Originally Posted by fbrito
Interestingly, it doesn't. But my brother lives a couple of houses down in the same condo complex, and he has FIOS as well but with a FIOS box and he does get TNTHD. Is this a MS Guide problem then? I thought the Ceton Card got the channel map from FIOS but populated the guide data from MS provider?
To be clear, the channel is missing in the guide and I can't tune it manually or add it from set up. It DOES show up in my brother's FIOS DVR.
Thanks in advance.
Ya, check what cybrstage suggested. If that doesn't pan out, you'll need to submit a guide update to zap2it. There are several channel maps in WMC - the one you see in the guide is completely artificial and comes from zap2it based on zipcode. If you don't see it in zap2it, you won't see it in your guide.
You can also check your cablecard map which is accessible in the ceton diagnostics page - is it listed there? You can also try tuning that channel in the Ceton diagnostics tool.
But based on what you're saying, it sounds like a messup on the zap2it guide. I had a similar thing happen where my guide started showing SYFY listing for the west coast vs. Central. I submitted a fix on their page and it was fixed within a day or so.