four tuners are 57.8 - 59 degrees.

Any ideas?
post #2649 of 4509
Quote:
Originally Posted by JorgeA View Post

Something strange happened tonight with our Ceton InfiniTV4 PCIe tuner card.

My wife records the half-hour ABC and NBC evening news regularly. ABC "taped" fine tonight, but the NBC recording stopped after just 18 minutes.

I checked the recording settings in 7MC, and everything seems to be in order. I also looked at the Ceton log, but I would need help deciphering it. Nothing appears to stick out and scream "PROBLEM."

Help!! WAF is taking a hit -- she's making noises about getting a DVR from the cable company (which in our experience isn't that reliable either, but that argument doesn't work with an angry mate).

FWIW, temperatures on the four tuners are 57.8 - 59 degrees.

Any ideas?

What was the reason given in recording history or event log?
post #2650 of 4509
Quote:
Originally Posted by BrianAZ View Post

What was the reason given in recording history or event log?

The Ceton event isn't the easiest thing in the world to read, but as far as I can tell, there's nothing particular that happened at the time of the recording.

The recording history in 7MC claims that the recording "was manually stopped... for use by another component." But nobody was using the PC at that time.

When I try to delete the program, I get the following message:

Quote:


This recording has been moved or deleted by another application, or is marked read-only and cannot be deleted.

Weird thing is, I can watch all 18 minutes of the recording.

Hope this helps to track down the problem.
post #2651 of 4509
Quote:
Originally Posted by JorgeA View Post


Hope this helps to track down the problem.

Are you using the latest firmware?

xnappo
post #2652 of 4509
Ya, sounds like your Ceton rebooted during the recording. Newest firmware helps with that I've found.
post #2653 of 4509
Quote:
Originally Posted by BrianAZ View Post

Ya, sounds like your Ceton rebooted during the recording. Newest firmware helps with that I've found.

The weird thing is that it did record the other newscast, that was running at the same time.

Quote:


Are you using the latest firmware?

xnappo

We're on version 1.0.9.5 (hardware version 4884).

How much of a PITA is it to update the firmware? The Ceton Diagnostics page says that resetting WMC (or words to that effect, I'm not at the computer now) may be necessary after updating the firmware.
post #2654 of 4509
Quote:
Originally Posted by JorgeA View Post

We're on version 1.0.9.5 (hardware version 4884).

How much of a PITA is it to update the firmware? The Ceton Diagnostics page says that resetting WMC (or words to that effect, I'm not at the computer now) may be necessary after updating the firmware.

I didn't start from that version - I started on 1.1.0.14, but from there it was painless. Just took a couple of minutes, restarted WMC.

xnappo
post #2655 of 4509
Quote:
Originally Posted by JorgeA View Post

The weird thing is that it did record the other newscast, that was running at the same time.

We're on version 1.0.9.5 (hardware version 4884).

How much of a PITA is it to update the firmware? The Ceton Diagnostics page says that resetting WMC (or words to that effect, I'm not at the computer now) may be necessary after updating the firmware.

Personally, I'd be nervous about upgrading, I'm running the same hardware version and firmware that you have, and I'm not having any issues, I'm sticking to the "if it ain't broke, well don't screw with it" philosophy.

Is this a reoccurring issue? Or an Isolated incident? If the later, I might let it ride, but if you do decide to upgrade, please let us know the results.

I can hear my wife already, "Dannnn!, the TV is not working again". Yeah, blah blah
post #2656 of 4509
Hey guys,

Just completing installing my CableCard with Tuning Adapter to my InifiniTV 4 PCIe card and followed the directions found on the CETON site supplemented with the directions from my cable company (Oceanic Time Warner in Hawaii). Everything seems to be connected correctly and when I run the diagnostic I get all green check marks, except for the last 2 criteria, which show magnifying glasses. I cannot however get any channels to show up. They give an error saying that the signal is not available.

I did notice a discrepancy between the two instructions:

The ceton instructions say to hook up the coaxial cable out from the TA to the inifinitv card

The instructions from the cable company say that the cable out is not needed.

Anyone have some troubleshooting advice?
post #2657 of 4509
Quote:
Originally Posted by dbailey75 View Post

Personally, I'd be nervous about upgrading, I'm running the same hardware version and firmware that you have, and I'm not having any issues, I'm sticking to the "if it ain't broke, well don't screw with it" philosophy.

Is this a reoccurring issue? Or an Isolated incident? If the later, I might let it ride, but if you do decide to upgrade, please let us know the results.

I can hear my wife already, "Dannnn!, the TV is not working again". Yeah, blah blah

Yeah, I agree. If this is a one-time thing - just leave it alone!

xnappo
post #2658 of 4509
Quote:
Originally Posted by MasterYensid View Post

Hey guys,

Just completing installing my CableCard with Tuning Adapter to my InifiniTV 4 PCIe card and followed the directions found on the CETON site supplemented with the directions from my cable company (Oceanic Time Warner in Hawaii). Everything seems to be connected correctly and when I run the diagnostic I get all green check marks, except for the last 2 criteria, which show magnifying glasses. I cannot however get any channels to show up. They give an error saying that the signal is not available.

I did notice a discrepancy between the two instructions:

The ceton instructions say to hook up the coaxial cable out from the TA to the inifinitv card

The instructions from the cable company say that the cable out is not needed.

Anyone have some troubleshooting advice?

Your Ceton needs an active cable
line connected somehow with a signal on it so it can demodulate the channels. You can either connect the output of the TA to the Ceton's RF input (This has some reported signal loss) or use a splitter or amp to take one output to the TA and another to the Ceton.

I have the same setup here in Hawaii if you need more help!

Dave
post #2659 of 4509
Quote:
Originally Posted by XvMMvX View Post

So what is the general consensus of this thing? I see a lot of problems on this thread but is it overall realiable.

I can live with hiccups in recording programing, I can fill whatever it misses by other means.

What i can't live with is if it craps out during a sporting event that i want to watch live.

Would really like to switch to this thing and eliminate all of my boxes and such...it would pay for itself over the long term.

I don't think you can judge if the card is reliable by reading this thread. Many people reach out to forums like this to find a solution to their issues. You never hear from the all the people that have perfectly working cards (with the exception of the techies that follow forums like this).

Ceton customer support is top notch. I encountered a problem Friday night, came to this forum for some help, posted a ticket on the Ceton web site on Sat and within a couple hours had a response with some things to try. After exchanging a few emails, we could not find a fix so Ceton offered to replace my card with an advanced RMA. I will have a new card on Wed and hopefully it works and it's not a compatibility problem with my Asusrock mobo.

Slight subject change... PCIe slot issues... I see some people have resolved their problems by using a different slot. I only have 2 PCIe slots and am using a i3 processor with integrated graphics. I first tried the x16 slot which is usually dedicated to a gfx card and the inifitv4 was not recognized so I moved it to the only other slot which was 1x.

Is there any setting I need to change in the UEFI to allow use of the x16 slot for something other than a gfx card? I think it should work with any card and could not find anything in the UEFI ... I just want to make sure that I didn't need to change something in order to use that slot for a non-gfx card.

Thanks!
post #2660 of 4509
Quote:
Originally Posted by JorgeA View Post

The weird thing is that it did record the other newscast, that was running at the same time.

We're on version 1.0.9.5 (hardware version 4884).

How much of a PITA is it to update the firmware? The Ceton Diagnostics page says that resetting WMC (or words to that effect, I'm not at the computer now) may be necessary after updating the firmware.

I'm also on the same hardware and firmware with you, with zero issues. Unless this issue starts to crop up again, I'd say leave well enough alone. This thread is already full of horror stories from peoples' issues after upgrading the firmware. If this turns out to be an isolated incident, I think you're better off leaving everything as-is.
post #2661 of 4509
Quote:
Originally Posted by Dave Harper View Post

Your Ceton needs an active cable
line connected somehow with a signal on it so it can demodulate the channels. You can either connect the output of the TA to the Ceton's RF input (This has some reported signal loss) or use a splitter or amp to take one output to the TA and another to the Ceton.

I have the same setup here in Hawaii if you need more help!

Dave

The way I currently have it set-up is coaxial from the wall to the TA coaxial in. Coaxial out from TA to CETON coaxial in. Then I have the usb cable going into the HTPC and finally the power adapter for the TA.

I went through all the set-up steps in the CETON installation guide and when I run the diagnostic it shows green checks for every step except the last two.

I can't seem to find any steps that I did wrong. Think it could be the TA or CableCard itself?

I currently recieve no cable channels at all...could you send me a pic of your set-up so I try to isolate the problem?
post #2662 of 4509
Quote:
Originally Posted by MasterYensid View Post

The way I currently have it set-up is coaxial from the wall to the TA coaxial in. Coaxial out from TA to CETON coaxial in. Then I have the usb cable going into the HTPC and finally the power adapter for the TA.

I went through all the set-up steps in the CETON installation guide and when I run the diagnostic it shows green checks for every step except the last two.

I can't seem to find any steps that I did wrong. Think it could be the TA or CableCard itself?

I currently recieve no cable channels at all...could you send me a pic of your set-up so I try to isolate the problem?

That sounds like it is hooked up properly - what is working/not working? Have you opened a ticket with us?
post #2663 of 4509
Quote:
Originally Posted by erickotz View Post

That sounds like it is hooked up properly - what is working/not working? Have you opened a ticket with us?

I get no tv of any kind and just get the error saying something to the effect of "no signal can be found, this channel may not be available", only it does it for every channel I try.

I have not submitted a ticket yet, will do so when I get home from work.

Thanks!
post #2664 of 4509
Try bypassing the TA and go directly to the Ceton with the coax cable. You should be able to get almost all basic channels this way, just not the SDV ones that the TA allows you to tune. If it works then it may be a TA issue. Also make sure the green LED on the TA is lit solid not flashing.

Also, when I had the PCIe Ceton I had to have a very strong cable signal so when I routed it through the TA I lost the signals. I am now using the USB Ceton instead.

Dave
post #2665 of 4509
Quote:
Originally Posted by Dave Harper View Post

Try bypassing the TA and go directly to the Ceton with the coax cable. You should be able to get almost all basic channels this way, just not the SDV ones that the TA allows you to tune. If it works then it may be a TA issue. Also make sure the green LED on the TA is lit solid not flashing.

Also, when I had the PCIe Ceton I had to have a very strong cable signal so when I routed it through the TA I lost the signals. I am now using the USB Ceton instead.

Dave

If that is useful or not is very MSO dependent. On my system, I believe all I can get is about 8 channels + Music Choice unless I have a TA.
post #2666 of 4509
At least then if he can see a few channels he'd know if the TA is having issues.

Dave
post #2667 of 4509
Quote:
Originally Posted by rubberneck92105 View Post


I don't think you can judge if the card is reliable by reading this thread. Many people reach out to forums like this to find a solution to their issues. You never hear from the all the people that have perfectly working cards (with the exception of the techies that follow forums like this).

Ceton customer support is top notch. I encountered a problem Friday night, came to this forum for some help, posted a ticket on the Ceton web site on Sat and within a couple hours had a response with some things to try. After exchanging a few emails, we could not find a fix so Ceton offered to replace my card with an advanced RMA. I will have a new card on Wed and hopefully it works and it's not a compatibility problem with my Asusrock mobo.

Slight subject change... PCIe slot issues... I see some people have resolved their problems by using a different slot. I only have 2 PCIe slots and am using a i3 processor with integrated graphics. I first tried the x16 slot which is usually dedicated to a gfx card and the inifitv4 was not recognized so I moved it to the only other slot which was 1x.

Is there any setting I need to change in the UEFI to allow use of the x16 slot for something other than a gfx card? I think it should work with any card and could not find anything in the UEFI ... I just want to make sure that I didn't need to change something in order to use that slot for a non-gfx card.

Thanks!

To report back - I got my new card from ceton and tried the network tuner setup and it locked up again. I subsequently decided to try a intel nic I had laying around and I was now able to run the network tuner. I have been up and running for eight hours with no issues using 6 on main htpc and 2 on secondary. My original setup was Asrock with the Realtek built in nic.
post #2668 of 4509
Quote:
Originally Posted by mariob33 View Post

To report back - I got my new card from ceton and tried the network tuner setup and it locked up again. I subsequently decided to try a intel nic I had laying around and I was now able to run the network tuner. I have been up and running for eight hours with no issues using 6 on main htpc and 2 on secondary. My original setup was Asrock with the Realtek built in nic.

Hmm, My Asrock mobo has an Atheros onboard nic and I retried a "dynex" PCI nic from bestbuy which shows up as Realtek... both cause lock ups with my current infinitv4 card. It will be interesting to see how the new card behaves with those nics.

I may have to try one of these if the new card doesn't work.
http://www.newegg.com/Product/Produc...82E16833106121
post #2669 of 4509
Quote:
Originally Posted by dbailey75 View Post

Personally, I'd be nervous about upgrading, I'm running the same hardware version and firmware that you have, and I'm not having any issues, I'm sticking to the "if it ain't broke, well don't screw with it" philosophy.

Is this a reoccurring issue? Or an Isolated incident? If the later, I might let it ride, but if you do decide to upgrade, please let us know the results.

I can hear my wife already, "Dannnn!, the TV is not working again". Yeah, blah blah

LOL, I can relate!

It's a recurring issue for us. She also wanted to watch "CBS Sunday Morning" last weekend, and it looks like the recording deleted itself for no obvious reason. These sorts of things have happened a few times before, so I'm thinking of taking the chance on a firmware update. I don't want to go back to a DVR!

If the update makes things worse, can I roll back to the previous version in Device Manager, or am I stuck with the new driver?
post #2670 of 4509
Quote:
Originally Posted by jreese831 View Post

I'm also on the same hardware and firmware with you, with zero issues. Unless this issue starts to crop up again, I'd say leave well enough alone. This thread is already full of horror stories from peoples' issues after upgrading the firmware. If this turns out to be an isolated incident, I think you're better off leaving everything as-is.

Thanks (and thanks @xnappo) for the vote. I'd rather leave it alone if possible. We'll see how things shape up over the next couple of days. If more recordings get messed up, I'll update the firmware and report the results, one way or the other.
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