Originally Posted by Braunbear
As far as embarrassing comments are concerned, the speculation that has been going on as to the cause of the symptoms as well as the general acceptance of that speculation as fact by some in this thread is a little on the embarrassing side and frankly nothing but a rumor mill.
Not once did Onkyo publicly declare the cause of the problem.
Afraid constructive discussion on this issue has melted into illogical criticism of Onkyo.
Firstly, Onkyo very publicly announced the issue, the fix, and the offer to repair outside of warranty. It is linked from their homepage and here directly:http://onkyousa.com/press_releases.cfm?id=215
Automatic Continuous Change of Listening Modes and/or Remote Controller Commands are not accepted
06/21/11 - Models: TX-NR708, TX-NR709, TX-NR808, TX-NR1008, TX-NR3008, TX-NR5008, PR-SC5508, HT-RC270, HT-RC370
If your receiver of the above mentioned models experiences the following : Listening modes automatically change one after another. When this problem occurs most commands will not be accepted.
Please contact our Product Support Department at (800) 229-1687, option 3, to confirm that this issue exists in your receiver. If the issue exists you will be given further direction on how to have it serviced.
***This issue will be handled for you even if you are out of warranty (this only applies to US and Canada).***