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Latest Ceton InfiniTV 4 Info Thread - Page 146

post #4351 of 4757
Really grasping at straws here but did it pop up your list "currently recording shows" when it did it? If so was it only showing one thing recording?

I've found that for whatever reason, WMC will occasionally forget what tuners are available. Burning through the tuner setup fixes it.

And it never hurts to check out signal levels of each tuner while you are having a problem.

Sorry I can't be more help but your post has been unanswered for awhile so thought I'd toss a few things to try for ya.
post #4352 of 4757
no it did not pop up in my list of currently recording programs. it was as if the infinitv only has three tuners. three shows were already recording and the signal level was between -2 and +3 across the other three tuners. the 4th tuner was gone it wouldn't record or tune live TV. after the three other recordings were done I restarted the PC and all 4 were working set up 4 recordings on the same channels as before and it all worked fine. I'm just chocking this up to a windows quirk.
post #4353 of 4757
Windows quirks...yeah, probably that.

What's your firmware and driver versions.
post #4354 of 4757
I'm on the latest beta drivers and formware available. before updating to the beta this used to happen far more often. just weird that it wouldn't have a problem for a few months then twice in one week. and nothing strange has happened since.
post #4355 of 4757
Can anyone shed light on this issue, when trying to connect to live TV, I get a "subscription required" error message, or a popup that says to contact provider and lists the cable card and host ids. Reseting computer or restarting Ceton services, or even running a full signal setup in WMC does not work.

But if I call Brighthouse and they pair my card with the smartcard again. I then have to clear WMC settings from the Ceton diag and Discover, then run setup in WMC and it works again for a day. Both HD and SDV channels work. Then the same thing happens the next day (no shut down). It starts to play live TV, I see the picture come up, and then it freezes with the Subscription error.

I am running the infinitv 4 on Windows 8 pro in WMC. Have a cable card and tuning adapter. Have firewalls, AV, and UAC all disabled. Network bridge set to disable per Ceton advice, not supported in Win 8.

Have been trolling the forums and reading Ceton knowledge base, but can't a reference to my issue. Any help greatly appreciated!
post #4356 of 4757
Quote:
Originally Posted by shmegger View Post

Can anyone shed light on this issue, when trying to connect to live TV, I get a "subscription required" error message, or a popup that says to contact provider and lists the cable card and host ids. Reseting computer or restarting Ceton services, or even running a full signal setup in WMC does not work.

But if I call Brighthouse and they pair my card with the smartcard again. I then have to clear WMC settings from the Ceton diag and Discover, then run setup in WMC and it works again for a day. Both HD and SDV channels work. Then the same thing happens the next day (no shut down). It starts to play live TV, I see the picture come up, and then it freezes with the Subscription error.

I am running the infinitv 4 on Windows 8 pro in WMC. Have a cable card and tuning adapter. Have firewalls, AV, and UAC all disabled. Network bridge set to disable per Ceton advice, not supported in Win 8.

Have been trolling the forums and reading Ceton knowledge base, but can't a reference to my issue. Any help greatly appreciated!


I would open a support ticket with ceton. it sounds like your cable card is not getting paired correctly or it is a bad cable card. if its not being correctly paired ceton has the contacts to run this down for you if need be.
post #4357 of 4757
Quote:
Originally Posted by giomania View Post

I have an EVGA GeForce GT 520 (Link), and was thinking about installing the Ceton InfiniTV4 in that machine. Would that model work?

Thanks.

Mark

I'm not sure, no experience with it. only one way to find out, lol.
post #4358 of 4757
Quote:
Originally Posted by drtdiver View Post

maybe someone can help me shed some light on what is going on here with my system. i'm running the pci-e version of the card everything has been pretty much flawless for the past 4 months or so. then out of no where on Thursday at 9 pm i had 4 shows to record, 3 of them started with out issue the 4th one had an error and it got recorded later that night because cable likes to replay everything. so i didn't think much of it. so i went to watch some live tv around 10 pm and only had 1 show recording which was the one that it missed earlier and when i tuned the channel it told me there was no tuner available but only one was in use. a reboot of the computer solved this and all was good. then it happened again last night this time it was three turners in use at one time and a show got an error and i couldn't watch live tv again.

When the iTV4 is in this state, what does the diagnostics page show for the other tuners? Are they reporting anything? I had this happen in the past but don't remember the exact resolution - do you have SDV? What color are your WMDRM pairing statuses for each tuner when it does this - Red or Green?

I've had issues in the past where the WMDRM pairing would randomly be Red and never go Green which wouldn't allow the tuner to work on any of my channels that were copy protected; turned out to be a FW issue... not saying that's your issue, but something to look at.
post #4359 of 4757
everything in the diag was green. no sdv it was just reporting not tuned
post #4360 of 4757
I've read a lot of posts where folks would say that their product was working fine for months and then all of a sudden bam. they get hit with issues. I 've had mine for about 2 weeks and so far so good. I would not say it is flawless, there have been a few minor hic cups, but my motorola box from Verizon had its share of issue to.

My question is, in the end what usually turns out to be the main reasons for these sudden issuse folks seem to get. Also what are the ideal settings for ceton. Should I let it do automatic firm ware updates, or should I take the approach if it isn't broken do touch. Come to think of it is automatic updates even an option?

Moreover a poster mentioned testing signal level and seeing if they fell between -2 and +3, how do you test this, what is the ideal number, and how do you strengthen or decrease the signal level.

Lastly, what is the ideal temperature for my tuner? Thanks

Thanks for the help.
Edited by stamina1914 - 3/30/13 at 2:26pm
post #4361 of 4757
Stamina1914,

Here's info on tuner temps and signal strengh/noise levels that answers some of your questions. If your signal strenght is weak, you may want to look at getting a signal amp. I was an early adopter....2nd batch card back in Aug 2011 and have had very good performance with my card. I only update firmware or hardware when there is a significant change or issues develop that the updates have targeted. Basically....if it ain't broken, don't break it.

InfiniTV Temperature
Posted on 05 April 2011 10:13 AM
The InfiniTV's maximum temperature supported is 65C. The Ceton Diagnostic Tool will show, under the Devices tab, whether the InfiniTV card is within its proper temperature range. If your board reports high temperatures, there are numerous cooling options available. Since every computer case and configuration is different, we don't recommend any one specific cooling method, as there is no one-size-fits-all answer. You may wish to look into PCIe fans or other cooling solutions.

SNR and Signal Level explained
Posted on 14 September 2011 01:51 PM
SNR and signal level are the two common measurements of cable signal strength and quality. SNR stands for Signal to Noise Ratio and can be thought of as the quality measurement; signal level is the strength of the cable signal on the coax line. These measurements can vary some between channels. You can check your own signal levels by using the InfiniTV's device web page.

Open the device web page by going to Start->Computer->Network and double clicking the Ceton InfiniTV MOCUR icon. Go to the Tuner One tab and type a channel number from your lineup into the Channel box. Click the "Set Channel" button. Scroll down and you can check the SNR and signal level. You can do the same for the other three tuners.

SNR should be 32-37 and the signal level should be between -12 and +12 with 0 dBmV ideal. The ideal readings are 37 SNR with 0 signal. Something to keep in mind: you can have low SNR (32-34) and high signal strength (+5/+10) and be okay, or you can have high SNR (36-37) and have low signal strength (-5/-10) and be okay. You just can't have both low SNR and low signal strength and still have a good viewing experience. Finally, while these guidelines by and large hold true, the final determining factor is quality of picture. If your readings are low but your picture quality is acceptable, then those levels work for your setup.

Some common symptoms of poor signal are pixelation, intermittent picture dropout, and audio breakup. At extremes, poor signal can prevent channel tuning altogether. As signal levels can vary between channels, a borderline poor signal may only affect some channels. If you have a bad viewing experience and determine that your signal is low, you'll need to contact your cable company to have them check the line and rewire things as needed. Installing an amplifier early on the coax line can help, as can removing splitters.
post #4362 of 4757
So should I allow the the infinitv4 upgrade itself automatically, or should I turn this feature off. Again if it ain't broken don't fix. Lastly, I'm assuming that since I bought the product 2 weeks ago its the latest product with the latest firmware. But how can I verify this and what is the latest firmware update.
post #4363 of 4757
Per my diagnostic tool, latest non-betas are Firmware 1.2.2.6 and hardware 6408
post #4364 of 4757
Quote:
Originally Posted by bobr31 View Post

Per my diagnostic tool, latest non-betas are Firmware 1.2.2.6 and hardware 6408

I am led to believe that this varies depending on your board. Mine is on F/W: 1.2.2.6 and H/W: 6212.

No updates available, even Betas...
post #4365 of 4757
I have a first gen card - was one of those on the waiting list who had to wait because Microsoft got the first batch (which was a really good idea btw).

FW: 1.2.2.6
HW: 6829


This is using the latest beta download directly from Ceton's website.
post #4366 of 4757
I just updated my driver package and upgraded to the latest stable firmware and hardware version last week. That gave me firmware version 1.1.8.2 and hardware version 6212. The diagnostic tool shows 1.2.2.6 as an available beta firmware.
Before the updates I had firmware version 1.1.7.2 and hardware version 4481.

post #4367 of 4757
Quote:
Originally Posted by giomania View Post

I have an EVGA GeForce GT 520 (Link), and was thinking about installing the Ceton InfiniTV4 in that machine. Would that model work?

Thanks.

Mark

Anyone?

Thanks.

Mark
post #4368 of 4757
Quote:
Originally Posted by giomania View Post

Anyone?

Thanks.

Mark
Not the highest end video card around, but it should be fine for an HTPC. Nothing about the specs on Newegg jumps out at me screaming that it won't work.

I've had a GT 240 (even lower end wink.gif ) in my WMC + InfiniTV4 system for two years, and it runs great.

Good luck.
post #4369 of 4757
Quote:
Originally Posted by giomania View Post

Anyone?

Thanks.

Mark

Agree with Jorge, it will work just fine as a general HTPC card, but I think your question goes back to the discussion on the 29/59 issue, and you just have to try it, not everyone is affected by the 29/59 bug, and it only affects a few channels, if the card doesn't work, after trying different driver versions, then get a GT430 as your last course of action, and you should be fine.
post #4370 of 4757
Made some upgrades to my Xfinity account and added a few channels.
What's the proper method to make sure I can now pick them up with the InfiniTV4? Is a reboot in order, or do I need to get on the diagnostic tool?

Thanks for the help,
CFC
post #4371 of 4757
Quote:
Originally Posted by CFC View Post

Made some upgrades to my Xfinity account and added a few channels.
What's the proper method to make sure I can now pick them up with the InfiniTV4? Is a reboot in order, or do I need to get on the diagnostic tool?
Those channels should just start working when they update your account.

I just noticed your GT tagline, then I looked up and saw dbaily75's location. It's a small world. I lived in Kennesaw and worked in Marietta.
post #4372 of 4757
Quote:
Originally Posted by Ken.F View Post

Those channels should just start working when they update your account.

I just noticed your GT tagline, then I looked up and saw dbaily75's location. It's a small world. I lived in Kennesaw and worked in Marietta.

Make sure you have not previously deleted the channels from your guide. If you have you will need to edit the guide to add a check to them or you will not be able to get them after the cable company updates your CableCard.
post #4373 of 4757
Now if only I can stream Tuners to Windows 7 from my Windows 8 Server.... (Driver/Firmware issue?)
post #4374 of 4757
I don't see that being supported any time soon as it is an issue with how windows 8 treats network bridges... I have heard of someone manually doing it once, only to lose it on a reboot, and have not heard of a successful permanent solution... Even the various virtual machines (virtual box, vmware, etc. ) have had some growing pains in this and often have to be treated as nat rather than bridged (I have not had that much time on win8 to play with it, only repeating things that I have read or encountered briefly... my own hyper-V machines on win 8 use a separate interface from the main machine as I couldn't get it to play nicely). I intend to play with it when I get most of the month of May off of work as I am curious what all they did do to the bridging capabilities of networks in general.

Generally I recommend the prime if you need shared tuners as I don't like losing the tuner internally to the main server... but all my channels but local are copy-once. If they were copy freely, I wouldn't worry as much as I would just move the content back to the main machine. I may also consider "sharing" a tuner of the infinitv if I have more than one connected to the system as 4 is too few to share.

{edit by sharing I mean remove and assign as the ceton does not do dynamic sharing such as the prime}
Edited by signcarver - 4/8/13 at 2:12pm
post #4375 of 4757
Network Tuner NIghtmares!!!???

Has anyone actually got network tuners working. My ceton was losing CP auth at every reboot. Did an RMA (one week away from the warranty ending!! smile.gif and it has been working perfect.

Before I had rma'd I tried network tuners and every time it created the bridge the ceton would disapeer.

Now after getting the new card from rma tried again and same issue. HTPC is an i3-540 with realtech nic. Moved it to another htpc with sandy bridge pentium and onboard intel nic. Same thing. Network tuner setup goes fine. I have internet after the bridge is setup. But the ceton is magically gone now according to windows and the ceton diag tool. Other pc's on the network also can not see the ceton.

What can I be doing wrong here.I have a ticket open but thought I'd ask here.. I tried to change the ip of the ceton on the device webpage as recommended elsewhere. But it won't even let me it just defaults back to the normal IP when I click to set it.

EDIT: And yes I did enable bridging in the advanced options of the ceton.
Edited by whiteboy714 - 4/8/13 at 5:17pm
post #4376 of 4757
I actually experimented over the weekend with Network Tuners from a WHS2011 box to my Windows 8 based HTPC (mainly to confirm that I'll be able to eventually upgrade to mini-ITX, since now I only need a slot for the GPU), and it's working flawlessly, no problems at all with seeing the Ceton. Of course, since WHS2011 is based on Server2008 r2, there isn't any Media Center on it; I had to do the process completely manually. As soon as I finished though, the Win8 HTPC detected the tuners immediately. My server is running 24/7 though, so I don't actually know if there's any issues with sleep, or anything of that sort.

For what it's worth, I just followed this pretty much verbatim. Might be worth a try if the wizard is giving you trouble:
http://www.missingremote.com/guide/ceton-infinitv-network-tuner-wizard-access-infinitv-tuners-multiple-pcs#Installation on Host without WMC
post #4377 of 4757
New beta driver package up on their site. Lists USB improvements. Looks like it came out end of March so might be old news but haven't seen mention of it here.
post #4378 of 4757
Quote:
Originally Posted by jhoff80 View Post

I actually experimented over the weekend with Network Tuners from a WHS2011 box to my Windows 8 based HTPC (mainly to confirm that I'll be able to eventually upgrade to mini-ITX, since now I only need a slot for the GPU), and it's working flawlessly, no problems at all with seeing the Ceton. Of course, since WHS2011 is based on Server2008 r2, there isn't any Media Center on it; I had to do the process completely manually. As soon as I finished though, the Win8 HTPC detected the tuners immediately. My server is running 24/7 though, so I don't actually know if there's any issues with sleep, or anything of that sort.

For what it's worth, I just followed this pretty much verbatim. Might be worth a try if the wizard is giving you trouble:
http://www.missingremote.com/guide/ceton-infinitv-network-tuner-wizard-access-infinitv-tuners-multiple-pcs#Installation on Host without WMC

so as a client win 8 is fine with network tuners, interesting. I haven't had any luck sleeping my whs 2011 with the ceton tuner, on resume, I lose the card, I don't recall all the details, but I tried on two different hardware builds, with the same results, and finally gave up. I had no problem sleeping my HTPC with the card, but that was on a 3rd build, but there's something funky in whs, so I bought a 80plus platinum PSU, and run it 24x7. problem solved.
post #4379 of 4757
Quote:
Originally Posted by jhoff80 View Post

I actually experimented over the weekend with Network Tuners from a WHS2011 box to my Windows 8 based HTPC (mainly to confirm that I'll be able to eventually upgrade to mini-ITX, since now I only need a slot for the GPU), and it's working flawlessly, no problems at all with seeing the Ceton. Of course, since WHS2011 is based on Server2008 r2, there isn't any Media Center on it; I had to do the process completely manually. As soon as I finished though, the Win8 HTPC detected the tuners immediately. My server is running 24/7 though, so I don't actually know if there's any issues with sleep, or anything of that sort.

For what it's worth, I just followed this pretty much verbatim. Might be worth a try if the wizard is giving you trouble:
http://www.missingremote.com/guide/ceton-infinitv-network-tuner-wizard-access-infinitv-tuners-multiple-pcs#Installation on Host without WMC

Thanks for your confirmation. I have a similar set up with the host of the Ceton PCIe running Server 2008 R2 but have been reluctant to upgrade my Win7 clients to Win8. Glad network tuning works without issues in Win8, although without official support from Ceton. smile.gif Time to buy some Intel NUCs and Windows 8 licenses! biggrin.gif
post #4380 of 4757
Quote:
Originally Posted by dbailey75 View Post

You don't really need a dedicated graphics card, for the most part, intel HD works fine for HTPC usage, but that's your call, I'm running an older I3-550, but added a card for 3d , but if you want a really cool, small HTPc case,with a single PCI card slot, I purchased this one a couple months ago, little pricey but your not going to find a smaller case with a PCI slot that's usable.

http://www.avsforum.com/t/1407043/realan-e-i5-e-i7-mini-itx-case-builds/30#post_22623660

Hello Everyone!

I'm looking to build my HTPC/PVR, and was happy to read the integrated graphics (HD) should be sufficient for HDTV! Between a beefy i5, HD4000, 16GB RAM, and GigE storage...I'm hoping to support HD video for 2 clients.

Based on my limited read of the thread, windows/WMC appears to be the dominant platform. Is the card's performance/reliability/support best with windows? Or is the "DRM / Copy Protection" hurdle mentioned on Centon's MythTV page an insurmountable technical hurdle outside of WMC? I'm going to have Xfinity w/ HBO (and never use OnDemand or PPV).

Finally, I noticed a KB article on Centon's site about running 2 InfiniTV cards in the same PC. Would each card required a paired CableCARD, or is there a way for bridging the first CableCARD's configuration to the second set of tuners?

Sorry if I rehashed topics already beaten to death.....

Thanks!
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