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SVS PB-13 Ultra Stopped Working - How To Troubleshoot?

post #1 of 6
7/1/11 at 7:36am
Thread Starter 
I have a SVS PB-13 sub woofer (about 1 1/2 years old) and a Onkyo PR-SC5507 processor.

The SVS that has stopped working, the green light on the control panel is on and the panel is slightly warm indicating to me that the internal amp is alive. The speaker configuration in the Onkyo is setup with the sub and I have not changed anything there since the SVS was last working. The coax connecting the two units looks fine.

How do I go about trying to fix this problem, how can I confirm that there is a signal going to the SVS from the Onkyo? Any other ideas? I have a call in to SVS tech support.

Thank you.
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post #2 of 6
7/1/11 at 7:48am
Plug the sub cable into a different source such as an RCA output on a CD player. See if that causes the sub to work. Also turn the sub off for about 30 seconds and turn it back on to see if it resets.
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post #3 of 6
7/1/11 at 8:52am
Thread Starter 
Quote:
Originally Posted by mojomike View Post

Plug the sub cable into a different source such as an RCA output on a CD player. See if that causes the sub to work. Also turn the sub off for about 30 seconds and turn it back on to see if it resets.

Thanks. Tried that, no joy.
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post #4 of 6
7/1/11 at 8:58am
It's time to contact the guys at SVS. Their response time is quick. They will probably send you a replacement amp to swap out.
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post #5 of 6
7/1/11 at 9:56am
Did you try another RCA cable?
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post #6 of 6
7/1/11 at 11:26am
Thread Starter 
Quote:
Originally Posted by mojomike View Post

It's time to contact the guys at SVS. Their response time is quick. They will probably send you a replacement amp to swap out.

I did and they are. Thanks
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