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Latest Ceton InfiniTV 4 Info Thread - Page 133

post #3961 of 4758
Quote:
Originally Posted by slowbiscuit View Post

Your experience is by no means universal - streaming HD over wireless is a crapshoot. If wireless doesn't work well, however, MoCA and Powerline adapters are an alternative if you can't run Ethernet.

I set up MoCA for my sister's house using Verizion Actiontec routers converted to MoCA bridges. Using only Rev F (Moca 1.1), I get 100 Mbps (eithernet ports are 10/100 only), using a mix of Rev. D, E, and F, I only get 70 Mpbs. I am lost. I thought MoCA 1.0 was 130 Mbps.

They have 4 TV's in the house. HTPC is connected to main TV, and others are connected via MoCA and Linksys DMA 2100 extenders. There is an occasional "Network issues" on the extenders when all 4 TV's are in use. 3 HD streams should not take up more than 60 Mbps, right? I never get those at my house with 5 TV's and Cat5e network on a gigabit switch.
post #3962 of 4758
Quote:
Originally Posted by blueiedgod View Post

I set up MoCA for my sister's house using Verizion Actiontec routers converted to MoCA bridges. Using only Rev F (Moca 1.1), I get 100 Mbps (eithernet ports are 10/100 only), using a mix of Rev. D, E, and F, I only get 70 Mpbs. I am lost. I thought MoCA 1.0 was 130 Mbps.
They have 4 TV's in the house. HTPC is connected to main TV, and others are connected via MoCA and Linksys DMA 2100 extenders. There is an occasional "Network issues" on the extenders when all 4 TV's are in use. 3 HD streams should not take up more than 60 Mbps, right? I never get those at my house with 5 TV's and Cat5e network on a gigabit switch.

You might want to reference this article, http://www.smallnetbuilder.com/lanwan/lanwan-reviews/30821-more-moca-d-link-dxn-221-a-actiontec-ecb2200-reviewed seems like your reported speeds are on par with Moca. I tried the Dlink adapters for several months to stream high bit rate material, no dice for me. any bit rate under 15-20MB's was not problem but once you hit the mid 20's I had constant buffering. I would think you would have some good luck with HD cable streams, they are 20-30% that of BD quality material.
post #3963 of 4758
Hi all!

I finally got my Echo and Infinitv 4 package today and have spent the last 4 hours trying to get just the tuner card up and running in WMC. So far I have been in contact with Ceton (amazingly quick with responses) and had the card FW updated to 1.2.2.6 and the HW to 6212, I have also been in contact with Comcast and had them send the validation signal and now I have all green ticks in the Ceton diagnostic program. It even says that the CableCARD entitlement for HBO and other premiums is ok...

I have setup WMC according the Ceton instructions and looking at the tuner info in WMC I can see that they are tuning to the correct channels and the signal levels look ok. (about 6.3dBmV @ 37.1dB SNR)

I can't see anything that sticks out as incorrect.

When I try to tune to a channel, WMC does nothing but give me the 'Service is Unavailable' error. ('There is currently no TV signal detected for this Channel')

It is worth noting, that before I called Comcast to activate the card, a couple of channels worked, but none of the premium cable, I think they were only free to air.

I have a ticket with Ceton outstanding, but I'm not sure how far into WMC they go. I think it's a WMC issue, or possibly Comcast?

Any help is greatly appreciated! This is most definately consume my weekend and I haven't even opened the Echo box yet smile.gif
post #3964 of 4758
Quote:
Originally Posted by th3Pil0t View Post

Hi all!
I finally got my Echo and Infinitv 4 package today and have spent the last 4 hours trying to get just the tuner card up and running in WMC. So far I have been in contact with Ceton (amazingly quick with responses) and had the card FW updated to 1.2.2.6 and the HW to 6212, I have also been in contact with Comcast and had them send the validation signal and now I have all green ticks in the Ceton diagnostic program. It even says that the CableCARD entitlement for HBO and other premiums is ok...
I have setup WMC according the Ceton instructions and looking at the tuner info in WMC I can see that they are tuning to the correct channels and the signal levels look ok. (about 6.3dBmV @ 37.1dB SNR)
I can't see anything that sticks out as incorrect.
When I try to tune to a channel, WMC does nothing but give me the 'Service is Unavailable' error. ('There is currently no TV signal detected for this Channel')
It is worth noting, that before I called Comcast to activate the card, a couple of channels worked, but none of the premium cable, I think they were only free to air.
I have a ticket with Ceton outstanding, but I'm not sure how far into WMC they go. I think it's a WMC issue, or possibly Comcast?
Any help is greatly appreciated! This is most definately consume my weekend and I haven't even opened the Echo box yet smile.gif

While leaving WMC tuned to a channel (knowing that you won't actually see any programming), remove the CableCARD from the InfiniTV slot. Leave it out for 30 seconds, then slide it back in, making sure it goes in all the way but without breaking anything. Wait a few more seconds and then hit the Channel Up or Down buttons, or enter a different channel number from the one you're on.

This works for me often when I get a "service is unavailable" error, and always (so far!) when I get that error message after having to reboot Windows following a Windows Update.

No guarantees, but this is one of the methods in my troubleshooting toolbox. Good luck!
post #3965 of 4758
Thanks for the suggestion. I ended up getting a reply from Ceton saying that my diagnostic data indicated that WMC wasn't activated properly...not sure why. Anyway, I executed the command line prompts they gave me and it's now working!! Time to open the Echo box and get that setup! Thanks!!
post #3966 of 4758
Given the InfiniTV 4 can go in any of the PCIe slots (x16, x8, x1), I was wondering if it matters from a performance perspective? My GPU occupies the 1 x16 slot on the board, and the 1 x8 is next to it; the rest are x1 slots. However, I am concerned about clearance issues with the CableCard and the HDMI cable if I use the x8 slot.

Thanks for any information.

Mark
post #3967 of 4758
Quote:
Originally Posted by giomania View Post

Given the InfiniTV 4 can go in any of the PCIe slots (x16, x8, x1), I was wondering if it matters from a performance perspective? My GPU occupies the 1 x16 slot on the board, and the 1 x8 is next to it; the rest are x1 slots. However, I am concerned about clearance issues with the CableCard and the HDMI cable if I use the x8 slot.
Thanks for any information.
Mark
I'd put it in the slot farthest away from the GPU to help keep the tuner cool.
post #3968 of 4758
Quote:
Originally Posted by Ken.F View Post

I'd put it in the slot farthest away from the GPU to help keep the tuner cool.

+1 It will make no performance difference because it is already a 1X board.
post #3969 of 4758
Quote:
Originally Posted by th3Pil0t View Post

Thanks for the suggestion. I ended up getting a reply from Ceton saying that my diagnostic data indicated that WMC wasn't activated properly...not sure why. Anyway, I executed the command line prompts they gave me and it's now working!! Time to open the Echo box and get that setup! Thanks!!
Good to hear. In my experience, Ceton support is fabulous.

Do keep in mind that "remove the CableCARD" trick next time you have to reboot after Windows Updates. I can never "just" go back to watching TV afterward, but this trick takes care of that issue every single time.
post #3970 of 4758
Hey guys, quick question. I had to re-install win7 and setup MCE. I ran the MCE live TV setup, but now my TV guide is not displaying the right guide information for what's actually playing on the channels. Do any of you know what would cause this?

Thanks
post #3971 of 4758
Quote:
Originally Posted by Erighan View Post

Hey guys, quick question. I had to re-install win7 and setup MCE. I ran the MCE live TV setup, but now my TV guide is not displaying the right guide information for what's actually playing on the channels. Do any of you know what would cause this?
Thanks

Check your date and time. Did u select provider some of the time the same provider had multiple options
post #3972 of 4758
Quote:
Originally Posted by drtdiver View Post

Check your date and time. Did u select provider some of the time the same provider had multiple options

I'll check date/time when I get home. I have Comcast and there were roughly 10-12 different options (most don't even say Comcast) presented when prompted to select provider. How do I know which to select?

Thanks
post #3973 of 4758
Ok, I've run into my first real issue after roughly 15-16 months, for some reason, all my HD channels are giving me the subscription required error. I can get the HD channels which are available via a quam tuner, like ABC, NBC, CW, PBS, about 5-6 channels, but the rest all say subscription required. I get al the channels is Stand Def.

Been on a chat with Comcast now, and they are useless. Check the connection, unplug your stb, blah, blah,.


No changes on my end, just started, Can't see this as a firmware/hardware related issue with the tuner, but if any one has an idea, please let me know, only thing I can think of is the Mcard is having issues. Even if I try to tune in a JD channel inthe diagnostic cable card entitlement, I get a success, but the same channel wil not tune in MCE.
post #3974 of 4758
Quote:
Originally Posted by dbailey75 View Post

Ok, I've run into my first real issue after roughly 15-16 months, for some reason, all my HD channels are giving me the subscription required error. I can get the HD channels which are available via a quam tuner, like ABC, NBC, CW, PBS, about 5-6 channels, but the rest all say subscription required. I get al the channels is Stand Def.
Been on a chat with Comcast now, and they are useless. Check the connection, unplug your stb, blah, blah,.
No changes on my end, just started, Can't see this as a firmware/hardware related issue with the tuner, but if any one has an idea, please let me know, only thing I can think of is the Mcard is having issues. Even if I try to tune in a JD channel inthe diagnostic cable card entitlement, I get a success, but the same channel wil not tune in MCE.

It is most likely related to the CableCARD or it's provisioning - I would recommend opening a support ticket.
post #3975 of 4758
Quote:
Originally Posted by dbailey75 View Post

Ok, I've run into my first real issue after roughly 15-16 months, for some reason, all my HD channels are giving me the subscription required error. I can get the HD channels which are available via a quam tuner, like ABC, NBC, CW, PBS, about 5-6 channels, but the rest all say subscription required. I get al the channels is Stand Def.
Been on a chat with Comcast now, and they are useless. Check the connection, unplug your stb, blah, blah,.
No changes on my end, just started, Can't see this as a firmware/hardware related issue with the tuner, but if any one has an idea, please let me know, only thing I can think of is the Mcard is having issues. Even if I try to tune in a JD channel inthe diagnostic cable card entitlement, I get a success, but the same channel wil not tune in MCE.

Do you run your HTPC 24/7 or do you turn it completely off at night. I turn mine off at night to save electricity and my CableCard (with Comcast) was not getting updated and would expire periodically. This still happen to me but all I have to do is go to the Comcast web site and reactivate the card. within 20 or 30 minutes everything is backup and running. Here is the link that I use to get to the activation page https://www.comcast.com/activate
post #3976 of 4758
Quote:
Originally Posted by erickotz View Post

It is most likely related to the CableCARD or it's provisioning - I would recommend opening a support ticket.

Thanks, I submited a ticket, and they are having me do the usual, install beta driviers, firmware, was hoping to get some feed on the mcard, but hey, I'm running at least 2 rev's back on the firmwre, so it's a good time to upgrade.
post #3977 of 4758
Quote:
Originally Posted by Paw Paw View Post

Do you run your HTPC 24/7 or do you turn it completely off at night. I turn mine off at night to save electricity and my CableCard (with Comcast) was not getting updated and would expire periodically. This still happen to me but all I have to do is go to the Comcast web site and reactivate the card. within 20 or 30 minutes everything is backup and running. Here is the link that I use to get to the activation page https://www.comcast.com/activate

My server, hosting the tuner, is on 24X7 and all the green marks are checked. I'll follow the ticket process with ceton, and go from there.
Edited by dbailey75 - 12/21/12 at 11:01am
post #3978 of 4758
I get the subscription required error fairly often, but I think my problem is different from yours since you have your tuner on a server. In my case, the monitor driver in Device Manager has a yellow exclamation mark next to it. I have to uninstall the driver and then search for new hardware, it fnds it, then I have to reboot. Then everything is fine, at least for a while. Wish I could fix it permanently.

I am running my Windows 7 HTPC to a Mitsubishi DLP through a Denon receiver, all via HDMI. Anybody have any ideas? I have googled Mits driver but don't find anything of any help. It is using a standard Windows driver.
post #3979 of 4758
How are those of you using the USB version doing? Got mine almost a year ago, have gone through about 4 trouble tickets. Had it working quite well last summer then my then only 6 month old SSD bricked, so I had to start all over again. Longest up time is a bout 20 days, often less. Ceton has been on the case, but no one can seem to see why I am losing the tuner(s). Just downloaded their latest beta firmware so we will see, but i wondered if any of you are still osing tuners after a week or two. Needless to say, I have dome all the things they have asked (I think) including lots of Win7 hotfixes.
post #3980 of 4758
I have the USB version. It's weird, but my USB version works WAY better than the PCIe I had RMA'd...

Once I get a new laptop, I will dedicate my current laptop to tuner/server duty using the USB device. I don't like the fact that it has its own power supply, but that's really the only downside I have against the product. I recommend it to all friends and family.
post #3981 of 4758
My only problems in the past several months with the usb version has been related to the TA and a few other problems with the cable company. However the quickest fix for the ta problem is to power off and on the ceton as it then reestablishes the connection to it... I used to power cycle the TA but that seemed hit and miss and took about 10 minutes if it worked but often 20-30 minutes since I had to do it 2 or 3 times, doing it to the ceton takes about a minute and works every time. I've tried pulling just the usb cable from either device and/or both but it usually doesn't work. This has only been needed on a soft-reboot such as after an update. I now manually update and choose to cancel the reboot and perform a shutdown, as a controlled shut down or abrupt power loss the connection between the two seems to recover by itself. Once it is in that stuck state of not communicating, it stays in that state even after a shutdown.

Most lately, last week, I had 3 straight nights where even the STBs in my house all went out just before prime time (about 6:45, prime time starts at 7:00 here). The first two nights it affected all stbs and cablecard tuners but the third night only my ceton wasn't affected, The first night the cable company got lots of calls and their apparent fix was to eventually shut off/reboot everything in the area as even the analog and clear qam was out for a few minutes, though the analog/clear qam channels could be tuned by a tv for most of the interruption they eventually went down for a couple of minutes. Baffled why the tv's could tune them but not the stbs or cablecard tuners, I noticed that the number of channel maps went from the usual 5-10 all the way up to 150 on the tuning adapter for the ceton. This third night I wasn't using the tuners but it still went up to 50 channel maps rather than 150. The second and third night reset signals were sent to the boxes after about 30 minutes but I got one box back early by a power cycle on that. Clear qam and analog service on non-cablecard devices (including STBs) were unaffected during all 3 outages except for that 2 minutes on the first night. The strangest thing was for the first 5 minutes of the "outage", the STBs could tune any channel except for clear qam channels, then after 5 minutes nothing would tune.

I've also had a couple of subscription required messages for live tv, but never for recorded, but I noticed this has coincided with the first channel change in the morning (I usually fall asleep watching late night tv so the tuner was left on) On these nights my cable boxes were reset (could tell by cnet being the channel they displayed when turned on rather than last viewed) so I blame the cable company sending some reset signal (possibly also resetting the tuning adapter?) and not ceton for these problems.
post #3982 of 4758
I fear the day when my cable company goes TA... I know it'll happen someday.
post #3983 of 4758
I have recently redone my streaming server (which also houses two Ceton cards) and runs Air Video and a couple of other server side streaming apps. The goal was actually to NOT have it on 24 x 7, but be in s3 sleep most of the time and wake up at all the right times.

With a single NIC it's neigh impossible, as the network bridge needed for the Cetons does not allow wake on LAN. With a dual port Intel NIC ( which supports WOL) everything works the way it should. The HTPCs run the " waka-HTPC" client and the server runs the waka server. The WOL is sent to the second NIC (which is not bridged) and the server wakes up just fine every single time. The server is setup with a static NIC so it does not wake up for the usual ARP crap. Air Video server is tied to the unabridged NIC as well, and with the port forwarding setup on the router, it even wakes up perfectly when I fire up the Air Video app remotely ( in my car for e.g.).

Love the new setup, and 8w in sleep mode.
post #3984 of 4758
Quote:
Originally Posted by dbailey75 View Post

Ok, I've run into my first real issue after roughly 15-16 months, for some reason, all my HD channels are giving me the subscription required error. I can get the HD channels which are available via a quam tuner, like ABC, NBC, CW, PBS, about 5-6 channels, but the rest all say subscription required. I get al the channels is Stand Def.
Been on a chat with Comcast now, and they are useless. Check the connection, unplug your stb, blah, blah,.
No changes on my end, just started, Can't see this as a firmware/hardware related issue with the tuner, but if any one has an idea, please let me know, only thing I can think of is the Mcard is having issues. Even if I try to tune in a JD channel inthe diagnostic cable card entitlement, I get a success, but the same channel wil not tune in MCE.

Sorry, had a false alarm, Seems Comcast did something on their end, and removed the Mcast card from my acount, it's now resolved, but as we all konw dealing with cable companys has a tendency to take some time roughly 3 hours just for this issue. All is well as of Today, only took them 3 days to add the card back to may account.
Edited by dbailey75 - 12/25/12 at 12:35pm
post #3985 of 4758
Quote:
Originally Posted by dbailey75 View Post

Sorry, had a false alarm, Seems Comcast did something on their end, and removed the Mcast card from my acount, it's now resolved, but as we all konw dealing with cable company has a tendency to take some tim,e roughly 3 hours just for this issue. All is well as of Today, only took them 3 dyas to add the card by to may account.

I hope you don't have any further problems with Comcast. But...... Base on my experience, I am afraid that will not be the case. I have found that an Email to We_Can_Help@cable.comcast.com is the best way to resolve difficult CableCard problems. Usually the local phone contacts do not have the expertice to properly troubleshoot CableCard issues and an Email to the above address usually get results in 24 hours.
post #3986 of 4758
Quote:
Originally Posted by sgbroimp View Post

How are those of you using the USB version doing? Got mine almost a year ago, have gone through about 4 trouble tickets. Had it working quite well last summer then my then only 6 month old SSD bricked, so I had to start all over again. Longest up time is a bout 20 days, often less. Ceton has been on the case, but no one can seem to see why I am losing the tuner(s). Just downloaded their latest beta firmware so we will see, but i wondered if any of you are still osing tuners after a week or two. Needless to say, I have dome all the things they have asked (I think) including lots of Win7 hotfixes.


sgbroimp - I was having the same issue regardless of firmware with the USB tuner - until I did three things:


1. I keep my Win7 x64 machine completely up-to-date with patches, but on the Ceton page (http://cetoncorp.com/support/index.php?/Knowledgebase/Article/View/41/21/infinitv-usb-unresponsive-after-rebootsleep) they reference a hotfix that is not installed via Windows Update. I installed this.

2. I made sure in power settings in control panel, USB devices never sleep.

3. I put the HTPC and the Ceton USB in a APC battery backup.

Since then, it's been 100x more stable, and have gone at least 120 days of straight uptime with the Ceton.
post #3987 of 4758
Looking to get this in Jan I already built a system for it, will be using it on Cablevision here.

I assume it's pretty easy and everything to install? I had planned to install a 1TB drive in, not sure how long it would give me but better then what my service provider offers.
post #3988 of 4758
The install and set up is not bad at all BUT , you MUST follow the instructions to the letter . I suggest going to the Ceton site and d/l ing the instructions and reading through them several times before the device arrives . The call to your cable company to pair the cable card to their system is usually the "not fun part" . Another gotcha is forgetting to run the digital cable adviser at the appropriate time . Other than that . Follow instructions completely and you will do fine . Note: It is common knowledge that the usb devices do have more issues than the pci version .
post #3989 of 4758
Quote:
Originally Posted by cokefrog22 View Post

sgbroimp - I was having the same issue regardless of firmware with the USB tuner - until I did three things:
1. I keep my Win7 x64 machine completely up-to-date with patches, but on the Ceton page (http://cetoncorp.com/support/index.php?/Knowledgebase/Article/View/41/21/infinitv-usb-unresponsive-after-rebootsleep) they reference a hotfix that is not installed via Windows Update. I installed this.
2. I made sure in power settings in control panel, USB devices never sleep.
3. I put the HTPC and the Ceton USB in a APC battery backup.
Since then, it's been 100x more stable, and have gone at least 120 days of straight uptime with the Ceton.

Many thanks,
I think I am good on No. 1, but will check. Ceton has sent or referred me to a whole bunch of hotfixes in their various mails, but could have missed one I guess.
No. 2. - I am quite sure this is ok, but will check also. You mean the selective suspend settings I think.
No. 3. - Was wondering about this myself as we have wobbly power in our area. I think I will pony up for one of those. What unit did you purchase? I do not have space for a real big one.
post #3990 of 4758
Anyone running latest beta FW and spot macroblocking?

I myself haven't.
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