I don't "replace" electronics much, but then I don't feel the need for "upgrades" very much either. This was my first, true, dedicated home theater receiver. I've followed computer/audio/video/digital media progress closely over the last several years. Time has a way of making the "new" rather obsolete quickly, but that has the advantage of trickle-down. Which means that waiting has a way of giving more bang for the buck. I wonder if I should have been more patient
I did love my 708. I was gunning for 11.3 and seriously considered spending 2-3K on AVR/Amp combo. But I have always had a champagne appetite on my beer budget. Then I found my 708. Does what I want (minus HD radio without an adaptor) just not all at the same time (7.2 plus height & wide). I could live with that, and I could live with the price. I had waited such a very long time, I pulled the trigger and didn't look back! Better than anticipated. Amazing. Fantastic.
I'm here not to bash the product or the company just to vent my disappointment. I'm now waiting for my shipping label, so I can wait for the hopeful correction to be made. This makes a very big hole in my AV stand.
That hole is what makes the equipment in it perform at their potential. My disappointment is as profound as my anticipation was (as I set it up) and as deep as my appreciation for what it has done (and no longer does). It is frustrating to say the least. It also could be an embarrassment for some, that put out the bucks, only so have the centerpiece of their system fail so catastrophically. That might be what you are hearing here from other disgruntled owners.
I hope the wait is short. I did spend about 20 minutes on hold when I phoned the number on the press release but that was for parts. The tech I spoke with asked about the reset, told him it didn't work. He asked if I had the box, told him no. He transferred me to parts after he gave me the case number, and they are sending the shipping label with a box
for me to send it to Denver. I asked if it could be repaired at a local shop and he told me that this had to go to a regional center. Also got a phone number for the Denver shop so I can get updates on my repairs.
Sorry about the rant I just had to get that off my chest. To recap
Model: TX-NR 708
From: Fry's Electronics
First symptoms: change to Cbl/Sat when turned on (remote working), late May early June(while unit was in standby mode, set to VCR/DVR on power down)
Next Symptom: Stitching to Cbl/Sat while in use playing Wii on Father's Day (with game plugged into component input on TV) TV would switch to HDMI 1 (AVR) is this the neighbor changing channels with his remote???
Frequency: about 6 or 7 times in about 2.5 hours playing time.
Note: changed my Comcast DVR from VCR/DVR input to Cbl/|Sat input at this point.
Next Symptom: Spontaneously powering on. (Could have occurred earlier, not sure since Cbl/Sat input wasn't hooked up to anything till I changed to Cbl/Sat.) Started occurring within 1 week of input changes.
Frequency: 3-4 times per day had the best luck keeping the unit off if powered down by pressing the receiver's On/Standby button. (Remote still worked powering down the unit, but it would pop back on within 3-5 minutes.) TV remained off, audio heard for what was coming thru cable box to AVR.
Next Symptom: Rapid changing of listening modes, remote & AVR locked-up, only way to power down was to pull the plug (Occurred Sat 7/2, and that evening I found this thread!)
Addendum: Left unplugged for 48 hours, worked for about 40 minutes till it seized up again and was unplugged. Tried again 24 hours later, this time with a reset, worked about 30 min before crapping out.
Support: Contacted this morning, awaiting delivery of shipping box and label for sending to Denver Regional Center for repairs/replacement parts.
Resolution: I only hope they got the real cause worked out and we all won't be doing this again 6 months from now I am hopeful, but we shall see.
PS. last few posts got out while I was composing this... I also agree with those thoughts, I just didn't want to make this any longer including those opinions and thoughts