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MSC-400 Power Signal Interference

post #1 of 2
Thread Starter 
I just setup a MSC-400 which replaced a MRF-350. The MRF-350 was outside my rack closet but the MSC-400 is located in the rack.

The remote being used is MX-900. MSC-400 is programmed.

When power is plugged into MSC-400 I get hiss from all speakers, system is on. Unit is plugged into a panamax surge protector. It is like a 60 cycle hum like issue. I am getting some serious signal interference.

I twist the power connection and giggle it back and forth and it goes in and out. Unplug and it is gone.

When volume is pressed, you can hear beeping that I never heard before until this unit was added.

Also getting very loud hiss noise when I plug my HTPC into the back USB.

I have the power supply in the rack and I'm going to try and move it out. I do not think this will fix as the power is still plugged in, the noise goes away as soon as I pull the power connection from the MSC-400.

If this does not work I'll move it out of my rack and put it behind and away from everything. I hope this works as I have it all programmed and working.

Any ideas on the issue? Is it possible the unit is defective?

I saw another post that talked about a similar issue with signal noise interference that may be picked by the HDMI cable.
post #2 of 2
Thread Starter 
Moved out of rack and issue was fixed. This sucks as I just purchased a custom rack shelf.
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