Time Warner Cable - Signature Home Service - Page 8

I'm getting SigHome in Dallas this week. I've seen quite a lot of discussion in here about which equipment is best. Is there a consensus on what modem and DVR I should request if I have any say in the matter?

I have the Motorola modem in bridge mode (my own wireless router) and 2 Cisco 8642HDC 500gb DVR's.

Have had very little trouble in the year I've had the system. Navigator isn't perfect but it's nowhere as bad as some folks would leave you believe.

The haters should look at the DVR'S other cable systems offer.

The satellite boxes do have more features as well as Uverse/FIOS but that's another can of worms.

"one man's trash is another man's treasure" and vice versa. My only real complaint was that I couldn't delete a recording that was on the other DVR, this has been fixed in Navigator 5

It was fixed for us in 4.1.07 as we still do not have 5

im canceling this today we just got the bill and they are changing us $700 bux so will they come pick up the dvrs or can we just go take them in an get others ?

Or they could give everyone a free IPad with their app preloaded

You are correct of course and they should show which dvr it is on like "den" so you have an easier job of keeping conflicts of too many recording at any time from occuring.
I just saw tonite that I now have 4x fast forward speed and I looked and I do not have a new version but did not have it yesterday.
Can they just turn this on at the head end or how did it show up?

hey i just got rid of signaturehome an i never been happier cuz that wierd slow speed i been havin since they installed that crap is gone it disapeard the moment they removed that crap modem that was for the stupid phone now my speeds back to normal im never gettin sighome or dumb tw phone ever again did any one else here know the modem forthe phone cuts some of ur internet speed that you use for the pc n xboxes ?

100% incorrect. Phone and internet run on two different frequencies.

Incorrect, both are Docsis based back to the CMTS,same frequency fwd/ret. Phone requires very little bandwidth to operate that is all.

Rob

Don't they bond 3 channels together to get 50mb? Isn't each channel on a different frequency?

SpeedTest always gives me 50+ down, 5+ up even though my phone modem sits next to Motorola modem. 1 line to their location, splitter, 3 ft cable to each device.

Sounds like Daye had some faulty equipment or a bad install(er)

Docsis 3.0 gear uses bonding for bandwidth, mainly there is a primary channel for set up,ranging,BPI,DHCP,and TFTP.etc.

To give you an idea say you have Four 6-mhz 256 QAMS for Docsis, you can use all four to load balance your 1.0/2.0 modems and MTA's and still use the channels for bonding your 3.0 modems. In theory Four 6-mhz 256 QAM's could give you an easy 150Mbps, but to keep load balancing for 1.0/2.0 modems user's,those with 50/30Mbps packages have no issue's obtaining speeds.

To answer the question about different frequencies for phone and internet, there are just different IP's that's all. An MTA will bond up with downstream/upstream and obtain a Modem IP and a MTA IP.

Rob

Depending on who's drawing the picture, communications is usually shown as 5-7 layers. So it all depends on which layer you looking at as to what you see. I was implying that at the lowest layer each of these 6-MHz qam's are on a different frequency. When you get to the IP layer, they appear as 1 single channel

The beauty of these multiple layers is that you can swap out 1 layer for another equivalant layer and the layers above and/or below never knows the difference. You can do no bonding or bond 10 channels and the layers upstream never know

That is all true...

Rob

I'm about a week into Signature Home here in Dallas. Experience has been about what's described in here...goofy Navigator software on Moto DVRs and very fast wideband but with in and out connection. My wife's already willing to switch back to our standard service. I'd like to try out this bridge mode option first given how fast the wideband speeds are. Can someone explain the process of setting the DOCSIS modem to "bridge mode" and additionally how to set up my own router on top of it?

Does the Ubee dvw 3201b MTA has a built in MOCA filter? The installer did not put one on the MTA coax input but the tech that came later did. Just wondering if that could cause an issue if the 3201b has one already built in.

The filter "filters" out the frequencies that MoCa uses to communicate between devices. The main purpose is to keep your video streams between the DVR'S from getting outside you house. The modem that is used for digital phone and the 2nd one used for the Internet should be on a different coax line than your DVR's and TV's are one.

My system looks like this:


Line from street to 2 way splitter
--- leg 1 to 2nd 2 way splitter at the other end of coax
------ Leg 1 to phone modem
------ Leg 2 to Internet modem
--- Leg 2 to MoCa filter to 4 way amped splitter
------ Leg 1 to DVR 1
------ Leg 2 to power ingector At other end of coax
--------- Power injector to 2 way splitter
------------- Leg 1 to DVR 2
------------- Leg 2 to MoCa filter at spliier end of coax
---------------- MoCa to analog TV's coax input
--- Leg 3 unused
--- Leg 4 unused

Sup Ben?

I thought you had two Cisco 8642's per your Signature? What I heard was that the Samsungs are the ones that don't have PIP, but are faster with Navigator than the SA/Cisco's. Concerning the posters' inquiry, The Samsungs can sometimes be problematic with HDMI cable-so you might need to switch to Component Cable.

Ben's right that Navigator still sucks, regardless of the boxes used! The Signature Home Multi Room boxes from Cisco are the Cisco 8642, from Samsung 3272. Not sure what model for the Motorolas.

Jack

I have the Samsung Signature boxes, and I cannot believe that they are faster than other boxes. They are really pokey for me.

-barry

Seven Hundred!!!??? Why so much? I have Triple Play Price Lock, and if you rescind your contract, it is like $150 you owe, or $75 per service.

Jack

I've had Signature Home for many weeks now, and I'm ready to go back to regular TWC because of the maddeningly frequent internet connection drop outs. It's not the speed, which does reach 50 megabits easily. I've had very little trouble with the cable t.v. or phone. I've had techs out repeatedly, turned off the power saving mode, turned on bridging, done everything. Signal strength is not the issue. It's the horrendous Ubee modem. AHHHRGGH!

Aneil Mishra Ph.D.
Durham, NC

I (sort of) concur with what Ben says. I've never had any dropout problems with Signature, but I've always used my own router to provide WiFi, DCP, etc. I just use the TW box as if it were a modem.

-barry

Thanks for posting this solution Ben!

Truth that for people who don't like sports, I would bet that everyone's bills would go down by at least $10 if ESPN was not a requirement. When I checked last, rates for ESPN and it's sister stations are something like $4.50 a month extra.

Jack

As prices for cable get out of control, at some point there will need to be a lot more tiers set up. When I was using an 8 ft c-band dish, I could do just that. Buy only what I wanted. That system is now long gone as programming can't be bought for c-band any more. The cable companies probably have the ability to set up ala carte. The problem with channels like ESPN is they are tied with Disney and others. If you want Disney you need to get ESPN also as most supplier companies package their channels together and force the cable company to put them on a basic tier. The cable companies only out is to not buy those packages from the supplier. I am hoping in the future there are a lot of tiers set up so I can buy just the bundle I want. When cable was fairly cheap, it did not matter. Now it is more than my water, electric and gas bill combined. I don't know what choice you have other than to cut the cable and use your outdoor antenna and some online stuff. The small dish companies are no better. The government really needs to step in and force all the providers to make ala carte available. I personally only watch about 10 channels or which 5 are cable only. For that i am forced to buy 150 channels. Pretty crazy.
Bernie