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The Audyssey Pro Installer Kit Thread (FAQ in post #1) - Page 117
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You mean this?
Edited by kbarnes701 - 12/5/12 at 3:03am
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Regarding the issue with the Denon 4520 serial interface slowness, here is the update from Audyssey today:
Luke, Dec 04 06:07 pm (PST):
We are working with Denon to resolve this issue, should have a solution soon, we will announce it once Denon and us are satisfied with the outcome.
Regards,
Luke
Audyssey Laboratories
Well, that's encouraging! I wonder if your pinging them on it repeatedly had anything to do with them looking at it?
Jeff
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FAQ UPDATE:
a)11. Pro software will no longer establish a connection with my Onkyo/Integra pre-pro.
Have you considered breaking out the troubleshooting questions from the general information section and adding a troubleshooting section at the end?
Just a thought ...

Jeff
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FAQ UPDATE:
a)11. Pro software will no longer establish a connection with my Onkyo/Integra pre-pro.
Have you considered breaking out the troubleshooting questions from the general information section and adding a troubleshooting section at the end?
Just a thought ...

Jeff
Not a bad idea to have Troubleshooting as a separate section and it's a pity I didn't think of it when starting the FAQs. Problem is it is a ton of work as all the A numbers and Q numbers have to be re-referenced everywhere they appear, all the 'also see' sections have to be re-referenced, all the anchors and targets have to be rectified and so on. You can’t just take a)7 (for example) out and shift it somewhere else and that is it. It wouldn’t be so bad but the AVS editor is awful, especially for long, complex posts. I have tried editing the source code in my text editor and then pasting it in, but the results are unreliable. And copying and pasting the WYSIWYG editor is just as problematic. If ever I have a day or three spare and feel like attempting it, I will do it for both FAQs.
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Not a bad idea to have Troubleshooting as a separate section and it's a pity I didn't think of it when starting the FAQs. Problem is it is a ton of work as all the A numbers and Q numbers have to be re-referenced everywhere they appear, all the 'also see' sections have to be re-referenced, all the anchors and targets have to be rectified and so on. You can’t just take a)7 (for example) out and shift it somewhere else and that is it. It wouldn’t be so bad but the AVS editor is awful, especially for long, complex posts. I have tried editing the source code in my text editor and then pasting it in, but the results are unreliable. And copying and pasting the WYSIWYG editor is just as problematic.
Keep a stiff upper lip and press on!

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With the 4311 still available online and at some B&M stores on closeout, there may not be until the older AVR goes more extensively out of stock, or when the 4520 itself gets later into its product lifecycle. Here on AVS, solving the glacial Pro run/serial port issue will help, at least for some, as removing a barrier to upgrade.
Although to be fair, how many Pro users are there? Even in this thread....
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You mean this?
Completely clearing the Audyssey Pro settings from an Integra/Onkyo 2010 model the procedure is below.
This works on:
DTR-70.2
DTR-80.2
DHC-80.2
PR-SC5508
1) Set the Volume to Default Level:
30(absolute)/-52dB(relative)
2)Push and hold 'Memory' - then push 'Standby/On'
There will be some weird text on front panel display at this point. Press 'Return'.
3) It will show "All Clear??", then press 'Return' again.
That seems to have arisen after a FW update to the 5508 some time ago I think. I haven’t needed to reset my 5509 so I can't confirm if the instructions for factory reset on p86 of the user manual are now obsolete. I will amend the FAQs to incorporate this new advice in addition to the old advice, which AFAIK still works on most Onkyo units.
Yes, it is a download available from Audyssey on establishing network communication with the Onkyo/Integras. It mentions both types: Clear and All Clear, the latter being what you have here.
I have asked that the version of Pro prior to 3.6 be provided to me by Audyssey for the purpose of troubleshooting this. I would like to load and try that version to see if the same problem occurs.
I think your Pro FAQ is an amazing volume of information and extraordinary amount of work. I appreciate it greatly.
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Not a bad idea to have Troubleshooting as a separate section and it's a pity I didn't think of it when starting the FAQs. Problem is it is a ton of work as all the A numbers and Q numbers have to be re-referenced everywhere they appear, all the 'also see' sections have to be re-referenced, all the anchors and targets have to be rectified and so on. You can’t just take a)7 (for example) out and shift it somewhere else and that is it. It wouldn’t be so bad but the AVS editor is awful, especially for long, complex posts. I have tried editing the source code in my text editor and then pasting it in, but the results are unreliable. And copying and pasting the WYSIWYG editor is just as problematic.
Keep a stiff upper lip and press on!

Crack on, crack on, as Sherlock says.... :)
- kbarnes701
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You mean this?
Completely clearing the Audyssey Pro settings from an Integra/Onkyo 2010 model the procedure is below.
This works on:
DTR-70.2
DTR-80.2
DHC-80.2
PR-SC5508
1) Set the Volume to Default Level:
30(absolute)/-52dB(relative)
2)Push and hold 'Memory' - then push 'Standby/On'
There will be some weird text on front panel display at this point. Press 'Return'.
3) It will show "All Clear??", then press 'Return' again.
That seems to have arisen after a FW update to the 5508 some time ago I think. I haven’t needed to reset my 5509 so I can't confirm if the instructions for factory reset on p86 of the user manual are now obsolete. I will amend the FAQs to incorporate this new advice in addition to the old advice, which AFAIK still works on most Onkyo units.
Yes, it is a download available from Audyssey on establishing network communication with the Onkyo/Integras. It mentions both types: Clear and All Clear, the latter being what you have here.
I have asked that the version of Pro prior to 3.6 be provided to me by Audyssey for the purpose of troubleshooting this. I would like to load and try that version to see if the same problem occurs.
I think your Pro FAQ is an amazing volume of information and extraordinary amount of work. I appreciate it greatly.
Anyone with an older kit will have ver 3.5 on the supplied CD. If you give me an address where I could email it to you, I will be happy to do so. IIRC the file isn't all that huge.
Thanks for the kind remarks wrt to the FAQ. It's the MultEQ FAQ that really was a huge amount of work! The Pro FAQ is more of a collaborative effort, with some excellent articles coming soon - for example the Target Curve Editor tutorial, which promises to be awesome.
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Anyone with an older kit will have ver 3.5 on the supplied CD. If you give me an address where I could email it to you, I will be happy to do so. IIRC the file isn't all that huge.
Thanks for the kind remarks wrt to the FAQ. It's the MultEQ FAQ that really was a huge amount of work! The Pro FAQ is more of a collaborative effort, with some excellent articles coming soon - for example the Target Curve Editor tutorial, which promises to be awesome.
Each installation CD has the user's mic calibration file on it. Someone computer-literate could install from another's disc and overwrite the installed cal file with their own ... easy peasy. But anyone not aware of that detail won't be getting the best results from their calibrations. Just sayin' ...
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Anyone with an older kit will have ver 3.5 on the supplied CD. If you give me an address where I could email it to you, I will be happy to do so. IIRC the file isn't all that huge.
Thanks for the kind remarks wrt to the FAQ. It's the MultEQ FAQ that really was a huge amount of work! The Pro FAQ is more of a collaborative effort, with some excellent articles coming soon - for example the Target Curve Editor tutorial, which promises to be awesome.
Each installation CD has the user's mic calibration file on it. Someone computer-literate could install from another's disc and overwrite the installed cal file with their own ... easy peasy. But anyone not aware of that detail won't be getting the best results from their calibrations. Just sayin' ...
I was only suggesting uploading the .exe file for the actual software. The mic cal is a separate file isn't it? Cam Man would just use his own mic cal file, but with 3.5 instead of 3.6. That will work won’t it? EDIT: I see what you're getting at now, sorry. Yes, that could happen if I supplied the full folder with my own mic file in it - but if I supply just the .exe, Cam Man can manually put his own cal file in he right place. He is savvy enough to do this I believe, judging by his posts.
Just checked. I have it here - MultEQSetup3_5.exe (self-extracting compressed archive) - it's only 23.8 megabytes, so the offer to upload it to Cam Man stands, if he wants it and can give me a suitable address for receiving it.
Incidentally, ver 3.6 file size is about half that of 3.5.
Edited by kbarnes701 - 12/5/12 at 9:50am
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Keith et al,
What do you think about me editing/expanding the section on curve editing with text only, and then creating a PDF on it and including all of the screen caps? I have ten to twelve and think I need a few more. Or can they easily be incorporated into the FAQ?
Jeff
It's real easy to incorporate the screen caps into the FAQ using the new editor. All I need is your text and your screen caps. I think it is better to have it all self-contained in the FAQ.
You can email it to me if you wish and I'll take it from there. I'll pm you my email address.
Thanks.
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It's real easy to incorporate the screen caps into the FAQ using the new editor. All I need is your text and your screen caps. I think it is better to have it all self-contained in the FAQ.
You can email it to me if you wish and I'll take it from there. I'll pm you my email address.
Thanks.
Roger that ... although that might mean something different in England.

- Hugo S
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My 4520 arrived by the end of Oct. It was Pro calibrated immediately (12 measures = @ 2h30'...) so I can confirm that even EU products have the same bug.
Now as I'm almost sure that Luke is reading this Forum... makes 3 of us.

Hugo
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It's real easy to incorporate the screen caps into the FAQ using the new editor. All I need is your text and your screen caps. I think it is better to have it all self-contained in the FAQ.
You can email it to me if you wish and I'll take it from there. I'll pm you my email address.
Thanks.
Roger that ... although that might mean something different in England.

Nah - we're all familiar with Jack Bauer :)
To the point you raise (
) has it ever occurred that the name Roger Moore sounds just like one of those typical 'Bond names' (Pussy Galore etc)? Well, to us Limeys I mean :)
Edited by kbarnes701 - 12/5/12 at 12:45pm

Talking of version 3.6, do we have an 'official' answer to what the differences are between 3.6 and 3.5? I am using 3.5 and I don't usually update software that is working unless there are new features I need etc or some bug that was affecting me has been fixed. If someone can point me to the differences, and suggest if updating serves any useful purpose, I will add the info to the FAQ under a 'Software versions' header. Often the software seems to be updated as new hardware comes out - if that is the only difference, I'll stick with 3.5 for now. Thanks.
Chris K told me that there is no reason to update to 3.6 unless you are using one of the newly supported units.
I used a 4520 for a few weeks, on loan with option to buy. I tried my best to find a reason to upgrade from my 4311 but in the end, reason prevailed and I returned the 4520.

It's more user-friendly but that's about it. What I really didn't like (aside from the glacial Pro calibration) was that they provided only one set of input/output symbols on the display. For me, it's pretty essential to quickly glance and see how many channels are on the input and output sides.
Mark
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Talking of version 3.6, do we have an 'official' answer to what the differences are between 3.6 and 3.5? I am using 3.5 and I don't usually update software that is working unless there are new features I need etc or some bug that was affecting me has been fixed. If someone can point me to the differences, and suggest if updating serves any useful purpose, I will add the info to the FAQ under a 'Software versions' header. Often the software seems to be updated as new hardware comes out - if that is the only difference, I'll stick with 3.5 for now. Thanks.
Chris K told me that there is no reason to update to 3.6 unless you are using one of the newly supported units.
Thanks for that.
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Regarding the issue with the Denon 4520 serial interface slowness, here is the update from Audyssey today:
Luke, Dec 04 06:07 pm (PST):
We are working with Denon to resolve this issue, should have a solution soon, we will announce it once Denon and us are satisfied with the outcome.
Regards,
Luke
Audyssey Laboratories
hadn't stuck my head in here in a few days... that's good news...

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I am coming from Anthem/ARC that I used for years, and to tweak a file I could open ARC and open a file and then tweak and upload the new file. ARC also had a button (auto detect) that would reset the settings to the original base settings before any tweaking was done, which was nice because it allowed me to undo any changes I may have made, and then make any changes I want, to see what the changes looked like in the graphs before uploading and listening. I am trying to figure out how to do that with Audyssey.
I started to open Audyssey again and, because it was hooked by ethernet cable to my Integra (even though my laptop wasn't hooked to the ethernet cable-- guess it made a wifi connection) switched to the PC source and started to go thru the setup for an Audyssey run, so I backed out at the page where it asked for my license key#(wow thats a long set of stuff to put in every time) . I was worried that I might clear the uploaded Audyssey file that was loaded in my 80.3 and have to do a complete Audyssey run again, with all the different mic placements, etc.. I was happy with my first run, I just want to tweak the file I saved.
Maybe I chickened out too soon, but I thought that discretion might be the better part of valor at that point.
So how do I get back into Audyssey to open that file and tweak??
Is there an 'auto detect' type of button in Audyssey to set the changes back to the original settings??
Also when I was registering on the Audyssey installer site I upgraded from the v2.2 software that came with my disc to the v3.6. They charged me $50. Should I have gotten it for free or is that the correct price??
Thanks,
Tom
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Got my pro kit up and running yesterday and did my first reading and upload. Sounds good, but I want to tweak my results and try uploading the different tweaks to my Integra 80.3.
I am coming from Anthem/ARC that I used for years, and to tweak a file I could open ARC and open a file and then tweak and upload the new file. ARC also had a button (auto detect) that would reset the settings to the original base settings before any tweaking was done, which was nice because it allowed me to undo any changes I may have made, and then make any changes I want, to see what the changes looked like in the graphs before uploading and listening. I am trying to figure out how to do that with Audyssey.
I started to open Audyssey again and, because it was hooked by ethernet cable to my Integra (even though my laptop wasn't hooked to the ethernet cable-- guess it made a wifi connection) switched to the PC source and started to go thru the setup for an Audyssey run, so I backed out at the page where it asked for my license key#(wow thats a long set of stuff to put in every time) . I was worried that I might clear the uploaded Audyssey file that was loaded in my 80.3 and have to do a complete Audyssey run again, with all the different mic placements, etc.. I was happy with my first run, I just want to tweak the file I saved.
Maybe I chickened out too soon, but I thought that discretion might be the better part of valor at that point.
So how do I get back into Audyssey to open that file and tweak??
Is there an 'auto detect' type of button in Audyssey to set the changes back to the original settings??
Also when I was registering on the Audyssey installer site I upgraded from the v2.2 software that came with my disc to the v3.6. They charged me $50. Should I have gotten it for free or is that the correct price??
Thanks,
Tom
Welcome to the Pro community!
For starters, you don't need to type in the license key each time. Simply save the key to a text file, and when you need the key, cut and paste it from the text file.
Once the key has been loaded, you need to navigate the start-up screens until you get to the page where it is ready to take the first measurement. At the bottom of the screen is a "Load Measurements" button. Click this, browse to where you saved the measurements .DAT file, and select it. Once the measurements have loaded, you will see at the top of the screen that the prompt has changed from "1st measurement position" to "9th measurement position" (if you saved 8 measurements). Then click on the "Next" arrow, allow the filters to re-calculate, and then you will be at the point where you can customize the calibration in several ways: you can change the crossover selections, choose a new target curve, or invoke the Target Editor. Once you have completed the changes, save the results to the AVR and you are good to go.
Couple of additional tips: you can't add more measurement to an existing measurements file (current known limitation, or bug, depending on your perspective). And, you don't need to re-calibrate the subs--simply skip over that page.
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Welcome to the Pro community!
For starters, you don't need to type in the license key each time. Simply save the key to a text file, and when you need the key, cut and paste it from the text file.
Once the key has been loaded, you need to navigate the start-up screens until you get to the page where it is ready to take the first measurement. At the bottom of the screen is a "Load Measurements" button. Click this, browse to where you saved the measurements .DAT file, and select it. Once the measurements have loaded, you will see at the top of the screen that the prompt has changed from "1st measurement position" to "9th measurement position" (if you saved 8 measurements). Then click on the "Next" arrow, allow the filters to re-calculate, and then you will be at the point where you can customize the calibration in several ways: you can change the crossover selections, choose a new target curve, or invoke the Target Editor. Once you have completed the changes, save the results to the AVR and you are good to go.
Couple of additional tips: you can't add more measurement to an existing measurements file (current known limitation, or bug, depending on your perspective). And, you don't need to re-calibrate the subs--simply skip over that page.
Saved measurements are .amd files and saved edited target curves are .csv files.
The sub distances and levels should be written down after doing the measurements. When loading saved measurements, i.e. NOT using the mic, you should check the distances/levels in the attached receiver/processor after completing and exiting Pro to verify they match the written data.
Jeff
Edited by pepar - 12/13/12 at 8:37am
- AustinJerry
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Saved measurements are .amd files and saved edited target curves are .csv files.
The sub distances and levels should be written down after doing the measurements. When loading saved measurements, i.e. NOT using the mic, you should check the distances/levels in the attached receiver/processor after completing and exiting Pro to verify they match the written data.
Jeff
Of course, .AMD files. I was thinking of my REW measurement files. Thanks for the correction, and the tip to write down the sub distances and trims. Of anyone, I should have remembered that!
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