Originally Posted by sgtarky
I bought one of these back in December. It worked flawlessly until July. But it is the cable company's issue. I have Fidelity cable, around july they changed their billing software and whatever activates the MCArD. I would have to wait a week for technician to come to give him the numbers to activate it. the local office is helpful if I have time to go in person, I can never get them on the phone, the corporate office seems to know nothing about mcards. It would work until the next saturday then drop off again, I sent techsupport a email with the info....nothing waited a week for a tech to give them my info, drops again next saturday, sent another email sunday night, this time they call me in the morning saying its fixed, that worked again until saturday over the next 2 weeks emails were ignored until the tech comes. They are now saying its a billing issue and are trying to figure it out. Does anyone have any good tricks help with the pixillation on the HD channels, I might be out of luck with the video card ati hd3200 I think.
Breaking this into coherent sentences and even a paragraph or two would be beneficial. You have several different thoughts there that are not fully related thereby creating the need for separate paragraphs.
I see here now that you indicate that it is not activated. That simply requires the right "hits" be sent from the head end to the card to activate it and it needs to be told what package you have and that is where the billing part comes into play.
You also talk about pixelization on the HD channels in this post. What HD channels? These must be the locals or whatever isn't encrypted and not requiring a CableCARD at all. The pixelization is a signal issue with either the signal from the cable company, your internal RG 6 (hopefully it isn't RG 59) or your network. As the signal quality and strength looks good in the screen shot I'd say that it is a network issue. Know your network infrastructure comes into play here and that is why I asked about that. In addition to the router and/or switch information, what cabling are you using? Are you using a wireless bridge?
Lastly, you talk about your video card which I think should be fine for HDTV as it was working before but maybe it is going bad and causing your pixelization issues.