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Latest Ceton InfiniTV 4 Info Thread - Page 99

post #2941 of 4514
5/8/12 at 10:32am
Quote:
Originally Posted by JorgeA View Post

The last few days we've been getting the following error message in WMC:

"[name of show] could not be recorded because the tuner is not working or is not connected."

The pop-up box has a Cancel button, which you must click to get rid of the message.

The thing is, in every case, the show in question does get recorded fine. So what I'd like to know is --

1. What could be causing this?
2. What can I do to make the error messages stop showing up? It's annoying to have to keep clicking in these boxes.

We have a Ceton InfiniTV4 PCIe card running with 7MC, no complications such as TA's or networked tuners.

Thanks!

Obviously the show is getting picked up on a subsequent tuner. That said, do you know if its the SAME tuner that shows these messages? You can check the history of your recordings to find out.

If it is, what happens when you record 3 things and then try and tune a different channel? Either case, sounds like you should open a ticket - but the above info would probably help Ceton out.
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post #2942 of 4514
5/8/12 at 10:51am
Quote:
Originally Posted by ToddUGA View Post

Yep. I get the same thing.

Me too. Really annoying. It is most annoying when the show is shown twice in a row - like GoT this weekend - because it doesn't try again until the second showing.

I get it maybe one in thirty recordings. Haven't missed anything yet, and it doesn't seem to be tied to a particular tuner. Seems more like just not waiting long enough for it to tune.

xnappo
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post #2943 of 4514
5/8/12 at 11:56am
My computer said it had to update playready so it could record play conan. What it playready? and will it stop me from recording shows from my ceton able card?
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post #2944 of 4514
5/8/12 at 12:00pm
It is Microsoft's DRM software.
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post #2945 of 4514
5/8/12 at 2:59pm
Does anyone have an explanation on why some channels will prompt for a PlayReady Update (even if they've worked before)? I've seen this occasionaly - in some instances (like on extenders), it'll show up and then disappear a few seconds later.
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post #2946 of 4514
5/8/12 at 5:22pm
I noticed a couple of weeks back that all my recent TBS recordings were copy protected (I have my cable provider is Charter, all our channels are copy free except for the premium channels. Posted over in the Charter HDTV board ( http://www.avsforum.com/avs-vb/showt...1#post21902441 )
The copy protection is coming down as CGMS-A (Copy Generation Management System - Analog):"One Copy" (0x02). Was told in a post a couple of days later that they had been in contact with other providers and they were seeing this as well. They would contact the local office and the manager would get back to me personally when it is resolved.

Well... yesterday I received a call from the local tech supervisor and he left a message stating that TBS is sending down the signal and there is nothing Charter can do about it.

Was wondering how many other people are seeing this. As I also have a Tivo which is not seeing any sort of copy protection on TBS and I am able to freely transfer any recordings off of the box to my computer.
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post #2947 of 4514
5/8/12 at 5:37pm
The playready update thing happen while i was trying to record conan on tbshd. It did not record so i went to tbshd and it said somethng about the playready update. after the update I was able to record it.

Quote:
Originally Posted by paulinmn View Post

I noticed a couple of weeks back that all my recent TBS recordings were copy protected (I have my cable provider is Charter, all our channels are copy free except for the premium channels. Posted over in the Charter HDTV board ( http://www.avsforum.com/avs-vb/showt...1#post21902441 )
The copy protection is coming down as CGMS-A (Copy Generation Management System - Analog):"One Copy" (0x02). Was told in a post a couple of days later that they had been in contact with other providers and they were seeing this as well. They would contact the local office and the manager would get back to me personally when it is resolved.

Well... yesterday I received a call from the local tech supervisor and he left a message stating that TBS is sending down the signal and there is nothing Charter can do about it.

Was wondering how many other people are seeing this. As I also have a Tivo which is not seeing any sort of copy protection on TBS and I am able to freely transfer any recordings off of the box to my computer.
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post #2948 of 4514
5/8/12 at 5:45pm
Quote:
Originally Posted by tootal2 View Post

The playready update thing happen while i was trying to record conan on tbshd. It did not record so i went to tbshd and it said somethng about the playready update. after the update I was able to record it.

Do the recordings show any sort of copy protection? I am able to record shows from TBS however they are copy protected. Thus I am not able to transfer to my other computer to edit out commercials via VideoReDo.
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post #2949 of 4514
5/8/12 at 7:33pm
Quote:
Originally Posted by paulinmn View Post

Do the recordings show any sort of copy protection? I am able to record shows from TBS however they are copy protected. Thus I am not able to transfer to my other computer to edit out commercials via VideoReDo.

I just did a short test recording of The Big Bang Theory from TBS on FiOS. It is not protected and I can edit it in VideoReDo.
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post #2950 of 4514
5/8/12 at 7:48pm
Thread Starter 
Quote:
Originally Posted by Ken.F View Post

I just did a short test recording of The Big Bang Theory from TBS on FiOS. It is not protected and I can edit it in VideoReDo.

Don't claim the victory so soon Try some paid channels like HBO, Showtimes... and see. If those are not copy protected, then it is a home run - congrats!
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post #2951 of 4514
5/8/12 at 8:10pm
I was not able to record conan tonight. i was not able to update playready.
I got playready update incomplate. I think i will just remove conan from wmc. it seems to record fine on tivo hd.



Quote:
Originally Posted by paulinmn View Post

Do the recordings show any sort of copy protection? I am able to record shows from TBS however they are copy protected. Thus I am not able to transfer to my other computer to edit out commercials via VideoReDo.
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post #2952 of 4514
5/8/12 at 8:39pm
Quote:
Originally Posted by tgrinch View Post

Does anyone have an explanation on why some channels will prompt for a PlayReady Update (even if they've worked before)? I've seen this occasionaly - in some instances (like on extenders), it'll show up and then disappear a few seconds later.

PlayReady only comes into play for Copy No More (CCI 0x01), Copy Once (CCI 0x02) and Copy Never (0x03) recordings.

Quote:
Originally Posted by paulinmn View Post

I noticed a couple of weeks back that all my recent TBS recordings were copy protected (I have my cable provider is Charter, all our channels are copy free except for the premium channels. Posted over in the Charter HDTV board ( http://www.avsforum.com/avs-vb/showt...1#post21902441 )
The copy protection is coming down as CGMS-A (Copy Generation Management System - Analog):"One Copy" (0x02). Was told in a post a couple of days later that they had been in contact with other providers and they were seeing this as well. They would contact the local office and the manager would get back to me personally when it is resolved.

Well... yesterday I received a call from the local tech supervisor and he left a message stating that TBS is sending down the signal and there is nothing Charter can do about it.

Was wondering how many other people are seeing this. As I also have a Tivo which is not seeing any sort of copy protection on TBS and I am able to freely transfer any recordings off of the box to my computer.

Unlike CCI, CGMS-A does come from the channel itself, however, it will typically be overridden by CCI (CCI trumps all). Is this channel ClearQAM on your system?
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post #2953 of 4514
5/9/12 at 2:25am
Quote:
Originally Posted by erickotz View Post


PlayReady only comes into play for Copy No More (CCI 0x01), Copy Once (CCI 0x02) and Copy Never (0x03) recordings.

Unlike CCI, CGMS-A does come from the channel itself, however, it will typically be overridden by CCI (CCI trumps all). Is this channel ClearQAM on your system?

It was a year or so ago. Before I got the infinitv4 card I had a haupauge tuner and was able to receive TBSHD via that tuner. I would assume it still is, but have no way to certain as I got rid of the haupauge tuner many months back.
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post #2954 of 4514
5/9/12 at 4:01am
Quote:
Originally Posted by hlkc View Post

Don't claim the victory so soon Try some paid channels like HBO, Showtimes... and see. If those are not copy protected, then it is a home run - congrats!

My HBO and Cinemax channels are not copy protected either but it is still not a home run. I have the 25/59 bug on those channels. I use VideoReDo to convert recordings from those channels to H.264 wtv files so they play without stutter. I ordered an Asus GeForce GT 430 to hopefully correct this problem.
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post #2955 of 4514
5/9/12 at 5:18am
Update: I had all sorts of issues with the networked tuner function. It was a parade of crashes, lost tuners, loss of my entire network, inability to even reconnect to network, etc. After nixing the network tuner, all went back to perfect and has been that way for over 10 days. I had tried all the newest updates, different routers, etc. and still had the issues. I would have to say, for me, that the network tuner feature is a no-go.
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post #2956 of 4514
5/9/12 at 7:49am
I used a old nvidia driver to fix the flicker problem. I still cant watch shows on tbs becouse of playready.


Quote:
Originally Posted by Ken.F View Post

My HBO and Cinemax channels are not copy protected either but it is still not a home run. I have the 25/59 bug on those channels. I use VideoReDo to convert recordings from those channels to H.264 wtv files so they play without stutter. I ordered an Asus GeForce GT 430 to hopefully correct this problem.
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post #2957 of 4514
5/9/12 at 8:07am
Quote:
Originally Posted by erickotz View Post

PlayReady only comes into play for Copy No More (CCI 0x01), Copy Once (CCI 0x02) and Copy Never (0x03) recordings.



Unlike CCI, CGMS-A does come from the channel itself, however, it will typically be overridden by CCI (CCI trumps all). Is this channel ClearQAM on your system?

Thanks Eric - my question was more related to why WMC would prompt to update playready in certain situations for a particular channel when things were working fine before? Is it something NEW in the channel stream that really DOES require an update to PlayReady?

I've had situations from my extender where I get the prompt to update play ready after I selected a particular channel (attempts to tune). If press the update button, I get an error since apparently the update can only run from the main PC.

Other times, this message may show up, but then disappear on its own (also from the extender). I was just curious the rhyme/reason.
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post #2958 of 4514
5/9/12 at 8:51am
Quote:
Originally Posted by tgrinch View Post

Other times, this message may show up, but then disappear on its own (also from the extender). I was just curious the rhyme/reason.

Yeah, I have seen this occasionally, and also sometime see 'Audio device not ready' and then disappear. It is like WMC is ahead of the playback stream being ready or something.

Goes along with the other conversation regarding false 'signal not available' messages that then end up tuning fine.

I am sure it will be fixed in Windows8... Not

xnappo
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post #2959 of 4514
5/9/12 at 11:43am
Quote:
Originally Posted by tgrinch View Post

Obviously the show is getting picked up on a subsequent tuner. That said, do you know if its the SAME tuner that shows these messages? You can check the history of your recordings to find out.

If it is, what happens when you record 3 things and then try and tune a different channel? Either case, sounds like you should open a ticket - but the above info would probably help Ceton out.

OK, I tried recording four different channels starting at the same time.

Three of them initially failed, and then recorded fine. The fourth one never did record.

All of the failures came on Tuner 1. When I check the web page off the Ceton Diagnostic utility, the "WMDRM Pairing" line gives a value of Red. I tried tuning it directly (via the diagnostics web page) to several different channels (including a local HD channel and a SD digital cable channel), and the value always stayed on Red.

What do you think? Any thoughts/suggestions?
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post #2960 of 4514
5/9/12 at 11:56am
I got the Asus GeForce GT 430 installed today and the 29/59 stutter is gone. Thanks to dbailey75 for the recommendation.
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post #2961 of 4514
5/9/12 at 12:12pm
Quote:
Originally Posted by JorgeA View Post

OK, I tried recording four different channels starting at the same time.

Three of them initially failed, and then recorded fine. The fourth one never did record.

All of the failures came on Tuner 1. When I check the web page off the Ceton Diagnostic utility, the "WMDRM Pairing" line gives a value of Red. I tried tuning it directly (via the diagnostics web page) to several different channels (including a local HD channel and a SD digital cable channel), and the value always stayed on Red.

What do you think? Any thoughts/suggestions?

I've been battling a very similar problem though can't remember if I was getting an actual error mesasge outside of signal not available - WMDRM pairing for me was randomly going from Green->Red which affected all my Copy-Once programming (which is almost everything for me). If the channels are not copy-once, it'll tune fine with a Red pairing.

Again, not sure if this is exactly what you're running into, but monitor those pairings and see if they coincide with your issues. I was told this is a pretty isolated issue and am currently troubleshooting myself. BTW - whats your HW/FW version?
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post #2962 of 4514
5/9/12 at 7:42pm
a. Uninstall PlayReady from the 'Programs and Features'
b. Enable the explorer to show hidden files and folders. To do this go to Windows Explorer > Tools > Folder Options > View tab > Show hidden files, folders and drivers
c. Go to %ProgramData%\\Microsoft\\ and delete the PlayReady folder.
d. Go to %ProgramData%\\Microsoft\\ and delete the DRM folder.
e. Go to %ProgramData%\\Microsoft\\Windows\\DRM and delete all files and folders underneath (don't delete the DRM directory itself)
f. Open the registry with elevated privileges. To do so, click Start, click All Programs, click Accessories, right-click Command Prompt and then point to Run as administrator. In the command prompt that opens, type regedit.exe.
g. Go to HKLM\\Software\\Microsoft and delete the DRM key.
h. Run the ResetDRM tool. See http://www.cetoncorp.com/support/ind...ayready-issues
i. Restart the computer.
j. Run Windows Media Center setup again
k. Run the PlayReady install from inside Media Center
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post #2963 of 4514
5/9/12 at 9:35pm
Quote:
Originally Posted by tgrinch View Post

I've been battling a very similar problem though can't remember if I was getting an actual error mesasge outside of signal not available - WMDRM pairing for me was randomly going from Green->Red which affected all my Copy-Once programming (which is almost everything for me). If the channels are not copy-once, it'll tune fine with a Red pairing.

Again, not sure if this is exactly what you're running into, but monitor those pairings and see if they coincide with your issues. I was told this is a pretty isolated issue and am currently troubleshooting myself. BTW - whats your HW/FW version?

You gave me an idea by asking about the FW version! What do you know, I took the plunge this afternoon and installed the newest driver (1.1.7.2), then I set to record four different channels at the same time, and... they all worked!

I'd hesitated to update the firmware for months because of Ceton's warning about possibly having to re-run the setup, which would be a PITA. But it seems to have done the trick.

BTW, we have HW version 4884, and before today we were using FW version 1.0.9.5.

Unlike your situation, where it sounds like any tuner could switch from Green to Red, in my case Tuner 1 was just staying Red all the time, and it was the only tuner with an issue. Hopefully your problem can be solved as easily as mine was.
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post #2964 of 4514
5/9/12 at 9:44pm
I just saw on the Ceton drivers page that they're offering Linux drivers for both the PCIe and USB quad tuners.

This could extend the life of our Cetons indefinitely, given the doubts about Microsoft's commitment to the future of WMC.

Which Linux software is it that could be used to watch (and record) cable TV on an InfiniTV4?
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post #2965 of 4514
5/10/12 at 4:15am
Quote:
Originally Posted by JorgeA View Post

Which Linux software is it that could be used to watch (and record) cable TV on an InfiniTV4?

Well, MythTV - but there are no Linux solutions which handle DRM.

Personally, I am hoping Ceton releases their own software similar to what they are doing for the Q.

xnappo
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post #2966 of 4514
5/10/12 at 4:29am
Yep, DRM is the killer for some folks with Myth, so WMC is still the only game in town for those afflicted. If you want to use a Cablecard tuner, that is.

If most of your channels are unprotected (Comcast, FIOS, etc.) you're golden with Myth, but this is subject to change at the provider's whim.
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post #2967 of 4514
5/10/12 at 4:32am
Quote:
Originally Posted by xnappo View Post

Well, MythTV - but there are no Linux solutions which handle DRM.

Personally, I am hoping Ceton releases their own software similar to what they are doing for the Q.

xnappo

The Q is going to be using WMC, so if (for example) Microsoft eventually drops support for the program guide, the Q won't be any better off than a normal HTPC running WMC. My understanding is that the software Ceton is adding is just going to be WMC addons that add additional functionality for things like their smartphone apps. And based on their beta announcement, that software is going to be available for regular HTPC's.

It looks like the advantage of the Q will be the ability to purchase a pre-configured, more locked down system that should require less effort to get up and running and keep running (the downside is that the end user will have a lot less ability to tweak the system). It will also have the 6 tuner version of the InfiniTV card which they obviously haven't made available for sale yet.
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post #2968 of 4514
5/10/12 at 11:20am
Quote:
Originally Posted by slowbiscuit View Post

Yep, DRM is the killer for some folks with Myth, so WMC is still the only game in town for those afflicted. If you want to use a Cablecard tuner, that is.

If most of your channels are unprotected (Comcast, FIOS, etc.) you're golden with Myth, but this is subject to change at the provider's whim.

/

Nothing is stopping another software package from supporting the DRM. Based on my understanding, the cost of the necessary WMDRM license is $15,000 - honestly, not a significant amount of money in the realm of software development. There is no need for CableLabs certification or anything like that.

Quote:
Originally Posted by gsr View Post

The Q is going to be using WMC, so if (for example) Microsoft eventually drops support for the program guide, the Q won't be any better off than a normal HTPC running WMC. My understanding is that the software Ceton is adding is just going to be WMC addons that add additional functionality for things like their smartphone apps. And based on their beta announcement, that software is going to be available for regular HTPC's.

Ceton has the ability, if necessary, to offer our own program guide on Q. Regarding the Ceton companion software, while the beta will be available for download, we have not yet announced how (or if) we will release the non-beta versions outside of Q.
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post #2969 of 4514
5/10/12 at 11:25am
Does the capanion software allow another PC to act as an extender to a PC with the InfinTV 4 installed in it?
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post #2970 of 4514
5/10/12 at 11:27am
Quote:
Originally Posted by erickotz View Post

Ceton has the ability, if necessary, to offer our own program guide on Q.

Given the reliability of the data lately, that could be a real value add in the Q.

Quote:
Regarding the Ceton companion software, while the beta will be available for download, we have not yet announced how (or if) we will release the non-beta versions outside of Q.

If I were to get selected for the beta, I think I would want to know the answer to that before spending any time with it as I most likely won't be purchasing a Q. I suspect other people would feel the same way.
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