"Official" Onkyo TX-NR809 Thread - Page 152

the HDMI's on my 5 month old Onkyo 809 stopped working
what is the best way to deal with onkyo as far as warranty service?

As long as you bought from a reputable vendor call them and start a claim. When I called they were rather helpful.

did u have to ship it?
did they just replace it with a new one?

Apologies if a stupid question, but have you tried the various resets?

Leave unplugged for over 1 hr?
Or
Factory Reset - VCR/dvr button on the unit and Standby together?

Have you tried moving HDMI inputs around? Or using the alternative HDMI Sub output?

They paid for everything sense it was defective unit. Basically what was wrong was that the network control would not work.

I have a quick question, not sure if it's related to the NR809 and a processor of some sort...

I have a turntable connected via the phono input and when I listen with my headphones, the sound is excellent. When using the speakers (in Stereo mode with Audyssey), the sound isn't that great, it seems like there's sibilance which isn't there with headphones. What is weird is that I have that problem when using the phono input. Is there a setting that could affect this, that maybe I'm forgetting about?

I am not here to answer any posts here but to report that I am about to send my 809 out to the repair facility for a failed HDMI Sub out situation. I have had it just over a year and was hesitant to buy it due to previous model HDMI problems but thought they were resolved. Well a little over a year later I am out the shipping costs for the warranty repair. I am not prepared to be without an AVR (heart) of my system in the man cave so I bought an 818 to tide me over and will probably be selling the 809 when I get it back. Just throwing this out there for buyers. Good thing is two year warranty, bad thing is shipping because these units are hefty. Not trying to sell anybody mine as it is still here in a box, just telling you what happened to mine. If the same thing happens to my 818 I will be done with Onkyo.

Do CD's sound OK? If you switch off Audyssey does it sound OK?

There is no reason the phono input should behave any different from any other stereo input unless you have the volume cranked so high you are getting some acoustic feedback. You don't have the turntable sitting on top of the speakers do you?

CD's and FLAC's sound fine. I'm beginning to think that the tonearm wires have to be replaced and since my speakers are probably more bright than my headphones, I'm hearing the distortion even more. Would that make sense?

If the phono input sounds good with headphones then I would have a hard time thinking there is anything wrong with the tone arm wires or any other part of the electrical chain up to the point of the headphone jack. Audyssey must be switched out for the headphones. I'd try eliminating Audyssey when using the phono input and speakers.

I have a question about how to get the TX-NR809 do video upscaling when used with a Samsung Blu Ray player?

I upgrade to the TX-NR809 receiver recently.

This is my current setup:
Samsung Blu-Ray player (C6900) and Samsung 50 inch Plasma TV (8000 series).

Blu-Ray player connected to HDMI input1 of 809 using HDMI cable.
HDMI output from 809 connected to Plasma TV HDMI input.

When I play DVDs, I would like the receiver to do the video upscaling. Basically I want the Samsung Blu-ray player to pass through native DVD video to the receiver.

Here is the problem. Almost all Samsung Blu-Ray players have something called, BD-Wise. They also have an option to set the Resolution.
When BD-Wise is on, then the player will output video at the same resolution as on the DVD (i.e. it does not change the video resolution). The resolution is automatically set to "BD-Wise" to let the blu-ray player transmit video natively. BD-Wise can only be on if the receiving device (in this case the 809 receiver) can support BD-Wise. So this is meant to work between Samsung devices only!
When BD-Wise is off, the video defaults to the resolution set in the "Resolution" option. I can force the resolution to be 480i but then I will have to change it back every time I play a Blu-Ray disc. There is another option under the Resolution, auto, but this will automatically let the Blu-Ray player upscale the video from the DVD to 1080i.

Bottomline, I am not able to take advantage of the video upscaling circuitry in the 809. I am sure the same exists for the 818 as there is no difference in their video circuitry.

Can somebody help as I am sure I am not the only one who uses a Samsung blu-ray player with the 809 or 818?

Is it possible to use the Component Output (video) and Optical (audio) from the Samsung? If they can be input into the 809 then you can set the 809 for each (BRay discs & Dvd) as if it was a separate Source.

You won't lose quality for DVDs, but don't watch BR that way, as you will lose HD Audio.

I am not sure if any changes would be required within the Samsung though...

Is there a noticeable difference between just letting the BDP upscale to 1080i and letting the 809 deinterlace to 1080p vs. letting the 809 doing all the upscaling? How does the picture quality compare with BD-Wise when connecting the BDP HDMI directly to the TV, bypassing the 809 all together?

Yes I could use the component out video & optical. In fact that was my connection to my previous Onkyo Integra7 receiver.
I got the 809 to get rid of the extra cables and to use its new upscaling chip. I prefer not to go back to the old setup.

There is not a huge difference in either option you listed above. But I have not done extensive testing to figure out the differences.
I was hoping to use the 809's new video circuitry instead of being forced to the Samsung BDP upscaling.

Arrrgh, this constant rebuffering while listening to XM on the NET input is driving me crazy. Even though my signal strength shows to be 92% or better, it will play for 5 or 10 minutes, then cut out, try to rebuffer, then put up a message that says the unit had "encountered problem" trying to play the station. Just now it stopped again and put up a screen that says, "Stream Error. Please retry after a while." And I just checked the signal and it says 100%. I don't get it.

Does anybody know if there is something wrong with the receiver, or is there mainly a problem with XM and it doesn't affect the other internet radio options?(I have only really tried XM so far)

I have never tried it, but the first thing to rule out - wifi.

Wire it directly to your Router, and see if thie issue recurs.

It may be your Router and continuous streaming, or your ISP or....the list goes on.

I would certainly be trying other streaming services to help the diagnosis too.....as it could be the XM server side.

You'll have to tell the amp when to be in Direct mode (HD signals) and when not to be.

But you kind of know that. Perhaps you can teach a Harmony One Macro to switch between the two....otherwise, you makes your choice.

Issue I just started having with my 809. Want to know if anyone can help.

I use my receiver most of the time as a monitor for when I use my desktop. Anyways, the listening mode settings suddenly changed.

I am using it with three speakers. left right and center.

anyways

I always had the regular modes, but for some reason I no longer get music or neo6. Also, whenever I used the pure audio setting it would only work with the left and right speaker. Now when I go to pure audio it shows on the display that all three speakers are being used, but its still only the left and right.

Lastly, I have never gotten the multichannel setting while using my desktop. I have only gotten it when I have used my blu ray player.

Anyone know what could be going on , or how to fix it?

Thanks, I'll try connecting to the router directly via cable. I did try out Aupeo and Pandora, and I have not noticed any rebuffering with them so far.

I have a question about the 809, when I turn my tv on, it turns my 809 on and it starts on the tv setting of the 809, but I want it to always turn on the cable setting of the 809, is there a way i can make this happen?

Sure. Turn HDMI-CEC/ARC on the TV to OFF or the HDMI Control (RIHD) on the 809 to OFF.

I am having an issue using Arc. I have tried EVERYTHING I can think of so am turning the AVS for help. I am trying to stream from Netflix on my Panasonic 65VT25 and send the Audio to my TX-NR809.

Here's my setup: NR-809 connected to my - 65VT25 from the Mainout (ARC) to the HDMI1(ARC) But the audio isn't being recognized.

I went into my settings on the receiver and enabled RIHD so my ARC turns to Auto. I put the receiver onto TV/CD (where the manual says to put the receiver to output the Arc signal).

Also, when in the menu settings on the -NR809, it looks like the only way to turn on the ARC, is to activate the RIHD, is this correct? If I do not have RIHD to on, I cannot select ARC at all. Do I need to run any other calbes from the TV to the Receiver for ARC to work? The way I am reading it, the HDMI from the TV to the HDMI Main on the receiver is all I need. (The RI on the back of the receiver, that's just for the remote to control other devices, I don't need anything here, correct???)

Also Also, when I turn on RIHD, it automatically switches HDMI pass through to ON. Can I turn this back off at this point? I have no need for it to be ON do I?


I played with this for 2 hours last night... BUT, as I am typing this, I am re-reading the manual and just came across this note "After changing the settings of the “HDMIControl(RIHD)”, “HDMI Through” or “AudioReturn Channel” turn off the power on all connectedpieces of equipment and then turn them on again. Referto the user’s manuals for all connected pieces ofequipment."

Could it be as simple as I needed to turn off the TV and re-power it up again???

Am I missing something?? Any help would be appreciated.

That last point may be key; however, before doing so, you must also set VieraLink on the TV to "ON" and then change Default Speakers to "Theater." Also note that if ARC is working properly, one of the side effects, as noted in post #4552 above, is that the AVR will automatically switch to the TV input when powered on (ie. you shouldn't have to select it).
Edited by jdsmoothie - 9/25/12 at 6:11am

Yeah, it's probably something I won't leave on all the time, just want to know how to get it to work for if / when I want to stream Netflix via the TV.

I was thinking of looking into getting a new Blu Ray player ( I got an AD for Dune HD MAX blu ray / media player) and was thinking of looking into it...I seen they do not offer Netflix streaming, but I really don't need that on my bluray player since my TV does it too...so that's what got me into trying to get this set up to work, if I decide to go with the Dune HD Max.

That said, I haven't looked on the AVS about the Dune player, I'll have to search for it on here and see what people are saying.

I tried what you said and they won't talk to each other when i do it, let me explain a little better, I turn on my Samsung and my 809 turns automatically on and itdisplays TV/CD , I then have to pick up the remote and hit CBL/SAT button, I want to eliminate that step , what I want to happen is, Turn on the Samsung , the 809 comes on and the CBL/SAT setting is displayed

I think you need to come at this from a different direction. Turn off the Samsung Anynet function and do the control using just a remote. A Harmony remote is ideal for these kind of things. The Anynet won't work with your cable box as far as I know.

Exactly. It's because the TV is "talking" to the AVR that the AVR changes to the TV input. Turn off that "talking" connection and you resolve the issue. A work around instead of using ARC over HDMI is to connect an optical cable from the TV's optical audio output jack to the AVR optical input. This is actually a better connection than the ARC over HDMI as the optical will pass DD 5.1 while the HDMI will only pass stereo PCM 2.0. With the optical connection you can then turn Anynet+/ARC to OFF and if the CBL/SAT input is the last input used, it will be the input selected when the AVR is turned on.

I'm interested in this as well since I am in the process of setting up an ARC from my Panasonic 65VT25 to my -NR809.

So you're saying that over HDMI from the TV to the Receiver ARC HDMI, I won't get true 5.1, but if I run an Optical connection from the TV to the receiver and assign that optical connection to an input, I will get 5.1 sound (I should mention that the only time I will be using this is when streaming from Netflix).

Thanks for any info.

Chris

OK, I made sure these were set as described on the TV. And on the Onkyo, I enabled RIHD (Which is the only way to enable ARC). Then I powered off the TV and still, no audio when I streamed netflix.

SO, I then ran an optical cable to my TV/CD input, and assigned that input as Optical 2. Then I turned off RIHD (Disabling Arc) and still no audio...but then I remembered to power off the TV. So I powered off the TV, then started to stream from the TV and BAM, I have audio.

BUT this led me down another path. When I stream from my TV, I am not able to receive 5.1 audio as I am with my Blu Ray player. I ensured all my settings were the same in the audio settings on my receiver. The 1 thing I noticed is that on my TV Netflix, the layout is a little different than on my BluRay player.
So, does this mean that the TV (Panasonic -65VT25) streaming cababilities do not include 5.1 audo?


Any thoughts on why my ARC connection isn't working and the only way to get audio is w/ a seperate audio cable? Really, though if the TV can't stream in 5.1, I won't even use the TV for streaming, but still would like to know if / why the ARC isn't working.

Thanks for any input.

Chris