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"Official" Onkyo TX-NR809 Thread - Page 150

post #4471 of 5810
Quote:
Originally Posted by sweetba1 View Post

It appears the noise is on all sources. I have contacted Onkyo and am waiting to speak with someone. How long have people been without receivers when they send them in for repair? I have a feeling this could be a long wait to have the receiver fixed.

Any update on your problem?
post #4472 of 5810
Feeling too lazy to search the thread. Just wondering whats the best free iphone app for the 809.
post #4473 of 5810
Quote:
Originally Posted by sherpa25 View Post

If in doubt, I'd personally just download the firmware and install it through a USB drive.

Can you get me the model# of a USB that will work ? I know nothing about computer stuff. I take the USB download the firmware from the Onkyo website and then plug it into the 809 right ?

I'm not sure where my 809 stands in terms of the versions of firmware as I did it only once before hooking it up about 8-9 months ago. I'm just now getting to hooking it into my network.
post #4474 of 5810
IF you are unsure of your network connedtion, break down and either run a cable over the floor for an hour, or use the USB option. eek.gif
post #4475 of 5810
Quote:
Originally Posted by majkman View Post

IF you are unsure of your network connedtion, break down and either run a cable over the floor for an hour, or use the USB option. eek.gif[/quote

That is the reason I use the powerline adapter because the network router is on the other side of my house and would require drilling holes in the wall and using a real long run of cable.
So in this case I hope the USB would be a better option. Tell me me which USB I need and what about the firmware versions. Do I download them all onto the 1-USB and then plug into the 809 ?
post #4476 of 5810
Quote:
Originally Posted by mairj View Post

Feeling too lazy to search the thread. Just wondering whats the best free iphone app for the 809.

Search the iTunes Store instead then biggrin.gif

I have tried all the Apps and can only recommend the "paid for" ORemote, especially for iPad. It does everything you need, and more than the others for the advanced stuff. It really allows you to get to grips with understanding your 809 set up. I think you should save up.

For iPhone, it may feel a little cramped for space, but it is well thought out and quick to maneouvre around once you get familiar.

See post 4439 for one screenshot of the next beta release - pop up menus. The developer, a regular contributor here, is constantly looking to improve his App.
post #4477 of 5810
Quote:
Originally Posted by Ray77085 View Post

Quote:
Originally Posted by majkman View Post

IF you are unsure of your network connedtion, break down and either run a cable over the floor for an hour, or use the USB option. eek.gif[/quote
That is the reason I use the powerline adapter because the network router is on the other side of my house and would require drilling holes in the wall and using a real long run of cable.
So in this case I hope the USB would be a better option. Tell me me which USB I need and what about the firmware versions. Do I download them all onto the 1-USB and then plug into the 809 ?

Get the smallest USB stick you can find/borrow or steal. The files are less than 100mb.

You should make sure it is empty, and then just dedicate it to firmware updates. 256mb freebie giveaways are more than big enough, but if you have to buy one, you will be lucky to find one less than 4Gb these dys.

Download the firmware to your PC.

You should then "extract" the files from your PC (double clicking should invoke WinZip software or similar to do this for you), to the root directory of the memory stick. Then take it to your 809 and FOLLOW THE INSTRUCTIONS EXACTLY.

Particularly Z2/3 OFF, and HDMI Control / NetworkControl OFF.

Don't panic, this is easy, just take your time cool.gif

http://www.us.onkyo.com/model.cfm?m=TX-NR809&class=Receiver&p=d

For firmware and instructions for US 809's

Edited by wl1 - 8/4/12 at 2:59pm
post #4478 of 5810
I keep a 300 foot Ethernet cable around for special events, like moving into a new place, or to prove that the house wiring is not the problem to the cable company. I also keep a 300 foot RJ11 silver satin cable around for debugging. I have run the Ethernet cable down 3 stories dropped down the staircase. The 300 ft Ethernet cable has been lent out to many of my friends for their special events too. I made the cable from a spool that I had left over, you might have to purchase one, I’m guessing that a 100ft cable might be enough for you, 300 foot is pretty long, and overkill for almost all uses. You should be able to find a 300ft Ethernet cable on eBay, monoprice, or amazon for around $50.
Really we are talking about leaving the cable out for an hour or two, just to run the update… Then go back to whatever or leave it disconnected.


It might be easier for you just to use just about any USB thumb drive (just about any drive should work fine- I don’t think you need anything of any size, just buy what is on sale $10 or less). Follow the directions on the website, and if you’re still not sure, ONKYO has a techsupport line that can talk you thru the process. It’s really not hard to do, download the file (or files, depending on the firmware that you are coming from, and follow the process EXACTLY). I say EXACTLY for a reason, I BRICKED one of my 809's during a firmware update, so now I basically will hold off until the units get close to the end of the warrantee. I guess the unit that I bricked was because I did not remove the HDMI cables before updating.

What are you trying to correct with a firmware update? If it’s not critical, I would say, just pass.

(One of my 809's will be getting a free return to the repair depot, as it’s in the recall: I'm just not ready to go thru the pain of shipping it yet, as there are no problems with it YET)

I’ll be offline for over a week, so I probably will not be able to respond to this.
Edited by majkman - 8/4/12 at 8:09pm
post #4479 of 5810
I've been a long time reader of this forum and I've got to say the amount of information on it is incredible. Last night while the wifey was working, I went downstairs to the man cave and fired up the stereo. A 1 year old Onkyo 809, Polk Monitor 70s Front, Polk Monitor 40 surrounds, Klipsch 12 Sub and streaming FLAC through a Squeezebox Duet. The volume was reading 85 on the screen and Head East "Flat as a Pancake" was filling the basement. After about 10 minutes the music abruptly stopped and "check speaker cable" showed up the Onk. Then it shut off. It was hot to the touch on top. I unplugged it and said a silent prayer. Theres nothing obstructing ventilation to the top or sides. I checked all the speaker wires and they're good, not contacting anything. Waited until this afternoon to plug it in to check it out. Everything appears to be fine. I don't hear anything funny coming from the speakers, they sound normal. Was this something as simple as overdriving my Polks? Any suggestions or recommendations to check would be appreciated.
post #4480 of 5810
Quote:
Originally Posted by wl1 View Post

Get the smallest USB stick you can find/borrow or steal. The files are less than 100mb.
You should make sure it is empty, and then just dedicate it to firmware updates. 256mb freebie giveaways are more than big enough, but if you have to buy one, you will be lucky to find one less than 4Gb these dys.
Download the firmware to your PC.
You should then "extract" the files from your PC (double clicking should invoke WinZip software or similar to do this for you), to the root directory of the memory stick. Then take it to your 809 and FOLLOW THE INSTRUCTIONS EXACTLY.
Particularly Z2/3 OFF, and HDMI Control / NetworkControl OFF.
Don't panic, this is easy, just take your time cool.gif
http://www.us.onkyo.com/model.cfm?m=TX-NR809&class=Receiver&p=d
For firmware and instructions for US 809's

That's the kind of information that I was looking for. Thanks so much for taking the time to post such detailed info. I feel much more comfy doing it now.biggrin.gif
Edited by Ray77085 - 8/5/12 at 5:31am
post #4481 of 5810
Quote:
Originally Posted by majkman View Post

I keep a 300 foot Ethernet cable around for special events, like moving into a new place, or to prove that the house wiring is not the problem to the cable company. I also keep a 300 foot RJ11 silver satin cable around for debugging. I have run the Ethernet cable down 3 stories dropped down the staircase. The 300 ft Ethernet cable has been lent out to many of my friends for their special events too. I made the cable from a spool that I had left over, you might have to purchase one, I’m guessing that a 100ft cable might be enough for you, 300 foot is pretty long, and overkill for almost all uses. You should be able to find a 300ft Ethernet cable on eBay, monoprice, or amazon for around $50.
Really we are talking about leaving the cable out for an hour or two, just to run the update… Then go back to whatever or leave it disconnected.
It might be easier for you just to use just about any USB thumb drive (just about any drive should work fine- I don’t think you need anything of any size, just buy what is on sale $10 or less). Follow the directions on the website, and if you’re still not sure, ONKYO has a techsupport line that can talk you thru the process. It’s really not hard to do, download the file (or files, depending on the firmware that you are coming from, and follow the process EXACTLY). I say EXACTLY for a reason, I BRICKED one of my 809's during a firmware update, so now I basically will hold off until the units get close to the end of the warrantee. I guess the unit that I bricked was because I did not remove the HDMI cables before updating.
What are you trying to correct with a firmware update? If it’s not critical, I would say, just pass.
(One of my 809's will be getting a free return to the repair depot, as it’s in the recall: I'm just not ready to go thru the pain of shipping it yet, as there are no problems with it YET)
I’ll be offline for over a week, so I probably will not be able to respond to this.

I understand and now I feel comfy doing the update or updates. My 809 appears to perform without any flaws at this time, but I thought doing the firmware would keep all up to date. I certainly don't want to end up with a BRICKED 809. I hope I don't have to remove all of the HDMI cables to do the updates, but rather turn off the HDMI controls prior.
Thanks for your post and info and enjoy your time away.
post #4482 of 5810
Quote:
Originally Posted by vlayton View Post

I have my Directv DVR set up to use custom video mode. I've been noticing colored bands of video noise flashing across the screen. Finally annoyed me enough to mess with the video processor modes. If I disable the video processor, no problem. But if any of the modes are enabled(ISF Night/Day etc...), I see the noise.

I'll answer myself. I lost HDMI video output from the 809 yesterday. After freaking out for a minute, I uplugged the unit and HDMI worked when I plugged it back in. Then updated to latest firmware and do not currently see the problem.
post #4483 of 5810
Quote:
Originally Posted by wl1 View Post

For iPhone, it may feel a little cramped for space, but it is well thought out and quick to maneouvre around once you get familiar.
See post 4439 for one screenshot of the next beta release - pop up menus. The developer, a regular contributor here, is constantly looking to improve his App.

How do you think the rumored smaller size ipad might be with oremote? I have played around with my daughter's ipad and like it, but I keep a laptop by my recliner and really don't need an ipad there too biggrin.gif:D I'm thinking the "mid-size" smaller ipad might be a good platform to supplement my Harmony 700. I could use it with my TiVo and the NeoTV as well.

Do you use your ipad for all home theater control? Or do you use something like a Harmony as well?

Bob
Edited by rblum - 8/6/12 at 2:47pm
post #4484 of 5810
I'm considering purchasing a TX-NR809 to replace my older Sony STR-DA5000ES.

The issue I have is that the thing is too damn tall to fit into my A/V stand by about 1/2". The Sony fits in there with some room to spare but it looks like 1/4" to 1/2" too short for the TX-NR809.

My question is simple. Are there air vents on the bottom of the unit and if not, can the feet be removed so that I might slide it into the space. There will be room over the top of it and all around it but for me to fit it into the space it has to fit under the lip on the front of the cabinet space.

How much space will removing the feet provide me or how tall will the unit be once the feet are removed?

Thanks!
post #4485 of 5810
Do not, repeat do not remove the feet.

Mine's perched on top of its rack. Open space on all sides.
post #4486 of 5810
Here is an 809 story for you.

I purchased it (809) originally in November of 2011. After a major UPS screwup, it was lost and found and when I finally got it in December, the NET and USB functions did not work properly. I returned and received a replacement from Amazon.

Replacement comes in and it still had a lot of issues prompting me to purchase a new router but nothing seemed to help. It would freeze with the NET functions engaged and I had to reboot the system often. I updated the firmware and I just lived with the issues. The android and apple apps would not work because the net functions were a little disfunctional. Just lived with it. Sound was really great.

Last week, the HDMI inputs stopped working. I just got a blue screen even though the NET functions and menus worked fine. I called Onkyo. Everyday. 5 days in a row I was not able to get a hold of a human after staying on the phone for at least 40mins and up to an hour. I was tempted to drive to their headquarters since its actually 10 minutes away. At any rate, I noticed there was a recall on the receiver though my serial number did not qualify. I called the service facility and they told me the wait time was at least one month due to the large influx of repairs. I don't have a backup receiver for my theater which means I would not be able to use my theater since there would be no sound. I didn't want to buy one for temporary reasons.

Enter Amazon. I called Amazon and they heard the whole story. They at first said they would normally send me out another one as a courtesy because the manufacturer was not responding and a recall was issued on the item. However they did not have any more so they told me to I had to go through the manufacturer because they were out of stock but they were sorry. I was satisfied and was actually suprised they said they even attempted to see if they could send me a new one 8 months later. Then I got an email to ask if everything was ok from their support team. I explained my problem via email again and said I wish I could just return it and apply the money to another receiver since its much easier for them to get a hold of Onkyo. I can't believe it but they agreed and are sending a UPS driver to pick it up and refunding my money!!!! I keep all of my original packing material including the twist ties so I wrapped it up and have it sitting here waiting to go.

All I can say is that this is probably the third time Amazon has gone way out of their way to help me as a customer. I used to like the smaller shops but unfortunately I have visited several and for some reason I feel like I've been treated like complete garbage and I feel like the salesfolks are making up opinions rather than knowing their products. Last time I was in a boutique shop it took more that 30 minutes for me to get a sales rep to help me. I won't bother with Best Buy and such. Amazon is a rare combination of a big company treating their customers as the most important part of their business. At least with me. They have my business. Just felt like sharing. I've never heard of a store other than Costco taking something back this late.

Now.... what do I get to replace my Onkyo 809???? So many great choices in that $500-$1000 range! But I guess that is for another thread.
post #4487 of 5810
Quote:
Originally Posted by PeterTHX View Post

Do not, repeat do not remove the feet.
Mine's perched on top of its rack. Open space on all sides.

Do you have a specific reason why I shouldn't remove the feet?

If I can find out the height without the feet and there's still space in the A/V shelf, I could easily replace the feet with something not as tall to allow the receiver to slide into my A/V shelving. We're only talking about 1/2" if that. It's all open except that the two shelves are not adjustable. Once it's past this lip, there's room above it for airflow as well as every side.

I'd consider one of the newer models but the ones that are in the 809's price range only have Audyssey 2EQ such as the TX-NR717. I'd consider the TX-NR709 but there are a LOT of reveiws saying there are problems with it. Can someone shed some light on this for me?

Thanks!
post #4488 of 5810
Quote:
Originally Posted by rblum View Post

How do you think the rumored smaller size ipad might be with oremote? I have played around with my daughter's ipad and like it, but I keep a laptop by my recliner and really don't need an ipad there too biggrin.gif:D I'm thinking the "mid-size" smaller ipad might be a good platform to supplement my Harmony 700. I could use it with my TiVo and the NeoTV as well.
Do you use your ipad for all home theater control? Or do you use something like a Harmony as well?
Bob

I use an Harmony One in conjunction with my iPad ORemote.

Basically, H1 does all the main switching ON, Source selection etc, with ORemote being used to verify settings are correct with the Audio/Video, Dyn Eq, XT etc. and volume, before the film starts.

I cant read my 809 display from my seat, and ORemote makes all this easier.

I find an iPad a far more user friendly device next to the recliner...my laptop is redundant unless I am doing serious work, CAD/Photo editing etc...and this would be elsewhere.
post #4489 of 5810
Hey peeps, been a while, haven't checked in here for months as I've been using my 809 without a hitch... that is until now.

Lately it seems my HDMI output is not working at times. The other day it seemed to just stop working altogether - no signal output to the TV from either HDMI output. Please note, I always keep my HDMI through on and generally don't use the AVR unless I'm watching an occasional movie or video game.

- Checking the HDMI cable it wasn't the problem - worked directly connected to source.
- Changing the HDMI outputs (main/sub/both, etc) in the AVR settings didn't do anything to fix it.

So I started with the basics, and updated the firmware. This DID work immediately... for a while. I've updated to the current released July 5.

Now it looks like it's acting up again, where I'm occasionally not getting a signal to the TV. This time however, playing around with the AVR, turning it on/off, changing the HDMI settings (main/sub/through) seems to get it going again. I don't get it, months of flawless use and now this.

Anyone experiencing something similar to these HDMI issues? Should i being to hit the panic button on this thing?

Any help appreciated, thanks.
post #4490 of 5810
Quote:
Originally Posted by rlindabury View Post

Do you have a specific reason why I shouldn't remove the feet?

There are air intake vents on the bottom. You will fry your unit if you block those off.
post #4491 of 5810
Yup, I finally found a photo of the bottom of the unit and it's full of vents and what look like two fans in the front! Thanks for the info. I still purchased it and I will be looking for a more appropriate area to place it.

UPDATE:
The receiver rocks! It didn't fit in my shelf space but after some careful inspection and measuring, I found I could remove the original feet and I replaced them. I picked up a package of the square electronic equipment feet from Radio Shack. They reduce the size by about 1/2" so that the receiver fits in the space. I've run it for a full day at high volume and even after hours of running the receiver is just the normal warm a receiver should be. All seems well! Lovin' the receiver!
Edited by rlindabury - 8/12/12 at 4:14pm
post #4492 of 5810
Quote:
Originally Posted by vlayton View Post

Quote:
Originally Posted by vlayton View Post

I have my Directv DVR set up to use custom video mode. I've been noticing colored bands of video noise flashing across the screen. Finally annoyed me enough to mess with the video processor modes. If I disable the video processor, no problem. But if any of the modes are enabled(ISF Night/Day etc...), I see the noise.
I'll answer myself. I lost HDMI video output from the 809 yesterday. After freaking out for a minute, I uplugged the unit and HDMI worked when I plugged it back in. Then updated to latest firmware and do not currently see the problem.

Spoke too soon. Video noise is back when using the 809's video processor. Perhaps a harbinger of things to come.
post #4493 of 5810
I have seen issues also when using the V/P functions within the 809 and using a directv dvr, i placed the dvr in native mode and have not seen problems since.
post #4494 of 5810
Quote:
Originally Posted by Seadaddy View Post

I have seen issues also when using the V/P functions within the 809 and using a directv dvr, i placed the dvr in native mode and have not seen problems since.

Interesting. Will try that out.
post #4495 of 5810
I'm having a similar problem, but not sure if it's a problem with my TV or the amp.

When I don't power up the TV I get sound fine but when I power it up, it starts to handshake and goes on forever. After playing with the TV it starts to work but it can take at least 10min...

At first it was only with HDMI1 (PS3) and was fine with all other inputs (2 and 3, which is 360 and PVR).

Should I try to reset the amp is that not worth it?
post #4496 of 5810
Resetting the amp is the first thing I would try.
post #4497 of 5810
Quote:
Originally Posted by afx21 View Post

I'm having a similar problem, but not sure if it's a problem with my TV or the amp.
When I don't power up the TV I get sound fine but when I power it up, it starts to handshake and goes on forever. After playing with the TV it starts to work but it can take at least 10min...
At first it was only with HDMI1 (PS3) and was fine with all other inputs (2 and 3, which is 360 and PVR).
Should I try to reset the amp is that not worth it?

I did a quick test and hooked up the PS3 directly to the TV. Same problem! Thank god it's not the Onkyo.
post #4498 of 5810

So I have a somewhat silly zone two pre-amp out setup question.

 

Of course, I have the 809 and want to use zone 2 / 3 to power my workout room and my outside speakers.

 

I understand most of the limitations of zone2/3 so I don't want to get into those....I basically just want to understand if my plan will work.

 

I have an slightly older AVR that I want to use to drive some additional speakers....can I simply run a patch code from the zone 2 pre-amp out to "one" of the in's on my older AVR.  Picture attached...

 

For example, can I just use CD IN for zone 2 and then TAPE IN for zone 3 ?  I know I could never drive them together, but the idea is this would allow me to run different sets of speakers, etc.  Then I could switch the 809 to zone 2, making sure the old sony is set to CD IN, etc.

 

Or can I NOT use this older sony avr to do this ?

 

Thanks guys....

 

post #4499 of 5810
Whoah! No flash necessary. Wow. Yes, you can connect the pre-outs to your old AVR analog inputs and use the old AVR to power the Zone 2/3 speakers.
post #4500 of 5810

AWESOME ! and THANK YOU!

 

Sorry for the flash, had complete darkness to deal with as I am doing some more wiring and the circuits were off biggrin.gif

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