I'm interested in this TV and after ingesting conflicting information we decided to chat with Samsung. Here's the captured chat;
Please wait for a Samsung Agent to respond.
You are now chatting with 'Scott'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Your Issue ID for this chat is LTK538072574X
Scott: Hi, thanks for reaching out to Samsung tech support. How can I help you today?
Brenda: Am interested in the UN65D8000XFXZA. What size is the bezel?
Scott: Would you mind holding a few minutes while I gather the required information for your request?
Scott: Thank you.
Brenda: r u there?
Scott: I am sorry; this is taking more time than expected. Can I have a few more moments?
Scott: Thank you very much.
Scott: Thanks for holding.
Scott: Actually, this model is almost a bezel less TV. The bezel on this model is very thin and the size is very negligible.
Scott: Please click on the link below for the specifications of the unit.
Brenda: Your website does show this unit with the "Ultra Thin" bezel, however I've read reports that people have been receiving units with a wider bezel. Please clarify what is being shipped.
Brenda: Photos confirm this
Scott: I'm sorry; there are no such reported issues on this model at all. This model has a Ultra thin bezel and it is shipped as the same.
Brenda: No reports?
Scott: Please allow me to go through the inquiry.
Brenda: ok, no problem.
Scott: I'm sorry; we have not received any such reported issues yet. They might have got a different model. However, I'll forward this to the concerned department.
Scott: Thank you for bringing this to our notice.
Scott: Is there anything else that I can assist you with?