Originally Posted by jvolkman
Mine went to the shop yesterday, just about two years after purchase (11 days of warranty left). Luckily there's an authorized repair shop just a few miles away from my home.
There wasn't much in the way of warning signs. A few days ago my wife reported that she couldn't get the sound to work. I figured it was either some input setting or a problem with the ARC connection to the television (which has happened before). It took me 45 minutes of power cycling and other fiddling before I got the sound to work again, but after that it worked for the rest of the evening.
The following evening the sound was dead again and no amount of power cycling revived it.
This just happened to me also
Took my 809 to the repair center this morning, and they told me they couldn't even look at it before a couple of weeks, they are so back-logged...
Signs mine was about to go:
- listening to Slacker radio, the sound would cut off and come back on - this started maybe 3-4 months ago
- moved a couple of weeks ago, and when I plugged everything back in and started Audyssey tuning, it hung
- when I got Audyssey to start tuning, after multiple retries, no sound was coming from my sub - thought it was my connection but as I didn't have a spare cable, I just deactivated and unplugged the sub
- couple of nights ago, started watching a movie - sound would come on for 30 seconds and go away... after multiple turn off/turn on of the 809, was finally able to watch the movie
- yesterday morning, tried listening to Slacker, and it wouldn't connect; the Android Onlyo remote wouldn't find the receiver either
- last night, finally, no sound at all, from any source; tried factory reset a couple of times - nothing
- wanted to try doing a firmware upgrade, but when I went to settings, both networking and formware upgrade were greyed out
I bought the thing October 9, 2011, so I'm right at the 2 year mark... good thing I'm right *before* the 2 year mark... but really bummed that such an expensive piece of gear blows up after only 2 years.
This was replacing a 15 year old Sony receiver that I've since handed down to my folks, and is still going strong.
Read part of this thread - is there a supply shortage of those famous replacement HDMI boards up here in Canada as well? Did anyone in Canada get a new receiver as a replacement?
Thanks!Edited by michelito - 9/25/13 at 1:36pm