Hauppauge WinTV DCR-2650 Dual Cable Card Tuner For US Market! - Page 10

Any idea if it will help SA tuning adapters too?

Good to see Haup addressing your issues. Now that this one is hopefully cleared up, they can start working on my tuners still not coming back on line after waking from sleep! It's been over a week since I've heard back from tech support. I'll let them catch their breath from CES then I'm gonna start hounding them again.

Yesterday I was missing the CC tuners. I have a gut feeling that this may have something to do with DHCP address leases.. (4 days)

I need to check to see if I am hibernating or sleeping. I never shut down the HTCP and rarely reboot it. (sleep only)

I am starting to think that I should have gone with the Silicon Dust HDH3-CC network tuner. I would have had much better control of DHCP settings with the router.

Most routers allow you to peg the address for individual pcs or devices. What do you think is expiring?

Hmmm, I doubt that a USB 2.0 interfaced STB has an IP address.

You more likely have an issue with your USB ports being overloaded with either amount of data from multiple devices, or have too many USB devices depending on the USB ports 5v for their power.

Check your hardware devices (via control panal) ...W7 assignes an IP address to the tuner on startup via DHCP services. It is sort of slick..
You can also login to the tuner and check status logs. For some strange reason time stamp is UTC-0 based.

I do have a crapy wireless keyborad and mouse...I do wonder?

The IP address assigned to the tuner was going to be my next attempt of solving my tuners disappearing after coming back from sleep. Some kind of renewal sounds possible as if I try to watch TV and receive the dreaded no tuners available or conflict message, and simply do nothing but wait 10 minutes, the tuners automatically appear on their own.

I've found nothing the event viewer to help narrow down the problem.

As far as your usb keyboard and mouse causing issue, I have no other usb devices plugged in except a USB IR receiver and still have this issue. I also put in a USB card on my PCI bus as recommended by Haup tech support to see if that helps...it didn't.

I really think Haup just needs to go back and fine tune their drivers to help the rest of us get rid of this issue. They acknowledged my issue, and even on their website there's a description that the last release addressed a problem: "Fixes some problems where Media Center indicates "No tuner available". Course I happen not to fall in their category of "some problems". ;-)

Yep...Lost a single tuner...Interesting that the second was still operational. I suspect the tuner dropped off prior to a scheduling conflict.
I am sort of wondering now...I still have coms with a single tuner so I guess the network stack is happy...
I am going to try an post up my Cable card tuner log...

I am thinking; is it possible to connect this POS directly to a router's USB port?
FiOS MI424WR-GEN2 Router...

My tuner was much more unstable in the first month. It seems to have settled down without doing much more than video card and windows updates.

My usb from the tuner/ta is plugged into the pc. Unless you are talking about something else, I don't think plugging into a router will work.

I was over on the Silicon Dust forumOur missing tuners syndrome is also present in their new HDHR3-CC network tuner. One worthy suggestion is to reinstall MC; I am going to sleep on this.
I hope Hauppauge doesn't treat this like an ugly step child

What version of w7 are you? I'm running 32 bit.

Running 64bit w/8gigs of memory on a quad-core Intel engine.
Tonight system is rock solid. But time will tell.
BTW: The tuner is a dedicated HTPC system. No other application such as e-mail, games and or junk.

I just had the same problem you did I finally got around to installing the new TA driver to fix the channel's I wasn't getting. Then I was checking the diagnostics page to make sure everything was being picked up then both tuners dropped off.MC wouldn't pick them up even if I tried to setup everything again so I did a system restart and did a tuner driver install and everything was working again. I hope hauppage figure's their driver's out because I don't have these problem's with my ceton card.

ok, so I am the low end, 3 year old pc with 2g of memory, also just a media center pc. It was flaky at first, but is running well now. But I don't use it much. It's a backup until my wife says she likes it...

It's hard to say if the 32/64 bit drivers make a difference. Make sure you say which you are running if you are having problems. Back when I built my w7 system, there were mostly 32 bit drivers. If I was building it now I would have gone 64, even with my limited hardware.

My wife is brutle on the HTPC MC. She managed to schedule so much cr@p; we then hit a scheduling conflic last night that knocked one of the CC tuners off line. The 2250 kicked in and saved the day with OTA while the one remaining CC tuner worked on recording her stupid cooking show (foodtv).

Food for thought...I have USB IR remote and 58" plasma TV. Depending on lighting conditions, the IR receiver sometimes will pick up stray IR from the TV. It is sort of a long shot theory that errant IR remote data would get crossed up with the Tuner data stream. (something to think about)...

I have had enough of this and ordered a Silicon Dust HD Home Run-CC network tuner. I will recover some of my Hauppaug investment by selling this damm thing to a co-worker.

I could have played around with the Hauppaug a little longer; I just don' t like the wife standing over me nagging about how long it takes to fix something.

I now feel the Silicon Dust HD-Homerun-CC tuner is going to be a much better fit for my home enviroment.

In my continued endeavors, and frustrations, of my tuners not coming back online after awakening from sleep, I decided to disable my antivirus software, ( Kaspersky ), to see if somehow that was blocking the tuners from handshaking with my provider. ( Verizon Fios ). Lo and behold, for the last week my tuners have been coming back up after sleep and I haven't had to unplug the usb to reset.

I saw on Haup's web page where if Media Ctr didn't recognize tuners during installation, to allow access for UPnP in your virus software and they go into showing you how to do that for Norton, McAfee and Comodo. Now granted I did not have a problem during setup, but I thought I still try implementing same procedure outlined with Kaspersky, but so far I haven't been able to nail it down, ( not spent alot of time on it though ). I'm gonna monitor it still for another week before I deep dive into fine tuning the settings in Kaspersky, but for those foks with the tuners disappearing, try disabling your antivirus and test it out. ( just remember to enable it later. )

Good luck with that! Hauppauge has been in the tv tuner market a lot longer than silicon dust, so you have to wonder if they will be any better. Mine has been pretty stable lately, and you only really hear from people having problems...

Let us know how it works out.

Greg

The Hauppaug 2250 has really been rock solid for day one. I was expecting the CC tuner to behave the same. It could be something with my MB architecture and or Norton (dam it).

I have the SD HomeRun on the network tonight. Hopefully Verizon tech support will be able to reactivate the CC tomorrow morning.

This is true....but dont forget the 2650 is a silicon dust product and not a true hauppauge...so there is always that red headed stepchild potential with it. Could get into the issue where silicon dust wont mess with it much since despite making it, it's not sold under their brand....and Hauppauge might not put it's full effort and attention into it because while their name is on it, it is not made by them. At this point this is the only product Hauppauge sells, so there really is no other option but to go with silicon dust or ceton if you decide to change tuners. I do agree that Hauppauge has been at it a lot longer and would go for their products over others....but you have to have the products to begin with for that to happen!

I believe there is a way for you to reactivate on your own w/o having to wait for Verizon support to call you back. I never contacted Verizon when setting up my card originally, just entered the number on the card, and the other info that windows media center spewed out during initial setup.

Sorry, don't remember specifics.. just rememberd the fact that I didn't have to contact Verizon support.. which is usually a good thing. ;-)

Bought one of these from Amazon. Went and got a CableCard from Comcast outside of Atlanta. Motorola M-Card seems to be playing nice, but it took 4 calls to get it activated right.

Now I'm working with Hauppauge to get the unit stable so that I can record more than 6 minutes at a time. The issue seems to be keeping the DCR-2650's link with my HP desktop working. Waiting for the next beta firmware to come out to help these small issues. Feel like this is 90% of the way there and the picture quality on my monitor and on the HDTV via a wifi-connected XBOX 360 is excellent!

I too am getting the "No tuners available" problem every once in a while ( like once a week) I have the latest Beta Drivers as of now and I use a Cisco Tuning adapter (Time Warner). Im using Win7 32bit dedicated HTPC.

I did try the services trick to no avail.

I have to unplug the USB to the Hauppauge and TA, reboot the PC and hope it fixes it. I hope Hauppauge will continue to figure out why this thing drops out for no good reason.

Hello all. I've read through this thread after searching for several days elsewhere and I'm hoping I can get some help. Most people here seem to have Time Warner or Fios and didn't really have much problem getting themselves set up.

I'm from NJ and have Comcast. After four days of visiting the local service center, I finally got the 2650 set up with an M-Card. I can see all the non-HD channels and can sometimes HEAR the HD channels when previewing the channel. When I try to view my HD channels, I'm getting a message about subscription needed. I've already been on the phone once with Comcast and had them add the codes to match the expanded package I already have. I'm going to try and have them send a cold hit, as suggested... Does anyone else have bits of advice to offer if that doesn't work?

I was really hoping that setting up the HTPC would allow me to send my ailing DVR back to Comcast once and for all. Instead, I've spent two weeks pulling what little hair I have left out of my head...

Thanks!

Damm that was easy... I called the number that was provided in WMC7 setup window. I talked to a Verizon robot w/voice recognition. In all of about five minutes, my cable card was reactivated in my new Silicon Dust HD Homerun 3CC tuner. Yeah baby.
For $hits and giggles, I did the SW install on one of my utility PC's (E5300 w/4gb 32bit). I wasn't expecting this machine to have enough horsepower to operate the new SD tuner but was pleasantly surprised to see it perform without a hitch.
I then proceeded to remove all 2650 SW from my main HTPC and install the SD software. Ran the tuner setup and let-er -rip. The wife (a.k.a Killer of DVR's)will now have her turn to abuse this thing.
I will report back on stability later in the week.

Did you check the device status page? The driver install puts a link in the start menu for you, or you can also type the DCR's IP in a web browser for the same result. It will give you all your numbers and statuses there.

Verizon has a utility on the "my account" page that you can download and use it to activate the cablecard.

I transferred an already activated cablecard from my working Tivo to the 2650. It works, but for some reason the utility describes the card as not being activated.

The cable-card is paired with the receiver. Call the number provided in WMC7 tuner setup window to reactivate.

Thank you. Everything I looked at showed that the card has been activated, paired, etc.

Update so far: During my second tech chat last night, they found that Comcast had not activated the card. I have no idea what they DID activate the first time but there was no record of MY card being activated. Of course, they couldn't verify much because their finance system was down for maintenance.

Hopefully I'll have resolution tonight.

I did initially speak to verizon and they pinged the card but nothing changed.